--- title: 'Senior Manager, Sales at Relay' canonical: 'https://feeny.ai/job/senior-manager-sales-relay-raleigh-79ywzqctnp90' type: 'job' last_seen: '2026-10-18' --- # Senior Manager, Sales at Relay - **Company:** Relay - **Location:** Raleigh, NC - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/relaypro/jobs/7931409 ## Job description [Relay](https://relaypro.com/) is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk. Why Join Relay? - A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact. - High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation. - Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth. - World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones. - The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day. Now, here’s what we’re building, and where you come in. We’re hiring a Senior Manager, Sales to support our growing sales team. This is a high-impact role for a hands-on sales leader who thrives on helping teams win. You’ll lead an existing team of Account Executives and partner with them on strategic deals. You’ll coach, guide, and step into live opportunities to help your AEs exceed their targets and grow their impact. Responsibilities: Strategic Deal Support - Partner with AEs on strategic, high-stakes deals, getting hands-on in live opportunities to move them forward and close. - Guide AEs through deal strategy, stakeholder navigation, and negotiation. - Step in on key deals to help secure wins and share what works with the broader team. People Management & Coaching - Lead, mentor, and coach a team of Account Executives (ICs), fostering a culture of accountability and excellence. - Provide consistent sales direction and help each AE build a clear path to hitting and exceeding their targets. - Run team syncs and Quarterly Business Reviews (QBRs) to ensure alignment and peak performance. Process & Strategy - Refine sales processes, methodologies, and playbooks based on what’s winning in the field. - Provide real-time field feedback to sharpen our Ideal Customer Profile (ICP) and messaging. Cross-functional Collaboration - Work with Customer Success to ensure smooth onboarding for complex, multi-site deployments. - Partner with Marketing and Product to align messaging and roadmap with customer needs, and bring customer use cases and requirements back to Product. Requirements: - Proven Sales Leadership Experience: A minimum of 3+ years of successful SaaS sales experience, with a strong track record of exceeding sales targets as an IC and 2+ years of experience in a leadership or senior mentorship capacity. - Ability to confidently and effectively communicate with C-level executives and Plant Managers within organizations focused on industrial/manufacturing customers. - Hunter Mentality: A relentless drive to lead reps to prospect and win new logos in a "greenfield" segment. - Technical Aptitude: Ability to learn and articulate the technical aspects of our platform and how it integrates into a modern manufacturing environment. - Bachelor’s Degree: A Bachelor’s degree in Business, Engineering, or a related field is preferred. - Location: This is a Raleigh-based, office-centric role, with flexibility when needed. ## About Relay | Culture, Benefits & Perks Our culture hinges on Relayers getting LIT up in an environment that fosters Learning, Impact, and Teamwork, where we CHASE the best work of our lives. We call this BWIML (Best Work In My Life). At Relay, we offer: - 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents - Generous Paid Time Off - 401(k) Savings Plan + Company Match - Baby Cash Reward + Paid Parental Leave - Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling We use AI tools to transcribe and summarize interviews for internal hiring purposes. Transcripts are accessible only to authorized hiring personnel and retained consistent with our data retention policies. Candidates who prefer not to have AI notetaking used may request to opt out without impact to your candidacy. For more information, please see our Candidate and Employee Privacy Notice [linked here.](https://relaypro.com/legal/candidate-privacy-notice/) ## About Relay ## Company Overview - **One-liner**: Relay is a cloud-based communications platform that replaces outdated radios with voice-first technology, real-time translation, GPS tracking, and safety alerts for frontline workers. - **Entity Type**: Private (Series B, raised $35M in June 2024) - **Headquarters**: Raleigh, North Carolina, United States - **Founded**: Year not publicly available (company appears to have launched product in the early 2020s) - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Mobile computing software products, frontline communications, worker safety - Target customers: B2B – enterprises with deskless teams in hospitality, manufacturing, logistics, healthcare, industrial markets - Mission or purpose statement: "Empower the people who keep the world running – with technology that makes their jobs safer, easier, and more connected." ## Products & Services - **Relay Cloud Platform**: SaaS + hardware (smart radio) – voice-first communication with real-time translation in 30+ languages, GPS location tracking, panic/emergency alerts, and operational insights. Works over WiFi and cellular. - **Relay Mobile App**: Extends the platform to smartphones for frontline workers. - **Operational Insights**: Cloud-based data analytics that provide leaders with visibility into team productivity, location, and communication patterns. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding $48M (Series B $35M led by G2 Venture Partners in June 2024; Series A $13M in April 2023) - **Notable Investors/Partners**: G2 Venture Partners (lead Series B); other investors not disclosed - **Growth Signals**: - Headcount grew ~35.6% YoY to 258 employees - 2.5B+ messages delivered, 1M+ users, 2,500+ customers - Recognized as one of the fastest-growing private companies in the US (Inc. 5000, Deloitte Fast 500) - Named NC Tech's North Carolina-based Company of the Year - Active job postings increased 366.7% YoY (28 open roles as of mid-2026) ## Competitive Advantages - Real-time, cloud-native platform replaces legacy two-way radios (static channels, limited range) - Built-in AI for situational awareness, automated decision support, and language translation (30+ languages) - Integrated safety features: panic alerts, location tracking, emergency broadcasting - Single platform unifies voice, data, and analytics for frontline teams across devices (hardware + mobile) - "Physical AI" approach – operates in real-world environments, not just dashboards ## Strategic Focus - Expanding AI-native capabilities to turn unstructured operational data into coordinated action - Targeting industries with large deskless workforces (hospitality, manufacturing, logistics, healthcare) - Scaling enterprise sales and customer success (multiple open roles in sales, CS, product) - Building a "human-in-the-loop" intelligent system for frontline operations ## Why Work Here - **Mission-driven**: Directly improves safety and productivity of frontline workers who power the global economy. - **Culture**: Values include adaptability, empathy, hunger to learn, and service to others. Described as "empowerment, engagement, and growth" with a focus on builders. - **Work Environment**: Raleigh HQ near downtown with modern campus (fitness center, basketball/volleyball courts, soccer fields, gourmet cafeteria). Flexible working policy (hybrid/remote options for many roles). - **Benefits**: 100% paid health/dental/vision insurance, 401(k) company match (up to 3%), generous PTO (closed Dec 24–Jan 1), paid sick leave, paid parental leave + $500 baby birth cost assistance, annual floating holiday. - **Perks**: Latest Macbooks, standing desks, free snacks and coffee, regular team events. - **Team**: ~258 employees (as of mid-2026), with strong growth trajectory. Veteran executive team with multiple exits. - **Engineering**: Building next-gen Physical AI – opportunity to work on embedded systems, site reliability, and product engineering. ## Sources 1. [relaypro.com - About Us](https://relaypro.com/about-us/) 2. [relaypro.com - Careers](https://relaypro.com/careers/) 3. [relaypro.com - Home](https://relaypro.com/) 4. [Greenhouse - Job Board](http://job-boards.greenhouse.io/relaypro) 5. [LinkedIn - Company Profile](https://www.linkedin.com/company/relaypro) ## Other roles at Relay - [Technical Account Manager](https://feeny.ai/job/technical-account-manager-relay-raleigh-sthxw0q2mn1a) — Raleigh, NC - [Value Engineering Intern (Spring Semester 2027)](https://feeny.ai/job/value-engineering-intern-spring-semester-2027-relay-raleigh-eg5bhs73mjz1) — Raleigh, NC - [Solutions Engineer Intern (Summer 2027 Opportunity)](https://feeny.ai/job/solutions-engineer-intern-summer-2027-opportunity-relay-raleigh-ah4n1c5heq1q) — Raleigh, NC - [Sales Development Intern (Summer 2027)](https://feeny.ai/job/sales-development-intern-summer-2027-relay-raleigh-dnbjezzr3dzz) — Raleigh, NC - [Software Engineering Intern (Device Team) - Summer 2027](https://feeny.ai/job/software-engineering-intern-device-team-summer-2027-relay-raleigh-zh8fvnp0c93r) — Raleigh, NC - [Senior Director, HR Business Partner (GTM)](https://feeny.ai/job/senior-director-hr-business-partner-gtm-relay-raleigh-ynz9x5fkpwpk) — Raleigh, NC - [Senior Director, Talent Acquisition](https://feeny.ai/job/senior-director-talent-acquisition-relay-raleigh-q3nyzjzjszer) — Raleigh, NC - [Senior Cybersecurity Analyst](https://feeny.ai/job/senior-cybersecurity-analyst-relay-raleigh-8r85b6wmpjzm) — Raleigh, NC - [GRC Administrator](https://feeny.ai/job/grc-administrator-relay-raleigh-xtp625z2h00s) — Raleigh, NC - [Billing Operations Specialist](https://feeny.ai/job/billing-operations-specialist-relay-raleigh-5f05a1nbdcdv) — Raleigh, NC