---
title: 'Senior Operations Analyst at Megaport'
canonical: 'https://feeny.ai/job/senior-operations-analyst-megaport-brisbane-drmjzwjmp0n2'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Operations Analyst at Megaport

- **Company:** Megaport
- **Location:** Brisbane, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/megaport/ed1ae1cd-2ca3-4437-9107-c1dfd8f62bf8

## Job description

## About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

## Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

## Key Responsibilities

- Lead the execution and coordination of operational tasks involving infrastructure services – including servers, storage, networking equipment, and platform software;

- Perform and oversee rack and stack activities, hardware installation, and in-cabinet maintenance;

- Manage relationships and workflows with remote data center techs, ensuring adherence to operational standards and procedures;

- Install, configure, and troubleshoot Linux and Windows operating systems;

- Conduct root cause analysis and handle complex issues related to hardware failures, RAID rebuilds, storage allocation, and disk lifecycle management;

- Configure, maintain, and troubleshoot out-of-band management platforms such as IPMI/BMC;

- Support and improve internal operational documentation, workflows, and escalation procedures;

- Mentor junior team members and contribute to continuous improvement initiatives.

## Skills & Qualifications

- Advanced English communication skills (B2 or higher);

- Proven experience with server hardware, including diagnostics, replacements, and upgrades;

- Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and remote hands coordination;

- Proficiency with monitoring platforms, ticketing systems, and incident handling workflows;

- Solid knowledge of Linux system administration (CentOS, Ubuntu, or similar), including command line operations, scripting, and performance tuning;

- Working knowledge of Windows Server environments;

- Familiarity with RAID technologies, disk provisioning, and troubleshooting storage systems;

- Bachelor's degree in Computer Science, Information Systems, or similar working experience;

- Prior experience in a senior role within a data center operations or infrastructure support team is a strong plus.

## Nice to Have

- Experience with automation and scripting tools (Python, Bash, Ansible) applied to infrastructure operations;

- Familiarity with DCIM or asset management platforms;

- Experience coordinating with multiple data centers or PoPs simultaneously;

- Background in ISP or cloud infrastructure environments.

## What We Offer

- Best team ever. Legit. (Sorry other teams)

- Flexible work (remote-friendly & balanced schedules)

- Birthday leave—celebrate yourself 🎉

- Generous parental leave program.

- Health & wellness program

- Global team of experts who love what they do

- Recognition programs that actually mean something

- Access to an innovative and collaborative culture where your impact is visible.

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

## About Megaport

## Company Overview
- **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers.
- **Entity Type**: Public (ASX: MP1)
- **Headquarters**: Brisbane, Australia (with a major office in London, UK)
- **Founded**: 2013
- **Founders**: Bevan Slattery

## Core Business
- **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection
- **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B)
- **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.”

## Products & Services
- **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform.
- **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels.
- **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds.
- **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform.
- **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems.
- **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms.
- **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network.
- **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources.
- **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone.

## Market Standing
- **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources)
- **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview)
- **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active
- **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services.

## Competitive Advantages
- **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries.
- **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice.
- **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months).
- **ISO/EC 2701-certified network** ensuring enterprise-rade security.

## Strategic Focus
- **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity.
- **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions.
- **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets.

## Why Work Here
- **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams).
- **Open-plan offices** that welcome pets and children – a family-inclusive environment.
- **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team.
- **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines.
- **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings).

## Sources
1. [Megaport.com](https://www.megaport.com/)
2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/)
3[. Megaport About Us](https://www.megaport.com/about-megaport/)
4. [Megaport Careers](https://www.megaport.com/careers/)
5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport)

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