--- title: 'Senior Marketing Operations Manager at Ironclad' canonical: 'https://feeny.ai/job/senior-marketing-operations-manager-ironclad-san-francisco-jyddhrnhg60q' type: 'job' last_seen: '2026-10-15' --- # Senior Marketing Operations Manager at Ironclad - **Company:** Ironclad - **Location:** San Francisco, CA - **Compensation:** $134k–$167k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.ashbyhq.com/ironcladhq/caf51641-7f0f-4c0f-b294-5b3ee0d0eee4 ## Job description Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit [www.ironcladapp.com](http://www.ironcladapp.com) or follow us on LinkedIn. ## Role Overview As the Lifecycle, Attribution & Analytics Owner, you will serve as the strategic architect behind our full-funnel customer journey, multi-touch attribution engine, and core lead management infrastructure. Operating in a high-growth, enterprise B2B SaaS environment, you will own the entire end-to-end lead lifecycle—from initial signal intake and enrichment to lead scoring, inbound routing, and the seamless operational handoff to Sales. This role requires hands-on Marketo AND Bizible mastery as absolute prerequisites, paired with advanced analytical capability. You will directly manage all technologies, data schemas, and processes that dictate how leads and accounts progress through our GTM funnel while delivering multi-touch attribution models that prove marketing ROI. This role is based out of our San Francisco or New York City offices, and has a 2 days a week in-office requirement. ## Key Responsibilities - Marketo Architecture & Lead Lifecycle Management: Own the strategy, build, and day-to-day administration of our lead lifecycle framework in Marketo. Manage lifecycle stages, lead status transitions, database hygiene, and campaign execution standards across the buyer journey. - Bizible & Multi-Touch Attribution Operations: Directly own, configure, and optimize Bizible (Adobe Learning/Attribution) alongside supporting attribution models (Paramark or data warehouse models). Measure and report on pipeline contribution, campaign ROI, velocity, and conversion rates from first touch to closed-won. - Lead Scoring, Enrichment & Routing Operations: Architect, test, and continuously optimize our lead and account scoring models (behavioral + demographic). Oversee real-time enrichment pipelines (Leadspace, 6sense, Clearbit/Clay) and automated routing systems (Chili Piper, LeanData) to ensure instant SLA sales handoffs. - Sales Alignment & Funnel Handoff: Define and govern the operational boundaries between Marketing and Sales (SDR/BDR/AE teams). Standardize lead status workflows, SLA tracking, recoil/rejection reason logging, and MQL/MQA notification protocols in Salesforce. - Signal-Based & ABM Journey Nurturing: Partner with Demand Gen and Sales Ops to build automated account-based engagement tracks powered by intent signals (6sense, G2) and product-assisted growth metrics. - Cross-Functional Analytics Enablement: Deliver executive dashboards and actionable pipeline reporting (SQL, Salesforce, Tableau/Looker) to guide growth strategy and budget allocation. ## Qualifications & Requirements - Experience: 5+ years in Marketing Operations or Revenue Operations within an enterprise B2B SaaS environment, with explicit focus on full-funnel lead lifecycle design and attribution. Must-Have Requirements: - Marketo & Bizible Expertise (Required): Hands-on, advanced experience with both Marketo AND Bizible is 100% required. Candidates lacking direct experience in either platform will not be considered. Must have a proven track record of scaling enterprise Marketo lifecycle models, Bizible touchpoint mapping, and Marketo-Salesforce CRM sync architectures. - Lead Funnel Operations: Hands-on experience configuring and managing lead routing engines (Chili Piper, LeanData), enrichment providers (Leadspace, 6sense), and lead scoring systems. - Technical Stack Knowledge: Advanced proficiency with Salesforce CRM, SQL, BI tools (Tableau, ThoughtSpot, Looker), and data enrichment pipelines. - Level 4 Leadership: Exceptional cross-functional leadership skills with the ability to partner directly with Sales Development (SDRs), Sales Operations, and Demand Gen executives to drive operational alignment. Base Salary Range: $134,000.00 - $167,000.00 +bonus The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: - 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available - Market-leading leave policies, including gender-neutral parental leave and compassionate leave - Family forming support through Maven for you and your partner - Paid time off - take the time you need, when