--- title: 'Senior Manager, Venture Operations at Zocdoc' canonical: 'https://feeny.ai/job/senior-manager-venture-operations-zocdoc-new-york-9mpehvtbqrap' type: 'job' last_seen: '2026-10-14' --- # Senior Manager, Venture Operations at Zocdoc - **Company:** Zocdoc - **Location:** New York, NY - **Compensation:** $144k–$195k - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/zocdoc/jobs/8240799 ## Job description ## Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. ## Your Impact on our Mission Zocdoc's mission is simple and hard: give power to the patient. We are the nation's leading digital healthcare marketplace — connecting millions of patients to the right care, faster than ever. The Senior Manager of Ventures Operations will work as part of a resourceful, solutions-oriented team to solve Zocdoc’s Ventures business challenges to drive incremental growth. They work closely with their cross functional leadership team, including Chief Strategy Officer, Sales, Product, Product Marketing and Engineering to drive operational excellence in achieving operational success for our newest products. They own the planning, definition, coordination and operationalizing of cross functional initiatives. This role is a key input on strategy and is responsible for translating ideas into operational plans the team can execute against, and helping teams across the organization break down barriers that stand in their way. You'll enjoy this role if you are… - Challenge the status quo in search of ways to improve - Are a passionate operator, who can bridge the gap between strategy and execution - Are organized and have the ability to pivot between competing priorities constantly thinking of ways to streamline workflows and improve efficiencies in work - Enjoy finding simplicity in the most complex problems - Thrive in entrepreneurial settings where creativity and grit are required - Are enthusiastic about moving into high visibility role in a fast growing tech company ## Your day to day is… - Sitting on the core cross-functional team of our Ventures organization - Partnering on and organize the annual and quarterly strategic planning process - Ideating, sizing, and prioritizing initiatives across Ventures and other growth levers to enable them to accelerate and scale - Translating strategic priorities into thoughtful deployment plans that incorporate operational realities and enable rapid execution across teams - Identifying and clearing obstacles that slow velocity and/or put company objectives at risk - Serving as the conduit between the Operations organization and non-dedicated cross-functional teams (e.g., Analytics, Product Marketing, Legal, Finance, etc) - Synthesizing a mix of qualitative and quantitative insights into concise, actionable recommendations that can be digested by leaders across the business - Partnering in driving weekly business reviews, including key metrics and opportunities for improvement, in partnership with other key Ventures leaders - Challenging the status quo, serving as a voice for growth and new ideas You'll be successful in this role if you have… - 6+ years of work experience in strategy and/or operations roles such as business/revenue/sales operations, product, program management, project management, or expansion - A proven track record of collaborating across departments and all levels of leadership - Resourcefulness, nimbleness, and the ability to stay positive under pressure - Comfort with taking initiative in a constantly-changing work environment - The willingness to roll up your sleeves and be resourceful to solve ambiguous challenges - A well-equipped influencing toolkit that is effective across a diverse range of stakeholders - Strong interpersonal skills with experience collaborating with internal teams ## Benefits - Flexible, hybrid work environment at our convenient Soho location - Unlimited Vacation - 100% paid employee health benefit options (including medical, dental, and vision) - Commuter Benefits - 401(k) with employer funded match - Corporate wellness program with Wellhub - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Catered lunch everyday along with beverages and snacks - Employee Resource Groups and ZocClubs to promote shared community and belonging Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $144,100—$195,000 USD ## About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our[six core values](https://www.zocdoc.com/about/careers-list/). Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. [Job Applicant Privacy Notice](https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf) ## About Zocdoc ## Company Overview - **One-liner**: Zocdoc is a healthcare access infrastructure company that connects patients to care by powering seamless scheduling across multiple platforms. - **Entity Type**: Private - **Headquarters**: New York, NY, United States - **Founded**: 2007 - **Founders**: Oliver Kharraz, MD (CEO), Nick Ganju ## Core Business - **Primary industry**: Healthcare Technology (HealthTech) - **Target customers**: B2B (providers, health systems) and B2C (patients) - **Mission or purpose statement**: "To give power to the patient" by making healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. [zocdoc.com](https://www.zocdoc.com/about/) ## Products & Services - **Zocdoc Platform (Patient-Facing)**: A marketplace and scheduling tool that allows millions of patients each month to find in-network providers, book appointments online, read verified patient reviews, get reminders, and complete paperwork