--- title: 'Senior Modern Workplace Engineer at 3Cloud' canonical: 'https://feeny.ai/job/senior-modern-workplace-engineer-3cloud-philippines-vprk46zpmam3' type: 'job' last_seen: '2026-09-05' --- # Senior Modern Workplace Engineer at 3Cloud - **Company:** 3Cloud - **Location:** Philippines - **Work type:** remote - **Posted:** 2026-07-18 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/3cloud/jobs/8639571002?gh_jid=8639571002 ## Job description Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you! At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other. The Senior Engineer is a hands-on modern workplace engineer responsible for building, configuring, and supporting Microsoft 365 and Microsoft Intune solutions with a strong emphasis on endpoint management, identity integration, and Zero Trust-aligned controls. This role executes scoped engineering work, troubleshoots complex issues and escalations, and contributes to operational readiness through documentation and runbooks. The position works under the direction of technical leads/architects (no direct technical leadership responsibilities) Key Responsibilities: - Engineering & Escalation Support: Own advanced troubleshooting for Microsoft 365 and Intune issues (enrollment, compliance, app deployment, Conditional Access impact, endpoint security policy conflicts). Perform root cause analysis, document findings, and implement corrective actions under change control. - Collaboration & Handoffs: Work closely with onshore leads/architects, security, identity, messaging/collaboration, and networking teams to execute assigned work packages. Provide clear status updates, validate dependencies, and ensure smooth handoffs to operations and support teams. - Project Delivery (Execution Focus): Deliver scoped engineering tasks aligned to project plans (policy implementation, testing, pilot support, remediation, and deployment activities). Track work items, raise risks early, and support cutovers and post-deployment stabilization to meet SLAs and project milestones. - Microsoft 365 / Intune Configuration: Configure and support Microsoft Intune and core M365 services based on defined standards, including Entra ID integration, Conditional Access configurations, device enrollment (Windows Autopilot, ADE/DEP, Android Enterprise), compliance policies, configuration profiles, app deployment (Win32/LOB/store), Windows Update for Business, and lifecycle operations. Validate policy design through testing and assist with operational transition. - Endpoint Security Controls: Implement and maintain endpoint security configurations including Intune security baselines, Microsoft Defender for Endpoint onboarding/configuration support, ASR rules, BitLocker/FileVault policies, local admin controls, and remediation of security findings. Assist with evidence gathering for audits and support incident response activities as needed. - Documentation & Continuous Improvement: Create and maintain runbooks, SOPs, troubleshooting guides, and knowledge articles. Identify recurring issues and propose automation/standardization opportunities (PowerShell, Microsoft Graph) to improve reliability and reduce manual effort. Required Qualifications: - Experience: 6+ years in IT, with 3+ years focused on Microsoft 365 and/or endpoint management. Demonstrated experience supporting production environments, handling escalations, and executing project work with minimal supervision. - Microsoft 365 / Endpoint Expertise: Strong hands-on administration experience with Microsoft 365 and Intune, including Entra ID, Conditional Access fundamentals, Intune device/app management, and M365 service operations (service health, incident management, and change control). Working knowledge of Exchange Online, Teams, SharePoint/OneDrive administration and common end-user issues. - Modern Endpoint Management: Experience managing Windows (primary), and familiarity with macOS, iOS/iPadOS, and Android at scale. Hands-on work with Autopilot, configuration profiles, compliance policies, app packaging/deployment (Win32, LOB, store apps), and patch/update strategies (Windows Update for Business). Experience with troubleshooting enrollment and policy/app conflicts. - Security & Compliance Knowledge: Practical experience implementing or supporting endpoint security controls (Defender for Endpoint, Intune endpoint security, BitLocker, ASR) and understanding of Zero Trust concepts (identity/device conditional access, least privilege). Ability to support audit requests and remediation activities in regulated environments. - Automation & Scripting: Working PowerShell skills and familiarity with Microsoft Graph for reporting, bulk changes, and operational automation. Ability to read/modify scripts, troubleshoot failures, and follow secure coding practices. - Soft Skills: Strong troubleshooting mindset, attention to detail, and clear written/verbal communication. Ability to document work thoroughly, collaborate across time zones, and manage multiple tickets/tasks while meeting SLAs. - Certifications: Microsoft certifications are preferred.  Examples: MD-102 (Endpoint Administrator), MS-102 (Microsoft 365 Administrator), SC-300 (Identity and Access Administrator). Preferred Qualifications: - Advanced Troubleshooting & Platform Experience: Experience supporting hybrid identity and device environments (on-prem AD, Entra ID, Microsoft 365), including device registration (Entra join/hybrid join), SSO issues, and authentication troubleshooting. Exposure to logging/monitoring tools (e.g., Azure Monitor/Log Analytics) is a plus. - Endpoint Ecosystem Familiarity: Familiarity with third-party endpoint/security tooling (e.g., Jamf, Workspace ONE, Ivanti, Okta, Duo, CrowdStrike) and how it integrates with Microsoft 365 and Intune environments. - ITSM / Operations: Experience working within ITIL-aligned processes, including incident/problem management, change management, and using tools such as ServiceNow or similar ticketing platforms. - Consulting / Microsoft Partner Experience: Prior consulting experience is a plus, particularly