--- title: 'Senior Network Engineer at Titan' canonical: 'https://feeny.ai/job/senior-network-engineer-titan-philippines-frqvbm3e0far' type: 'job' last_seen: '2026-09-13' --- # Senior Network Engineer at Titan - **Company:** Titan - **Location:** Philippines - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/titan-msp/dcf54db5-3066-45da-a68c-e11a55b2033f ## Job description Available shifts: Sat–Wed, 3 PM – 12 AM PHT Sat–Wed, 11 PM – 8 AM PHT Senior Network Engineer The Senior Network Engineer will interact directly with our high-profile, elite client base ensuring they receive our first-rate service. This position will be responsible for all network and security designs, implementations, and day-to-day support for various client network infrastructures. The Senior Network Engineer will also be an integral part in handling various networking functions including Datacenter, security and firewalling while leveraging their Cisco and Palo Alto expertise. This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. The Network Engineer must display a high-level of professionalism and sound judgment at all times by promoting superior service to RFA clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP). ## RESPONSIBILITIES - Prepare complex network designs for new and existing client site establishments, site relocations, network upgrades, network expansions, and disaster recovery setups with a focus on Cisco for core network requirements - Assist in the design, build and configuration of the Global Network environments, show a strong knowledge of Datacentre technologies and be able to document these and train peers in their application - Implement and maintain logical design models (L2/L3, spanning tree, VTP, VLANs, physical cabling), remote VPN software, network control protocols (QOS, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA) - Provide Tier 3 support for all network and data communication issues including private and internet circuits, routing protocols, VPN connectivity, WAN optimization, hardware, and 3rd party vendor connectivity - Research networking issues and products as required and leverage critical thinking skills to evaluate all possible solutions while using appropriate judgment in applying effective resolutions - Properly address and prioritize tasks based on urgent and highly-sensitive RFA client needs and manage appropriate/realistic expectations to ensure overall client satisfaction - Responsible for configuring IPSec VPN tunnels, IP communication, and routing (OSPF, EIGRP, BGP) - Leverage a strong knowledge of equipment, production processes, quality control, and other techniques for maximizing efficiency - Position is a split of BAU and Project work, time sheets are required to be completed for Client billing purposes. - Candidate will be on call for a week every staff rotation (approx. every 10 weeks) and will handle escalations from other business units. ## QUALIFICATIONS - Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent level of hands-on experience. - 7-10 years of related IT experience in a Cisco environment. - Must have 5+ years of network engineering experience. - Should have CCNP or equivalent. - Has been involved in Network Design Architect work. - Advanced Routing and Switching Experience. - Must be able to travel to our Client offices and Data Centers if needed. - Palo Alto experience required, Fortigate, ASA an advantage. - Financial services industry and MSP experience is preferred. - Strong understanding of routing, WAN/LAN, and transport technologies (Ethernet, SDWAN, VPN, DMVPN, MPLS). - Excellent desktop and server troubleshooting skills. - Advanced knowledge of Microsoft Office Suite and Visio. - Hands-on experience with Solarwinds Orion and Kiwi, Syslog is a plus. ## About Titan ## Company Overview - **One-liner**: Titan is an AI holding company that acquires IT service firms and supercharges them with a vertically integrated augmented AI platform to redefine IT service delivery. - **Entity Type**: Private (Series A) - **Headquarters**: New York, New York, United States - **Founded**: 2024 - **Founders**: Saurin Patel (CEO) and David Heffernan (CTO) – [CRN](https://www.crn.com/news/channel-news/2025/titan-scores-74m-funding-to-build-ai-platform-and-acquire-msps-to-use-it) ## Core Business - **Primary industry**: IT services – Managed Service Providers (MSPs) augmented by AI - **Target customers**: B2B – primarily mid-to-large enterprises in financial services, private equity, hedge funds, wealth management (via acquired MSP RFA) - **Mission or purpose statement**: To transform IT service quality by combining AI augmentation with human expertise, enabling MSPs to scale with the efficiency of a tech company rather than a traditional services business – [CRN](https://www.crn.com/news/channel-news/2025/titan-scores-74m-funding-to-build-ai-platform-and-acquire-msps-to-use-it) ## Products & Services - **Augmented AI Platform**: An AI-native platform that automates service desk tasks (ticket triage, license assignments, permissions, escalation), provides predictive failure analysis, and empowers technicians