digitally. [zocdoc.com](https://www.zocdoc.com/about/) - **Zocdoc for Providers**: A practice growth and patient acquisition platform that helps doctors easily reach patients they want to serve, manage scheduling, and fill their practices without needing to become digital marketers. [zocdoc.com](https://www.zocdoc.com/about/) - **Healthcare Access Infrastructure**: A backend system that powers scheduling across online search, insurance directories, provider websites, phone lines, and AI platforms, integrating with EHRs and PMS systems. [builtin.com](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company) - **Key Metric**: Total Funding — Zocdoc has raised significant venture capital over its history (notable rounds include a $150M Series D in 2015 and a $75M round in 2021), though exact current total is not publicly updated. - **Notable Investors/Partners**: Not explicitly listed in provided sources, but historically includes prominent healthcare and tech VCs. - **Growth Signals**: 900 total employees; 42 open job postings across 3 main locations (New York, Pune, Remote); typical patient appointments happen within 24 to 72 hours; millions of patients use the platform monthly. [builtin.com](https://builtin.com/company/zocdoc/faq/workplace-perception) ## Competitive Advantages - **Market Position**: Nearly two decades of experience unifying healthcare's fragmentation, uniquely positioned to power access across insurance plans, EHRs, PMS systems, specialties, and visit types. [builtin.com](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact) - **Network Effects**: A two-sided marketplace connecting millions of patients with providers, creating a strong data and network moat. - **Integration Depth**: Connects scheduling across online search, insurance directories, provider websites, phone lines, and AI platforms, making it a critical infrastructure layer. ## Strategic Focus - **Current priorities**: Building a "home for healthcare" — a comprehensive platform where patients can see full medical history, interact with their care team, and access cost and quality information. [zocdoc.com](https://www.zocdoc.com/about/) - **Growth direction**: Expanding access infrastructure across more channels (AI platforms, search, insurance directories) and deepening integration with provider systems to drive patient growth. ## Why Work Here - **Culture**: Mission-driven with a focus on "giving power to the patient." Values include "Adaptable, not Comfortable," "Learners before Masters," "Progress before Perfection," "Patients First," and "Together, not Alone." [zocdoc.com](https://www.zocdoc.com/about/careers-list/) - **Work Policy**: Hybrid workspace. The NYC office is accessible five days a week, but working in-office is completely voluntary — everyone is invited, nobody is required. [builtinnyc.com](https://www.builtinnyc.com/company/zocdoc) - **Perks**: 100% paid employee health benefit options, employer-funded 401(k) match, corporate wellness programs (Headspace, Peloton), cell phone reimbursement, vacation and parental leave packages, lunch and snacks in-office. [zocdoc.com](https://www.zocdoc.com/about/careers-list/) - **Engineering Culture**: Emphasizes collaboration, agility, and continuous learning. Values include "Learners before Masters" and "Progress before Perfection." [zocdoc.com](https://www.zocdoc.com/about/careers-list/) - **Team Size**: ~900 total employees with active hiring in Engineering, Sales, Marketing, Data & Analytics, Customer Success, Design, Product, AI/ML, Finance, and more. [builtinnyc.com](https://www.builtinnyc.com/company/zocdoc) ## Sources 1. [Zocdoc About Page](https://www.zocdoc.com/about/) 2. [Zocdoc Careers Page](https://www.zocdoc.com/about/careers-list/) 3. [Built In - What It's Like to Work at Zocdoc](https://builtin.com/articles/what-its-work-zocdoc-mission-driven-culture-career-growth-and-patient-impact) 4. [Built In NYC - Zocdoc Office Profile](https://www.builtinnyc.com/company/zocdoc) 5. [Built In - Zocdoc Workplace Perception](https://builtin.com/company/zocdoc/faq/workplace-perception) ## Other roles at Zocdoc - [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-zocdoc-new-york-9zvygw8wjqn9) — New York, NY / United States - [Staff Software Engineer, Appointment Management](https://feeny.ai/job/staff-software-engineer-appointment-management-zocdoc-new-york-b99fkr1tkrr2) — New York, NY / Silicon Valley, CA - [Senior Technical Recruiter](https://feeny.ai/job/senior-technical-recruiter-zocdoc-new-york-8hdw5p23p7aj) — New York, NY / Silicon Valley, CA - [Lead Technical Recruiter](https://feeny.ai/job/lead-technical-recruiter-zocdoc-new-york-2sh7v67hz320) — New York, NY / Silicon Valley, CA - [Principal Technical Program Manager](https://feeny.ai/job/principal-technical-program-manager-zocdoc-new-york-9v791jvpafnx) — New York, NY / Silicon Valley, CA - [Coordinator, Workplace Experience](https://feeny.ai/job/coordinator-workplace-experience-zocdoc-pune-h7t4m1hqva6p) — Pune, India - [Specialist, Technical Support](https://feeny.ai/job/specialist-technical-support-zocdoc-pune-a3zyckev4eje) — Pune, India - [Principal Product Designer, Provider Platform](https://feeny.ai/job/principal-product-designer-provider-platform-zocdoc-united-states-4zcq6xjz6efk) — United States - [Senior Manager, Talent Operations](https://feeny.ai/job/senior-manager-talent-operations-zocdoc-new-york-7fj8xq5h2bne) — New York, NY / Silicon Valley, CA / United States - [Enterprise Sales Manager](https://feeny.ai/job/enterprise-sales-manager-zocdoc-new-york-y0fqjd175fy7) — New York, NY