--- title: 'Senior Multimedia Designer at Wave HQ' canonical: 'https://feeny.ai/job/senior-multimedia-designer-wave-hq-canada-330m7qft4682' type: 'job' last_seen: '2026-10-20' --- # Senior Multimedia Designer at Wave HQ - **Company:** Wave HQ - **Location:** Canada - **Compensation:** $80k–$95k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-20 - **Apply:** https://jobs.lever.co/waveapps/29124780-1df7-40a7-9a52-19d7a82ca5b4 ## Job description At Wave, we help small businesses to thrive so the heart of our communities beats stronger.  We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously. At Wave, we’re passionate about helping small business owners feel more confident running their businesses. Great design helps bring that promise to life. We’re looking for a Senior Multimedia Designer who combines strong creative instincts, exceptional design craft, and a performance mindset to shape how Wave shows up in the market. As our senior in-house design expert, you’ll develop and execute creative across integrated campaigns, website experiences, social media, video, motion graphics, and customer communications. You’ll partner with Growth Marketing, Product Marketing, and Content Marketing, to turn business objectives and customer insights into visual experiences that build trust, communicate value, and inspire action. We’re looking for someone who brings ideas to the table, takes pride in their craft, and understands that great design isn’t just about how something looks. It’s about how it connects with customers and what it inspires them to do. Here's How You Will Make an Impact: Creative Development & Brand Storytelling - Lead concept development and hands-on execution for integrated marketing campaigns, product launches, and brand initiatives, translating business objectives and customer insights into compelling visual storytelling - Champion and evolve Wave’s visual identity ensuring distinctive, consistent, and high-quality creative across customer touchpoints. - Serve as the in-house design expert, providing creative direction to marketing stakeholders, agencies, and freelancers (when needed). Digital Design & Performance Creative - Design conversion-focused creative for paid media, landing pages, websites, email, social media, and other digital channels. - Partner with Growth Marketing and web teams on creative concepts, variations, and A/B testing. - Use customer insights, performance data, and conversion best practices to improve creative effectiveness. - Create responsive, accessible, and user-friendly experiences across devices. - Build reusable components and templates that support efficient production and iteration. Multimedia, Motion & Video - Produce motion graphics, animations, short-form videos, and other multimedia content for advertising, product education, customer storytelling, and social media. - Turn static assets into engaging motion experiences that strengthen storytelling and audience engagement. - Collaborate with external production partners when specialized capabilities are required. - Explore emerging formats and technologies to keep Wave’s content fresh and relevant. AI, Innovation & Creative Efficiency - Use AI-powered tools to support ideation, production, editing, and content repurposing while maintaining quality and brand standards. - Develop scalable templates, design systems, and asset libraries that improve consistency and speed. - Identify opportunities to simplify workflows, automate repetitive tasks, and strengthen creative operations. - Share useful tools, learnings, and best practices with the broader Marketing team. Collaboration & Execution - Partner with Product Marketing, Growth Marketing, Content, and Marketing Operations to align creative with business priorities. - Contribute creative thinking early in campaign planning and recommend effective visual approaches. - Manage multiple projects and competing priorities while balancing speed, quality, and impact. - Own deliverables from concept through final production, including quality assurance and accessibility. You Thrive Here By Possessing the Following: - Creative Expertise: 8+ years in digital, multimedia, or marketing design, ideally in SaaS or a fast-paced digital environment. - Strong Portfolio: Demonstrated expertise in visual storytelling, integrated campaigns, digital experiences, motion graphics, and video. - Technical Expertise: Advanced proficiency in Figma and Adobe Creative Cloud, including Photoshop, Illustrator, After Effects, and Premiere Pro or equivalent tools. - Digital-First Mindset: Strong understanding of responsive design, accessibility, and creative best practices across web, paid media, email, and social. - Performance Orientation: Ability to translate business objectives and customer insights into compelling creative, using data and experimentation to improve results. - AI & Innovation: Hands-on experience with AI-assisted creative tools and a curiosity for emerging technologies that improve creative quality and efficiency. - Creative Ownership: Confidence developing concepts, presenting recommendations, managing priorities, and delivering high-quality work independently. - Collaboration & Adaptability: A proactive, resourceful team player who welcomes feedback, navigates ambiguity, and thrives in a fast-moving environment. - Creative and curious: You bring fresh thinking, challenge conventions, and look for better ways to connect with customers. - Independent and accountable: You take ownership, make thoughtful decisions, and move work forward with minimal direction. - Collaborative: You communicate clearly, value different perspectives, and use feedback to strengthen the work. - Resourceful and adaptable: You balance competing priorities, find practical solutions, and thrive in a fast-moving environment. - Detail-oriented: You care about quality, consistency, and the details that make design stand out. - Customer-focused: You design experiences that are clear, useful, and meaningful for the people we serve. At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here! Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs. We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation. This advertised posting is a current vacancy. ## About Wave HQ ## Company Overview - **One-liner**: Wave HQ provides simple, all-in-one financial software—accounting, invoicing, payments, and payroll—for small businesses and solopreneurs. - **Entity Type**: Private (backed by H&R Block; raised multiple funding rounds including a Series A) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2010 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Financial technology (FinTech) / Small business software - **Target customers**: B2B – small business owners, freelancers, and solopreneurs in the U.S. and Canada - **Mission/purpose statement**: “To help our customers and teams reach their goals with confidence and ease. Simply put, our purpose is to help you find your thrive.” ## Products & Services - **Wave Accounting**: Online bookkeeping software to track income/expenses, manage cash flow, and generate financial reports (SaaS). - **Wave Invoicing**: Create and send professional invoices and estimates, with customizable templates (SaaS). - **Wave Payments**: Secure online payment processing via credit card, bank transfer, or Apple Pay (integrated service). - **Wave Payroll**: Reliable payroll management for employees and contractors, handling tax compliance (SaaS). - **Wave Mobile App**: On‑the‑go companion for iOS and Android to manage invoices and payments (mobile app). - **Wave Pro Plan**: Premium tier unlocking additional features for advanced money management (subscription). ## Market Standing - **Valuation**: Not disclosed (parent company is H&R Block, Inc.) - **Key metric**: Annual revenue of **$78.2M** (LinkedIn estimate). Total funding of **~$22.3M** across multiple rounds (Series A, Venture, Seed). - **Notable investors/partners**: H&R Block (parent company); earlier investors from Series A, Venture, and Seed rounds (names not specified in search results). - **Growth signals**: - Serves **5.9 million small business owners** in the U.S. and Canada. - Processed **$21 billion in online payments and payroll** since 2012. - Sends **22.5 million invoices** and processes **1.5 billion accounting transactions** annually. - Active job postings increased **+28.6% YoY** (9 open roles as of latest data). - Key strategic hires in machine learning and growth marketing. ## Competitive Advantages - **Purpose‑built for non‑accountants**: Simple, user‑friendly interface designed for small business owners, not professional accountants. - **All‑in‑one platform**: Integrated accounting, invoicing, payments, and payroll in a single system, reducing tool switching. - **Strong security posture**: PCI‑DSS Level 1 Service Provider; 256‑bit SSL encryption for all connections. - **Free starter plan**: Low barrier to entry with a free tier, encouraging adoption and upsell to Pro Plan. - **Established brand trust**: 15+ years in market, backed by H&R Block, and trusted by millions of small businesses. ## Strategic Focus - **Artificial Intelligence & Machine Learning**: Hiring Machine Learning Engineers to enhance product intelligence (e.g., automation, insights). - **Growth Marketing**: Investing in product lifecycle marketing, organic growth, and web experience to drive customer acquisition and retention. - **Payroll & Payments expansion**: Continuing to deepen payroll and payment capabilities as high‑value add‑ons. - **Mobile experience**: Improving the mobile app to serve on‑the‑go small business owners. ## Why Work Here - **Flexible work model**: Remote‑first culture with “freedom to be flexible” – employees can define their ideal working style. Offices in Toronto, with distributed team across Canada, U.S., South Africa, and Bahamas. - **Competitive benefits**: 100% covered health benefits, Flex Fund for wellness and healthcare spending, and remote work support. - **Inclusive culture**: Employee‑led Thrive Networks to advance equity and community. Values include genuine, humble, inclusive, and compassionate. - **Growth opportunities**: Emphasis on continuous learning, sharing knowledge, and “challenge yourself, grow from the learnings”. - **Impactful mission**: Work directly helps underserved small business owners achieve financial confidence. ## Sources 1. [waveapps.com](https://www.waveapps.com/) – Product details, mission, and security info. 2. [waveapps.com/about-us/culture](https://www.waveapps.com/about-us/culture) – Culture page (flexibility, benefits, values). 3. [waveapps.com/about-us/about](https://www.waveapps.com/about-us/about) – Company stats, purpose, and backers. 4. [linkedin.com/company/wave-hq](https://linkedin.com/company/wave-hq) – Workforce data, revenue, funding, tech stack, and employee trends. 5. [jobs.lever.co/waveapps](https://jobs.lever.co/waveapps) – Current job openings and career info. ## Other roles at Wave HQ - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-wave-hq-canada-db9q1zsb88zw) — Canada - [Group Product Manager - Financial Services](https://feeny.ai/job/group-product-manager-financial-services-wave-hq-toronto-8gw7vadqbb3x) — Toronto, Canada - [Chargeback Dispute Specialist (1 Year Contract)](https://feeny.ai/job/chargeback-dispute-specialist-1-year-contract-wave-hq-canada-7qjmv8nmep53) — Canada - [Sr. Fraud Analyst](https://feeny.ai/job/sr-fraud-analyst-wave-hq-canada-k479bfe32jhp) — Canada - [Machine Learning Engineer](https://feeny.ai/job/machine-learning-engineer-wave-hq-canada-q0sgjznr4bqb) — Canada - [Group Product Manager - Core Services](https://feeny.ai/job/group-product-manager-core-services-wave-hq-toronto-7k9211wcp6px) — Toronto, Canada - [Senior Multimedia Designer](https://feeny.ai/job/senior-multimedia-designer-coins-ph-taguig-city-y494a59wde8g) — Taguig City, Philippines