---
title: 'Senior Manager, Product Design at Quo'
canonical: 'https://feeny.ai/job/senior-manager-product-design-quo-united-states-nsny0vxgnry4'
type: 'job'
last_seen: '2026-09-15'
---

# Senior Manager, Product Design at Quo

- **Company:** Quo
- **Location:** United States &, Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.gem.com/quo/am9icG9zdDpqjxEetqh5tScY5RqcBH8U

## Job description

## About the role

At Quo, design is how a business phone system stops feeling like clunky enterprise software and starts feeling like something a small business actually enjoys using. Strong craft, product taste, and good judgment are what make that possible, and as our product design team grows, we need someone who can hold that high bar as closely as we do today, while giving designers the coaching and growth path they need to keep raising it. As Design's first management hire, we’re looking for someone excited to build a management practice from scratch and define what good looks like. You'll lead and grow the product design team, own its performance end to end, and stay in the work to give actionable feedback and guidance that keeps pushing our design team forward.

Some of the things you’ll do

- Own performance and career development for the product design team
- Run and improve team processes like crits, reviews, and the rituals that keep collaboration high and quality consistent
- Coach designers toward stronger craft and sharper judgment through specific, actionable feedback, guidance, and vision
- Represent design cross-functionally and partner with Product and Engineering leaders
- Stay hands-on in the work, reviewing designs, contributing to projects and systems, and staying credible with a strong team that has a high bar
- Use AI tools as part of your own practice, staying close to how the team is working and innovating
- Partner with the Head of Design to determine where the quality bar sits, while owning how it gets held day to day

## About you

- 5+ years of design management experience, with a track record of running full performance cycles, building and improving team operating rhythms, fostering a strong and collaborative design culture, hiring exceptional talent, and developing senior and staff-level designers
- A proven track record of giving specific, high-quality feedback and guidance that raises a team's output and craft
- Experience representing design in cross-functional conversations with Product, Engineering, and leadership using engaging storytelling and clear communication
- Comfortable operating across a broad and evolving product surface, without a narrow or fixed area of ownership
- Experience using AI tools in your own design practice, such as design thinking, prototyping, and shipping code
- A background as an individual contributor designer, bringing the craft judgment and taste that comes from having done the work yourself

## Nice to have

- Experience being an early or first management hire in a design org, building the practice rather than inheriting one
- Design systems experience, including curiosity about design systems as AI-readable infrastructure

## Compensation

The annual base salary range for this position is as follow, plus equity and benefits:

- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $206,000 - $242,000 USD
- All other US Locations: $186,000 - $217,000 USD
- Canada: $189,000 - $222,000 CAD

The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.

Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.

## About Quo

## Company Overview
- **One-liner**: Quo (formerly OpenPhone) provides a shared business phone and inbox with AI capabilities to help small businesses manage customer communications and build stronger relationships.
- **Entity Type**: Private (startup; backed by Y Combinator; raised $105M in recent funding)
- **Headquarters**: Remote-first; historically based in San Francisco, CA, USA (inferred from OpenPhone history)
- **Founded**: 2018
- **Founders**: Mahyar Raissi and Daryna Kulya

## Core Business
- **Primary industry**: Business communication software (VoIP, AI-powered customer engagement)
- **Target customers**: B2B, primarily small and medium businesses (SMBs)
- **Mission**: To fuel an economic renaissance by giving the 99.9% of businesses that are small the modern, intuitive tools they need to make a lasting impact

## Products & Services
- **[Quo Platform]**: A unified business phone and inbox for calls, texts, and customer management. Includes AI agent Sona, custom call flows, multi-level phone menus, and integrations with Salesforce, HubSpot, Jobber, and Make. (SaaS)
- **[Sona AI]**: An AI front-office partner that answers calls, captures details, and helps with sales, support, and every customer conversation. Included on all plans with 10 free calls per month.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding – at least $105M raised in a recent round (specific series not disclosed); 90K+ businesses on the platform; 1B+ calls and messages sent
- **Notable Investors/Partners**: Y Combinator (accelerator); integrations with Salesforce, HubSpot, Jobber, Make
- **Growth Signals**: Rebranded from OpenPhone to Quo; launched major AI update (Sona); ranked #1 customer satisfaction on G2 (4.7 stars); raised $105M to accelerate vision

## Competitive Advantages
- **AI-first approach**: Sona AI is included on all plans, providing automated call handling and customer engagement out of the box.
- **Unified communications**: Combines calls, texts, and customer data in one platform, eliminating the need for separate tools.
- **High customer satisfaction**: Consistently top-rated on G2 for customer satisfaction.
- **Remote-first culture**: Built distributed from day one, with transparent compensation and strong perks.

## Strategic Focus
- Expanding AI capabilities for the front office (sales, support, customer relationship management).
- Deepening integrations with CRM and business workflow tools.
- Scaling globally to serve more small businesses and displace legacy phone systems.

## Why Work Here
- **Remote-first from day one**: Work from anywhere with annual in-person offsites (e.g., San Diego).
- **Competitive compensation**: Transparent pay, competitive equity, and a $1,000 home office setup budget.
- **Comprehensive benefits**: Health, dental, vision; unlimited PTO and sick leave; paid family leave; retirement support (varies by country).
- **Learning & wellness**: $3,000/year L&D stipend; $200/month wellness stipend.
- **Culture**: Described as passionate, determined, and excited about the challenges of a rapidly growing startup. Interview process typically takes 4–6 weeks and includes recruiter screen, hiring manager, team interviews, a possible project, and a final leadership interview.

## Sources
1. [quo.com/careers](https://www.quo.com/careers)
2. [quo.com/about](https://www.quo.com/about)
3. [quo.com/new-chapter](https://www.quo.com/new-chapter)
4. [glassdoor.com](https://www.glassdoor.com/) (general careers page)

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