---
title: 'Senior Manager, IT at CopilotIQ'
canonical: 'https://feeny.ai/job/senior-manager-it-copilotiq-remote-51xdz6803syj'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Manager, IT at CopilotIQ

- **Company:** CopilotIQ
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-26
- **Last confirmed live:** 2026-09-07
- **Apply:** https://copilotiq.com/careers/?gh_jid=5196297007

## Job description

At the forefront of health tech innovation, CopilotIQ+Biofourmis is transforming in-home care with the industry's first AI-driven platform that supports individuals through every stage of their health journey-from pre-surgical optimization to acute, post-acute and chronic care. We are helping people live healthier, longer lives by bringing personalized, proactive care directly into their homes. With CopilotIQ's commitment to enhancing the lives of seniors with chronic conditions and Biofourmis' advanced data-driven insights and virtual care solutions, we're setting a new standard in accessible healthcare. If you're passionate about driving real change in healthcare, join the CopilotIQ+Biofourmis Team!

What is the Senior Manager, IT role?

As the leader of all IT operations at CopilotIQ+Biofourmis, you will ensure that our remote team has seamless access to the technology they need to deliver exceptional healthcare solutions. Operating in a HIPAA-regulated environment, you'll balance enabling productivity while maintaining robust security and compliance standards.

You'll be the systems-oriented problem solver who ensures our technology infrastructure stays in the background, enabling our teams to focus on transforming healthcare. Success means maintaining operational excellence through data-driven oversight, optimizing costs through strategic vendor management, and serving as a trusted partner to leadership on technology decisions.

This is a hands-on management role reporting to the Vice President of Operations, with direct oversight of a small support team. You'll own IT operations and implementation while collaborating with internal teams and external partners on security policy development.

What you'll be doing:

- Lead IT operations as a working manager for our global team and workforce (US, India), personally handling tickets alongside your team while managing JIRA24/7 help desk coverage and system reliability with a small, service-oriented support team.
- Build and maintain robust systems that create process visibility and support both internal reporting and regulatory compliance, leading cross-organizational collaboration on requirements and system architecture
- Optimize costs and vendor relationships, assessing software options for maximum value while managing budgets and renewal cycles with stakeholders across the organization
- Implement and manage security policies developed collaboratively with internal teams and external partners, including hands-on onboarding/offboarding processes and compliance documentation
- Drive process improvements through data analysis, tracking and reporting KPIs, creating self-service tools and automation to reduce support tickets while building reliable systems that keep technology in the background
- Collaborate cross-functionally as the primary IT liaison to leadership and external partners, ensuring all teams have the technology support needed for their roles

What you'll bring:

- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field required; Master's degree preferred.
- 8+ years of IT operations, ideally in technology or startup environments with strong systems orientation and cost-optimization mindset
- 2+ years of people management experience leading IT or technical teams. Experience managing remote and/or international teams is strongly preferred.
- Technical proficiency in endpoint management (Jamf), identity/access management (Okta), Google Workspace, Jira and modern SaaS ecosystems
- Proven ability to architect cost-effective, scalable solutions within resource constraints.
- Management and collaboration skills with track record of leading remote teams, fostering service-oriented culture, and working effectively across organizations
- Process and compliance experience including documentation, vendor management, and ability to quickly adapt to regulatory requirements in fast-growing companies
- Data-driven problem solving with ability to analyze metrics, identify improvement opportunities, and build reliable systems that reduce manual intervention

Bonus Points for:

- Experience supporting or maintaining SOC 2, HIPAA, ISO 27001, or other compliance and security frameworks.
- Experience managing enterprise IT operations, endpoint/device management, and user support across a distributed or remote workforce.

## About CopilotIQ

## Company Overview
- **One-liner**: CopilotIQ delivers high-frequency connected care for seniors with chronic conditions like diabetes and hypertension, combining connected home devices, AI, and US-based licensed nurses.
- **Entity Type**: Private (Series B)
- **Headquarters**: Nashville, Tennessee, United States
- **Founded**: January 2021
- **Founders**: David Koretz

## Core Business
- **Primary Industry**: Healthcare technology / Remote Patient Monitoring (RPM)
- **Target Customers**: B2B2C – Medicare and Medicare Advantage beneficiaries (aged 65+) in 11 U.S. states; also partners with health plans and primary care physicians.
- **Mission Statement**: Provide data-driven, personalized care to help older Americans live longer and healthier lives by transforming chronic condition management from episodic visits to continuous, proactive care.

## Products & Services
- **CopilotIQ Program** (Service + Software + Hardware): Enrolled members receive connected blood pressure monitors and glucose meters with built-in cellular connectivity, a dedicated US-based licensed nurse for weekly coaching calls, personalized nutrition/exercise plans, and a platform that captures 1,000x more data than traditional care. AI-driven alerts flag critical changes for the care team.

## Market Standing
- **Valuation**: Not publicly available (conflicting reports on valuation; latest funding was Series B in October 2024 as part of the merger with Biofourmis)
- **Key Metric**: Total Funding – Seed (July 2021), Series A (March 2022), Series B (October 2024). Specific amounts not disclosed. The merger with Biofourmis (a former unicorn) may imply significant combined value.
- **Notable Investors/Partners**: Openspace, Bessemer Venture Partners (from Crunchbase); merged with Biofourmis in October 2024.
- **Growth Signals**:
  - Merger with Biofourmis (Oct 2024) to create the first end-to-end AI-driven in-home care platform.
  - Available in 11 states (Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Virginia).
  - 93% of patients recommend CopilotIQ to others.
  - Active job postings up 150% year-over-year (LinkedIn, 2026).
  - Headcount reported at 64 by LinkedIn (with -13.1% YoY decline); Crunchbase lists 251-500 (conflicting reports).

## Competitive Advantages
- **Data density**: Collects 1,000x more daily readings than traditional episodic care, enabling real-time AI-driven alerts and personalized interventions.
- **Integrated clinical team**: US-based licensed nurses and supervising nurse practitioners collaborate with the patient’s primary care physician.
- **Medicare coverage**: Services covered under Medicare and most Medicare Advantage plans, reducing out-of-pocket barriers for seniors.
- **Merger with Biofourmis**: Combines CopilotIQ’s care delivery with Biofourmis’s remote monitoring and AI platform, creating a comprehensive end-to-end solution.

## Strategic Focus
- **Scale geography**: Expand from 11 states to more markets.
- **Deepen platform integration**: Leverage Biofourmis’s technology to enhance AI models and predictive analytics.
- **Payor partnerships**: Grow relationships with Medicare Advantage plans and health systems to drive adoption.
- **Product expansion**: Potential integration of continuous glucose monitors and additional chronic condition support.

## Why Work Here
- **Culture & Mission**: Mission-driven environment focused on improving health outcomes for seniors; data-driven, patient-first ethos.
- **Remote-First**: 100% remote – live and work from anywhere (as stated on careers page).
- **Benefits**: Flexible PTO, comprehensive health/dental/vision plans, 401(k), learning & development stipends.
- **Engineering & Clinical Roles**: DevOps, product, and clinical telehealth positions; small team (64 employees) offering impact and ownership.

## Sources
1. [copilotiq.com](https://copilotiq.com/)
2. [copilotiq.com/careers](https://copilotiq.com/careers/)
3. [linkedin.com/company/copilotiq](https://www.linkedin.com/company/copilotiq)
4. [crunchbase.com/organization/copilotiq](https://www.crunchbase.com/organization/copilotiq)
5. [copilotiq.com/how-it-works](https://copilotiq.com/how-it-works/)

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