---
title: 'Senior Manager, Strategic Projects at SiteMinder'
canonical: 'https://feeny.ai/job/senior-manager-strategic-projects-siteminder-sydney-3ezmn5a38we8'
type: 'job'
last_seen: '2026-09-26'
---

# Senior Manager, Strategic Projects at SiteMinder

- **Company:** SiteMinder
- **Location:** Sydney, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-22
- **Last confirmed live:** 2026-09-26
- **Apply:** https://jobs.ashbyhq.com/siteminder/3f11f5ba-06d6-411a-aba4-89f30b4d37a8

## Job description

At SiteMinder, we believe our success comes from our people. We build diverse, inclusive teams where different voices, backgrounds and perspectives are valued. Our differences drive innovation for our customers, and our people bring the ideas, expertise and energy that help us keep moving forward. We’re better together.

What we do... Right now, somewhere in the world, a hotel is taking a booking or increasing their revenue through technology you could help build. SiteMinder is the world’s leading hotel commerce platform. For more than 20 years, we’ve helped hotels attract guests, maximise revenue, forecast demand and perform at their best. Today, our platform supports 56,000+ hotels in 150+ countries, connects to 3,000+ partners and powers more than 140m reservations and AU$85 billion+ in hotel revenue each year.

That’s the kind of impact your work can have here. You’ll solve meaningful challenges with AI, simplify complexity and build solutions that help hotels perform. Supported by clear purpose, a strong platform and teams who care about what they’re building, you’ll have the opportunity to shape the future of an industry that never stands still.

About the Senior Manager, Strategic Projects role... We're looking for a highly driven Senior Manager, Strategic Projects to join us on a 12-month fixed-term contract, with the potential to extend. You'll partner closely with our COO and Strategic Operations team to solve and deliver some of SiteMinder's most complex and high-impact cross-functional initiatives. You'll sit at the centre of our highest-priority strategic projects - from ecosystem partnerships and commercial transformations to operational changes and multi-team programmes. This is a role for someone who loves taking ambiguous problems, turning them into clear plans, and then making sure those plans actually land. You'll work with senior stakeholders across the business and external partners, often without formal authority, so you'll need to be comfortable bringing people together, holding teams accountable, getting into the detail when needed, and spotting risks before they become problems. Expect a healthy mix of strategy, stakeholder management, project delivery and hands-on analysis.

What you'll do...

- Partner with the COO and Strategic Operations to deliver high-priority, cross-functional strategic initiatives from strategy through to execution
- Turn ambiguous business goals into clear project plans, milestones, owners, dependencies and success measures
- Lead complex programmes end-to-end, keeping multiple workstreams aligned and moving against critical paths
- Coordinate across Customer Success, Onboarding, Support, Partnerships, Product & Engineering, Finance & Billing, Legal, Revenue Operations and other teams to ensure initiatives land smoothly
- Get into the detail when needed - analysing data, reconciling information across systems, sense-checking numbers and investigating operational or commercial issues
- Think end-to-end about how changes to pricing, contracts, data, systems or processes may impact billing, reporting, customers and other teams
- Identify risks, gaps and dependencies early, bringing clear facts, options and recommendations to the COO and senior stakeholders
- Run effective project governance, including stand-ups, check-ins, steering committees, risk and issue tracking, and decision logs
- Build clear, insight-led updates and executive materials that communicate progress, risks, trade-offs and actions
- Hold senior stakeholders and workstream owners accountable for delivery, even when you don't have direct authority over them
- Ensure new processes, systems and operational capabilities are ready before launch and hand over smoothly to the teams responsible for running them

What you have...

- 8+ years' experience in strategic projects, programme/project delivery, strategy & operations, consulting, or a similar environment
- A strong track record of delivering complex, cross-functional initiatives in a high-growth technology, B2B SaaS or comparable business
- Experience working confidently and independently with VP and C-level stakeholders, while being equally comfortable getting into the operational and technical detail
- Strong project and programme management skills, including planning, critical paths, dependencies, risk management and governance
- The ability to take an ambiguous problem or short verbal brief and turn it into a structured, executable plan
- Strong analytical skills and confidence working hands-on with data, numbers and spreadsheets to test whether a plan actually stacks up
- Commercial understanding across areas such as pricing, contracts, revenue, margin or billing, with the ability to spot when something doesn't add up
- The ability to understand how data, money, customers and processes move across different teams and systems, and identify potential downstream impacts
- Excellent stakeholder management skills and the ability to influence and hold people accountable without formal authority
- Clear and confident communication skills, with the ability to translate complex topics into practical, actionable messages for different audiences
- A highly organised, self-directed approach and the ability to quickly get across complex, in-flight initiatives
- A calm, pragmatic approach when priorities shift, timelines are tight and the stakes are high

Bonus Points if you have...

