---
title: 'Senior Manager, Protective Operations at Crusoe'
canonical: 'https://feeny.ai/job/senior-manager-protective-operations-crusoe-san-francisco-nanfpxe5g0ex'
type: 'job'
last_seen: '2026-11-06'
---

# Senior Manager, Protective Operations at Crusoe

- **Company:** [Crusoe](https://feeny.ai/companies/crusoe)
- **Location:** San Francisco, CA / United States
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/crusoe/0dde69d9-38ec-4b3d-a761-a4c5535eb81d

## Job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About the Role: Crusoe is building the infrastructure that powers the AI revolution. As our global footprint expands across data centers, power generation, manufacturing, construction sites, and corporate offices — and as the visibility of our executives and the stakes of our operations continue to rise — the ability to protect our people wherever the business takes them is increasingly critical. The Senior Manager, Protective Operations will lead Crusoe's executive protection and protective operations programs globally, providing risk-based protection for executives, employees, travelers, and company operations. You will serve as the company's subject matter expert for executive protection, travel risk, protective intelligence, threat management, and sensitive security investigations. This role will join Crusoe's growing Physical Security organization at a formative moment. You will shape the standards, protocols, vendor network, and operating rhythm that supports Crusoe's expanding global footprint — working closely with the GSOC, the Senior Physical Security Intelligence Analyst, People, Legal, Communications, Information Security, Facilities, and business leaders to identify risk and translate intelligence into effective protective measures. The ideal candidate brings experience from U.S. Secret Service, Diplomatic Security Service, high-end executive protection, special operations, or protective details at the national or diplomatic level, and has translated that tradecraft into corporate Protective Operations leadership. You know how to protect people without unnecessarily disrupting the business, and you know how to lead a program that scales.

What You'll Be Working On: Executive Protection Program Leadership

- Lead Crusoe's global Executive Protection program, including executive travel, residential considerations, ground transportation, advance work, event coverage, and protective operations
- Develop risk-based protection strategies based on threat, exposure, location, activity, and other relevant factors rather than title alone
- Lead security planning for executive appearances, media engagements, conferences, town halls, board activities, major company events, and other high-profile engagements
- Establish and maintain the standards, protocols, and tradecraft discipline expected of a world-class corporate protection program

Travel Risk Management

- Own the Travel Risk Management program, establishing processes for pre-travel risk assessment, traveler briefings, high-risk travel, escalation, emergency support, and traveler assistance
- Conduct advance work and security assessments for domestic and international travel, including hotels, venues, transportation, routes, medical capabilities, and contingency planning
- Build the duty-of-care framework and escalation procedures that protect Crusoe travelers wherever the business sends them

Protective Intelligence Partnership

- Partner closely with the Senior Physical Security Intelligence Analyst and the GSOC to translate protective intelligence into protective action — movement planning, principal protection decisions, advance planning, and threat response
- Shape the intelligence requirements and collection priorities that support protective operations
- Operationalize protective intelligence products into daily decisions, travel decisions, and event planning

Threat Assessment and Management

- Establish and support threat assessment and management processes for workplace violence, threatening communications, stalking, harassment, fixated individuals, concerning behavior, and other potential threats
- Partner with HR, Employee Relations, Legal, and the Intelligence Analyst on threat cases requiring coordinated response and protective action
- Apply structured behavioral threat assessment methodologies to differentiate legitimate threats from noise

Sensitive Security Investigations

- Lead or support sensitive security investigations involving threats, theft, misconduct, unauthorized access, insider risk, security incidents, and suspected fraud in partnership with Legal, People, Internal Audit, Information Security, and other stakeholders
- Support elevated-risk employee matters, including sensitive terminations, credible threats, domestic violence concerns affecting the workplace, and other situations requiring additional protective measures
- Maintain investigative discipline, chain of custody, and reporting standards appropriate to the sensitivity of each matter

Site and Geographic Risk Assessment

- Conduct geographic and site security risk assessments in support of new markets, potential company locations, major projects, and business expansion
- Evaluate country, city, neighborhood, and site-level risks including crime, political instability, civil unrest, terrorism, emergency response, medical capabilities, transportation, natural hazards, and other relevant threats
- Produce assessments that inform executive travel, site selection, event planning, and business expansion decisions

Program Development and Vendor Management

- Develop protective operations plans, standards, protocols, and escalation procedures that scale across a growing global organization
- Select, manage, and evaluate executive protection, secure transportation, travel security, investigative, and other specialized security vendors globally
- Grow the vendor network — domestic and international — required to extend Crusoe's protective capabilities wherever the business operates
- Support budget development, forecasting, and financial management for protective operations programs and vendors

