---
title: 'Senior Operations Manager at Misfits Market'
canonical: 'https://feeny.ai/job/senior-operations-manager-misfits-market-san-antonio-qpzn668mj8ce'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Operations Manager at Misfits Market

- **Company:** Misfits Market
- **Location:** San Antonio, TX
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/misfitsmarket/jobs/7989351003

## Job description

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of:

Prioritizing our Customers

Doing more with less

Thinking Differently

Respecting one another

Moving deliberately and quickly

Taking initiative and delivering

About the Role:

As the Senior Operations Manager in our food-based warehouse, you will be a driving force behind the overall performance and success of daily operations in the facility. This position directly manages managers and supervisors across all non-production areas of the Fulfillment Center, including Receiving, Inventory, Facility Maintenance, Quality Control (QC), and Prep. You will oversee scheduling, daily operations reporting, performance management, and strategic action planning to drive operational excellence and increase productivity.

In addition to leading day-to-day operations, the Senior Operations Manager serves as the site lead for SQF, ensuring the facility maintains compliance with SQF standards and is prepared for audits and ongoing certification requirements. By managing key aspects of the supply chain and leading a diverse site leadership team, you will ensure seamless, safe, compliant, and optimized operations across the facility.

The ideal candidate is a strong, strategic leader with excellent interpersonal communication skills and strong logical reasoning. The Senior Operations Manager balances hands-on leadership of day-to-day operations, continuous improvement and change management, regulatory and food safety compliance, and the professional development of a large team of leaders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

- Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality, and safety performance metrics and maintaining or exceeding the requirements and standards of OSHA, AIB, GMP, HACCP, FSSC, FDA, and SQF.
- Serve as the site’s primary Safe Quality Food (SQF) Practitioner and a core member of the facility’s Food Safety and Crisis Management Team.
- Hold ultimate localized responsibility for maintaining SQF system integrity, validating compliance records, ensuring corrective actions are completed, and maintaining constant audit readiness.
- Directly manage and develop managers and supervisors across all non-production areas of the FC, including Receiving, Inventory, Facility Maintenance, QC, and Prep. Establish clear expectations, accountability, KPIs, and development plans for the site leadership team.
- Oversee the day-to-day operations in the FC, driving performance to continuously meet both long- and short-term company goals. Prepare operating reports, establish KPIs, and provide value-driven feedback to direct reports.
- Lead and motivate large cross-functional teams, ensuring Receiving, Inventory, Maintenance, QC, Prep, Production, and Shipping operate effectively and collaboratively to meet or exceed operational goals.
- Champion continuous improvement efforts throughout the organization by identifying areas of opportunity and implementing new processes to meet business needs. Implement best practices and ensure adherence to standard operating procedures.
- Foster effective communication and collaboration among different departments within the warehouse. Coordinate with logistics, inventory, and distribution teams to ensure a cohesive and integrated supply chain. Together, develop and implement strategic plans to achieve on-time delivery, maintain high product quality, and optimize turnover within the warehouse.
- Develop a highly effective site leadership team by applying high standards for selection and continued performance; establishing clear and stretching goals; communicating and delegating key responsibilities; and actively utilizing performance, development, and career tools to their full potential.
- Analyze operational and production data to prepare and issue performance reports, identifying areas of improvement. Proficient in root cause analysis, with the ability to develop and implement corrective action plans to prevent recurrence of issues.
- Build strong professional relationships with direct reports and site HR Business Partners. Identify and effectively communicate urgent issues, both internal and external, to site HR as needed and maintain accurate administrative records.
- Ensure consistent execution of company policies, procedures, and operational standards across all areas of responsibility.
- Partner cross-functionally with Quality, Food Safety, Maintenance, Inventory, Supply Chain, HR, and other business partners to resolve operational challenges and drive site-wide performance.

Skills & Qualifications:

- Previous leadership experience in a warehouse, fulfillment, food production, or manufacturing environment
- Experience directly managing and developing managers and supervisors
- Familiarity with regulatory and food safety requirements for operating food-based facilities
- Experience with SQF or similar food safety and quality management systems
- An ability to adapt to changing priorities, delegate, and manage time efficiently
- Experience conducting root cause analysis investigations
- Experience training others on new processes or procedural updates
- An aptitude for equipment operation and troubleshooting
- Strong team management skills with the ability to supervise multiple departments and teams
- Experience leading and motivating large teams
- Strict adherence to company standards and safety procedures
- Excellent leadership, team building, and people management skills
- Strong interpersonal skills and communication with all levels of management
- Able to analyze problems and strategize for improved outcomes
- Excellent conflict-resolution and decision-making abilities
- Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation

Nice to Have:

- SQF Practitioner or other relevant food safety certification
- Lean Six Sigma, PMP, TPM, or other relevant certifications
- 5+ years of plant, warehouse, or fulfillment center operations experience
- 5+ years of manufacturing or food industry experience

Details of Position & Benefits:

- Salary range: $85,000 - $95,000 / year
- Comprehensive medical, dental, and vision insurance
- 401(k)
- Annual Misfits grocery box credit of $1200 paid in weekly installments
- Life insurance
- Paid vacation time
- Paid holidays
- Paid sick days
- Commuter benefits

Please see here for Misfits Market's [Job Applicant Privacy Notice](https://www.misfitsmarket.com/careers-privacy).