- Experience delivering ecosystem or strategic partnership programmes (e.g. co-branded products, integrated workflows, or joint go-to-market motions)
- Experience in hotel technology, hospitality, travel or a related industry
- Previous consulting or corporate strategy experience
- Experience working in a global, distributed or high-growth SaaS environment
- Formal project management training or certification (e.g. PMP, PRINCE2, Agile)

Our Perks & Benefits…

- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Flexibility to work in a Hybrid model (3 days in-office)
- Paid birthday, study and volunteering leave
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement

Think this role sounds like you? If so, we’d love to hear from you. Please send us your resume and our Talent Acquisition team will be in touch.

When you apply, feel free to share your pronouns and let us know if you need any adjustments during the interview process, we’re here to support you. We also warmly encourage applications from people from underrepresented backgrounds.

## About SiteMinder

## Company Overview
- **One-liner**: SiteMinder provides an AI-powered platform that helps hotels manage distribution, optimise revenue, and acquire guests through a unified control centre.
- **Entity Type**: Public (ASX: SDR)
- **Headquarters**: Sydney, Australia
- **Founded**: 2006
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industry**: Hospitality technology (hotel management, distribution, revenue management)
- **Target customers**: B2B; hotels of all sizes, from independent properties to large groups, across 150 countries
- **Mission or purpose**: To give hoteliers the power to compete and win by turning visibility into measurable revenue.

## Products & Services
- **[Channel Manager](https://www.siteminder.com/)**: Syncs rates and availability across 450+ booking channels in as little as 60 seconds.
- **[Revenue Management](https://www.siteminder.com/)**: Dynamic Revenue Plus offering AI-driven price recommendations and real-time market insights.
- **[Website Builder](https://www.siteminder.com/)**: Enables hotels to build professional, mobile-optimised websites with a commission-free booking engine.
- **[Business Intelligence](https://www.siteminder.com/)**: Real-time reporting, competitor insights, and AI-driven forecasting via SiteMinder iQ.
- **[Payments](https://www.siteminder.com/)**: Secure, hotel-optimised payment processing (PCI certified, GDPR compliant).
- **[Guest Engagement](https://www.siteminder.com/)**: Streamlined communications to enhance guest experience and drive revenue.
- **[Metasearch](https://www.siteminder.com/)**: Boost visibility on Google, Trivago, and Tripadvisor with optimised listings.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources; as a public company, market cap can be obtained from ASX filings.
- **Key Metric**: Over US$50 billion in hotel revenue processed annually through the platform (2024); serves 53,000+ hotels with 44,500+ customers.
- **Notable Investors/Partners**: Over 2,000 ecosystem partners including Trip.com, Cloudbeds; integrations with PMS, RMS, CRS, payment gateways.
- **Growth Signals**: Launch of Dynamic Revenue Plus globally; introduction of SiteMinder iQ AI engine; deepened partnership with Trip.com; year-end 2024 growth to 44,500+ customers from 53,000+ hotels; continued awards (Overall Hoteliers Choice Award, Best Channel Manager for 5 consecutive years).

## Competitive Advantages
- **AI-powered forecasting and dynamic revenue management** that uses nearly 4 billion data points to provide real-time market insights.
- **Largest distribution network** with connections to 450+ booking channels, GDS, and metasearch.
- **Unified platform** combining channel management, revenue management, website building, payments, and guest engagement in one control centre.
- **20 years of domain expertise** and the most awarded hotel industry platform.
- **24/7 support in 11 languages**, PCI/GDPR compliance.

## Strategic Focus
- **AI & data leadership**: Expanding SiteMinder iQ to deliver actionable intelligence across the platform.
- **Global distribution reach**: Growing the partner ecosystem (2,000+ partners and counting) and channel connections.
- **Platform unification**: Enabling hoteliers to manage all revenue operations from a single dashboard.
- **Accessibility**: Making dynamic revenue management available to every hotel, regardless of size.

## Why Work Here
- **Flexible working**: Hybrid or remote options depending on location.
- **Culture & growth**: Emphasis on continuous learning, educational leave, and career development.
- **Benefits**: Bonus leave at career milestones, Employee Assistance Program (EAP) for mental health, local support services.
- **Engineering culture**: Global engineering teams, focus on building scalable, secure, and intelligent systems.
- **Global team**: Offices across 150 countries with a diverse, international workforce.

## Sources
1. [siteminder.com](https://www.siteminder.com/) – Main website with product information
2. [siteminder.com/careers](https://www.siteminder.com/careers/) – Careers page with benefits and culture details
3. [siteminder.com/about](https://www.siteminder.com/about/) – About page with platform overview and key metrics
4. [siteminder.com/jobs](https://www.siteminder.com/jobs/) – Job listings page
5. [au.linkedin.com/company/siteminder](https://au.linkedin.com/company/siteminder) – LinkedIn company page

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