---
title: 'Senior Manager, GTM Systems at Merge'
canonical: 'https://feeny.ai/job/senior-manager-gtm-systems-merge-new-york-zqgpt88pb6v1'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Manager, GTM Systems at Merge

- **Company:** Merge
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/merge/118095f8-dc4b-41dd-84bd-f72229097162

## Job description

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Who are we looking for? We're a high-growth Series B company selling into a fast-moving AI and developer ecosystem where the market changes weekly. Three product lines, three revenue models, and a GTM stack that has to keep up with all of them. RevOps here runs as an internal product team rather than a ticket queue. We build the infrastructure the revenue org depends on, and we own whether it works.

We're hiring a Senior Manager, GTM Systems to own that infrastructure end to end. You'll be the architect and the primary builder for Salesforce and everything wired into it: deal desk and CPQ, usage-based billing, partner reporting, and the agents we're putting on top of all of it. The work rarely arrives scoped. It usually starts as one sentence from a sales leader or the CFO about an outcome they need, and you come back with a plan, a timeline, and a system. If you want to design the machine rather than operate someone else's, this is the role.

What will you be doing?

- Own the architecture of Merge's GTM systems (Salesforce object model, automation, permissions, data quality, sandbox and release governance) and be accountable for whether they're reliable, not just how they're configured.
- Architect and ship net-new builds: CPQ and deal desk, quote-to-cash with Finance, and usage-based billing across product lines.
- Build systems that hold. The measure is what keeps running when you're not touching it: automation with validation, monitoring, and test coverage in front of it, rather than workflows that need babysitting or re-fixing the same breakage every quarter.
- Own change management end to end, not just the build. Project plans that work backwards from a go-live date, enablement for the teams who have to use the thing, legal and security intake, and a written record stakeholders can find without asking you.
- Own the systems roadmap on a quarterly and annual horizon. Sit close enough to sales strategy and pipeline that when GTM direction moves, the systems implications are part of the decision rather than the cleanup.
- Build with AI as the default method. Claude Code and agentic tooling to design, build, and audit systems; production agents that take real work off the GTM org's plate; and the judgment to know which problems are worth an agent and which aren't.
- Own the GTM vendor stack: evaluation, procurement, implementation, and renewal negotiation.
- Multiply the team. Documentation, permissioning, and tooling good enough that RevOps can triage and ship without you in the loop.

What experience is required?

- 5-8+ years in RevOps, business systems, or GTM engineering, including 3+ owning a Salesforce instance as its architect rather than its admin.
- You've run change management end to end on a system the revenue org depends on, whether that's the CRM, CPQ, billing, or the CS platform, including the migration, the enablement, and the cutover, without stopping the business while you did it.
- Hands-on quote-to-cash: CPQ evaluation or implementation, approval and rate-table design, and a billing system wired to real usage data. Usage-based or hybrid pricing strongly preferred.
- AI-native as a working method rather than a curiosity. You build and solution with Claude Code and agentic tooling daily, and you've shipped AI agents and automations that run in production with real users rather than demos.
- Comfortable with AI-written code. You don't need to write Python or SQL from scratch, but you can read it, reason about what it's doing, direct an AI assistant toward the right approach, and verify the output is correct before it touches a live system. The correctness is yours either way.
- A bias toward durable automation. You build things that hold under change, with validation, monitoring, and tests, rather than workflows that need you in the loop to keep working.
- Project and stakeholder management as a real strength. You plan backwards from deadlines, write in the language of the person reading, and surface slipped timelines before anyone has to ask.
- Comfort operating in ambiguity as the default: you take a half-formed ask from an exec, return a scoped plan, and drive it without being managed through it.

## Nice to have

- B2B SaaS or developer tools, ideally multi-product with more than one pricing model.
- Data warehouse, dbt, or BI experience; event-driven system design.
- Clay, n8n, or hosted orchestration platforms for running agents and automations in production.
- Vendor evaluation and procurement experience.
- Marketplace or partner-sourced revenue (AWS, Tackle) and rev-share reporting.
- The cash compensation range for this role is $170,000-190,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.