Operational Partnership

- Coordinate closely with the GSOC during executive travel, elevated-risk events, emerging threats, and critical incidents
- Establish relationships with law enforcement, government agencies, security partners, and other external organizations relevant to protective operations
- Support crisis and incident response involving executives, employees, travelers, threats, or other security events

Program Measurement and Maturity

- Develop metrics and reporting to measure program effectiveness, emerging risks, protective activity, and opportunities for improvement
- Help mature the Protective Operations function as Crusoe's global footprint and risk profile continue to evolve
- Maintain discretion and sound judgment when handling highly sensitive executive, employee, investigative, and company information

What You'll Bring to the Team:

- 10+ years of experience in executive protection, corporate security, protective intelligence, law enforcement, military protective operations, diplomatic security, or a related field
- 5+ years leading complex executive protection, protective operations, or corporate security programs
- Demonstrated experience protecting senior executives and supporting domestic and international travel
- Strong experience conducting advances, threat assessments, security risk assessments, and protective planning
- Experience developing and managing executive protection programs in a corporate environment strongly preferred
- Knowledge of protective intelligence, behavioral threat assessment, workplace violence prevention, and threat management principles
- Experience conducting or managing sensitive corporate or security investigations
- Understanding of travel risk management, including international security environments, traveler risk assessment, emergency response, and duty-of-care considerations
- Experience planning security for media engagements, executive appearances, major events, and other high-profile activities
- Ability to assess rapidly evolving situations, make sound risk-based decisions, and operate effectively with incomplete information
- Demonstrated ability to work with senior executives while maintaining discretion, professionalism, adaptability, and confidentiality
- Strong written and verbal communication skills with the ability to clearly communicate risk and recommendations to executives and business leaders
- Experience managing specialized security vendors, executive protection providers, secure transportation providers, and other external partners
- Ability to collaborate effectively across Legal, People, Communications, Information Security, Facilities, Operations, and other business functions
- Ability to travel domestically and internationally approximately 30–50%, with periods of increased travel based on operational requirements
- Ability to respond outside normal business hours when significant protective or security situations require support

Bonus Points

- Prior service with U.S. Secret Service, Diplomatic Security Service, FBI, DEA, U.S. Marshals Service, or an equivalent federal protective agency
- Military special operations background with protective detail experience (SOF, MARSOC, Naval Special Warfare, Air Force Special Tactics, or equivalent)
- Prior corporate executive protection leadership experience within technology, critical infrastructure, data centers, energy, manufacturing, or another rapidly growing global organization
- Experience leading principal-level protective details for Fortune 500 CEOs, founders, or high-net-worth principals
- Experience developing enterprise Travel Risk Management or Workplace Violence Prevention programs
- Experience conducting protective intelligence and open-source threat research
- Experience supporting international operations and higher-risk travel environments, including gray and amber travel zones
- Experience working with law enforcement, intelligence, diplomatic, or government security organizations
- Familiarity with intelligence, case management, mass notification, travel risk, and security operations platforms (Ontic, Dataminr, Everbridge, International SOS, Crisis24, or peer tools)
- CPP, PSP, PCI, Certified Threat Manager (CTM), ATAP certifications, or other relevant professional credentials
- Multilingual capability, particularly in languages supporting Crusoe's international footprint

Operating Conditions:

- San Francisco or Denver on-site, with domestic and international travel of approximately 30–50% to support executive protection, advance work, high-risk travel, site assessments, and major events
- On-call availability for executive travel windows, elevated-risk events, emerging threats, and critical incidents
- Response outside normal business hours when significant protective or security situations require support
- Occasional nights, weekends, and holidays as the operational tempo demands
- Handling of sensitive, confidential, and executive-protection information with appropriate discretion is a core expectation of the role

What Success Looks Like: Success in this role means Crusoe has a proactive, intelligence-led, and risk-based protective operations program capable of supporting executives and employees wherever the business operates. You will lead a program that identifies threats early, provides executives and travelers with appropriate protection without unnecessarily disrupting business, responds effectively to sensitive incidents, and scales as Crusoe expands into new markets and operating environments. You will also establish a close operating partnership with the GSOC and the Intelligence Analyst: the GSOC maintains global situational awareness and enterprise threat monitoring, the Intelligence Analyst produces protective intelligence assessments, and Protective Operations owns the translation of intelligence into protective action.

Benefits:

- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location

## Compensation Range

Compensation will be paid in the range of up to $215,000 - $260,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

## About Crusoe

## Company Overview
- **One-liner**: Crusoe is an energy-first AI infrastructure company that designs, builds, and operates hyperscale data centers and a cloud platform purpose-built for artificial intelligence workloads.
- **Entity Type**: Private (Series E)
- **Headquarters**: Denver, Colorado, USA
- **Founded**: 2018
- **Founders**: Chase Lochmiller and Cully Cavness

## Core Business
- Primary industry/industries: AI Infrastructure, Cloud Computing, Data Centers, Clean Energy
- Target customers: Enterprise AI companies, AI-native startups, research institutions, government agencies (B2B)
- **Mission**: "Accelerate the abundance of energy and intelligence."