with AI agents to handle complex issues faster. Built to work across multiple MSP stacks and integrate with various systems. - **Acquisition & Growth Platform**: Strategic capital and operational support for acquired MSPs—including AI deployment, new prospect sourcing, funnel optimization, pricing tuning, and retention improvement. - **AI-Native Service Desk**: A managed service offering delivered through Titan’s own service desk engineers, powered by the platform, serving clients of acquired MSPs. ## Market Standing - **Valuation / Market Cap**: Not publicly available (private company) - **Key Metric**: Total Funding – $74M (Series A, September 2025) - **Notable Investors / Partners**: Lead investor **General Catalyst**; Strategic advisors **Jason Magee** (former CEO of ConnectWise, now CEO of Cynet) and **Bob Guilbert** (former COO of Eze Castle Integration) – [CRN](https://www.crn.com/news/channel-news/2025/titan-scores-74m-funding-to-build-ai-platform-and-acquire-msps-to-use-it) - **Growth Signals**: Headcount grew **+312.5% YoY** (to 17 employees, per LinkedIn); launched public with $74M funding and first acquisition of **RFA** (a 35-year-old MSP serving 400+ financial services clients, processing ~100,000 IT tickets per year) – [CRN](https://www.crn.com/news/channel-news/2025/titan-scores-74m-funding-to-build-ai-platform-and-acquire-msps-to-use-it), [LinkedIn](https://www.linkedin.com/company/titanmsp) ## Competitive Advantages - **Vertically integrated “full-stack” AI + services**: Unlike traditional platform MSPs that are PE roll-ups, Titan builds the AI platform first, then acquires MSPs to deploy it, owning the entire customer experience. - **Top-tier AI engineering DNA**: Co-founders include ex-Scale AI and ex-Two Sigma talent, building custom AI agents optimized for IT operations. - **Flexible AI architecture**: The large-language-model-based agent platform adapts to existing MSP toolchains without requiring full stack standardization. - **MSP industry expertise via advisors**: Veteran leaders from ConnectWise and Eze Castle Integration provide deep channel knowledge. ## Strategic Focus - Continue acquiring complementary MSPs (especially those with vertical specialization or scale) to grow a single, AI-powered services organization. - Expand the AI platform’s capabilities beyond service desk into proactive monitoring, security operations, and automated remediation. - Maintain a “high-touch” engineering culture that combines research-grade AI with real-world IT operations. ## Why Work Here - **Culture & engineering philosophy**: “Build on the frontier of AI augmented services” – Titan operates like a startup in engineering caliber, focusing on solving hard problems in IT automation (LLM agents, predictive analytics). Small team with direct impact. - **Work environment**: In-office workspace headquartered at 44 W 18th St, New York, NY. Emphasis on collaborative, on-site work. - **Talent pool**: Employees come from top tech firms (Scale AI, Two Sigma, Hightouch, Beyond Identity) and consulting backgrounds (Deloitte). - **Growth opportunity**: Rapidly scaling (+312% YoY headcount); roles include Forward Deployed Engineer, Software Engineer, Agent Product Manager, and Head of Marketing/Growth. - **Notable perks**: Not detailed publicly, but the company offers equity in a well-funded ($74M) AI startup from a top-tier VC. ## Sources 1. [CRN – Titan Scores $74M Funding](https://www.crn.com/news/channel-news/2025/titan-scores-74m-funding-to-build-ai-platform-and-acquire-msps-to-use-it) 2. [LinkedIn – Titan Company Profile](https://www.linkedin.com/company/titanmsp) 3. [Titan Official Website](https://titanmsp.ai/) 4. [Titan Careers Page (Built In)](https://builtin.com/company/titan-titanmspai) 5. [Titan Careers (Ashby)](https://jobs.ashbyhq.com/titan-msp) ## Other roles at Titan - [Solutions Architect](https://feeny.ai/job/solutions-architect-titan-new-york-f744az1p3gjw) — New York, NY / San Francisco, CA - [Agent Product Manger](https://feeny.ai/job/agent-product-manger-titan-new-york-vzmy8qmte3ek) — New York, NY / San Francisco, CA - [Foward Deployed Engineer - Enterprise](https://feeny.ai/job/foward-deployed-engineer-enterprise-titan-san-francisco-hry5nakkse4m) — San Francisco, CA - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-titan-new-york-mtn2hk7dx9vb) — New York, NY / San Francisco, CA - [Staff Product Engineer](https://feeny.ai/job/staff-product-engineer-titan-new-york-qkw1hwqz5e6r) — New York, NY / San Francisco, CA - [Senior Product Engineer](https://feeny.ai/job/senior-product-engineer-titan-new-york-ejvdfwgv4qe8) — New York, NY / San Francisco, CA - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-titan-new-york-ea5v1v3bdvcy) — New York, NY / San Francisco, CA - [Head of Growth](https://feeny.ai/job/head-of-growth-titan-new-york-0rbkqcrrfapc) — New York, NY / San Francisco, CA - [Sourcing Analyst](https://feeny.ai/job/sourcing-analyst-titan-new-york-cwxc2gqrnfe1) — New York, NY / San Francisco, CA - [Vice President - M&A](https://feeny.ai/job/vice-president-m-a-titan-new-york-y6nq1zfc1zws) — New York, NY / San Francisco, CA