---
title: 'Senior Manager, Sales Operations at Angi'
canonical: 'https://feeny.ai/job/senior-manager-sales-operations-angi-united-states-xtre2qbam39w'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Manager, Sales Operations at Angi

- **Company:** Angi
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-19
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/angi/356a3836-97a6-452d-853e-ac7a554ecd5c

## Job description

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance:

- Founded in 1995 as Angie’s List and rebranded in 2021
- Global company with 9 brands in 8 countries and employees worldwide
- Homeowners have turned to us for 300 million home projects and counting

## About the Role

We're looking for an analytically sharp, operationally obsessed Senior Manager of Sales Operations to steward the tools and systems that power our sales teams. In this role, you'll become the resident expert on our sales motion and rep experience — diagnosing friction, surfacing improvement opportunities, and driving the changes that make our teams faster and more effective. Reporting to the Director of Sales Operations, you'll serve as the primary business steward for Salesforce and our broader sales tech stack. You'll aggregate and prioritize enhancement requests, partner closely with our Product working team to execute them, and validate their impact before scaling. Critically, you won't just make changes — you'll oversee adoption, working with our change management teams to ensure reps are equipped to use new tools and workflows, and tracking whether changes actually land. This is a high-visibility, cross-functional role for someone who thrives at the intersection of sales strategy, systems execution, and change management — and who can tell a compelling story to leadership about what the data says and what to do about it.

## What You'll Do

Sales Motion & Rep Experience

- Develop a deep understanding of our end-to-end sales motion, workflows, and rep experience across all sales segments — through direct shadowing, structured interviews, and usage data
- Proactively identify pain points, inefficiencies, and opportunities for improvement in our tools and processes
- Translate frontline rep feedback and usage patterns into actionable, prioritized enhancement recommendations
- Serve as the internal voice of the rep when making tooling and process decisions — ensuring changes improve day-to-day experience, not just system architecture

CRM & Tech Stack Strategy

- Serve as the primary business steward for Salesforce, owning the backlog of changes, enhancements, and new feature requests — including data quality, workflow automation, and reporting standards
- Aggregate, triage, and prioritize incoming requests from sales leadership, reps, and cross-functional partners; evaluate trade-offs and maintain a clear, well-reasoned improvement roadmap
- Oversee Salesforce data integrity and process consistency to ensure reporting is credible and adoption is measurable
- Evaluate, recommend, and support implementation of adjacent tools in the stack (e.g., Clay, LeanData, ZoomInfo, etc.)
- Assess opportunities to embed AI and automation into sales workflows — helping reps spend less time on manual tasks and more time on productive outreach

Testing, Validation & Adoption

- Design and support testing protocols to validate the impact of changes before broader rollout
- Define success metrics — including post-launch adoption rates, usage trends, and rep productivity impact — and monitor them consistently
- Drive adoption of new tools and workflows through documentation, training, and structured change management; don't declare a launch complete until adoption is real
- Synthesize learnings to inform future prioritization and build a continuous improvement loop

Reporting & Executive Communication

- Build and maintain reporting and dashboards that give Sales leadership visibility into tooling adoption, backlog health, and shipped improvements
- Translate complex operational data into clear, executive-ready analyses and recommendations
- Establish and run a regular operating cadence with Sales leadership on work in progress, priorities, and outcomes

## What We're Looking For

- 6+ years of experience in Sales Operations, Revenue Operations, or a related field
- Hands-on Salesforce experience required — reporting, dashboards, workflow/process design, and data quality management; Admin certification a strong plus
- Proven ability to manage a complex backlog and prioritize across competing stakeholder needs in a fast-moving environment
- Experience working cross-functionally with technical or product teams to deliver systems improvements
- Demonstrated ability to drive tool adoption through documentation, training, and change management — not just implementation
- Strong data analytics capability: able to analyze usage and adoption data, identify trends, and translate findings into clear recommendations
- Excellent written and verbal communication skills — able to translate business needs into technical briefs, and data insights into executive narratives
- High-agency operator: you follow through, operate independently in ambiguity, and have a bias toward action

## Nice to Have

- Experience with sales engagement or conversation intelligence tools (Outreach, Gong, Clari, ZoomInfo)
- Familiarity with SQL, Tableau, Looker, or other BI tools for usage and adoption analysis
- Experience evaluating or operationalizing AI/automation use cases in a sales environment
- Prior experience in a high-growth marketplace or B2B SaaS environment

## Compensation & Benefits

- The base salary band for this position ranges from $120,000 - $190,000, commensurate with experience and performance. Compensation may vary based on factors such as geographic location.
- This position will be eligible for a competitive year-end performance bonus & equity package.
- Full medical, dental, vision package to fit your needs.
- Flexible vacation policy; work hard and take time when you need it.
- Pet discount plans & retirement plan with company match (401K).
- The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world.

