---
title: 'Senior Manager, Field Quality at Agility Robotics'
canonical: 'https://feeny.ai/job/senior-manager-field-quality-agility-robotics-salem-nmn7d2hdm5x1'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Manager, Field Quality at Agility Robotics

- **Company:** Agility Robotics
- **Location:** Salem, OR
- **Compensation:** $162k–$210k
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-11
- **Apply:** https://www.agilityrobotics.com/about/job-post?gh_jid=6139687004

## Job description

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.

## About the Role

We are looking for a hands-on, high-impact Senior Manager, Field Quality to lead our Field Quality and Failure Analysis engineering teams. In this role, you will hold ultimate accountability for overall field quality, reliability performance, and fleet health across all deployed commercial products.

You are a seasoned practitioner of rigorous problem-solving methodologies (8D, 5-Why, DMAIC) with a proven track record of diving deep into complex electromechanical, hardware, and firmware failures. You will bridge the gap between field service operations, customer sites, supplier quality, and internal product design teams to ensure field issues are contained rapidly, root-caused definitively, and prevented permanently.

## About the Work

- Own Field Quality & Fleet Health: Establish, monitor, and report on key field quality metrics (e.g., MTBI, MTTF, ARR, issue escape rates, service ticket turnaround time) for all shipping products and customer deployments.
- Lead Failure Analysis (FA) & CAPA: Lead and grow a dedicated team of Failure Analysis Engineers. Drive rigorous Root Cause Analysis (RCA) and Corrective/Preventive Action (CAPA) processes for field returns, hardware bugs, and system-level failures.
- Field Containment & Rapid Response: Establish immediate containment protocols for critical field escalations, safety events, and unexpected fleet-wide failure trends to minimize customer downtime.
- Cross-Functional Feedback Loop: Serve as the critical bridge between Field Operations, Customer Success, Hardware Engineering, Software/Firmware, and Supplier Quality. Drive design-for-reliability (DFR) feedback directly into next-generation product engineering.
- Manage Closed-Loop Quality Systems: Implement and maintain robust Closed-Loop Corrective Action (CAPA) tracking across multi-site field deployments and repair depots.
- Executive Communication & Governance: Host regular Field Quality Reviews with leadership, presenting objective data, failure Pareto analyses, root-cause findings, and measurable CAPA progress.

## About You

- Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Systems Engineering, or a related technical field.
- Experience: 10+ years of experience in Quality Engineering, Field Quality, or Reliability Engineering within high-complexity hardware industries (Robotics, Automotive/EV, Aerospace, Autonomous Systems, or Complex Industrial Equipment).
- Leadership: 5+ years of direct people management experience leading technical engineering teams (FA, Quality, or Sustaining Engineering).
- Hands-on Expertise: Deep, practical experience executing physical failure analysis on electromechanical systems (actuators, harnesses, sensors, PCBAs, battery management systems, and precision mechanical linkages).
- Methodologies: Certified or expert practitioner in structured root cause analysis tools (8D, 5-Why, Fishbone/Ishikawa, Fault Tree Analysis, FMEA, Gauge R&R).

## Preferred Qualifications

- Advanced Degree: Master’s degree in Engineering Management or an Engineering discipline.
- Certifications: Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), or Lean Six Sigma Black Belt.
- Domain Experience: Experience managing field reliability for autonomous mobile robots (AMRs), humanoid robotics, or safety-critical industrial equipment.
- Systems Exposure: Familiarity firmware diagnostic tools, and telemetry data analytics for remote fleet diagnostics.

Work Environment & Travel

- Position is based out of our Salem, OR facility with regular access to testing labs, service centers, and assembly lines.
- Occasional travel (up to 20%) to customer sites, field test locations, or primary suppliers may be required to investigate critical quality escapes.

