--- title: 'Senior Manager, Site Reliability Engineering (SRE) at Nium' canonical: 'https://feeny.ai/job/senior-manager-site-reliability-engineering-sre-nium-bengaluru-pr9trf46syqv' type: 'job' last_seen: '2026-09-10' --- # Senior Manager, Site Reliability Engineering (SRE) at Nium - **Company:** Nium - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/nium/ac0ce2c4-fbf6-48e4-a78c-9d21c7073ec6 ## Job description Nium provides global infrastructure for real-time cross-border payments. We were founded on the mission to deliver the global payments infrastructure of tomorrow, today. Our platform enables banks, fintechs, and global businesses to move money instantly, everywhere. Co-headquartered in San Francisco and Singapore with offices in 14 markets worldwide, we are entering one of the most exciting chapters in our journey. In March 2026, we delivered the largest month in our 11-year history with record revenue, record volumes, and EBITDA profitability. Today, Nium moves nearly $60B in payments annually, almost entirely for enterprises, while continuing to strengthen an already healthy balance sheet. It is an incredible time to join us, and we are only just getting started. Our payout network spans 190+ countries and 100 currencies, with 100 + corridors in real time. We power seamless transfers to accounts, wallets, and cards, support local collections in 35 markets, and as a principal card issuer on Visa, Mastercard, Discover, and UATP, Nium issues over 50 million card tokens every year. Backed by regulatory licenses in 40+ markets, we make it simple for our partners to onboard, integrate, and scale globally. This scale and innovation have earned us recognition as one of CNBC’s World’s Top Fintech Companies 2025, winner of Best Cross-Border Payments Solution at the PayTech Awards, and inclusion in FXC Intelligence’s Top 100 Cross-Border Payments Companies list. In 2024, we raised US$50 million in Series E funding at a US$1.4 billion valuation to accelerate network expansion, product innovation, and talent growth. With the B2B payments market projected to hit US$175 trillion by 2030, Nium offers ambitious builders the chance to shape the future of global money movement with the scale of a leader and the energy of a high-growth company. ## Responsibilities - Lead, mentor, and grow a team of SREs and reliability engineers across multiple time zones, setting clear goals, career paths, and performance expectations. - Own Nium's reliability strategy — defining and driving SLIs/SLOs/error budgets across critical payment, card issuance, and compliance services. - Drive incident management end-to-end: on-call structure, escalation paths, major incident response, and blameless postmortems that produce durable fixes, not just tickets. - Partner with product engineering leaders to embed reliability, scalability, and operational readiness into the software development lifecycle from design through launch. - Build and scale observability (metrics, logging, tracing, alerting) so that issues are detected and diagnosed before they impact customers or partner banks. - Lead capacity planning and performance engineering for systems processing high-volume, real-time financial transactions across a global, multi-region infrastructure. - Champion automation and self-healing systems to reduce toil, eliminate manual runbooks, and improve mean-time-to-detect and mean-time-to-resolve. - Own disaster recovery, business continuity, and chaos engineering practices, running regular game days to validate resilience assumptions. - Collaborate with Security and Compliance teams to ensure infrastructure practices meet regulatory and audit requirements (PCI-DSS, SOC 2, ISO 27001, and regional financial regulations). - Manage the reliability budget: tooling investments, cloud cost/performance trade-offs, and staffing plans, in partnership with finance and engineering leadership. - Represent SRE in executive reviews, translating technical risk and system health into business-relevant reporting for leadership and the board. - Establish and continuously refine production readiness reviews, runbooks, and operational standards across all engineering teams. ## Requirements - 10+ years of experience in software engineering, infrastructure, or site reliability engineering, with 4+ years in a people-management or