---
title: 'Senior Observability Engineer at Ensono'
canonical: 'https://feeny.ai/job/senior-observability-engineer-ensono-bengaluru-59xjx0kktft8'
type: 'job'
last_seen: '2026-11-08'
---

# Senior Observability Engineer at Ensono

- **Company:** Ensono
- **Location:** Bengaluru, India
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://ensono.com/company/careers/jobs-board/?gh_jid=4749432005

## Job description

## ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at [www.ensono.com.](https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ensono.com%2F&data=05%7C02%7CJennifer.Joseph%40Ensono.com%7Ce601069ca71a4b1335e808dc1c0f8fe5%7Cd483ed84f7bf4078a58ffb250feccf8f%7C0%7C0%7C638416100371036807%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=np2ZJ3pL08ChK%2FWgUB%2FCs1FmCakVjSY5HN%2BqSstWs%2B4%3D&reserved=0) planning capabilities.

As a Senior Observability Engineer, you will be responsible for designing, implementing, migrating, and optimizing end‑to‑end monitoring and observability solutions to ensure the reliability, performance, and resilience of distributed systems and application services for our clients. You will play a critical role in advancing observability maturity across complex legacy, distributed and hybrid environments by enabling proactive detection, rapid diagnosis, efficient resolution of incidents and using AI capabilities.

This role requires deep expertise in real‑time monitoring, intelligent alerting, anomaly detection, and automated remediation, with a strong focus on reducing operational risk, minimizing alert fatigue, and improving overall service reliability.

What You Will Do:

- Assess the current state of monitoring and observability across applications and systems, including identifying alert fatigue, monitoring gaps, and coverage deficiencies.
- Define and execute strategies to incrementally improve the monitoring and observability maturity of platforms, applications, and infrastructure.
- Design and implement end‑to‑end observability solutions that provide comprehensive visibility into business transactions, service dependencies, and underlying technical components.
- Establish and promote monitoring best practices focused on noise reduction, controlled metric cardinality, and the prevention of duplicate or redundant telemetry.
- Define and implement automated alerting strategies aligned with Service Level Objectives (SLOs) and Service Level Agreements (SLAs) to ensure actionable and meaningful alerts.
- Develop and enforce monitoring audit standards to support governance, compliance, and regulatory requirements.
- Act as an escalation point for complex or critical monitoring‑related incidents and provide strategic guidance and recommendations to engineering and operations teams.
- Automate monitoring configurations, policy management, and telemetry collection using CI/CD pipelines and Infrastructure as Code (IaC) practices with tools such as Helm, Ansible, and Terraform.
- Build reusable automation frameworks and standardized reporting solutions to support consistent monitoring rollouts, configuration management, and operational insights.
- Leverage AI and machine learning techniques to enhance observability outcomes, including intelligent anomaly detection, alert noise reduction, predictive incident identification, automated root‑cause analysis, and data‑driven insights to improve service reliability and operational efficiency.

Required Qualifications: (Must have)

- 7+ years of solid experience with APM, monitoring, and observability tools including Dynatrace, Splunk, Datadog APM, Prometheus, Grafana, and Event management tools like (one of) IBM Tivoli Netcool/OMNIbus and IBM Event Streams, Splunk ITSI, etc.
- 7+ years of experience with ITSM, ticketing tools and their integration with monitoring tools.
- Proficiency in Application Workloads (Binary, Java, Python, .NET, Batch Jobs).
- Experience in Python, Bash, PowerShell or JavaScript for automation of tasks.
- Exposure to CI/CD pipelines and IaC (Infrastructure as Code).
- Strong in analytical and problem-solving skills for diagnosing complex issues
- Effective in communication, individual leadership, and cross-functional team collaboration.
- Ability to think outside the box, sensitivity towards business impacts, and self-awareness to refine processes.
- Bachelor’s degree in computer science or engineering field.

Preferred Qualifications: (Good to have)

- Proficiency in broader aspects of monitoring and observability (APM, System Monitoring, Logs, Tracing, Visualization, Reporting and Integration)
- Experience in automation/programming/coding to an extent that can instrument monitoring solutions for a given platform/tooling/practice.
- Certified professional in Dynatrace, Splunk, ITIL or AI.

