---
title: 'Senior Operations Manager at Rent the Runway'
canonical: 'https://feeny.ai/job/senior-operations-manager-rent-the-runway-arlington-kybz4s2as954'
type: 'job'
last_seen: '2026-09-08'
---

# Senior Operations Manager at Rent the Runway

- **Company:** Rent the Runway
- **Location:** Arlington, VA
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/renttherunway/jobs/8153058

## Job description

About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

About the Job:

Rent the Runway is seeking a Senior Manager of Operations to lead all Inbound functions within the Arlington Distribution Center. This role is responsible for overseeing day-to-day operations to ensure safety, quality, throughput, and turnaround targets are consistently met. The Senior Manager will champion continuous improvement initiatives that support both near-term operational goals and long-term company growth as Rent the Runway scales its customer base. This leader will effectively manage and develop direct reports, ensuring each department is appropriately staffed and equipped with the tools, metrics, and processes needed to achieve performance objectives.

What You’ll Do:

- Oversee day-to-day operations across Inbound department.
- Directly manage, coach, and develop Operations Managers.
- Own departmental financial planning and budget management to maximize efficiency and ROI.
- Drive quality, productivity, and continuous improvement initiatives across operations.
- Provide technical, analytical, and statistical expertise to support data-driven decisions.
- Develop, document, and implement standard operating procedures to enable scalable performance.
- Define, track, and evaluate performance metrics and operational KPIs.
- Lead and participate in internal continuous improvement and audit programs.
- Partner on warehouse design, layout optimization, and new business initiatives.
- Develop, execute, and report on short-term and long-term operational plans aligned to company growth.

About You:

- B.S. degree in business administration, manufacturing, supply chain; MBA preferred.
- Minimum 5+ years experience in a supply chain, operations, warehousing, or project management role.
- 5 + years supervisory/management experience
- You have experience leading/collaborating with operations, finance, accounting, and buying and/or procurement teams in the pursuit of delivering KPIs.
- You have experience with building, owning, and delivering on operating metrics.
- You have a strong analytical background and the ability to apply that to readily available data. Strong Excel/Google Sheet skills are a must; other data tool skills are a bonus.
- You have the vision to find the answers to complicated operational problems and are relentless in your desire to improve processes and try new things.

Benefits:

At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

- Paid Time Off, including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
- Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
- Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
- Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
- Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first, and we’ve got you covered.
- 401(k) match - an investment in your future.
- Company-wide events and outings - our team spirit is no joke - we know how to have fun!

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

_________

The anticipated base salary for this position is $98,800.00 - $115,000.00. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found [here](https://www.renttherunway.com/privacy#candidate-privacy-notice).

## About Rent the Runway

## Company Overview
- **One-liner**: Rent the Runway is an e-commerce platform that allows users to rent, subscribe to, or buy designer apparel and accessories.
- **Entity Type**: Public (NASDAQ: RENT)
- **Headquarters**: Brooklyn, New York, United States
- **Founded**: 2009
- **Founders**: Jennifer Hyman and Jennifer Fleiss

## Core Business
- **Primary industry/industries**: Retail, Fashion, E‑commerce, Logistics
- **Target customers**: B2C – women seeking access to designer fashion for everyday wear and special occasions.
- **Mission or purpose statement**: To provide access to an unlimited “closet in the cloud” powered by rental, disrupting the global fashion industry.

## Products & Services
- **Subscription**: Unlimited rental plan allowing members to rotate their wardrobe each month.
- **Reserve**: A‑la‑carte rentals for specific occasions (e.g., weddings, parties).
- **Resale**: Ability to buy previously rented items at a discount.

All offerings are delivered through a technology and logistics platform that handles cleaning, repairs, and inventory management.

## Market Standing
- **Valuation/Market Cap**: $86.1 M (as of mid‑2026) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)
- **Key Metric**: Annual revenue of $44.0 M (trailing twelve months) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)
- **Total Funding**: ~$1.1 B, including a Series G ($80 M) and Post‑IPO Equity ($357 M) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)
- **Notable Investors/Partners**: Fidelity (led Series E), Bain Capital, Highland Capital, T. Rowe Price
- **Growth Signals**: Operates in 11 countries, 443 employees (‑1% YoY), 26 active job postings (‑7% MoM but +36.8% YoY) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway). Recent CEO departure (Jennifer Hyman left May 2026) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)

## Competitive Advantages
- **Unique business model**: First‑mover in “fashion‑as‑a‑service” – combines logistics, dry‑cleaning, and inventory management.
- **Brand & scale**: Recognized consumer brand with a large rotating inventory and a loyal subscriber base.
- **Technology backbone**: Proprietary warehouse automation and data‑driven demand forecasting.

## Strategic Focus
- Driving subscription growth and retention while moving toward profitability.
- Expanding resale channel to capture full lifecycle value of inventory.
- Optimizing logistics and supply chain efficiency to reduce costs.

## Why Work Here
- **Culture & values**: Ten core values include “Dream big and go after it” and “Everyone deserves a Cinderella Experience.” Emphasis on scrappiness, authenticity, and collaboration – [renttherunway.com](https://www.renttherunway.com/about-us/careers)
- **Benefits**: Equal leave for all employees (parental, sick, bereavement), sabbatical program for tenured employees, paid family sick leave – [renttherunway.com](https://www.renttherunway.com/about-us/careers)
- **Work environment**: Hybrid; offices in Brooklyn (HQ) and other US/Ireland locations. Great Place To Work survey (2021) reported 78% of employees say it’s a great place to work – [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7000280). However, recent Glassdoor‑style rating on LinkedIn is 2.6/5 (589 reviews) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)
- **Engineering culture**: Seeks “founder‑minded” engineers. Technical team accounts for 96 of 443 employees (22%) – [linkedin.com](https://www.linkedin.com/company/rent-the-runway)

## Sources
1. [renttherunway.com](https://www.renttherunway.com/about-us/careers)
2. [renttherunway.com](https://www.renttherunway.com/)
3. [linkedin.com](https://www.linkedin.com/company/rent-the-runway)
4. [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7000280)
5. [pitchbook.com](https://pitchbook.com/profiles/company/52213-15)

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