---
title: 'Senior Onboarding Consultant – EMEA at Re-Leased'
canonical: 'https://feeny.ai/job/senior-onboarding-consultant-emea-re-leased-london-yhawbgc82w4d'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Onboarding Consultant – EMEA at Re-Leased

- **Company:** Re-Leased
- **Location:** London, United Kingdom
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/released/jobs/8014296003

## Job description

Does driving innovation and creating better experiences through technology inspire you?

At Re-Leased, we’re levelling up real estate and helping property professionals thrive in a digital-first world. Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding. We’re here to help property people run better businesses, build stronger communities, and love what they do.

## Your Role

As an integral part of our team, your mission as a Senior Onboarding Consultant is to ensure a seamless integration of Re-Leased software for our largest clients. You'll serve as the vital link between our company and customers during the onboarding process and ensure clients realise the full value of Re-Leased. This role can be based anywhere in the UK or join our London office.

## Your Responsibilities

- Deliver engaging, jargon-free training to end users and execs — virtually or in-person
- Run smooth onboarding projects from kick-off to handover
- Understand each customer’s business and tailor their setup for long-term success
- Troubleshoot early-stage challenges and act as a trusted advisor
- Coordinate with internal teams (Product, Support, Success) to keep onboarding on track
- Translate customer needs into practical system configurations
- Work with our product experts to find the best-fit workflows and features
- Redefine customer processes to align with product features

## Your Experience

- Demonstrated experience in a training, onboarding, implementation, or enablement roles (ideally SaaS)
- Background in PropTech or commercial real estate (property ops, accounting, etc.)
- Evidence of working with large/enterprise customers
- Experience managing customer-facing projects
- Skilled at giving product demos and guiding customers through solutions
- Familiar with tools like Salesforce, MS Teams, and project tracking platforms
- Knowledge of accounting platforms e.g. Microsoft Dynamics, Sage Intacct etc.
- Strong project management expertise

Our culture is very important to us too, and we strongly believe in living out our core values:

- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Why you’ll love working here!

Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.

Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.

Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.

Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/in-office work.

Ready to Level Up?

Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand.

[www.re-leased.com](http://www.re-leased.com/)

## About Re-Leased

## Company Overview
- **One-liner**: Re-Leased provides a cloud-based, AI-powered property management platform that automates operations and connects finance for commercial and mixed-use real estate teams.
- **Entity Type**: Private (venture-backed – Series unknown; latest round led by Movac in 2024)
- **Headquarters**: Auckland, New Zealand
- **Founded**: 2013
- **Founders**: Tom Wallace

## Core Business
- **Primary industry**: Commercial real estate technology / Property management software
- **Target customers**: B2B – property managers, landlords, and real estate businesses managing commercial and mixed-use portfolios (Enterprise & SMB)
- **Mission**: “We exist to help property people thrive in a digital-first world.” [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story)

## Products & Services
- **Re-Leased Platform (Cloud-based PMS)**: Core SaaS property management software that automates lease administration, financial management, maintenance, compliance, and tenant communications. Integrates with Xero, QuickBooks, NetSuite, Sage Intacct, and Office 365. [re-leased.com](https://www.re-leased.com/)
- **Credia AI Suite** – A set of AI-powered tools built into the platform:
  - **Credia Extract**: AI-driven document extraction for leases, insurance records, invoices, and compliance documents.
  - **Credia Action**: Intelligent email-to-task automation (creates maintenance tasks, reminders, notes, work orders).
  - **Credia Advise**: AI property advisor that answers questions about leases with direct source references and provides proactive suggestions (e.g., rent review clauses). [re-leased.com](https://www.re-leased.com/)
- **Market Lens Report**: Annual data-driven report analyzing lease length trends across 350,000+ leases globally, providing benchmarks for property leaders. [re-leased.com](https://www.re-leased.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Total funding **$37.1M** (across 6 rounds) as of September 2024 [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Annual Revenue**: Estimated **$10.0M** (per LinkedIn) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Notable Investors & Partners**: JLL Spark (venture arm of JLL), Movac (led $12.5M round in 2024), with additional backing from angel investors [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story) | [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Growth Signals**:
  - 148 employees (+29.2% YoY) with offices in 6 countries (New Zealand, UK, USA, Australia, Philippines, Vietnam) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
  - Over 375,000 leases managed on the platform and 40,000+ users [re-leased.com](https://www.re-leased.com/)
  - Recently launched industry-first integration with Oracle NetSuite and expanded AI capabilities (Credia) [re-leased.com](https://www.re-leased.com/)
  - Active job postings grew 100% year-over-year (8 open roles as of mid-2025) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)