technical leadership role leading SRE/DevOps/Infrastructure teams. - Proven track record operating and scaling production systems for a high-availability, transaction-heavy platform — fintech, payments, banking, or e-commerce experience strongly preferred. - Deep hands-on expertise with cloud infrastructure (AWS) Kubernetes, container orchestration, and infrastructure-as-code (Terraform, CloudFormation, or similar). - Strong background in observability stacks (Prometheus, Grafana, Datadog, ELK/OpenSearch, or equivalent) and building alerting that reduces noise while catching real issues. - Demonstrated experience defining and operationalizing SLOs/error budgets, and using them to drive engineering prioritization. - Solid understanding of distributed systems, databases, caching, messaging queues, and API-driven microservice architectures at scale. - Experience leading major incident response for critical, customer-facing systems, including postmortem processes that drive real change. - Familiarity with security and compliance frameworks relevant to financial services (PCI-DSS, SOC 2, ISO 27001) and how they shape infrastructure and access practices. - Excellent communication skills — able to translate technical reliability concepts for engineering peers, product leaders, and executives alike. - A pragmatic, metrics-driven approach to engineering decisions: you measure before you optimize, and you test assumptions in production rather than in theory. - Experience with scripting/automation (Python, Go, or Bash) and CI/CD pipelines (Jenkins, ArgoCD, GitLab CI, or similar). ## Nice to Have - Experience operating systems subject to real-time payment rails, card networks, or banking core integrations. - Prior experience running SRE or infrastructure functions through hypergrowth or rapid international expansion. - Exposure to FinOps practices and cloud cost optimization at scale. - Experience building or scaling an SRE function from the ground up within an existing engineering organization. ## What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care for Our Employees: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible working hybrid working environment (3 days per week in the office). We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive with Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. Beware of recruitment scams: Be cautious of individuals impersonating Nium via WhatsApp, social media, email or unofficial websites. Do not respond, share personal or financial information, or make any payments. Nium will never ask candidates to transfer money or cryptocurrency as part of our recruitment process. ## About Nium ## Company Overview - **One-liner**: Nium provides a global real-time payments infrastructure that enables businesses to collect, convert, and disburse funds across borders instantly. - **Entity Type**: Private (Series E, $314M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2016 - **Founders**: Prajit Nanu (CEO) ## Core Business - **Primary industry/industries**: Financial Services, Fintech, Cross-Border Payments, Card Issuance - **Target customers**: B2B – banks, fintechs, payroll providers, travel companies, marketplaces, AI platforms, and other businesses needing global payment capabilities. - **Mission**: "To build the first global infrastructure for real-time payments." - **Vision**: "A world where money moves instantly to everyone, everywhere." ## Products & Services - **Multi-Currency Accounts**: Manage, hold, and convert funds in multiple currencies from a single platform. - **Global Payouts**: Deliver funds to bank accounts, cards, or wallets across 190+ countries, with real-time capability in over 100 markets. - **Nium Verify**: Instant bank account verification across 50+ countries to reduce failed payments. - **Global Card Issuing**: Issue physical and virtual cards in 34+ countries, processing 41+ million card tokens annually. - **Stablecoin-Backed Cards**: An end-to-end suite connecting digital assets to real-world payments. - **Nium API**: A powerful, easy-to-use API for automation and growth, with comprehensive documentation and code snippets. ## Market Standing - **Valuation**: Not publicly disclosed (last raised a $50M Series E extension in September 2024, per reports). - **Key Metric**: Total Funding of $314M. - **Notable