---
title: 'Senior Network Engineer at Tarro'
canonical: 'https://feeny.ai/job/senior-network-engineer-tarro-manila-bx5z6eyz8g5z'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Network Engineer at Tarro

- **Company:** Tarro
- **Location:** Manila, Philippines
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/tarro/422d1503-ac44-4130-a49e-f5b9f68b3498

## Job description

About Us: Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners. We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price. Wonders has been profitable for nearly a decade and seen 5x revenue growth in the past four years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Wonders with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023. To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here![Helping Independent Restaurants Thrive.](https://wondersco.com/about-us/)

What we’re looking for: As a Network Engineer, you will work on all things related to the company network infrastructure, from on-prem and the cloud.  You will design, implement, and maintain a reliable, secure and efficient data communications network for our offices around the world.  You should be ready to contribute to improvements and design. The ideal candidate will be able to deploy, configure, maintain and monitor all active network and VoIP equipment in order to ensure smooth network operation. Mission To design, build, and maintain the company network to ensure it always stays up and running, can scale, and can handle the unexpected. Successful Outcomes

- The network has a high agreed upon SLA uptime
- The network has proper redundancy in placed in case of failure
- The network must continue to meet the demands of business as it grows
- The network team, as a whole, knows how to properly handle and resolve network related incidents

What you’ll accomplish:

- Design, administer, maintain and support the availability, performance and security of the network systems that include, SDWAN (Aruba Silverpeak), Cloud Networking (AWS),  Routers (Ubiquiti Edge Routers), wireless networking(Unifi), Firewalls, Switches (Cisco), Load Balancers, VPN, QoS, MPLS, SBCs, PBX platforms (Asterisk), Circuits and servers evidencing strong knowledge of security, switching, and routing technologies
- Monitor network performance (availability, reliability, utilization, throughput, goodput, and latency) and test for weaknesses
- Monitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systems
- Perform network maintenance and system upgrades including service packs, patches, and hotfixes
- Provide Level-2/3 support and troubleshooting to resolve issues reported by end user
- Perform analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert future failures
- Perform, and troubleshoot, on all voice services for all LAN and WAN hardware modules
- Liaise with vendors and other IT personnel for problem resolution
- Fully support, configure, maintain and upgrade in house networks and servers
- Define network policies and procedures
- Gather, compile, and maintain enterprise level VoIP network diagrams
- Research and make recommendations on server system administration

About you:

- 4+ years of proven hands-on experience in a network administrator role
- Hands on experience in networking, SDWAN, routing, switching, VoIP, wireless
- Hands on experience configuring Ubiquiti routers using CLI
- Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, route redistribution, Spanning Tree)
- Knowledge on Cisco, ASA, Dynamic Routing, OSPF, Proxy Servers, Web Filtering and Networking (LAN/WAN, VLAN, DNS, MPLS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on working knowledge of carrier-grade VoIP infrastructure, specifically: hosted PBXs platforms (Asterisk), endpoint devices (Polycom, Cisco SPA)
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
- Ability to setup and configure server hardware and deployments in on-prem data centers
- Ability to configure network infrastructure with IaC such as Terraform
- Maintain version control of configurations using Github
- Experience in network setup in cloud environments such as AWS (Direct Connect, Transit Gateway, VPC Peering)
- Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challenges
- Great at organizing, prioritizing and multitasking
- Self-learner, independent, and have outstanding problem-solving skills
- Excellent verbal and written communication skills
- BS in Electronics and Communications Engineering or related field
- Must be able to work night shift and be flexible to work off hours and weekends if required

Network stack: Ubiquiti routers, Cisco switch, Cloud Networking (AWS, Azure or GCP), IaC (e.g. Terraform), OSPF, BGP, MPLS, IPLC, Metro Ethernet, IPSec, SDWAN, point to point VPN, OpenVPN, Wireguard, Bind9, Asterisk, DNS,

Wonders is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability. If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