supporting delivery teams with implementation work, documentation, and support transition for M365/Intune engagements. Full-time employment 📌 Remote in Philippines Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At this time, we cannot sponsor applicants for work visas. ## About 3Cloud ## Company Overview - **One-liner**: 3Cloud is a 100% Azure-dedicated technology consulting firm that helps enterprises and mid-market organizations architect, build, and optimize their cloud environments on Microsoft Azure. - **Entity Type**: Private (acquired by Cognizant in November 2025; deal expected to close Q1 2026) - **Headquarters**: Downers Grove, Illinois (Chicago area), USA - **Founded**: 2016 - **Founders**: Mike Rocco and Jim Dietrich ## Core Business - **Primary industry**: Cloud Consulting & IT Services (Microsoft Azure ecosystem) - **Target customers**: Enterprise and mid-market organizations across banking & financial services, healthcare, technology, and consumer sectors - **Mission**: To be the leading Microsoft Azure partner; loved by employees, trusted by clients, and valued by Microsoft and business partners. The company believes a brighter future is created through human brilliance and transformative technology. ## Products & Services - **Cloud Strategy & Advisory**: Helping clients define their Azure roadmap, including digital modernization, cost optimization, and business transformation. - **Data & AI Solutions**: Modern data platforms, advanced analytics, AI enablement, and machine learning solutions built on Azure. Recognized as Microsoft’s 2024 Partner of the Year for Data & AI. - **Application Innovation**: Cloud-native app development, application modernization, and migration to Azure. - **Cloud Platform & Infrastructure**: Architecture, design, and implementation of Azure cloud environments, including hybrid and multi-cloud strategies. - **Managed Services**: Ongoing Azure environment management, monitoring, optimization, and support (Azure Expert Managed Services Provider). - **Quality Engineering**: Testing and quality assurance services for cloud applications. ## Market Standing - **Valuation/Market Cap**: Not disclosed (acquired by Cognizant in November 2025; financial terms not disclosed) - **Key Metric**: Total Funding — 3Cloud was a portfolio company of **Gryphon Investors** (private equity). Prior to acquisition, the company reported 20% organic compound annual growth since 2020, with 20%+ growth expected in 2025. - **Notable Investors/Partners**: Gryphon Investors (PE backer); Microsoft (strategic partner); Databricks (Elite partner) - **Growth Signals**: - Acquired by Cognizant (NASDAQ: CTSH) in November 2025 for an undisclosed sum; deal expected to close Q1 2026. - Named **2025 Microsoft U.S. Channel Partner of the Year**. - Named **2024 Microsoft Americas Partner of the Year for Data & AI**. - 1,000+ Azure experts and engineers; 1,500+ Microsoft certifications. - 20% organic compound annual growth since 2020. - Serves 1 in 10 Fortune 500 companies. ## Competitive Advantages - **100% Azure Dedicated**: Unlike generalist consultancies, 3Cloud is singularly focused on the Microsoft Azure ecosystem, giving them unmatched depth of expertise. - **Founder Pedigree**: Founded by former Microsoft executives who managed $1B+ revenue portfolios and have deep relationships within Microsoft’s sales and engineering leadership. - **Award-Winning Track Record**: Multiple Microsoft Partner of the Year awards (Data & AI, Health & Life Sciences, Migration to Azure, Modernizing Applications, 2025 U.S. Channel Partner of the Year). - **Scale & Certification**: 1,000+ Azure experts, 1,500+ Microsoft certifications, and 1,600+ Azure engagements. - **Elite Partner Status**: Also an Elite Databricks partner, adding depth in data and AI. ## Strategic Focus - **Enterprise AI Readiness**: Helping clients build, deploy, and scale AI solutions on Azure, with a strong emphasis on data platforms and AI-driven operations. - **Growth Through Acquisition**: The pending acquisition by Cognizant (expected Q1 2026) will combine 3Cloud’s Azure expertise with Cognizant’s global scale, creating one of the largest Microsoft partners with 21,000+ Azure-certified specialists. - **Continued Azure Specialization**: Remaining 100% focused on the Azure ecosystem, deepening capabilities in data, AI, and app innovation. - **Expansion of Managed Services**: Growing the managed services practice to support ongoing client operations and optimization. ## Why Work Here - **Culture**: 3Cloud emphasizes a "human led, tech driven" philosophy, with core values of Growth, Client Success, and Winning Together. The company is described as passionate, innovative, and committed to building a diverse and inclusive environment. - **Remote/Hybrid Policy**: 3Cloud embraces a **remote-first** approach, hiring based on skill set rather than geographical location. Employees have the flexibility to work from home, with physical offices in Downers Grove, IL (HQ) and Dallas, TX. Typical time on-site is "None." - **Notable Perks** (per Built In): - Comprehensive healthcare benefits (medical, dental, vision, FSA) - Generous parental leave and family medical leave - Performance bonuses - Employee discounts - Free snacks and drinks - Mobile phone discount - Travel concierge services - Job training, conferences, and customized development tracks - Promotion policies and career growth support - **Engineering Culture**: Focus on leading-edge Azure technology, with opportunities to work on complex, high-impact projects for Fortune 500 clients. The company emphasizes innovation, continuous learning, and a collaborative "winning together" mindset. - **Diversity & Inclusion**: 3Cloud is an equal opportunity employer committed to creating a diverse environment. ## Sources 1. [3Cloud Solutions - About Us](https://3cloudsolutions.com/about-us/) 2. [3Cloud Solutions - Careers](https://3cloudsolutions.com/join-us/) 3. [Built In - 3Cloud Careers, Perks + Culture](https://builtin.com/company/3cloud) 4. 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