Investors/Partners**: Investors include Visa, Bpifrance, Global Founders Capital, Vertex Ventures, and others. Partners include leading names in banking, travel, payroll, and blockchain. - **Growth Signals**: Processes $60B+ in annual transaction volume. Named to CNBC's World's Top Fintech Companies 2024 and Forbes Fintech 50 for two consecutive years. Increased headcount by 6.7% YoY (639 employees). Secured a Type 1 Funds Transfer License from Japan's FSA and was approved as a Registered Financial Service Provider in New Zealand in 2024. Serves 1,000+ customers. ## Competitive Advantages - **Regulatory Moat**: Holds licenses and authorizations in 40+ countries, a significant barrier to entry for competitors. - **Broad Reach**: Payout network spans 190+ markets in 100+ currencies, with 100+ real-time markets. - **One-Stop Platform**: Combines multi-currency accounts, payouts, card issuing, and verification in a single API, replacing multiple legacy systems. - **First-Mover in Digital Assets**: Pioneered stablecoin-backed cards and a full suite connecting digital assets to real-world payments. ## Strategic Focus - **Current priorities**: Expanding regulatory footprint (e.g., Japan, New Zealand, Australia), deepening stablecoin/blockchain infrastructure, and scaling its card issuance business. The company is focusing on enabling on-demand payments for the new workforce (gig workers, creators) and embedding compliance as a competitive advantage. ## Why Work Here - **Culture**: Emphasizes three core values: "Keep It Simple," "Make It Better," and "Win It Together." Has a strong "Women @ Nium" community and a stated commitment to diversity and inclusion. - **Work policy**: Hybrid – most team members are in the office 3 days per week globally. - **Perks & Benefits**: Competitive salary and bonus plans, comprehensive benefits, generous parental leave, global socials and team-building events, year-end company-wide time off, peer and company recognition programs, and a learning and development stipend. - **Global Environment**: A workforce distributed across 26 countries with offices in San Francisco, Singapore, the UK, the Netherlands, India, Malta, and more. Opportunities for global career mobility. - **Engineering & Product Focus**: CEO Prajit Nanu leads product strategy, and the company is building next-generation payments infrastructure at scale, offering the chance to work on high-impact, real-time systems. ## Sources 1. [nium.com](https://www.nium.com/about-us) 2. [nium.com](https://www.nium.com/) 3. [nium.com](https://www.nium.com/careers) 4. [linkedin.com](https://www.linkedin.com/company/nium-global) 5. [jobs.lever.co](https://jobs.lever.co/nium) 6. [crunchbase.com](https://www.crunchbase.com/organization/nium) (implied via funding data) 7. [forbes.com](https://www.forbes.com) (cited as "Forbes Fintech 50") 8. [cnbc.com](https://www.cnbc.com) (cited as "CNBC's World's Top Fintech Companies") ## Other roles at Nium - [Senior Reporting Analyst](https://feeny.ai/job/senior-reporting-analyst-nium-mumbai-kha9c6pnx6fa) — Mumbai, India - [Product Compliance Manager](https://feeny.ai/job/product-compliance-manager-nium-bengaluru-9rw0p1yx9vsm) — Bengaluru, India - [Staff Product Manager](https://feeny.ai/job/staff-product-manager-nium-london-50xhv6fdfhkw) — London, United Kingdom - [Senior Manager - Treasury (Cash Management & Safeguarding (UK))](https://feeny.ai/job/senior-manager-treasury-cash-management-safeguarding-uk-nium-london-0166jgb0mnv0) — London, United Kingdom - [Consultant - Transaction Monitoring](https://feeny.ai/job/consultant-transaction-monitoring-nium-mumbai-3ec2d4ra897d) — Mumbai, India - [Senior Analyst - Regulatory Reporting](https://feeny.ai/job/senior-analyst-regulatory-reporting-nium-bengaluru-3kc924nm7f44) — Bengaluru, India - [Data Engineer II](https://feeny.ai/job/data-engineer-ii-nium-mumbai-8f4cjdrdzxsg) — Mumbai, India - [Junior Executive - HR Operations (Instarem India Pvt. Ltd.)](https://feeny.ai/job/junior-executive-hr-operations-instarem-india-pvt-ltd-nium-bengaluru-vpmraysas0qs) — Bengaluru, India - [Senior Finance Analyst](https://feeny.ai/job/senior-finance-analyst-nium-mumbai-t0wcazm4wvar) — Mumbai, India - [Senior Analyst – Finance (Qualified Accountant)](https://feeny.ai/job/senior-analyst-finance-qualified-accountant-nium-malta-qhpsjwsn9env) — Malta