We value diversity We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. #LI-Remote

## About Angi

## Company Overview
- **One-liner**: Angi is a digital marketplace that connects homeowners with local service professionals for home improvement, repair, and maintenance projects.
- **Entity Type**: Public (NASDAQ: ANGI)
- **Headquarters**: Denver, Colorado, United States
- **Founded**: 1995 (as Angie's List)
- **Founders**: Angie Hicks (co-founder of Angie's List)

## Core Business
- **Primary industry/industries**: Home Services, Online Marketplace, Software Development
- **Target customers**: B2C (homeowners) and B2B (home service professionals, from solo operators to large national accounts)
- **Mission or purpose statement**: "To help everyone love where they live."

## Products & Services
- **Angi Platform (Marketplace)**: A comprehensive online platform where homeowners can research, find inspiration, compare costs, and hire skilled professionals for over 300 million projects. Includes reviews, cost guides, and booking.
- **Angi Ads (for Pros)**: A suite of advertising and lead generation products for home service professionals to grow their businesses, including subscription plans and pay-per-lead options.
- **Handy**: An on-demand home services platform acquired by Angi, offering instant booking for cleaning, handyman, and assembly services.

## Market Standing
- **Valuation/Market Cap**: USD 1.29 Billion (as of recent data)
- **Key Metric**: Annual Revenue of USD 323.3 Million (latest fiscal year)
- **Notable Investors/Partners**: IAC (InterActiveCorp) is the majority owner. The company has raised a total of USD 150.1M in funding prior to its IPO.
- **Growth Signals**: Angi has facilitated over 150 million service requests. The company operates in 20 countries, including the Netherlands, Canada, Germany, the UK, and France. Recent job posting trends show a +96.1% increase year-over-year, indicating active hiring.

## Competitive Advantages
- **Brand Trust & Scale**: With a 30-year history (founded as Angie's List), Angi has built a trusted brand and a vast network of vetted professionals, making it a go-to resource for homeowners.
- **Comprehensive Platform**: Unlike niche competitors, Angi offers a full lifecycle solution—from inspiration and research to hiring and project management—covering over 750 service categories.
- **Data & Network Effects**: The massive volume of reviews, project data, and professional feedback creates a powerful moat, improving matching algorithms and user experience over time.

## Strategic Focus
- **Platform Modernization**: Continuing to evolve from a directory into a full-service transactional platform, simplifying the process for both homeowners and pros.
- **AI & Data Science**: Investing heavily in data and machine learning (evidenced by roles like Staff AI Product Analyst, Principal Analytics Engineer) to improve matching, pricing, and operational efficiency.
- **International Expansion**: Growing presence in key European markets (Netherlands, Germany, France, UK) and Canada.
- **Pro Growth & Retention**: Developing tools and services to help home service professionals succeed, from lead generation to business management software.

## Why Work Here
- **Culture & Values**: Certified as a Great Place to Work® (78% of employees say it's a great place to work vs. 57% at a typical US company). Core values include "Build Trust. Do What’s Right," "Be Bold. Tell It Like It Is," and "Enable Great People to Do Great Things."
- **Work Model**: Highly flexible with a strong remote-first culture. Many roles are listed as "Remote - United States" or "Hybrid" for specific international offices (Amsterdam, Aix-en-Provence).
- **Benefits**: Comprehensive package including flexible PTO for salaried employees, up to 16 weeks paid leave for birthing parents + 8 weeks bonding, 401k match (50% up to 3%), tuition reimbursement, subsidized family care via Care.com, free Headspace subscription, and charitable donation matching up to $15,000/year.
- **Engineering & Data Culture**: Strong emphasis on data-driven decision making and modern tech. Open roles include Staff Machine Learning Engineer, Principal Analytics Engineer, and Engineering Manager, Kubernetes, suggesting a sophisticated tech stack.
- **Impact**: Employees work on a platform that helps millions of homeowners and supports the growth of thousands of small businesses, offering a tangible sense of purpose.

## Sources
1. [angi.com - Careers Page](https://www.angi.com/careers/jobs)
2. [LinkedIn - Angi Company Page](https://www.linkedin.com/company/angi)
3. [angi.com - Careers Landing Page](https://www.angi.com/landing/careers)
4. [Glassdoor - Angi Jobs](https://www.glassdoor.com/Jobs/Angi-Jobs-E15700.htm)
5. [Great Place To Work - Angi Profile](https://www.greatplacetowork.com/certified-company/7045819)

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