Location

- This is an onsite position at our Salem, OR office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future. Anticipated Base Salary Range $162,000—$210,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

- 401(k) Plan: Includes a 6% company match.
- Equity: Company stock options.
- Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Benefit Start Date: Eligible for benefits on your first day of employment.
- Well-Being Support: Employee Assistance Program (EAP).
- Time Off:
- Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
- Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
- On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Parental Leave: Generous paid parental leave programs.
- Work Environment: A culture that supports flexible work arrangements.
- Growth Opportunities: Professional development and tuition reimbursement programs.
- Relocation Assistance: Provided for eligible roles.
- Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

## About Agility Robotics

## Company Overview
- **One-liner**: Agility Robotics designs, manufactures, and deploys Digit, a commercially available humanoid robot, paired with the Arc cloud platform to automate repetitive and difficult tasks in logistics and manufacturing facilities.
- **Entity Type**: Private (planning to go public via merger with Churchill Capital Corp XI, announced June 2026)
- **Headquarters**: Salem, Oregon, USA (additional offices in Pittsburgh, PA and Fremont, CA)
- **Founded**: 2015
- **Founders**: Jonathan Hurst, Damion Shelton

## Core Business
- **Primary industry**: Robotics engineering, humanoid robotics, industrial automation
- **Target customers**: B2B – enterprise logistics and manufacturing companies (e.g., warehouses, distribution centers, assembly plants)
- **Mission or purpose statement**: “Making humans more capable” by automating repetitive and dangerous tasks with safe, reliable humanoid robots

## Products & Services
- **[Digit](https://www.agilityrobotics.com/)**: Commercially deployed humanoid robot designed to move totes, handle goods, and perform material handling tasks in human-centric workspaces. FCC approved and NRTL certified. Over 100,000 totes moved at a single facility.
- **[Agility Arc](https://www.agilityrobotics.com/)**: Cloud platform that runs and orchestrates Digit fleets, providing remote monitoring, task scheduling, and integration with existing facility workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company; SPAC merger with Churchill Capital Corp XI values the deal, but final valuation not yet confirmed)
- **Key Metrics**: Annual Revenue ≈ $15M (LinkedIn estimate, 2025); Total Funding ≈ $728.8M
- **Notable Investors/Partners**: Playground Global, DCVC, Schaeffler Group, NVIDIA (partner on Halos safety system), Toyota Motor Manufacturing Canada (commercial agreement), Mercado Libre (commercial agreement)
- **Growth Signals**: Headcount grew 55.9% YoY to 308 employees; RoboFab factory in Salem can produce up to 10,000 robots annually; 38 active job postings; first humanoid robot to achieve FCC and NRTL certification; targeting cooperatively safe humanoid certification in 2026

## Competitive Advantages
- **First-mover**: First commercially deployed humanoid robot with real-world ROI (over 100,000 totes moved at a single facility).
- **Proven safety**: Over a decade of R&D; FCC and NRTL certified; working toward the first “cooperatively safe” humanoid robot.
- **Supply chain resilience**: ~75% of Digit’s 6,000 parts sourced from the U.S., minimizing supply chain shocks.
- **RoboFab**: World’s first full-scale humanoid robot factory, enabling scalable production with a modular workcell design.

## Strategic Focus
- Scaling deployment across logistics and manufacturing verticals through direct commercial agreements and partnerships.
- Advancing AI and safety systems (e.g., NVIDIA Halos integration) to expand Digit’s capabilities and use cases.
- Going public via SPAC to access capital for further production capacity expansion and R&D.

## Why Work Here
- **Culture**: “We do more than build demos. We build robots that ship, deploy, and get to work.” Emphasizes real-world impact, safety, and reliability.
- **Locations**: Salem, OR (manufacturing HQ); Pittsburgh, PA (engineering, testing, validation); Fremont, CA (AI and bay-area talent).
- **Team**: Engineers, AI researchers, and manufacturing experts; strong technical focus (46% of staff in technical roles).
- **Growth**: Fast-growing company (55.9% headcount growth YoY) with ample career development opportunities; active hiring for engineering, AI, and operations roles.
- **Perks/Policy**: Not detailed, but culture highlights “hard problems, real deployment, a team that ships” and multiple office locations (likely hybrid/office-based depending on role).

## Sources
1. [Agility Robotics Official Website](https://www.agilityrobotics.com/)
2. [Agility Robotics Careers](https://job-boards.greenhouse.io/agilityrobotics)
3. [Agility Robotics LinkedIn](https://www.linkedin.com/company/agilityrobotics)
4. [Agility Robotics Company Page](https://www.agilityrobotics.com/company)

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