## About Tarro

## Company Overview
- **One-liner**: Tarro builds technology that combines AI and human support to help independent restaurants increase revenue, reduce costs, and simplify operations through phone ordering, delivery management, and customer engagement tools.
- **Entity Type**: Private (Series B, last raised at a $450M valuation in 2022)
- **Headquarters**: San Francisco, California, USA (with additional offices in Menlo Park, New York, and Kuala Lumpur, Malaysia)
- **Founded**: 2015
- **Founders**: Steve Y. Lin (CEO) and Dennis Y. Lin (President)

## Core Business
- **Primary industry**: Restaurant Technology / Food Service SaaS
- **Target customers**: Independent and small-to-medium restaurant owners (B2B, SMB-focused)
- **Mission statement**: “To build technology that makes restaurant life less of a grind, and to bridge the gap between the joy of food for consumers and the bottom line for restaurant operators.”

## Products & Services
- **Tarro Phone Ordering Platform**: An AI-powered voice platform that handles incoming phone orders with three-second wait times, 99.5% order accuracy, and 5-10% lower labor expenses. Replaces or supplements part-time phone staff.
- **Tarro Delivery Management**: A solution that allows restaurants to manage their own delivery operations in-house, saving customers $10 on average per order compared to third-party delivery apps, with no commission fees.
- **Customer Engagement & Marketing Tools**: Features like automated text messaging to drive repeat orders and dinnertime demand, helping restaurants grow sales without additional staffing.

## Market Standing
- **Valuation**: $450M (as of 2022, when the company raised its first institutional funding round)
- **Key Metric**: Annual Recurring Revenue (ARR) of $46 million, having grown nearly 4x over the past two years; serves over 3,000 restaurants
- **Notable Investors/Partners**: General Catalyst (Steve Lin previously worked there); the company has walked away from a $200M buyout offer in the past
- **Growth Signals**: Quadrupled customer base of mom-and-pop restaurants; 1,300 total employees; recognized as one of Built In’s 2024 Best Places to Work; growing headcount across engineering, product, sales, and operations

## Competitive Advantages
- **Hybrid AI + Human Model**: Combines automated voice AI with a human “safety net” for complex orders, achieving 99.5% accuracy — higher than pure AI competitors
- **Deep Founder-Market Fit**: Founders grew up working in their family’s take-out restaurant for 10+ years, giving them firsthand understanding of operator pain points
- **Proven ROI for Customers**: Clients report 5-20% revenue increases, thousands in labor cost savings, and over 80% reduction in missed deliveries and complaints
- **Bootstrapped to Scale**: Built the company without outside capital for years, fostering a culture of resourcefulness and discipline before raising institutional funding

## Strategic Focus
- **Scaling the Platform**: Continuing to grow the customer base beyond 3,000 restaurants, with a focus on independent operators
- **Product Expansion**: Enhancing AI capabilities to handle more complex order scenarios and expanding delivery management features
- **Global Reach**: Leveraging international offices (Kuala Lumpur) for 24/7 operations and support
- **Talent Acquisition**: Actively hiring across engineering, product, sales, marketing, and voice platform operations to support growth

## Why Work Here
- **Culture**: Values include “think creatively,” “do more with less,” “high standards,” and “client-focused.” The team is described as ambitious technologists and restaurant insiders united by mission.
- **Remote/Hybrid Policy**: Flexible remote work environment built on trust and empowerment; employees work remotely, with four physical offices available.
- **Benefits**: Competitive compensation, health/vision/dental insurance, generous PTO, 401(K), parental leave, learning allowances, and family/childcare benefits.
- **Engineering Culture**: Leaders include alumni from Meta, Tesla, and MIT/Harvard; technology stack is modern and scalable; engineers are encouraged to have large, quick impact.
- **Recognition**: Named a Built In 2024 Best Place to Work, reflecting workplace excellence and employee satisfaction.

## Sources
1. [Tarro Official Site](https://www.tarro.com/)
2. [Tarro About Us](https://www.tarro.com/who-we-are)
3. [Tarro Careers Page](https://www.tarro.com/about-us/careers)
4. [Tarro Leadership Team](https://www.tarro.com/about-us/company)
5. [Built In Company Profile](https://builtin.com/company/tarro-0)

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