---
title: 'Senior Operations Analyst at Megaport'
canonical: 'https://feeny.ai/job/senior-operations-analyst-megaport-sao-paulo-7d52f8y9z8tv'
type: 'job'
last_seen: '2026-09-16'
---

# Senior Operations Analyst at Megaport

- **Company:** Megaport
- **Location:** São Paulo, Brazil
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.lever.co/megaport/1c1b8ddf-57bb-4d59-baaf-8dda416b1a35

## Job description

## About Latitude.sh

Launched in 2019, Latitude.sh provides automated, global Bare Metal infrastructure with cloud-like flexibility. Recently acquired by Megaport, we are now integrating high-performance compute with world-class connectivity to power the next generation of AI and enterprise workloads at scale.

Why Latitude.sh + Megaport?

At Latitude.sh, you’ll be part of a lean, agile team where your work truly matters. From day one, you’ll have ownership, autonomy, and the opportunity to make a real impact through innovation and creative problem-solving.

Together with Megaport, we embrace a collaborative, low-hierarchy culture where curiosity drives growth, diversity is valued, and customers are at the center of everything we do. We’re proud to be an inclusive company and welcome talent from all backgrounds. If our values resonate with you, we’d love to meet you.

## The Role

The Operations team at Latitude.sh is responsible for ensuring the seamless functioning of our global infrastructure. While provisioning new servers and IT infrastructure is essential, our mission is to maintain high availability, ensure rapid response times, and deliver exceptional service quality to our clients.

We are seeking a Senior Operations Analyst to join our team. This role requires hands-on technical skills, strong ownership of tasks, and the ability to lead and support critical operational processes across multiple data center environments.

## What You'll Be Doing

- Lead the execution and coordination of operational tasks involving infrastructure services – including servers, storage, networking equipment, and platform software;
- Perform and oversee rack and stack activities, hardware installation, and in-cabinet maintenance;
- Manage relationships and workflows with remote data center techs, ensuring adherence to operational standards and procedures;
- Install, configure, and troubleshoot Linux and Windows operating systems;
- Conduct root cause analysis and handle complex issues related to hardware failures, RAID rebuilds, storage allocation, and disk lifecycle management;
- Configure, maintain, and troubleshoot out-of-band management platforms such as IPMI/BMC;
- Support and improve internal operational documentation, workflows, and escalation procedures;
- Mentor junior team members and contribute to continuous improvement initiatives.

## What We're Looking For

- Advanced English communication skills (B2 or higher);
- Proven experience with server hardware, including diagnostics, replacements, and upgrades;
- Strong understanding of data center standards, rack layouts, cabling, power distribution (PDU), and remote hands coordination;
- Proficiency with monitoring platforms, ticketing systems, and incident handling workflows;
- Solid knowledge of Linux system administration (CentOS, Ubuntu, or similar), including command line operations, scripting, and performance tuning;
- Working knowledge of Windows Server environments;
- Familiarity with RAID technologies, disk provisioning, and troubleshooting storage systems;
- Bachelor’s degree in Computer Science, Information Systems, or similar working experience;
- Prior experience in a senior role within a data center operations or infrastructure support team is a strong plus.

## What We Offer

- Competitive Compensation;
- Annual Bonus based on company and team performance;
- Meal voucher (Caju):
- Wellhub;
- Transportation or fuel voucher (without discounts);
- Health Plan (Sulamérica);
- Dental Plan (Amil);
- Subsidies for education, certification and English courses;
- Hybrid: 1x home office / 4x at Vila Mariana - São Paulo - SP;

## #LI-DNI

## About Megaport

## Company Overview
- **One-liner**: Megaport provides a global Software Defined Network (SDN) platform that enables on-demand, private connectivity between enterprises, cloud providers, and data centers.
- **Entity Type**: Public (ASX: MP1)
- **Headquarters**: Brisbane, Australia (with a major office in London, UK)
- **Founded**: 2013
- **Founders**: Bevan Slattery

## Core Business
- **Primary industry**: Cloud connectivity, Network as a Service (NaaS), data center interconnection
- **Target customers**: Enterprises, cloud service providers, managed service providers, and telecommunications companies (B2B)
- **Mission statement**: “Take everything we know about traditional networking—flip it and reverse it—and put the power back into the hands of the consumer.”