you need it - Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use - Mental health support through Modern Health, including therapy, coaching, and digital tools - Pre-tax commuter benefits (US Employees) - 401(k) plan with Fidelity with employer match (US Employees) - Regular team events to connect, recharge, and have fun - And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ## About Ironclad ## Company Overview - **One-liner**: Ironclad provides an AI-powered contract lifecycle management (CLM) platform that helps legal and business teams draft, negotiate, manage, and analyze contracts. - **Entity Type**: Private (funding stage: Series E) - **Headquarters**: San Francisco, California, United States - **Founded**: 2014 - **Founders**: Jason Boehmig (CEO) and Cai Wangwilt (engineer) ## Core Business - **Primary industry/industries**: Legal Technology, Contract Lifecycle Management (CLM), Enterprise Software - **Target customers**: B2B, primarily legal departments and business teams within mid-market to large enterprises - **Mission or purpose statement**: "Keep Contracts Moving, and Business Growing." ## Products & Services For each major offering: - **Ironclad AI Platform**: The core SaaS platform for creating, reviewing, negotiating, signing (with native eSignature), and managing contracts. Includes AI-powered features for automation, data extraction, and analytics. - **Jurist (AI Assistant)**: An agentic AI assistant designed for legal work that can draft, edit, summarize, translate, and explain contracts with transparent reasoning. - **AI Assist**: A GPT-4-powered tool for contract negotiation that flags risk, drafts clauses, and performs first-pass redlining. - **Smart Import**: An AI tool to upload, tag, and index existing contracts, making them searchable and surfacing key insights. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Series E raised in 2024, total funding of $334.1M). - **Key Metric**: Total funding of $334.1M across 10 rounds; over 2 billion contracts processed on the platform. - **Notable Investors/Partners**: Accel (led Series A), Sequoia Capital (led Series B), Y Combinator (led Series C), and others. Integrates with Salesforce, Coupa, Ramp, and many other tools. - **Growth Signals**: Named a Leader in the 2025 Gartner Magic Quadrant for CLM; named a Leader in The Forrester Wave™: CLM Platforms, Q1 2025; named a Digital World Class CLM Provider by The Hackett Group; employee headcount grew by 32% YoY (632 employees); operates in 8 countries (US, UK, Canada, Brazil, Australia, Mexico, and more); named Fast Company's Most Innovative Companies in 2026. ## Competitive Advantages - Specific moats or differentiators that make them hard to compete with: Strong industry analyst recognition (Gartner, Forrester, Hackett Group Leaders); purpose-built AI (Jurist) with agentic capabilities for legal work; native eSignature integrated into the CLM; strong ecosystem of integrations with major enterprise tools; processed 2 billion+ contracts, providing a massive data advantage for AI training. ## Strategic Focus - Current priorities and direction for growth: Deepening AI capabilities across the entire contract lifecycle (from drafting to analysis); expanding its agentic AI assistant, Jurist; growing its enterprise customer base globally (especially EMEA from London office); leveraging its scale (billions of contracts) to improve AI accuracy and value. ## Why Work Here - Culture highlights relevant to job seekers: Core values of Empathy, Intent, Drive, and Integrity. Recognized as an award-winning workplace by Fast Company ("Best Workplace for Innovators" in 2024, "Most Innovative Companies" in 2026), Fortune ("Best Place to Work Bay Area" 2023, 2024), and Business Insider ("Start-ups to Bet Your Career On" 2023). - Remote/hybrid/office policy: Hybrid company with offices in San Francisco (HQ in Financial District), New York (Flatiron), and London. They hire remotely for select roles but prioritize in-person collaboration around hubs. - Notable perks or engineering culture: 100% health insurance coverage for employees (medical, dental, vision), monthly stipends for wellness/mental health (Modern Health) and hybrid work/cell phone, family-forming support (Maven) and generous gender-neutral parental leave, flexible PTO, 401(k) plan with Fidelity. ## Sources 1. [Ironclad Website](https://ironcladapp.com/) 2. [Ironclad Careers Page](https://ironcladapp.com/careers) 3. [Ironclad About Us](https://ironcladapp.com/about-us) 4. [Ironclad LinkedIn](https://www.linkedin.com/company/ironclad-inc-) 5. 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