---
title: 'Senior Operations Manager at Misfits Market'
canonical: 'https://feeny.ai/job/senior-operations-manager-misfits-market-hanover-t8hjr2gze2jc'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Operations Manager at Misfits Market

- **Company:** Misfits Market
- **Location:** Hanover, MD
- **Posted:** 2026-06-01
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/misfitsmarket/jobs/7759089003

## Job description

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of:

Prioritizing our Customers

Doing more with less

Thinking Differently

Respecting one another

Moving deliberately and quickly

Taking initiative and delivering

About the Role:

As the Senior Operations Manager, Inventory & Receiving, you will be responsible for leading all inbound warehouse operations, inventory management, and material flow activities within our food-based Fulfillment Center (FC). This role plays a critical part in ensuring inventory accuracy, receiving efficiency, product quality, and operational compliance while supporting the overall success of the supply chain.

You will oversee receiving, inventory control, replenishment, and related warehouse functions, driving process improvements that enhance inventory integrity, productivity, and service levels. The ideal candidate is a hands-on leader with strong analytical skills, a deep understanding of warehouse inventory systems, and a proven ability to lead large teams in a fast-paced environment.

This position balances strategic planning with daily operational execution, serving as an agent of change while developing high-performing teams and ensuring inventory accuracy throughout the facility.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

- Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
- Responsible for being the site’s primary Safe Quality Food (SQF) Practitioner and serves as a core member of the facility’s Food Safety and Crisis Management Team.
- Hold ultimate localized responsibility for maintaining system integrity, validating compliance records, and ensuring constant audit readiness.
- Oversee the day-to-day operations in the FC, driving performance to continuously meet both long- and short-term company goals. Prepare operating reports, establish KPIs, and provide value-driven feedback to direct reports.
- Lead all receiving, inventory control, replenishment, and inbound warehouse operations, ensuring efficient product flow from receipt through storage and distribution.
- Drive inventory accuracy through cycle count programs, inventory audits, root cause analysis, and corrective action planning. Establish and monitor inventory KPIs including accuracy, shrink, reconciliation, and inventory health metrics.
- Oversee daily receiving operations, ensuring timely unloading, inspection, documentation, and system transactions while maintaining product quality and traceability standards.
- Develop and implement inventory management strategies that optimize space utilization, product rotation, inventory turns, and warehouse efficiency.
- Lead and motivate teams across receiving, inventory control, warehouse operations, and shipping functions. Foster a collaborative and high-performance culture focused on accountability and continuous improvement.
- Analyze operational and inventory data to identify trends, resolve discrepancies, and improve overall warehouse performance. Prepare operating reports and communicate results to leadership.
- Champion continuous improvement initiatives by identifying opportunities to streamline receiving, inventory, and warehouse processes while ensuring adherence to standard operating procedures.
- Partner closely with Logistics, Supply Chain, Procurement, and Distribution teams to ensure inventory availability, operational alignment, and seamless execution across the network.
- Develop a highly effective leadership team by setting clear expectations, providing coaching and development opportunities, and utilizing performance management tools to support employee growth.
- Build strong professional relationships with direct reports and site HR Business Partners. Effectively communicate operational challenges and maintain accurate administrative records as needed.

Skills & Qualifications:

- Previous leadership experience in warehouse, distribution, logistics, inventory management, or supply chain operations.
- Strong experience managing receiving, inventory control, cycle counting, inventory reconciliation, and warehouse management systems (WMS).
- Knowledge of inventory management best practices, warehouse operations, and supply chain processes.
- Familiarity with regulatory requirements for food manufacturing, warehousing, and distribution environments.
- Experience conducting root cause analysis investigations and implementing corrective actions.
- Strong analytical and problem-solving skills with the ability to interpret operational and inventory data.
- Proven ability to lead, develop, and motivate large teams in a fast-paced environment.
- Experience driving process improvements and implementing operational efficiencies.
- Excellent communication, team-building, and stakeholder management skills.
- Ability to adapt to changing priorities, delegate effectively, and manage multiple priorities simultaneously.
- Strong conflict resolution and decision-making abilities.
- Strict adherence to company standards, food safety requirements, and operational procedures.
- Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation.

Nice to have:

- Lean Six Sigma, PMP, TPM or other relevant certifications
- 5+ years plant operations experience
- 5+ years manufacturing experience

Details of Position & Benefits:

- Salary: $95,000 - $105,000
- Comprehensive medical, dental, and vision insurance
- 401(k)
- Annual Misfits grocery box credit of $1200 paid in weekly installments
- Life insurance
- Paid vacation time
- Paid holidays
- Paid sick days
- Commuter benefits

Please see here for Misfits Market's [Job Applicant Privacy Notice](https://www.misfitsmarket.com/careers-privacy).

