---
title: 'Senior Observability Engineer at Verisign'
canonical: 'https://feeny.ai/job/senior-observability-engineer-verisign-reston-1d1b8rdazeph'
type: 'job'
last_seen: '2026-10-29'
---

# Senior Observability Engineer at Verisign

- **Company:** Verisign
- **Location:** Reston, VA
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/verisign/jobs/8044951003

## Job description

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services.

We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet.  We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.

Verisign is seeking a Senior Observability Engineer to design and advance observability capability that transforms operational data into actionable insight. This role will create unified, “single pane of glass” experiences that enables executive decision makers, technology leaders, and application teams to understand system health, service performance, customer impact, and operational risks.

The ideal candidate combines deep observability engineering expertise with strong data-analysis and communication skills. They will establish application Service Level Indicators (SLIs), Service Level Objectives (SLOs), dashboards, and analytical models that connect technical performance to business outcomes.

This position is part of a highly skilled engineering and infrastructure team responsible for the design, administration, security, and operation of Verisign’s Architecture & Infrastructure Services (AIS) Team.  The position exists to strengthen our operational insights and enable key decision making through analytics. The role requires deep observability expertise combined with strong technical leadership. This individual will focus on improving observability, inherently improving system availability, reliability, and/or scalability of our shared services infrastructure.

The ideal candidate is outcome driven, leads across the stack, navigates the gap between engineering and executive layer, and can context switch seamlessly between executive presentation and all aspects of constructing concise dashboards.

Responsibilities:

Observability and Executive Dashboards:

- Design and maintain unified observability dashboards that consolidates metrics, logs, traces, events, and application/system data with the purview of Architecture and Infrastructure environments
- Develop executive-level views of service health, availability, performance, customer impact, operational risk, and capacity trends
- Translate complex technical data into clear insights that support prioritization, risk management, and operational decisions
- Define dashboard standards that provide consistent terminology, visualizations, service hierarchies, and health indicators
- Ensure dashboards emphasize actionable signals and trends rather than simply displaying large volumes of telemetry

SLO and SLI Engineering:

- Partner with application owners, product teams, and business stakeholders to define meaningful SLIs and SLOs
- Establish indicators for availability, latency, throughput, error rates, data quality, user experience, and critical business transactions
- Develop error-budget policies and reporting that help teams balance reliability, risk, and delivery speed
- Standardize SLO definitions, measurement methods, ownership, and governance across applications
- Automate the collection, calculation, visualization, and reporting of SLO performance
- Identify services that lack adequate monitoring or reliability targets and develop plans to close those gaps

Data Analysis and Operational Intelligence:

- Analyze observability data to identify performance degradation, reliability risks, recurring incidents, capacity constraints, and emerging trends
- Correlate technical telemetry with customer experience and business outcomes
- Develop health scores, trend analyses, anomaly detection, and predictive indicators.
- Perform deep-dive analysis to determine the root causes and broader patterns behind incidents and service degradation
- Produce concise operational insights and recommendations for executive and technical audiences
- Measure the effectiveness of observability investments using outcomes such as reduced detection time, faster recovery, fewer recurring incidents, and improved SLO attainment

Leadership:

- Serve as a senior technical authority for observability, monitoring, and reliability measurement
- Develop observability strategies, standards, roadmaps, and adoption models.
- Work with executives, architects, application teams, site reliability engineers, security teams, and operations leaders
- Coach engineering teams on instrumentation, dashboard design, SLO development, and data-driven problem-solving
- Lead technical evaluations and make recommendations regarding observability platforms and capabilities
- Promote a culture in which operational decisions are based on measurable service performance and customer impact

Requirements:

- Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
- 10+ years of experience in observability engineering in observability engineering, site reliability engineering, platform engineering, production operations, or a related discipline
- Hands-on experience with enterprise observability platforms such as Splunk, Grafana, Prometheus, ELK, Nagios, Kafka, or comparable technologies
- Demonstrated experience defining and implementing application SLIs, SLOs, error budgets, and service-health measurements
- Strong experience analyzing metrics, logs, traces, events, and application-performance data
- Experience designing dashboards for both technical teams and executive decision makers
- Strong understanding of distributed systems, cloud platforms, microservices, containers, APIs, and application dependencies
- Experience with telemetry instrumentation and standards
- Proficiency with data-querying or analytical languages
- Experience automating observability configurations through APIs, scripting, infrastructure as code, or CI/CD pipelines
- Strong analytical, problem-solving, visualization, and communication skills
- Ability to translate technical findings into business impact, risk, and recommended action

Preferred Qualifications:

- Experience establishing or modernizing an enterprise-wide observability program
- Experience integrating observability data with Jira, ServiceNow, or similar operational platforms
- Familiarity with reliability engineering, incident management, capacity planning, and FinOps practices
- Experience developing service maps, application health scores, executive scorecards, or predictive operational analytics
- Knowledge of statistical analysis and anomaly detection
- Expertise operating and troubleshooting container platforms (Kubernetes, Docker)
- Relevant cloud, observability, SRE, data analytics, or platform-engineering certifications

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $164,300 - $222,300.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards. Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.

