---
title: 'Senior Manager, Regulatory Strategy & Operations at Airwallex'
canonical: 'https://feeny.ai/job/senior-manager-regulatory-strategy-operations-airwallex-amsterdam-z3htxz84skpn'
type: 'job'
last_seen: '2026-11-11'
---

# Senior Manager, Regulatory Strategy & Operations at Airwallex

- **Company:** [Airwallex](https://feeny.ai/companies/airwallex)
- **Location:** Amsterdam, Netherlands
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/airwallex/1b9e9b6d-1f1c-43c6-bd97-25598fc5adb5

## Job description

## About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our[operating principles](https://www.airwallex.com/en-us/operating-principles) to see it in full.

## How you'll make impact

This is a high-impact role within Airwallex’s Regulatory Legal & Compliance organisation. You’ll turn strategic regulatory priorities into coordinated, measurable delivery across our global business, bringing structure to complex initiatives and strengthening the governance and execution discipline needed to support continued growth.

- Drive the end-to-end delivery of strategic regulatory projects, from defining the problem and developing the approach through implementation, tracking and benefits realisation.
- Translate strategic priorities into clear plans, milestones, dependencies, decision points, owners and measurable outcomes.
- Coordinate complex initiatives across Regulatory Operations, Regulatory Compliance, Regulatory Legal, Risk, Financial Crime Compliance, Product, Engineering, Finance, Operations and other business teams.
- Establish governance for complex programmes, including steering committees, working groups, status reporting, risk management, issue escalation and decision tracking.
- Strengthen the interfaces between Regulatory Legal, Regulatory Compliance and the first-line business teams responsible for execution, while maintaining clear ownership across each function.
- Coordinate preparation for regulatory examinations, inspections, audits, information requests and supervisory engagements, including timelines, evidence gathering, stakeholder alignment and follow-up actions.
- Identify operational bottlenecks, duplicated activity, unclear accountabilities and delivery risks, and develop practical recommendations to improve efficiency, consistency and scalability.
- Define and monitor programme metrics, delivery dashboards and management information that give senior leaders a clear view of progress, risks, dependencies and regulatory readiness.
- Prepare concise, decision-ready papers, presentations, dashboards and recommendations for senior leadership and governance forums.
- Facilitate senior stakeholder discussions, resolve competing priorities and ensure decisions result in clear action and follow-through.
- Capture lessons learned from regulatory programmes, examinations, audits, monitoring activity and regulatory interactions, and use them to improve future delivery.
- Act as a trusted strategic partner to the Regulatory leadership team, bringing structured problem-solving, sound judgment and a strong bias toward execution.

This role is based in London or Amsterdam, with three days in the office each week.

## What we're looking for

Essentials

- Significant experience leading complex strategic, regulatory, compliance, risk, transformation or operational programmes.
- Demonstrated experience coordinating cross-functional initiatives across a matrixed, international organisation.
- Strong programme management skills, including planning, governance, dependency management, risk management, issue resolution and delivery tracking.
- Proven ability to structure ambiguous problems, develop practical recommendations and translate strategy into executable plans.
- Experience working with senior stakeholders and influencing outcomes across functions and geographies.
- Excellent written and oral communication skills, including experience preparing executive-level materials and presenting complex issues clearly.
- Strong analytical skills and attention to detail, with the ability to synthesise regulatory, operational and commercial information into clear decisions and actions.
- Ability to work independently, take ownership and maintain momentum across multiple priorities in a fast-moving environment.
- A pragmatic, collaborative and low-ego approach to working with Legal, Compliance, Operations, Product, Engineering, Risk and other business teams.
- Experience in financial services, payments, fintech, technology or another highly regulated industry.

## Preferred

- Experience as a strategy or management consultant, or in a comparable internal strategy, transformation or programme management role.
- Experience delivering regulatory change, compliance transformation, licensing, market-entry, regulatory engagement or operating-model initiatives.
- Familiarity with regulatory obligations, controls, regulatory reporting, governance, risk frameworks or GRC tooling.
- Experience working with Regulatory Operations, Regulatory Compliance and Regulatory Legal teams to deliver regulatory programmes.
- Experience supporting regulatory examinations, audits, information requests or supervisory engagements.
- Experience partnering with Product, Engineering, Data or Operations teams to improve processes or implement automation.
- Experience in a global payments, cross-border payments, electronic money, banking, digital assets or other financial services environment.
- Relevant qualification in business, finance, economics, law, risk, compliance, operations or project management.

You'll thrive here if

- You own the outcome and you don't wait for permission to fix what's broken.
- You're comfortable with ambiguity. Give you a problem, not a prescription, and you'll run with it.
- You connect dots across functions and hold the big picture without losing grip on the details.
- You're low-ego. You care more about the right outcome than getting credit for it.
- You've operated in a compliance-heavy environment and know how to move fast without cutting the corners that matter.

Learn more about your team Regulatory & Compliance is where we build the trust, discipline, and operational resilience required to scale a generational financial platform. As Airwallex grows across 30+ markets, this team turns regulatory complexity into strategic control. You'll lead compliance, enterprise risk, and regulatory engagement in a way that protects the business while letting it move with conviction. Our ambition goes beyond meeting expectations: we're building a risk posture that acts as a competitive moat, grounded in ownership, proactive regulatory partnerships, and frameworks that scale globally while respecting local nuance. It's a team for strategic operators with sharp judgment, high standards, and the confidence to execute at pace in a high-stakes environment. You'll thrive here if you can balance rigor with progress and influence across functions. If you want to architect the benchmark for trust and resilience in global finance, your work here will have a massive impact.

Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @[airwallex.com](http://airwallex.com) email address. Please apply only through [careers.airwallex.com](http://careers.airwallex.com) or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

## Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

## About Airwallex

## Company Overview
- **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI.
- **Entity Type**: Private (Series G)
- **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia
- **Founded**: 2015
- **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li

## Core Business
- Primary industry: Financial Services / Payments / Fintech Infrastructure
- Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally
- Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses.

## Products & Services
- **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets.
- **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries.
- **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams.
- **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements.
- **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows.
- **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products.
- **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets.

## Market Standing
- **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round).
- **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025.
- **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN.
- **Growth Signals**: 
  - US$287 billion in global payments processed (USD).
  - 92% of transfers settled same-day, 50% processed instantly.
  - Over 85 financial licenses and registrations globally.
  - Team of ~2,300 people across 27 offices internationally.
  - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth.

## Competitive Advantages
- Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions.
- Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors.
- Deep AI integration across the platform to automate financial operations and provide intelligent insights.
- Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry.
- Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings.

## Strategic Focus
- Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform).
- Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore).
- Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together."
- Deepen product capabilities to automate financial operations end-to-end for global businesses.

## Why Work Here
- High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments.
- Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN.
- Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations.
- Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products.
- Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech."

## Sources
1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are)
2. [airwallex.com - Global Platform](https://www.airwallex.com/global)
3. [careers.airwallex.com](https://careers.airwallex.com/)
4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex)
5. [jobs.ashbyhq.com - Airwallex](https://jobs.ashbyhq.com/airwallex)

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