--- title: 'Senior Manager, Revenue Ops at brightwheel' canonical: 'https://feeny.ai/job/senior-manager-revenue-ops-brightwheel-united-states-pehnf9a1k82p' type: 'job' last_seen: '2026-10-14' --- # Senior Manager, Revenue Ops at brightwheel - **Company:** brightwheel - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/brightwheel/d08423e3-e9f9-490c-8f2f-c9c52f38303a ## Job description ## Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time [Cloud 100 company](https://www.forbes.com/lists/cloud100/a), backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. ## Our Team Our team is passionate, talented, and customer-focused. We embody our [Leadership Principles](https://mybrightwheel.com/about/) in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. ## Who You Are You are a AI-driven builder who is equally comfortable in the data and in front of leadership. You get energy from ambiguous, fast-moving environments where nobody has written the playbook yet, and you would rather ship a good answer this week than a perfect one next quarter. You lead by developing people, so your team can run the function without you in the room. You dive into the details and aren't satisfied until you understand the root cause of a funnel metric. You take ownership of the outcome, not just the analysis, and see a routing change through from design to monitoring. You can disagree with a sales leader in a way that builds trust: direct, respectful, and grounded in evidence. ## What You'll Do - Partner with Expansion business owners, Sales leadership, PDE, and Finance to define priorities, align on strategy, and translate analysis into operational decisions. Contribute a point of view on how the Expansion function should evolve and how to structure go-to-market motions when selling multiple products to the same customer. - Design and implement scalable processes and playbooks across the full Expansion sales motion, from lead routing and scoring to rep workflow, handoff design, and post-sale coordination. - Design and ship lead scoring models and value-based routing frameworks using product signals, behavioral data, and firmographic inputs from Salesforce, Gong, and Clay. - Build AI-driven analytical workflows, such as automated closed-loss analysis, Gong transcript classification, distribution QA, and account segmentation, that run without manual intervention. - Run the Expansion funnel analytics cadence: connect rate diagnostics, close rate analysis, ICP development, and rep performance benchmarking. - Present in WBRs, MBRs, and executive forums, representing Expansion Revenue Operations with clarity and confidence. - Hire, coach, and develop a team that executes scoped projects independently and can cover the function when you are out. ## What You've Done - Led a revenue operations or GTM analytics pod, and developed team members who grew in scope. - Turned complex data from a CRM and BI stack into recommendations that changed how a sales team operated, with measurable results. - Used AI tools to build agentic workflows and automate analysis and can explain what worked, what didn't, and where human judgment still matters. - Designed lead routing, distribution, or scoring logic and owned it in production, including monitoring and iteration. - Worked across Sales, Finance, Product, and executive stakeholders, and influenced decisions without relying on formal authority. - Presented regularly to senior leaders, including defending a recommendation under challenge. What Sets You Apart - You have designed rules of engagement between competing sales teams or products, and can explain what you would get right before outreach begins. - You have shipped AI-native workflows into production, not just prototypes, and have a clear view on how to keep them reliable. - You move fluidly between a detailed funnel diagnosis and a one-minute executive summary. - You have built a team that runs independently, with ICs who own scoped projects without daily oversight. Technology Salesforce, Claude and other AI tools, and a modern BI and warehouse stack (Sigma, Tableau, Snowflake, or similar). Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @[mybrightwheel.com](http://mybrightwheel.com) addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe. ## About brightwheel ## Company Overview - **One-liner**: Brightwheel provides the #1 all-in-one childcare management platform that combines SaaS, payments, and a consumer‑like daily experience for early education programs. - **Entity Type**: Private (venture‑backed; funding rounds including Series? Not explicitly stated, but investors include Addition, Bessemer, GGV Capital, etc.) - **Headquarters**: San Francisco, California, USA - **Founded**: 2015 - **Founders**: Not publicly listed on the provided sources; founders are likely Dave Vasen (CEO) and others (not confirmed in search results) ## Core Business - **Primary industry**: Early childhood education technology (EdTech / Childcare Management Software) - **Target customers**: B2B – daycare centers, preschools, and early education administrators; B2C – parents and guardians of enrolled children. - **Mission / purpose**: “High quality early education for every child.” The platform aims to give teachers more time with students, engage parents, and support the $100‑175B early education market. ## Products & Services - **brightwheel platform**: An integrated SaaS solution covering enrollment management, billing automation, tuition payments, messaging, daily learning reports, photo/video sharing, staff scheduling, payroll, CACFP reporting, and compliance tracking. Available as a mobile app and web dashboard. - **Payments & billing**: Automated invoicing, online payment processing, subsidy tracking, and financial reporting. - **Communication hub**: In‑app messaging, newsletters, alerts, and milestone sharing between teachers, administrators, and families. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding is not explicitly stated in the search results, but notable investors indicate significant venture backing. Brightwheel is the fastest‑growing and top‑reviewed product in early education with 150,000+ reviews (4.9 rating). - **Notable Investors / Partners**: Addition, Bessemer Venture Partners, Emerson Collective, GGV Capital, Lowercase Capital, Mark Cuban. - **Growth Signals**: 373 total employees (Built In) and 400+ employees (careers page); fully remote‑first team across all US time zones; #1 childcare management software by market presence; expanding into AI‑powered features (e.g., AI assistant for support). ## Competitive Advantages - **All‑in‑one platform**: Combines enrollment, billing, communication, payroll, and learning tools – reducing the need for multiple third‑point solutions. - **High customer trust**: 4.9 rating from 150,000+ reviews; strong brand recognition as “the most loved technology brand in early education.” - **Superior support**: 1:1 onboarding coach, live human support via chat in under 30 seconds, dedicated account specialists, and an AI assistant. - **Market leadership**: Addresses a $100‑175B US early education market with a rapidly growing customer base and deep integrations for compliance (CACFP, ratios, health checks). ## Strategic Focus - **Continued product expansion**: Enhancing billing, payroll, and reporting features to serve administrators better. - **AI‑driven innovation**: Hiring for AI roles (Principal Engineer, AI; Senior Technical Program Manager, AI) to add intelligent automation and insights. - **Remote‑first scaling**: Maintaining a distributed workforce across the US to attract top talent. - **Diversity & inclusion**: Employee‑led initiatives (anti‑racist book club, affinity groups) and a culture of belonging. ## Why Work Here - **Culture**: Mission‑driven, fast‑growth environment with a focus on continuous learning, ownership, and customer value. Leadership principles include “Take Ownership,” “Deliver Value for Customers,” “Get Better Every Day,” and “Make it Happen.” - **Remote/Hybrid**: Fully remote team across all US time zones; headquarters in San Francisco and an office in Austin, TX (hybrid/in‑office options available for some roles). - **Perks & Benefits**: 401(k), company equity, employee stock purchase plan, generous parental leave, health/vision/dental insurance, pet‑friendly office, free snacks/drinks, and a strong DEI program with employee resource groups. - **Engineering culture**: Emphasis on pragmatic problem‑solving, data‑driven decisions, and rapid iteration; teams operate with autonomy and high standards. ## Sources 1. [mybrightwheel.com (Careers)](https://mybrightwheel.com/careers/) 2. [mybrightwheel.com (About)](https://mybrightwheel.com/about/) 3. [mybrightwheel.com (Product)](https://mybrightwheel.com/) 4. [Built In (brightwheel company profile)](https://builtin.com/company/brightwheel) 5. [jobs.ashbyhq.com (brightwheel jobs)](https://jobs.ashbyhq.com/brightwheel) ## Other roles at brightwheel - [Manager, GTM Intelligence](https://feeny.ai/job/manager-gtm-intelligence-brightwheel-brazil-zhh5dpkzz4n7) — Brazil - [Head of Demand Generation](https://feeny.ai/job/head-of-demand-generation-brightwheel-united-states-jk4ak4g1xga1) — United States - [GTM Intelligence Specialist](https://feeny.ai/job/gtm-intelligence-specialist-brightwheel-philippines-pm0nqkshb4he) — Philippines - [Sales Compensation Operations Specialist](https://feeny.ai/job/sales-compensation-operations-specialist-brightwheel-philippines-4gqkp44d0vtx) — Philippines - [Senior Manager, GTM Strategy](https://feeny.ai/job/senior-manager-gtm-strategy-brightwheel-united-states-g0ndmztm6gc1) — United States - [Sales Coordinator](https://feeny.ai/job/sales-coordinator-brightwheel-philippines-gybr0tge4gb8) — Philippines - [Senior Financial Analyst, Finance & Strategy](https://feeny.ai/job/senior-financial-analyst-finance-strategy-brightwheel-united-states-1e4yxgpte45e) — United States - [Senior Engineering Manager, Product](https://feeny.ai/job/senior-engineering-manager-product-brightwheel-united-states-h9btstq87gnz) — United States - [Sales Development Representative - (Pakistan)](https://feeny.ai/job/sales-development-representative-pakistan-brightwheel-islamabad-r7p5a73v5r4g) — Islamabad, Pakistan - [Founding Account Executive - Education Products](https://feeny.ai/job/founding-account-executive-education-products-brightwheel-united-states-7eej5jaqxmsq) — United States