## About Merge

## Company Overview
- **One-liner**: Merge is a unified API platform that enables B2B companies to add hundreds of integrations to their products and empowers AI agents with secure, governed access to enterprise tools.
- **Entity Type**: Private (Total funding $74.5M; last round Series B $55M)
- **Headquarters**: San Francisco, California, United States (offices also in New York and Berlin)
- **Founded**: 2020
- **Founders**: Shensi Ding and Gil Feig

## Core Business
- **Primary industry/industries**: API infrastructure, B2B SaaS integrations, AI agent infrastructure
- **Target customers**: B2B SaaS companies, Fortune 500 organizations, AI product teams, enterprises needing customer-facing integrations
- **Mission**: “Reshaping the way the world integrates” and making secure data access easy

## Products & Services
- **Merge Unified**: A single API that gives products access to hundreds of pre-built integrations across HR, payroll, accounting, ticketing, CRM, SCIM, and directory platforms. Handles authentication, security, monitoring, and maintenance. (SaaS / API)
- **Merge Agent Handler**: Enables AI agents to take authenticated actions across thousands of enterprise tools with scoped permissions, complete audit logs, and real-time monitoring. Includes model routing, fallback, and cost optimization. (API / Platform)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding $74.5M (Series B $55M) as of latest round; annual revenue not publicly available (estimated at ~$1M by third‑party data, but unverified)
- **Notable Investors**: Backed by leading technology investors (names not publicly listed on company pages); recognized as a Forbes Cloud 100 Rising Star and Forbes Next‑Billion‑Dollar Startups 2023
- **Growth Signals**: 104 employees (+14.9% YoY); 21 active job postings (+162.5% YoY); LinkedIn followers 28,176 (+41.9% YoY); product rating 4.8/5 on G2-style reviews; recognized by Forbes

## Competitive Advantages
- **Single API replaces dozens of custom integrations**, drastically reducing engineering time and maintenance overhead
- **Enterprise‑grade security**: SOC 2 Type II, ISO 27001, HIPAA, GDPR certified
- **Model routing and fallback**: Automatically routes LLM calls to the best provider based on cost and performance, with automatic failover
- **Governed agents**: Scoped permissions and complete audit logs satisfy enterprise compliance needs
- **Pre‑built, always‑maintained connectors** across multiple categories (HR, payroll, accounting, ticketing, CRM, etc.)

## Strategic Focus
- Deepening agent‑capabilities (Agent Handler) and expanding the integration catalog
- Positioning as the infrastructure layer for AI products that need reliable, secure access to real enterprise data
- Serving both external product integrations and internal tool automation
- Maintaining enterprise‑grade compliance and data protection as core differentiators

## Why Work Here
- **Culture**: Values include “character of excellence”, “own what matters”, “enthusiasm is momentum”, “make it easy”, and “ask anything, say anything”. High employee ratings: overall 4.4/5, culture 4.5/5.
- **Work model**: In‑person‑first (offices in San Francisco, New York, Berlin). Small startup environment with close‑knit teams.
- **Engineering‑heavy**: 36% of employees in technical roles; top alumni go to OpenAI, Anthropic, Salesforce, Notion.
- **Perks & compensation**: Compensation rating 4.2/5; not many perks publicly detailed, but strong growth trajectory and exposure to cutting‑edge AI/integration problems.
- **Recent departures**: Head of People Operations left in February 2026 – new leadership is being built out.

## Sources
1. [merge.dev](https://www.merge.dev/)
2. [merge.dev/about](https://www.merge.dev/about)
3. [merge.dev/careers](https://www.merge.dev/careers)
4. [linkedin.com/company/merge-api](https://www.linkedin.com/company/merge-api)
5. [merge.careers](https://merge.careers/)

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