## Products & Services
- **Megaport Virtual Edge (MVE)**: Virtual network functions (e.g., firewalls, SD-WAN) delivered as-a-service through the Megaport platform.
- **Megaport Cloud Router (MCR)**: Dynamic routing and multi-cloud connectivity with options for 100G ports, packet filtering, and IPsec tunnels.
- **Megaport Internet**: Dedicated internet access provisioned in under 60 seconds.
- **Global WAN as a Service**: Interconnect enterprise wide area networks across multiple regions via a single platform.
- **AI Exchange**: Dedicated connectivity to GPU providers and AI model ecosystems.
- **Financial Services Exchange**:: Private, low-latency connectivity for financial trading firms.
- **Data Center Interconnect** (DCI)**: Point-to-point connectivity between data centers over a private network.
- **Megaport Terraform**:: Infrastructure-as-Code automation for Megaport resources.
- **Compute, Network & Storage on Demand**:: Bare-metal GPU/CPU infrastructure and storage connected through the Megaport backbone.

## Market Standing
- **Valuation/Market Cap**:: Not publicly available (ASX-listed, but recent market cap not disclosed in provided sources)
- **Key Metric**:: Annual revenue >$395.2 million (FY2025 est., from company overview)
- **Notable Investors/Partners**:: AWS, Microsoft Azure, Google Cloud, Oracle Cloud, IBM Cloud, Alibaba, Salesforce, SAP, Rackspace, Cloudflare, OVHcloud (key cloud partners) **Customers**:: >4,000 customer logos; >37,000 services active
- **Growth Signals**:: Entered three new countries (Spain, Italy, Brazil) in recent year; deployed 400G backbone; launched seven new solutions in 2024; crossed 1,000 enabled data-center locations in 2025; named first provider on AWS Marketplace for AWS Direct Connect network services.

## Competitive Advantages
- **Larest SDN platform globally** with presence in >1,200 data centers across >185 cities in 31 countries.
- **Neutral platform** – not tied to any single data center operator, giving customers freedom of choice.
- **Pay-as-you-go, no setup fees** with real-time provisioning (seconds vs. weeks/months).
- **ISO/EC 2701-certified network** ensuring enterprise-rade security.

## Strategic Focus
- **Scaling for AI workloads** – Project Centurion prepares the network for future compute and AI demands, with high-performance GPU and 100G/400G connectivity.
- **Expanding global footprint** – adding new locations and countries (e.g., Spain, Italy, Brazil) and deepening presence in existing regions.
- **Platform exension** – introducing new services like AI Exchange, Financial Services Exchange, and Megaport Internet to capture adjacent markets.

## Why Work Here
- **Global, diverse culture** with offices in Brisbane and London and a remote-friendly approach (virtual interviews via Google Hangouts, distributed teams).
- **Open-plan offices** that welcome pets and children – a family-inclusive environment.
- **Engneering focus** – hires for roles like Senior Network Automation Engineer, Senior Backend Software Engineer, and Engineering Manager, indicating a strong technical team.
- **Career growth** – company growing rapidly with >1,200 employees and expanding into new markets and product lines.
- **Benefits** (not explicitly detailed) – publically listed company offering stock and compettive compensation (implied by public filings).

## Sources
1. [Megaport.com](https://www.megaport.com/)
2. [Megaport Business Overview – Investor Page](https://www.megaport.com/investor/business-overview/)
3[. Megaport About Us](https://www.megaport.com/about-megaport/)
4. [Megaport Careers](https://www.megaport.com/careers/)
5. [Megaport LinkedIn](https://www.linkedin.com/company/megaport)

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