--- title: 'Senior Manager, Marketing Operations & AI Enablement at Exiger' canonical: 'https://feeny.ai/job/senior-manager-marketing-operations-ai-enablement-exiger-mclean-ypz8gyrqkcn8' type: 'job' last_seen: '2026-10-21' --- # Senior Manager, Marketing Operations & AI Enablement at Exiger - **Company:** Exiger - **Location:** Mclean, VA / Richmond, VA - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-21 - **Apply:** https://www.exiger.com/careers/6217293004?gh_jid=6217293004 ## Job description Who We Are: Exiger is the AI partner for supply chain and procurement automation. Its centralized [1EXIGER.AI](http://1EXIGER.AI) platform allows organizations to manage their entire operating network, from parts to suppliers, regulators, and customers, through an autonomous agentic workforce that learns, adapts, and augments with every decision. The AI-native platform, combined with the largest supply chain knowledge asset, empowers 550+ global customers, including 150 Fortune 500 and 80+ government and defense industrial organizations, to act first. Exiger is FedRAMP® authorized and a 2x Leader in Gartner® Magic Quadrant™ for Supplier Risk Management. Senior Manager, Marketing Operations & AI Enablement Location: McLean, VA or Richmond, VA Work Environment: Hybrid The Opportunity The Senior Manager, Marketing Operations & AI Enablement will independently lead day-to-day marketing operations across campaign execution, email marketing, automation, lead management, reporting, and AI-enabled workflow improvement. This role owns the ongoing operation, optimization, troubleshooting, and continuous improvement of the marketing systems, processes, and programs that help marketing run efficiently, improve performance, and scale execution. The ideal candidate is a curious, technically skilled operator who can identify opportunities to improve how work gets done, optimize existing processes, and apply AI and automation in practical, measurable ways. This role will play a key part in improving marketing efficiency, strengthening email and campaign performance, and helping the team adopt smarter, more scalable ways of working. ## What You Will Do Marketing Operations Execution - Manage day-to-day marketing operations across campaign workflows, lead routing, SLA alignment, data quality, and reporting. - Support the execution and continuous improvement of processes that keep marketing programs running smoothly and efficiently. - Help maintain consistent workflows, standards, and documentation across campaign and operational activities. Email Marketing and Lifecycle Optimization - Own and improve email marketing operations, including audience segmentation, testing, personalization, send optimization, performance analysis, and workflow automation. - Support the development and optimization of nurture and lifecycle programs that improve targeting, engagement, and conversion. - Apply testing and data analysis to improve email strategy and execution over time. - Ensure email programs follow applicable consent, and privacy regulations and are in line with brand standards. AI Enablement and Process Improvement - Identify opportunities to improve existing marketing processes through AI, automation, and smarter workflow design. - Design, build, and refine AI-assisted workflows for campaign intake, email production, segmentation, QA, lead management, reporting, and post-campaign analysis. - Support the rollout of AI-enabled ways of working by turning team priorities into practical, repeatable processes. - Test new tools and approaches where they can improve speed, quality, consistency, or performance. Automation, Lead Management, and Reporting - Manage and optimize marketing automation processes, including lead scoring/routing, form strategy, nurture flows, attribution support, and the AI SDR program. - Maintain dashboards and reporting that track funnel performance, email effectiveness, campaign performance, process efficiency, and workflow improvements. - Help ensure marketing data is accurate, actionable, and aligned to reporting needs across teams. - Identify bottlenecks in campaign, email, and content operations and recommend improvements to reduce manual effort and increase throughput. Cross-Functional Support and Enablement - Partner with RevOps, Sales, IT, and Legal to support compliant and effective use of marketing automation and AI. - Document workflows, standards, and best practices to improve consistency and scalability across the team. - Support team adoption of new tools, processes, and AI-enabled ways of working through documentation, training, and hands-on problem solving. ## What You Need - Bachelor’s degree in Marketing, Business, Communications, Information Systems, or a related field. - 5+ years of experience in marketing or revenue operations - Strong experience with MAP, CRM, ABM, marketing automation, analytics, and lead management. - Hands-on experience with email marketing strategy and operations, including segmentation, testing, deliverability, and performance optimization - Experience implementing AI or automation within marketing workflows - Experience designing, building, and optimizing workflows from start to finish. - Strong technical troubleshooting skills, with the ability to independently identify root causes and resolve workflow, system, and automation issues. - Ability to work independently and take ownership of operational execution and improvement. - Strong analytical and technical skills. Experience working with APIs is preferred, knowledge of HTML is required. - Demonstrated curiosity and willingness to test, learn, and improve processes using new tools and technologies - Strong communication and cross-functional collaboration skills. ## Why Work at Exiger - A high-performance culture grounded in accountability, collaboration, and shared standards. - Discretionary time off. - Health, vision, and dental benefits. - Competitive compensation package. - 16 weeks of fully paid parental leave. - A flexible approach to home and office work, where applicable. - Wellness