--- title: 'Senior Manager, Revenue Operations at Funding Circle' canonical: 'https://feeny.ai/job/senior-manager-revenue-operations-funding-circle-london-227x2jr4qb47' type: 'job' last_seen: '2026-10-28' --- # Senior Manager, Revenue Operations at Funding Circle - **Company:** Funding Circle - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.ashbyhq.com/fundingcircle/fed916b4-bdb5-4993-bf24-f19d011d9841 ## Job description We’re on a mission to back the UK’s small businesses like no one else 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [[Read our Impact Report](https://www.fundingcircle.com/uk/impact)] | [[See our Trustpilot](https://uk.trustpilot.com/review/fundingcircle.com)] ## The role ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits Bringing together our RevOps & AI automations team, you will be improving capabilities for all of the customer facing teams. You’ll work across a mix of AI and traditional GTM tools to help our sales teams work faster and more effectively than ever before. - Own the KPI suite, the dashboards and the weekly performance reporting for Sales, Service and Collections. Set the analytics standard across the customer-facing teams, and ensure that every metric earns its place and drives business outcomes. - Own the RevOps build roadmap and act as both product manager and builder on it: AI-assisted quality assurance and coaching tooling, call transcription and conversational intelligence on Amazon Connect Contact Lens, and the automations that take manual work off managers. - You will line-manage a specialist AI & Automation manager, so this is about setting direction and shipping alongside, not delegating and reviewing. - With your unique perspective across the customer-facing teams, you will identify and prioritize initiatives for the team that drive real business value. - Identify and execute operational efficiency gains across sales and contact-centre processes. - Drive team adoption of tools and best practices to directly increase conversion and productivity. - Act on customer insight and drive improvements to customer journeys across the teams. This isn't just producing the reports, you will own the next action and the outcome. - Lead a high-performing RevOps team while scaling the function into strategic new focus areas across the revenue engine. ## What we’re looking for 🌱 - A track record of unlocking actionable insights that drive revenue growth, with the ability to translate data into business strategy. - You know the technology and the shortest path to value. You are hands-on with the CRM (ideally Salesforce), reporting, data analytics and AI and you can point to real results. - You’ve worked closely with Sales and Marketing teams to drive results. You understand what drives customer behaviour and how to get the most out of the sales funnel. - You’ve built with and on top of AI, producing systems that drive real business outcomes. - You’ve got experience getting frontline teams to change how they work, and making it stick. - You can own and prioritise your own roadmap alongside business-critical change, with a small team and a broad remit. - You’ve demonstrated the ability to manage multiple high-level stakeholders. - Proven ability to get the best from a small, expert team. We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. ## Why join us? 💜 We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. Ready to join a mission that matters? We’d love to chat! ## About Funding Circle ## Company Overview - **One-liner**: Funding Circle backs small businesses by providing fast, simple access to finance through a proprietary technology and data engine. - **Entity Type**: Public (LSE: FCH) - **Headquarters**: London, United Kingdom - **Founded**: 2010 - **Founders**: Not specified in provided search results ## Core Business - **Primary industry**: Fintech / Online Lending (SME Finance) - **Target customers**: Small and medium-sized businesses (B2B) - **Mission**: “To back the small businesses that power the economy.” [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) ## Products & Services - **Term Loans**: Unsecured loans up to £750,000, up to six years, with a typical personal guarantee. Applications take ~7 minutes, decisions in as little as 1 hour, funds within 48 hours. [fundingcircle.com](https://www.fundingcircle.com/uk/about-us/) - **FlexiPay Line of Credit**: Flexible credit facility for businesses. [fundingcircle.com](https://www.fundingcircle.com/uk/) - **Cashback Business Credit Card**: A credit card offering cashback on spending. [fundingcircle.com](https://www.fundingcircle.com/uk/about-us/) - **Asset Finance** (via third-party partners): Finance for equipment through expert partners. [fundingcircle.com](https://www.fundingcircle.com/uk/about-us/) - **Marketplace Platform**: Connects SMEs with a panel of 28 institutional lenders (asset managers, funds, etc.) using a hybrid funding model combining capital-light marketplace and balance sheet lending. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided sources (publicly traded, current market cap not included) - **Key Metrics**: - £17 billion lent to UK businesses since 2010. [fundingcircle.com](https://www.fundingcircle.com/uk/) - 125,000+ SMEs supported. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - £7.9 billion contribution to UK GDP in 2025. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - 4.5/5 Trustpilot rating (16,700+ reviews). [fundingcircle.com](https://www.fundingcircle.com/uk/) - Customer NPS of 79. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - A customer transacts every 38 seconds. [fundingcircle.com](https://www.fundingcircle.com/uk/) - **Notable Investors/Partners**: Institutional investors (asset managers, funds) and a Senior Citi facility. Specific names not provided in sources. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - **Growth Signals**: - 73% of applicants receive an instant decision. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - 3x better risk discrimination than traditional credit bureaus. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - Evolved from a single-product lender to a multi-product platform. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) - Transforming into an “AI-native” business. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/our-people) ## Competitive Advantages - **Proprietary Technology & Data Engine**: Deep data lake and predictive risk model enable fast, accurate lending decisions. - **Instant Decision Platform**: Six-minute application with 24-hour turnaround; 73% of applicants get an instant decision. - **Multi-Product Ecosystem**: Offers loans, credit lines, credit cards, and asset finance – a comprehensive financial partner for SMEs. - **Strong Brand & Scale**: Recognised as the “UK’s number 1 business lending platform” with over £17 billion lent. - **Hybrid Funding Model**: Combines capital-light marketplace lending with balance sheet funding for resilience and scalability. ## Strategic Focus - **Customer Centricity & Innovation**: “Obsess over the customer” is a core value; continuous product expansion to meet evolving SME needs. - **Profitable Growth**: Following a multi-year transformation, the company is sustainably profitable and focused on scaling responsibly. - **AI-Native Transformation**: Embedding AI across operations to enhance risk assessment, customer experience, and efficiency. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/our-people) - **Seamless Lifetime Customer Experience**: Aiming to serve SMEs at every stage of their journey with tailored finance. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/company-overview) ## Why Work Here - **Hybrid-First Workplace**: Typically 3 days per week in the central London office (2 days for tech teams). Flexible working fully supported. [fundingcircle.com](https://www.fundingcircle.com/uk/careers/) - **Family-Friendly Policies**: 26 weeks full pay for maternity leave, 6 weeks partner leave, and adoption leave at full pay. [fundingcircle.com](https://www.fundingcircle.com/uk/careers/) - **Development & Growth**: Internal learning platform with 5,000+ courses, “squiggly careers” support for non-linear progression. [fundingcircle.com](https://www.fundingcircle.com/uk/careers/) - **Culture & Recognition**: - Named a Sunday Times Best Place to Work 2026. [fundingcircle.com](https://www.fundingcircle.com/uk/careers/) - “No blame” culture with open feedback. - Diversity, equity and inclusion are core: signatory of HM Treasury Women in Finance Charter. - All permanent employees hold options or shares in the company. [corporate.fundingcircle.com](https://corporate.fundingcircle.com/about-us/our-people) - **Inclusive Recruitment**: Anti-bias hiring framework; diverse interview panels; salaries benchmarked internally and externally. [fundingcircle.com](https://www.fundingcircle.com/uk/careers/) ## Sources 1. [corporate.fundingcircle.com - Company Overview](https://corporate.fundingcircle.com/about-us/company-overview) 2. [fundingcircle.com - Careers](https://www.fundingcircle.com/uk/careers/) 3. [corporate.fundingcircle.com - Our People](https://corporate.fundingcircle.com/about-us/our-people) 4. [fundingcircle.com - About Us](https://www.fundingcircle.com/uk/about-us/) 5. [fundingcircle.com - Homepage](https://www.fundingcircle.com/uk/) ## Other roles at Funding Circle - [Commercial Legal Counsel - 12 month FTC](https://feeny.ai/job/commercial-legal-counsel-12-month-ftc-funding-circle-london-cgmztqms8xtz) — London, United Kingdom - [Loan Operations Analyst](https://feeny.ai/job/loan-operations-analyst-funding-circle-london-gcxxhq39ac7n) — London, United Kingdom - [Vulnerable Customer Account Manager](https://feeny.ai/job/vulnerable-customer-account-manager-funding-circle-london-h0jh2w46ch9n) — London, United Kingdom - [Complaints Officer](https://feeny.ai/job/complaints-officer-funding-circle-london-z8va692xwbr9) — London, United Kingdom - [Enterprise Risk Manager](https://feeny.ai/job/enterprise-risk-manager-funding-circle-london-q37evhh027kk) — London, United Kingdom - [Collections Executive](https://feeny.ai/job/collections-executive-funding-circle-london-bqqfszgs6maz) — London, United Kingdom - [Sales Team Manager (Inbound)](https://feeny.ai/job/sales-team-manager-inbound-funding-circle-london-12kbq2tbc8c7) — London, United Kingdom - [Relationship Manager](https://feeny.ai/job/relationship-manager-funding-circle-london-a8bhbyf8w5c0) — London, United Kingdom - [Account Manager (Inbound)](https://feeny.ai/job/account-manager-inbound-funding-circle-london-j8hjrrrxkwn9) — London, United Kingdom - [Principal Data Engineer](https://feeny.ai/job/principal-data-engineer-funding-circle-london-w6nwp4x5sqxg) — London, United Kingdom