## About Misfits Market

## Company Overview
- **One-liner**: Misfits Market is an online grocery delivery service that rescues "ugly" produce and imperfect food items to reduce food waste and make sustainable groceries more affordable.
- **Entity Type**: Private (Series C funding stage)
- **Headquarters**: Delanco, New Jersey, United States
- **Founded**: 2018
- **Founders**: Abhi Ramesh

## Core Business
- **Primary industry/industries**: Online grocery delivery, food waste reduction, sustainable food systems
- **Target customers**: B2C consumers seeking affordable, sustainable, and high-quality groceries delivered to their homes
- **Mission or purpose statement**: "To eliminate food waste and build a more sustainable food system" [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback)

## Products & Services
- **[Misfits Market Grocery Delivery](https://www.misfitsmarket.com/?afsrc=1)**: An online grocery store offering fresh, organic produce, dairy, meat, seafood, and pantry staples delivered to customers' doors. The core value proposition is sourcing food that would otherwise go to waste due to cosmetic imperfections (e.g., size, shape, blemishes) and selling it at up to 30% less than traditional grocery prices. Subscriptions are flexible, with options to skip weeks or customize orders.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private company)
- **Key Metrics**: 
  - **Annual Revenue**: USD $500 million (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - **Total Funding**: USD $526.5 million across 5 rounds [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
- **Notable Investors/Partners**: Greenoaks (Series A lead), Valor Equity Partners (Series B lead), SoftBank Vision Fund (Series C lead), Accel, D1 Capital Partners [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
- **Growth Signals**: 
  - Acquired Imperfect Foods in 2022, combining two major players in the "ugly produce" space [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Acquired The Rounds in May 2025 [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Has saved 238 million pounds of food from waste since 2018 [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback)
  - Employs 179 people (+4.6% YoY growth) [linkedin.com](https://www.linkedin.com/company/misfitsmarket)
  - Active job postings surged +163% year-over-year [linkedin.com](https://www.linkedin.com/company/misfitsmarket)

## Competitive Advantages
- **First-mover scale in the "ugly produce" niche**: Misfits Market pioneered the concept of rescuing cosmetically imperfect food at scale, building a strong brand identity around sustainability and fighting food waste.
- **Post-merger scale & supply chain**: The merger with Imperfect Foods in 2022 created a combined entity with a larger customer base, broader sourcing network, and more efficient logistics, making it harder for smaller competitors to replicate.
- **Strong mission-driven brand**: The company’s core mission to reduce food waste resonates deeply with environmentally conscious consumers, creating a loyal customer base and a strong employer brand for like-minded talent.
- **End-to-end supply chain relationships**: Misfits Market builds direct partnerships with farmers and producers, giving it unique access to "lesser outcome" produce and enabling product innovation (e.g., Odds & Ends line, Sweet Broccoli Tops) [misfitsmarket.com](https://www.misfitsmarket.com/about-us?exp=plans_rollback).

## Strategic Focus
- **Expansion of product categories**: Moving beyond produce into dairy, meat, seafood, and private-label goods (e.g., "Odds & Ends" line) to become a full-service online grocery store.
- **Geographic & operational scaling**: Growth of fulfillment centers (five offices across the US) and increasing delivery reach. The acquisition of The Rounds suggests a push into more frequent, smaller-batch deliveries.
- **Technology & data-driven efficiency**: Likely investment in logistics tech, supply chain optimization, and personalized customer experiences to improve unit economics and customer retention.
- **Deepening sustainability impact**: Continuing to publicly report on environmental metrics (e.g., 16.5 million pounds of avoided carbon emissions, 938 million gallons of water saved) to reinforce brand identity and attract impact-driven talent.

## Why Work Here
- **Mission-driven culture**: The company is explicitly focused on a "social good" mission—eliminating food waste and building a better food system—which appeals to employees who want their work to have a positive environmental impact [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Flexible work environment**: Offers a "flexible working environment," with corporate roles featuring unlimited PTO and fulfillment center roles offering generous PTO [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Commitment to DEI**: Misfits Market explicitly states a "fair, unbiased hiring process that prioritizes diversity and inclusivity" and welcomes those "overlooked from traditional work environments" [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **Competitive benefits**: Includes multiple paid medical/dental/vision plans, 401K, learning and development opportunities, extensive paid family leave, and weekly credits for Misfits Market groceries [misfitsmarket.com](https://www.misfitsmarket.com/careers).
- **High-growth environment**: With recent acquisitions and a surge in hiring (+163% YoY job postings), the company is in a growth phase, offering opportunities for career advancement and impact.
- **Culture from LinkedIn data**: Employer rating of 3.4/5 on 128 reviews, with Work-Life at 3.4, Culture at 3.4, Compensation at 3.3, and Career at 3.1 [linkedin.com](https://www.linkedin.com/company/misfitsmarket). This suggests a decent culture with room for growth in career development and comp.

## Sources
1. [Misfits Market About Us](https://www.misfitsmarket.com/about-us?exp=plans_rollback)
2. [Misfits Market Careers Page](https://www.misfitsmarket.com/careers)
3. [Misfits Market Homepage](https://www.misfitsmarket.com/?afsrc=1)
4. [Misfits Market LinkedIn](https://www.linkedin.com/company/misfitsmarket)

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