--- title: 'Senior Network Operations Analyst at Megaport' canonical: 'https://feeny.ai/job/senior-network-operations-analyst-megaport-sao-paulo-dn3jj3102csh' type: 'job' last_seen: '2026-09-09' --- # Senior Network Operations Analyst at Megaport - **Company:** Megaport - **Location:** São Paulo, Brazil - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/megaport/a441ff5b-8dd8-4c3b-a4cf-da06318cdd8d ## Job description ## About Latitude.sh At Latitude.sh, we don't just build digital infrastructure; we reimagine what that infrastructure can do. In our AI & Machine Learning pod, that means powering the bare-metal compute, training runs, and inference workloads behind some of the most demanding AI builds on the planet. We're a caffeine-fuelled, meme-slinging squad on a mission to make AI infrastructure simple, agile, and endlessly scalable. Launched in 2019, Latitude.sh provides automated, global Bare Metal infrastructure with cloud-like flexibility. Recently acquired by Megaport, we are now integrating high-performance compute with world-class connectivity to power the next generation of AI and enterprise workloads at scale. Why Latitude.sh + Megaport? At Latitude.sh, you’ll be part of a lean, agile team where your work truly matters. From day one, you’ll have ownership, autonomy, and the opportunity to make a real impact through innovation and creative problem-solving. Together with Megaport, we embrace a collaborative, low-hierarchy culture where curiosity drives growth, diversity is valued, and customers are at the center of everything we do. We’re proud to be an inclusive company and welcome talent from all backgrounds. If our values resonate with you, we’d love to meet you. ## The Role The Network Team at Latitude.sh is a critical pillar in ensuring stable, secure, and high-performance connectivity for our customers. We operate a robust, complex, and constantly evolving global network infrastructure that supports bare-metal and cloud-adjacent workloads. Our environment includes carrier-grade routing, switching, security, and monitoring systems, working closely with multiple transit providers and data centers worldwide. The team is hands-on, deeply technical, and driven by ownership, reliability, and continuous improvement. We are looking for a Senior Network Operations Analyst to join our Network Team, capable of handling operational excellence, incident response, and proactive improvements in a production-critical environment. What You’ll Be Doing (a.k.a. Your Quest Log) - Operate, maintain, and continuously improve the logical data and security network, including edge routers, core switches, and firewalls; - Actively troubleshoot and resolve medium and high-complexity network incidents, including interaction with transit providers, IXs, and data center partners when required; - Provide L1/L2 (and partial L3) network support to customers and internal teams, ensuring timely responses, clear communication, and SLA adherence; - Perform root cause analysis (RCA) and implement preventive actions to avoid recurrence of incidents; - Plan and support network expansions, topology changes, and capacity improvements; - Maintain accurate and up-to-date network documentation, procedures, and incident records; - Manage and improve network monitoring systems, including creation and tuning of alerts, graphs, and thresholds; - Act with a strong sense of ownership and urgency, especially during off-hours and critical incidents. ## What We Are Looking For - Advanced English communication skills (B2 level or higher), both written and spoken; - Bachelor’s degree in Technology, Engineering, or a related field (or equivalent professional experience); - Solid understanding of networking fundamentals and protocols, including: - - Layer 2 & 3 concepts: MAC, VLAN, Trunking, Spanning Tree - IP networking: ARP, Subnetting, ACLs, DHCP - Routing: BGP, OSPF - Transport & management: TCP, UDP, SNMP, NTP, SSH - Troubleshooting tools: Ping, Traceroute - Proven ability to troubleshoot production environments with a hands-on and analytical approach; - Strong prioritization skills and ability to operate calmly under pressure; - Clear communication skills, with the ability to explain technical topics to different audiences; - Proactive mindset and willingness to continuously learn and improve; - Cisco CCNA certification (required); higher-level certifications are a plus Bonus Points If - Experience with Juniper, Fortinet, Huawei, or multi-vendor environments; - Previous experience in ISP, data center, or large-scale infrastructure environments; - Familiarity with network monitoring tools (Zabbix, Prometheus, Grafana, LibreNMS, etc.); - Experience interacting directly with carriers and transit providers. ## What We Offer - Competitive Compensation - Variable & Annual Bonus based on company and team performance - Meal voucher (Caju) - Wellhub - Transportation or fuel voucher (without discounts) - Health Plan (Sulamérica) - Dental Plan (Amil) - Subsidies for education, certification and English courses - Shifts (7:00 AM - 16:00 PM, 13:00 PM - 22:00 PM) ## #LI-DNI ## About Megaport ## Company Overview - **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers. - **Entity Type**: Public (ASX: MP1) - **Headquarters**: Brisbane, Australia (with a major office in London, UK) - **Founded**: 2013 - **Founders**: Bevan Slattery ## Core Business - **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection - **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B) - **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.” ## Products & Services - **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform. - **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels. - **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds. - **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform. - **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems. - **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms. - **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network. - **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources. - **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone. ## Market Standing - **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources) - **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview) - **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active - **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services. ## Competitive Advantages - **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries. - **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice. - **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months). - **ISO/EC 2701-certified network** ensuring enterprise-rade security. ## Strategic Focus - **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity. - **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions. - **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets. ## Why Work Here - **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams). - **Open-plan offices** that welcome pets and children – a family-inclusive environment. - **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team. - **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines. - **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings). ## Sources 1. [Megaport.com](https://www.megaport.com/) 2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/) 3[. Megaport About Us](https://www.megaport.com/about-megaport/) 4. [Megaport Careers](https://www.megaport.com/careers/) 5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport) ## Other roles at Megaport - [Network Operations Analyst](https://feeny.ai/job/network-operations-analyst-megaport-sofia-fzsv70p8j79m) — Sofia, Bulgaria - [Network Operations Analyst](https://feeny.ai/job/network-operations-analyst-megaport-brisbane-r4331qdpdxr7) — Brisbane, Australia - [Senior Operations Analyst](https://feeny.ai/job/senior-operations-analyst-megaport-sofia-8y51bsw636w4) — Sofia, Bulgaria - [Senior Operations Analyst](https://feeny.ai/job/senior-operations-analyst-megaport-brisbane-drmjzwjmp0n2) — Brisbane, Australia - [Compute Sales Specialist](https://feeny.ai/job/compute-sales-specialist-megaport-california-rtwraq2vtd4h) — California - [Network Operations Tech Lead](https://feeny.ai/job/network-operations-tech-lead-megaport-brisbane-4z7j9sn9vfbm) — Brisbane, Australia - [Data Analyst](https://feeny.ai/job/data-analyst-megaport-brisbane-c8zz17j04vj0) — Brisbane, Australia - [Support Engineer (L1)](https://feeny.ai/job/support-engineer-l1-megaport-gurugram-czh4chvqbr6d) — Gurugram, India - [Security Operations Analyst](https://feeny.ai/job/security-operations-analyst-megaport-sao-paulo-7smprkkg1vbx) — São Paulo, Brazil - [Senior Campaign Specialist](https://feeny.ai/job/senior-campaign-specialist-megaport-sao-paulo-7zb0s9bf4n7r) — São Paulo, Brazil