---
title: 'Senior Operations Manager at Atoms'
canonical: 'https://feeny.ai/job/senior-operations-manager-atoms-san-francisco-twn8dkjj6b49'
type: 'job'
last_seen: '2026-10-15'
---

# Senior Operations Manager at Atoms

- **Company:** Atoms
- **Location:** San Francisco, CA
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/cssmerge/jobs/8886390002

## Job description

## Who we are

Atoms is building the machines that power the next era of progress.

Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.

Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.

This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.

We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.

If you want to work on hard problems with real-world impact, join us.

## About the role

The Senior Operations Manager (Sr. OM) is the operational leader accountable for how well every depot in their market runs. You will lead a team of depot-based Operations Managers and the frontline organization beneath them; Operations Associates, Shift Supervisors, Service Agents, and Lead Drivers. Ensuring we consistently deliver a safe, exceptional, and reliable experience for members and drivers alike.

The mandate is optimization before expansion. Your first job is to make the depots you already have run better: tighter execution, more consistent performance depot to depot, lower cost per hour of supply, and fewer surprises. Growth follows a market that runs well, and you will help make yours ready for it, but a strong Sr. OM is measured first on the operation in front of them.

Your manager owns market P&L structure, strategy, and expansion decisions. You are expected to be a strong and well-informed voice in those conversations, bringing depot-level evidence your manager cannot see from above. You will also partner closely with Recruiting, Growth, Finance, Human Resources, and Strategy. Success in this role requires sharp business acumen, strong people leadership, technical and data fluency, and a builder mindset with a relentless drive for excellence. This is a high-impact leadership role with visibility across Atoms and a direct path to higher-level opportunities.

## What you’ll do

- Standardize depot-level execution and continuous improvement across your market
- Operations Manager and Operations Associate development, performance, and bench strength
- Fleet availability, maintenance, and uptime
- Responsible for ensuring Driver shifts are fulfilled based on forecasted supply hours
- Safety standards, incident response, and day-to-day compliance execution
- Cost performance against the approved budget
- Own depot performance: Be fully accountable for the operational, safety, and customer experience performance of every depot in your market, and for continuous improvement against it. In Uber-partnership markets that means utilization, breakage, vehicle readiness, grounded percentage, cost control, and supply hours; in Atoms markets, occupancy, no-vehicle-available (NVA) rates, and cancellations.
- Develop independent Operations Managers and Associates: Build a bench of leaders who own their depots outright. Set clear performance expectations, run a consistent coaching and review cadence, delegate real decisions with real consequences, and progressively remove yourself as the escalation point. Your OMs and OAs should be able to diagnose a problem, choose a fix, and deliver a result without needing direction to do it.
- Hold depots to one standard: Define and enforce a consistent operating standard across every location in your market, so member experience, safety, and cost performance do not vary by depot or by shift.
- Think deeply, act decisively: Continuously analyze depot and market performance to identify root causes, challenge assumptions, and take swift action grounded in clear, evidence-based insight rather than instinct.
- Deliver against the market budget: Own cost performance for driver labor and Operations & Support staff against an approved budget, forecast expenses accurately, and identify cost reductions that do not compromise the quality of the experience. Partner with your Director on how that budget is built and where the targets land.
- Own fleet performance: Own fleet availability, maintenance, and uptime across your depots — ensuring grounded vehicles do not limit supply hours, utilization, or revenue growth.
- Own safety and compliance execution: Hold accountability for driving-behavior standards, incident response, and risk exposure in your market. Partner with Human Resources to uphold all labor policies and legal requirements, maintain accurate documentation, and keep your market fully compliant at all times.
- Contribute to market strategy: Bring depot-level insight into the manager’s strategy, budget, and expansion planning, and translate the resulting plan into execution your teams can deliver.
- Build for what comes next: Turn what works in your market into repeatable frameworks — playbooks, cadences, and training that support change adoption locally and travel to new depots and markets as we grow.

## What we’re looking for

- 7+ years of progressive, hands-on operations leadership experience in fleet, rideshare, logistics, or another high-volume service environment.
- 3+ years leading people managers. Including managers accountable for their own site, depot, or facility and large frontline teams (100+ employees).
- A demonstrated track record of developing frontline managers into independent operators who deliver without close supervision.
- Multi-site or multi-facility operating experience, with the judgment to hold distributed locations to a single standard.
- Proven ownership of cost performance against a budget, with strong instincts for balancing growth, efficiency, and quality.
- Measurable results improving an existing operation, throughput, cost, quality, safety, or all four not only running one in steady state.
- Demonstrated experience in a safety-critical operating environment, including incident response and regulatory or labor compliance.
- Data-driven operator with fluency in performance metrics, forecasting, and the tools that inform operational planning and decision-making.
- Experience in high-growth, fast-changing environments, comfortable navigating shifting priorities without losing momentum.
- A hands-on leader who earns credibility through direct involvement and execution, not just oversight. This is a fully onsite leadership role requiring daily engagement with teams and operations.
- Bachelor’s degree, or equivalent experience leading multi-site operations.

## Why join us

At Atoms, you’ll work on one of the defining challenges of our time—bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what’s known and building what doesn’t yet exist. The work is ambitious and often challenging, but it’s grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team—so we invest in both, creating an environment where you can do your best work and grow.

What else you need to know

This role is based in our San Francisco office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $130,000 - $160,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards.