## Competitive Advantages
- **Purpose-built for property professionals** – Not a generic ERP; designed specifically for commercial/mixed-use real estate workflows, unlike legacy systems or accounting-first solutions.
- **AI-first innovation** – Credia AI suite automates document extraction, task creation, and provides instant advisory, reducing manual errors by up to 95% [re-leased.com](https://www.re-leased.com/).
- **Deep financial integrations** – Native connections with Xero, QuickBooks, NetSuite, Sage Intacct, and Office 365, creating a single source of truth for finance and operations.
- **Proven scale** – 375,000+ leases and 40,000+ users globally, indicating strong market adoption and network effects.

## Strategic Focus
- **AI transformation**: Continuing to build out the Credia AI capabilities to further automate property management and deliver predictive insights.
- **Global expansion**: Growing presence in North America, Europe, and Asia-Pacific with dedicated teams in each region.
- **Data-driven thought leadership**: Publishing the annual Market Lens Report to position Re-Leased as an industry authority on lease trends and portfolio optimization.
- **Partner ecosystem**: Deepening integrations with major ERP/finance platforms (e.g., Oracle NetSuite) and leveraging JLL Spark’s network for strategic growth.

## Why Work Here
- **Culture & Values**: “People First, Find a Way, Win & Learn, Aim High.” Emphasis on one global team, continuous improvement, and ambitious goals [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story) | [Greenhouse job posting](https://job-boards.greenhouse.io/released/jobs/7731630003).
- **Flexibility**: Hybrid, remote-friendly environment with collaborative offices in Auckland, London, Dallas, Sydney, and more. Roles can be based in Australia or New Zealand, with global coordination across time zones.
- **Benefits**: Comprehensive health insurance, premium EAP service, annual wellness allowance (gym, running shoes, mindfulness apps), generous paid parental leave, milestone rewards, and additional leave for tenure.
- **Engineering/Product Focus**: Senior Engineering roles in New Zealand (Senior Software Engineer, Senior Design Engineer) and an emphasis on building with AI. Tech stack includes Salesforce, BI tools (Looker, Power BI), and modern AI tools (Claude, ChatGPT, Clay) – as mentioned in the Revenue Operations Manager posting [Greenhouse job posting](https://job-boards.greenhouse.io/released/jobs/7731630003).
- **Growth Opportunities**: Clear career progression path – as manual tasks are automated, roles evolve toward owning the “intelligence layer” and driving GTM strategy. The company is growing rapidly (30% headcount YoY) and investing in talent.

## Sources
1. [re-leased.com – Commercial Property Management Software](https://www.re-leased.com/)
2. [re-leased.com/company/our-story – Our Story](https://www.re-leased.com/company/our-story)
3. [linkedin.com/company/re-leased – Re-Leased Company Page](https://www.linkedin.com/company/re-leased)
4. [job-boards.greenhouse.io/released – Re-Leased Careers](https://job-boards.greenhouse.io/released)
5. [Greenhouse Job Posting – Revenue Operations Manager](https://job-boards.greenhouse.io/released/jobs/7731630003)

## Other roles at Re-Leased

- [Sales Development Representative - London](https://feeny.ai/job/sales-development-representative-london-re-leased-london-wbq4nxfned5n) — London, United Kingdom
- [Senior Quality Automation Engineer](https://feeny.ai/job/senior-quality-automation-engineer-re-leased-napier-13b7bdfqz2mr) — Napier, New Zealand
- [Onboarding Consultant – EMEA](https://feeny.ai/job/onboarding-consultant-emea-re-leased-london-ae819cb15m1t) — London, United Kingdom
- [Commercial Manager - APAC](https://feeny.ai/job/commercial-manager-apac-re-leased-auckland-76rvy8q7r8wj) — Auckland, New Zealand
- [Technical Lead](https://feeny.ai/job/technical-lead-re-leased-new-zealand-a0vsmvaanm2s) — New Zealand
- [Sales Development Representative - Dallas](https://feeny.ai/job/sales-development-representative-dallas-re-leased-dallas-qfw5cjw523t3) — Dallas, TX