stipends and dedicated wellness programming. - Career development support and reimbursement for approved certifications. #Li-Hybrid Exiger is named a Leader in the Gartner® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at [Exiger.com](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fedge.prnewswire.com%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4626525-1%26h%3D4106765079%26u%3Dhttp%253A%252F%252Fexiger.com%252F%26a%3DExiger.com&data=05%7C02%7Ceenzman%40exiger.com%7C14ef66a787924e41274e08de7a0da421%7C32bc9618c6174982a7e02076ab0e81d8%7C0%7C0%7C639082396173523247%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=W0WXHnieySnO2AVOtfxf9O9XF%2FSFddrkMV%2FJ8kLC8Mg%3D&reserved=0) and follow Exiger on [LinkedIn](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fedge.prnewswire.com%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4626525-1%26h%3D4262278463%26u%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fcompany%252Fexiger%26a%3DLinkedIn&data=05%7C02%7Ceenzman%40exiger.com%7C14ef66a787924e41274e08de7a0da421%7C32bc9618c6174982a7e02076ab0e81d8%7C0%7C0%7C639082396173549783%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=I7P8uFsTuiqDCy%2Ba%2B%2BnjqeS7y%2FdiCzh5mhMfZaYxqBg%3D&reserved=0). At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs. ## About Exiger ## Company Overview - **One-liner**: Exiger provides a supply chain AI platform that gives organizations end-to-end visibility into their supplier ecosystems to manage risk, compliance, and resilience. - **Entity Type**: Private (acquired by The Carlyle Group in December 2023) - **Headquarters**: McLean, Virginia, United States - **Founded**: 2013 - **Founders**: Not publicly disclosed ## Core Business - **Primary industry**: Supply chain management, risk management, compliance, third-party risk management, software supply chain security - **Target customers**: B2B – Fortune 500 companies, U.S. federal agencies (60+), banks, and other large enterprises - **Mission statement**: To make the world a safe and transparent place to succeed. ## Products & Services - **1Exiger Platform (SaaS)**: The company’s flagship, purpose-built technology platform that unifies supplier, product, part, component, and risk data into a single pane of glass. It covers Trade Compliance, Supplier Risk Management, Enhanced Due Diligence, Third-Party Risk Management (TPRM), Know Your Customer (KYC), and Software Supply Chain Security. Leverages proprietary data and advanced agentic AI to proactively surface risks, automate compliance, and accelerate procurement. ## Market Standing - **Valuation**: Acquired by The Carlyle Group in December 2023 for **$1.2 billion** (private transaction) - **Annual Revenue**: ~**$150 million** (LinkedIn estimate; company does not publicly disclose audited revenue) - **Total Funding**: **$182 million** across prior rounds (debt financing from Monroe Capital and venture round from Carrick Capital Partners) - **Notable Investors/Partners**: The Carlyle Group (owner), Monroe Capital, Carrick Capital Partners. Board includes former government officials and industry leaders such as Charles Rossotti (former IRS Commissioner) and The Honorable Ellen Lord (former U.S. Under Secretary of Defense). - **Growth Signals**: - Named a **Leader in the 2026 Gartner® Magic Quadrant™ for Supplier Risk Management Solutions** (two years in a row) - Acquired four companies in 2024: Lokasenna Labs, XSB, Versed AI, and aDolus Technology - Recognized by Fast Company as a “Brand That Matters” for two consecutive years - **FedRAMP® authorized** – largest provider of supply chain technology to the U.S. Federal Government - Serves **150+ Fortune 500 clients** and **60+ federal agencies** ## Competitive Advantages - **Government trust**: FedRAMP authorized and deeply embedded in U.S. defense and federal supply chain security - **AI-first platform**: Proprietary agentic AI and data sets that provide real-time risk detection and compliance automation - **Scale**: Largest supplier of supply chain technology to the U.S. government; 550+ global customers - **Award-winning technology**: Gartner Magic Quadrant Leader, TPRA Innovator Award, 50+ industry awards - **Comprehensive data**: Maps multi-tier suppliers, components, and software dependencies across physical and digital supply chains ## Strategic Focus - Expand leadership in supply chain AI for both government and commercial sectors - Deepen integration of acquired companies’ capabilities (e.g., software bill of materials, AI-driven supply chain mapping) - Continue to automate compliance and risk detection workflows using agents and large language models - Likely focus on growth in Europe and Asia-Pacific given existing office presence in 20 countries ## Why Work Here - **Culture**: Emphasizes “excellence through diversity of thought, inclusive and innovative problem solving, and keeping clients at the center” - **Benefits**: Competitive compensation, on-the-job growth opportunities, generous benefits, and perks (specific details not publicly listed but described as “exceptional”) - **Work Environment**: Global company with 10 offices across North America, Europe, and Asia. Remote/hybrid policy not explicitly stated, but roles appear to be office-based or hybrid depending on location - **Engineering Culture**: Fast-paced, mission-driven environment building AI-powered risk management tools used by Fortune 500s and the U.S. government. Open roles include Forward Deployed Engineer, Platform Engineer, Engineering Manager, and Solutions Architect - **Growth Opportunities**: 46 active job postings (as of latest data); yearly job postings up 24%. Employee background includes alumni from Goldman Sachs, Deloitte, JPMorgan, and Amazon, indicating strong talent development ## Sources 1. [exiger.com/about](https://www.exiger.com/about/) 2. [exiger.com](https://www.exiger.com/) 3. [exiger.com/careers](https://www.exiger.com/careers/) 4. [exiger.com/management-team](https://www.exiger.com/management-team/) 5. 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