Benefits Summary (USA Full-Time Exempt Employees):

- Medical, Dental, Vision, Disability, and Life Insurance
- Flexible Spending Account / Health Savings Account Options
- 401(k)
- Equity
- Sick Time, Unlimited Flexible Time Off, and Paid Holidays
- Paid Parental Leave
- Pre-Tax Commuter Benefit Plan
- Team lunch in our SoMa office every Tuesday and Thursday

Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Atoms

## Company Overview
- **One-liner**: Atoms builds physical automation systems—robotics, AI, software, and infrastructure—for mining, transport, and food industries to automate the physical world.
- **Entity Type**: Private (formerly City Storage Systems; rebranded from CloudKitchens/ProFood parent)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: Rebranded as Atoms in March 2026; predecessor City Storage Systems founded earlier (~2018)
- **Founders**: Travis Kalanick (CEO)

## Core Business
- Primary industry: Physical AI, Robotics, Automation Machinery Manufacturing, Industrial Infrastructure
- Target customers: Mining/quarry operators, transportation & logistics companies, food service brands and kitchens (B2B, heavy industrial)
- Mission or purpose statement: “We build progress machines.” / “The constraint on human progress is our ability to automate the physical world.”

## Products & Services
- **Atoms Mining**: Autonomous haulage systems for mines and quarries designed to improve productivity, safety, and efficiency in complex industrial environments.
- **Atoms Transport**: Wheelbase for robots — autonomous delivery and logistics systems for moving goods. Includes the acquired Pronto AI technology (acquisition completed April 2026).
- **Atoms Food (ProFood)**: Robotics for better food. Automated kitchen systems that deliver consistent, affordable meals at scale; kitchen infrastructure platforms (bringing orders, delivery, operations into one platform); food real estate; Lab37 (an operating system for food facilities); and a forthcoming “built” meals brand.
- **Lab37**: The operating system/software layer that connects and orchestrates Atoms’ physical automation across domains.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – Not publicly disclosed; previously raised significant capital as City Storage Systems/CloudKitchens (estimated at over $1B in prior rounds); 414 employees on LinkedIn as of mid-2026
- **Notable Investors/Partners**: Travis Kalanick (founder/CEO, previously co-founded Uber); partners include mining/quarry operators, food brands (specific names not public)
- **Growth Signals**: 414 employees (+13.2% monthly growth); operates in 24 countries; 26 active job postings (+160% monthly); recent acquisition of Pronto AI (April 2026); rebranding from City Storage Systems to Atoms (March 2026) signals strategic consolidation and pivot; hiring across robotics, AI, software, hardware, operations globally

## Competitive Advantages
- **Cross-stack vertical integration**: Controls sensors, compute, software, manufacturing, operations, real estate, energy, and infrastructure — a rare “full-stack” approach to physical AI.
- **Founder advantage**: Led by Travis Kalanick (Uber co-founder) who has deep experience scaling category-defining companies and attracting top engineering/operations talent.
- **Real-world deployment**: Robots with “real jobs” — not lab demos — deployed in working mines, kitchens, and transport systems today.
- **Engineering culture**: Emphasis on “cross-stack competence,” ownership, and solving problems “most companies won’t attempt.”
- **Global footprint**: Presence in 24 countries allows rapid deployment and operations at scale.

## Strategic Focus
- Consolidating formerly separate brands (CloudKitchens, ProFood, Pronto AI) under one unified “Atoms” identity to create a single physical AI platform
- Expanding autonomous mining haulage into more quarries and mines globally
- Scaling food automation from kitchen robotics to end-to-end food infrastructure (real estate, ordering, delivery, operations)
- Growing AI, ML, and autonomy capabilities (hiring Senior Software Engineer - ML Infrastructure, Backend Infrastructure, Robotics Engineer)
- International expansion with dedicated regional roles (APAC, LATAM, Europe)

## Why Work Here
- **High ownership**: “Take ownership early, and contribute from day one” — interns and new hires work on live products, not side projects.
- **Hard problems**: Solving physical-world automation challenges that most companies won’t attempt — mining, logistics, food production at scale.
- **Compensation**: “Outsized rewards for outsized performance” — competitive compensation, healthcare, benefits, and PTO.
- **Culture**: “Builders” and “hardcore engineers” who have scaled category-defining companies — a relentless, high-expectation environment focused on excellence.
- **Work policy**: Mix of in-office roles (Mountain View, CA; Los Angeles, CA; New York, NY; Austin, TX) and international locations (Vilnius, LTU; Makati, PH; Bogotá, COL; São Paulo, BRA). Remote/hybrid policy not explicitly stated but many roles list specific city locations.
- **Tech stack**: Modern — Python, TypeScript, Go, Java, Kubernetes, Docker, PostgreSQL, Redis, GraphQL, gRPC, Bazel, Google Cloud, NVIDIA, dbt, Looker, Airflow.
- **Team composition**: 25% of employees in technical roles (154 people); strong presence of HR, legal, finance, and operations supporting global scale; talent sourced from CloudKitchens, Amazon, Uber, Google, ProFood Properties, City Storage Systems.

## Sources
1. [atoms.co](https://atoms.co/)
2. [atoms.co/careers](https://atoms.co/careers)
3. [atoms.co/openroles](https://atoms.co/openroles)
4. [LinkedIn – Atoms](https://www.linkedin.com/company/atomsco)
5. [Greenhouse – Atoms Jobs](http://job-boards.greenhouse.io/cssmerge)

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