## Products & Services
- **Crusoe Cloud**: An AI-optimized cloud platform purpose-built for AI workloads, featuring high-performance NVIDIA and AMD compute, accelerated storage, and optimized RDMA networking. Claims to deploy models up to 20x faster and cut costs by up to 81%.
- **Crusoe Managed Inference**: A managed AI inference service built with Crusoe's proprietary MemoryAlloy technology, offering best-in-class speed, throughput, and reliability. Features the Crusoe Intelligence Foundry for model selection and API key management.
- **AI Data Center Infrastructure**: Vertically integrated design, build, and operation of hyperscale AI factories (e.g., the 1.2 GW Stargate campus in Abilene, TX). Modular, scalable construction for power-hungry AI workloads.
- **Crusoe Managed Kubernetes & Slurm**: Managed orchestration services that eliminate operational overhead for customers.
- **Crusoe AutoClusters**: Fault-tolerant, managed cluster services for large-scale AI training.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Raised over $1.8B+ in total funding (Series E in 2024 was $1B+; Series D in 2024 was $600M; Series C in 2021 was $350M).
- **Notable Investors/Partners**: NVIDIA, NYDIG, GE Vernova, Redwood Materials, Tallgrass, AMD. The company has also partnered with leading energy and technology firms to power its data centers.
- **Growth Signals**: Divested bitcoin mining business to NYDIG in 2023 to focus exclusively on AI infrastructure; broke ground on the 1.2 GW Stargate campus in Abilene, TX; expanded into Europe with a geothermal/hydro-powered deployment in Iceland; announced 1.8 GW Wyoming data center with Tallgrass; acquired GPU memory optimization startup Atero and established a Tel Aviv office.

## Competitive Advantages
- **Energy-First Approach**: The company’s core differentiator is its vertical integration starting from energy sourcing. It uses "environmentally aligned power sources" (wind, solar, hydropower, geothermal, natural gas with carbon capture) to power its AI factories, including pioneering technology to convert wasted natural gas into energy.
- **Vertical Integration**: Controls the entire stack—from finding innovative energy sources to building and managing hyperscale data centers and operating the cloud platform.
- **NVIDIA Partnership**: Close partnership with NVIDIA, providing access to the latest and highest-performance GPU hardware for its cloud and infrastructure.
- **Proven Performance**: Claims 99.98% uptime, 100% customer satisfaction score, and significant cost/performance advantages (up to 81% cost reduction).

## Strategic Focus
- **Massive Infrastructure Expansion**: Aggressively scaling its data center footprint, with major projects in Abilene, Texas (Stargate) and Wyoming (Tallgrass), and expansion into Europe.
- **Deepening AI Cloud**: Continuing to build out its Crusoe Cloud platform with managed services (Kubernetes, Slurm, AutoClusters) to make it easier for AI companies to use their infrastructure.
- **Responsible AI**: Emphasizing sustainability and responsible AI governance, as evidenced by achieving ISO 42001 certification and publishing an ESG report.
- **Acquisition-led Growth**: Acquired Atero (GPU memory optimization) to enhance its core technology stack.

## Why Work Here
- **Mission-Driven**: The company is united by a tangible mission: "Accelerate the abundance of energy and intelligence." Employees report high levels of engagement (92% proud to work there per internal survey).
- **Massive Growth Trajectory**: Crusoe is at the center of the AI infrastructure boom, building some of the world's most powerful AI factories. For job seekers, this means exposure to cutting-edge technology and the opportunity to scale a company from a startup to an industry leader.
- **Culture**: The company values "moving fast and making things," continuous learning, and collective genius. It describes itself as an "AI factory company" that values velocity and impact.
- **Work Policy**: Hybrid/Office presence required in most roles. Office locations include: Denver (HQ), San Francisco, Sunnyvale, Bellevue, Tulsa, Dublin (Ireland), and Tel Aviv (Israel).
- **Benefits**: Competitive compensation & equity, comprehensive health & wellness, mental health resources, retirement plans, paid time off, leave of absence programs, learning & development, volunteer time off, daily meals allowance, and other location-specific perks.
- **Engineering Culture**: Strong emphasis on technical excellence, working with large-scale systems, and pioneering new approaches to energy and infrastructure. The company values candidates' "AI fluency" in its hiring process.

## Sources
1. [crusoe.ai](https://www.crusoe.ai/)
2. [crusoe.ai/careers](https://www.crusoe.ai/about/careers)
3. [crusoe.ai/about/culture](https://www.crusoe.ai/about/careers/culture)
4. [crusoe.ai/about/company](https://www.crusoe.ai/about/company)

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