## About Misfits Market

## Company Overview
- **One-liner**: Misfits Market is an online grocery delivery service that rescues "ugly" produce and imperfect food items to reduce food waste and make sustainable groceries more affordable.
- **Entity Type**: Private (Series C funding stage)
- **Headquarters**: Delanco, New Jersey, United States
- **Founded**: 2018
- **Founders**: Abhi Ramesh

## Core Business
- **Primary industry/industries**: Online grocery delivery, food waste reduction, sustainable food systems
- **Target customers**: B2C consumers seeking affordable, sustainable, and high-quality groceries delivered to their homes
- **Mission or purpose statement**: "To eliminate food waste and build a more sustainable food system" [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback)

## Products & Services
- **[Misfits Market Grocery Delivery](https://www.misfitsmarket.com/?afsrc=1)**: An online grocery store offering fresh, organic produce, dairy, meat, seafood, and pantry staples delivered to customers' doors. The core value proposition is sourcing food that would otherwise go to waste due to cosmetic imperfections (e.g., size, shape, blemishes) and selling it at up to 30% less than traditional grocery prices. Subscriptions are flexible, with options to skip weeks or customize orders.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private company)
- **Key Metrics**: 
  - **Annual Revenue**: USD $500 million (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - **Total Funding**: USD $526.5 million across 5 rounds [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
- **Notable Investors/Partners**: Greenoaks (Series A lead), Valor Equity Partners (Series B lead), SoftBank Vision Fund (Series C lead), Accel, D1 Capital Partners [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
- **Growth Signals**: 
  - Acquired Imperfect Foods in 2022, combining two major players in the "ugly produce" space [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Acquired The Rounds in May 2025 [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Has saved 238 million pounds of food from waste since 2018 [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback)
  - Employs 179 people (+4.6% YoY growth) [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Active job postings surged +163% year-over-year [linkedin.com](https://www.linkedin.com/company/misfitsmarket)

## Competitive Advantages
- **First-mover scale in the "ugly produce" niche**: Misfits Market pioneered the concept of rescuing cosmetically imperfect food at scale, building a strong brand identity around sustainability and fighting food waste.
- **Post-merger scale & supply chain**: The merger with Imperfect Foods in 2022 created a combined entity with a larger customer base, broader sourcing network, and more efficient logistics, making it harder for smaller competitors to replicate.
- **Strong mission-driven brand**: The company’s core mission to reduce food waste resonates deeply with environmentally conscious consumers, creating a loyal customer base and a strong employer brand for like-minded talent.
- **End-to-end supply chain relationships**: Misfits Market builds direct partnerships with farmers and producers, giving it unique access to "lesser outcome" produce and enabling product innovation (e.g., Odds & Ends line, Sweet Broccoli Tops) [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback).

## Strategic Focus
- **Expansion of product categories**: Moving beyond produce into dairy, meat, seafood, and private-label goods (e.g., "Odds & Ends" line) to become a full-service online grocery store.
- **Geographic & operational scaling**: Growth of fulfillment centers (five offices across the US) and increasing delivery reach. The acquisition of The Rounds suggests a push into more frequent, smaller-batch deliveries.
- **Technology & data-driven efficiency**: Likely investment in logistics tech, supply chain optimization, and personalized customer experiences to improve unit economics and customer retention.
- **Deepening sustainability impact**: Continuing to publicly report on environmental metrics (e.g., 16.5 million pounds of avoided carbon emissions, 938 million gallons of water saved) to reinforce brand identity and attract impact-driven talent.

## Why Work Here
- **Mission-driven culture**: The company is explicitly focused on a "social good" mission—eliminating food waste and building a better food system—which appeals to employees who want their work to have a positive environmental impact [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Flexible work environment**: Offers a "flexible working environment," with corporate roles featuring unlimited PTO and fulfillment center roles offering generous PTO [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Commitment to DEI**: Misfits Market explicitly states a "fair, unbiased hiring process that prioritizes diversity and inclusivity" and welcomes those "overlooked from traditional work environments" [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Competitive benefits**: Includes multiple paid medical/dental/vision plans, 401K, learning and development opportunities, extensive paid family leave, and weekly credits for Misfits Market groceries [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **High-growth environment**: With recent acquisitions and a surge in hiring (+163% YoY job postings), the company is in a growth phase, offering opportunities for career advancement and impact.
- **Culture from LinkedIn data**: Employer rating of 3.4/5 on 128 reviews, with Work-Life at 3.4, Culture at 3.4, Compensation at 3.3, and Career at 3.1 [linkedin.com](https://www.linkedin.com/company/misfitsmarket). This suggests a decent culture with room for growth in career development and comp.

## Sources
1. [Misfits Market About Us](https://www.misfitsmarket.com/about-us?exp=plans_rollback)
2. [Misfits Market Careers Page](https://www.misfitsmarket.com/careers)
3. [Misfits Market Homepage](https://www.misfitsmarket.com/?afsrc=1)
4. [Misfits Market LinkedIn](https://www.linkedin.com/company/misfitsmarket)

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