Shift Timing-1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

## About Ensono

## Company Overview
- **One-liner**: Ensono is a managed IT services provider specializing in mainframe modernization, hybrid cloud migration and management, and AI enablement for Fortune 500 enterprises.
- **Entity Type**: Private
- **Headquarters**: Downers Grove, Illinois, USA
- **Founded**: 2015 (spun off from a larger entity; celebrated 10 years in 2025)
- **Founders**: Not publicly available (formed as a spin-off/private equity-backed entity)

## Core Business
- **Primary industry/industries**: IT Services & Consulting, Managed Cloud Services, Mainframe Modernization
- **Target customers**: B2B Enterprise; specifically Fortune 500 companies in highly regulated sectors including Financial Services, Insurance, Healthcare, Public Sector, Retail, and Manufacturing
- **Mission or purpose statement**: "To be a relentless ally, disrupting the status quo, enabling our clients to do great things" [ensono.com](https://www.ensono.com/company/about-us/)

## Products & Services
- **Mainframe Modernization**: Services to modernize legacy mainframe environments, including migration to cloud (Azure, AWS) and modernization of workloads.
- **Cloud Migration + Managed Cloud**: Consulting and managed services for migrating to and operating within hybrid cloud environments (AWS, Microsoft Azure).
- **Data + AI**: Predictive analytics and AI/ML services to turn data into business outcomes.
- **Managed IT Services**: Ongoing infrastructure management, security, and operations for enterprise IT environments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric (Total Funding/Revenue)**: Revenue is not publicly disclosed. The company is backed by private equity (Kohlberg & Company is a known investor).
- **Notable Investors/Partners**: Kohlberg & Company (private equity); AWS (Premier Managed Service, Consulting, and Mainframe Modernization Partner); Microsoft Azure (2020 Azure Partner of the Year); IBM (multiple Challenge Coin awards); Kong (award-winning partnership with Pay.UK) [ensono.com](https://www.ensono.com/)
- **Growth Signals**: Named a "Top 15 managed services growth company"; celebrated 10 years of progress in January 2026; appointed Alisdair Wright as Managing Director of Europe in January 2026; won a Kong Innovation Award for a fraud prevention platform with Pay.UK in December 2025 [ensono.com](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-celebrates-10-years-of-progress-transforming-the-future-of-modern-services/)

## Competitive Advantages
- **Mainframe expertise**: Recognized as an ISG leader in Mainframe-as-a-Service, Mainframe Modernization, and Mainframe Operations — a rare and deep specialization.
- **Hyperscaler partnerships**: Premier partner status with both AWS and Microsoft Azure, offering multi-cloud flexibility.
- **"Relentless ally" model**: Positions itself as a transparent, flexible partner rather than a vendor, with a focus on long-term client relationships.
- **Highly regulated industry focus**: Deep expertise in compliance-heavy sectors (finance, insurance, healthcare, government) which creates high switching costs.
- **Associate Equity Program**: All associates are offered equity through the Associate Equity Appreciation Program (AEAP), aligning employee and company success [ensono.com](https://www.ensono.com/company/careers/).

## Strategic Focus
- **Hybrid cloud & mainframe modernization**: Helping clients bridge legacy systems with modern cloud architectures.
- **AI enablement**: Turning data into actionable insights via AI/ML, a key growth vector.
- **European expansion**: Recent appointment of a Managing Director for Europe signals geographic growth.
- **Talent development**: Investing in the "Ensono Academies" to develop next-gen tech leaders and the "Fellows Program" to retain expert technologists in non-managerial executive roles.

## Why Work Here
- **Culture**: High employee engagement (92% overall engagement in a Gallup survey with 91% participation rate). Core values: Honesty, Reliability, Curiosity, Collaboration, Passion [ensono.com](https://www.ensono.com/company/culture/).
- **Work model**: "Global-first organization" with physical offices in Europe, India, and the United States, plus remote workforce concentrations. Remote, hybrid, and office-based roles available globally.
- **Perks**: Health and benefits from day one; paid volunteer days; Associate Equity Appreciation Program (AEAP); Ensono University for continuous learning; recognition and award programs.
- **Engineering culture**: Focus on innovation without requiring management responsibilities through the "Fellows Program" (Technical Fellow Career Path). IBM Champions are recognized and celebrated within the company.
- **DEI & Community**: Associate Community Groups (Culture Clubs), Ensono Women Connected initiative, global charity programs, and sustainability commitments.
- **Growth**: Strong emphasis on internal mobility and career development via "Ensono Academies" and ongoing learning.

## Sources
1. [ensono.com](https://www.ensono.com/)
2. [ensono.com - About Us](https://www.ensono.com/company/about-us/)
3. [ensono.com - Careers & Culture](https://www.ensono.com/company/careers/)
4. [ensono.com - Company Culture](https://www.ensono.com/company/culture/)
5. [ensono.com - Jobs Board](https://www.ensono.com/company/careers/jobs-board/)
6. [ensono.com - Newsroom (10 Year Anniversary)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-celebrates-10-years-of-progress-transforming-the-future-of-modern-services/)
7. [ensono.com - Newsroom (Kong Innovation Award)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-wins-kong-innovation-award-for-fraud-prevention-platform-with-pay-uk/)
8. [ensono.com - Newsroom (Europe MD Appointment)](https://www.ensono.com/insights-and-news/newsroom-and-press/ensono-appoints-alisdair-wright-as-managing-director-of-europe/)

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