Additional Information: [Our Careers Page](https://www.verisign.com/en_US/company-information/verisign-careers/index.xhtml?dmn=verisign.careers) [Our Benefits Summary](https://www.verisign.com/careers/benefits/) [Verisign in the Community](https://www.verisign.com/about-us/verisign-cares/) [Our EEO Statement](https://www.verisign.com/assets/Equal-Employment-Opportunity.pdf) [Our Privacy Notice for Job Applicants/Candidates](https://www.verisign.com/legal-center/privacy/privacy-job-applicants/) [Reasonable Accommodations](https://www.verisign.com/en_US/company-information/verisign-careers/index.xhtml?loc=en_US#:~:text=Reasonable%20Accommodations%20for%20Those%20With%20Disabilities)

Staffing agency policy: No fees will be paid for unsolicited resumes submitted to Verisign or our employees by third parties.

## About Verisign

## Core Business
- Primary industry/industries: Internet infrastructure, domain name registry services, DNS security and stability
- Target customers: ICANN-accredited registrars (B2B), the global internet community (indirectly B2C through domain registrations)
- Mission or purpose statement: "Verisign enables the world to connect online with reliability and confidence – anytime, anywhere."

## Products & Services
- **.com and .net Registry Services**: Authoritative resolution and registration for the two largest top-level domains, supporting the majority of global e-commerce.
- **Root Zone Maintainer**: Operates two of the 13 global internet root servers and provides root zone maintainer services for the DNS.
- **DNS Security & Stability**: Proprietary infrastructure and tools to protect the Domain Name System from cyber threats, with uninterrupted resolution since 1997.
- **Data & Insights**: Publishes data about .com and .net zone trends and contributes to internet standards development.

## Market Standing
- **Valuation/Market Cap**: Public company (NYSE: VRSN) – current market cap not disclosed in provided sources.
- **Key Metric**: Annual Revenue – not publicly available in provided sources. (Public financials can be found in SEC filings.)
- **Notable Investors/Partners**: U.S. Department of Commerce (Cooperative Agreement for .com), Internet Corporation for Assigned Names and Numbers (ICANN), approximately 3,000 ICANN-accredited registrars worldwide.
- **Growth Signals**: Manages relationships with ~3,000 registrars who typically submit over 100 million domain name transactions daily; operates two of the 13 global root servers; continues to invest in DNS infrastructure to meet growing global internet engagement.

## Competitive Advantages
- **Uninterrupted service**: Provided resolution for .com and .net without interruption since 1997.
- **Proprietary infrastructure**: Custom-built DNS registration infrastructure and toolset designed for high dependability in an evolving cyber threat environment.
- **Content neutrality obligation**: Under the Cooperative Agreement with the U.S. Department of Commerce, .com registry must remain content neutral – a unique obligation that ensures equal access.
- **Root zone stewardship**: As root zone maintainer and operator of two root servers, Verisign holds a critical, irreplaceable role in the global DNS.
- **Scale and trust**: Billions of people and a significant portion of the world’s economy rely on the infrastructure Verisign helps manage.

## Strategic Focus
- **Infrastructure investment**: Committed to investing in DNS infrastructure to meet ever-growing demand as global internet engagement continues to rise.
- **Security leadership**: Working with government regulators, ICANN, industry groups, and law enforcement to combat DNS-related security threats and illegal activity.
- **Community collaboration**: Actively contributes to policy development and internet standards, sharing expertise through publicly available data on .com and .net zones.

## Why Work Here
- **Mission-driven culture**: Employees help keep the internet secure, stable, and resilient – with impact felt globally.
- **Diversity and inclusion**: Equal opportunity employer with active employee communities (APIC, BELIEVE, BienVenidos, Women in Technology, Young Professionals Group).
- **Comprehensive benefits**: Medical, dental, vision, 401(k) with match, employee stock purchase plan, tuition reimbursement, parental bonding leave, volunteer hours, and more.
- **Work environment**: Emphasis on work-life balance; onsite fitness center in Reston; telemedicine and family building support.
- **Veteran-friendly**: Mission-focused and veteran-driven culture; many veterans thrive in the company’s purpose-oriented environment.
- **Remote/hybrid policy**: Not explicitly stated in provided sources; likely office-based with flexibility (Reston HQ and international locations).

## Sources
1. [verisign.com - About Us](https://www.verisign.com/about-us/)
2. [verisign.com - Careers Overview](https://www.verisign.com/careers/)
3. [verisign.com - Our Culture](https://www.verisign.com/careers/our-culture/)
4. [verisign.com - Jobs](https://www.verisign.com/careers/jobs/)
5. [verisign.com - Employee Benefits](https://www.verisign.com/careers/benefits/)
6. [job-boards.greenhouse.io - Verisign Careers](https://job-boards.greenhouse.io/verisign)

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