--- title: 'SENIOR OPERATIONS MANAGER at The Global Talent Co.' canonical: 'https://feeny.ai/job/senior-operations-manager-the-global-talent-co-poland-j2rr2355egsh' type: 'job' last_seen: '2026-09-09' --- # SENIOR OPERATIONS MANAGER at The Global Talent Co. - **Company:** The Global Talent Co. - **Location:** Poland - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-06 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/the-global-talent-co/f5bb7739-3a75-473b-811a-624e06a5d171 ## Job description ## SENIOR OPERATIONS MANAGER (Full-Time | Hybrid | Wrocław, Poland) Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network ## THE ROLE Are you an ambitious operations professional who wants to take ownership of how a fast-growing company scales? We are looking for a Senior Operations Manager to join a rapidly growing European company and help build the systems, processes, and operational infrastructure needed for its next stage of growth. This is not a traditional corporate operations role. You will work across teams, technology, automation, and AI to solve operational challenges, improve efficiency, and build scalable ways of working. The company is a fast-growing European brand experience business that designs and manufactures custom logo signage at scale, serving customers across Europe through multiple consumer brands. Founded in 2014, the company operates across Germany, Poland, and Sweden and combines people, technology, and operational excellence to build a highly scalable business. In this role, you will take ownership of key operational areas across Design, Warehouse, Assembly, and Service Coordination, while working closely with leadership to improve performance, build scalable systems, and support the company's transition toward AI-driven operations. POSITION: SENIOR OPERATIONS MANAGER / FULL-TIME | WROCŁAW, POLAND We are looking for a high-potential operations leader who combines strong analytical and people skills with a hands-on, entrepreneurial mindset. The ideal candidate has grown within a tech-oriented, digital, scale-up, startup, or otherwise fast-moving environment and is comfortable taking ownership, solving problems, and building better ways of working. We are open to different professional backgrounds. What matters most is that you have demonstrated career progression, increasing responsibility, and the ability to operate in dynamic environments where things are constantly evolving. You will have significant ownership over operational performance and will work directly with leadership to improve efficiency, profitability, scalability, and the overall way the business operates. ## RESPONSIBILITIES - Lead day-to-day operations while continuously improving performance across cost, speed, quality, and scalability. - Design, optimize, and implement operational processes, workflows, automations, and software solutions that improve efficiency and execution. - Manage, coach, and develop teams across Design, Warehouse, Assembly, and Service Coordination. - Define and implement operational KPIs across departments and use data to identify opportunities for improvement. - Take ownership of operational budgets and financial performance, helping improve profitability and resource allocation. - Drive strategic operational initiatives that support long-term company growth and scalability. - Identify operational bottlenecks and build practical, scalable solutions that improve execution and customer experience. - Lead initiatives around automation, AI tools, AI agents, and AI-native workflows as the company modernizes its operational infrastructure. - Partner closely with leadership to build a high-performance culture focused on ownership, continuous improvement, and execution. - Turn complex operational challenges into clear priorities, action plans, and measurable outcomes. ## REQUIREMENTS - 3–7+ years of experience in operations, business operations, strategy, consulting, logistics, manufacturing, technology, or another fast-paced environment. - Demonstrated career progression and increasing levels of responsibility, ideally including experience leading people, projects, or operational functions. - Experience working in a tech-oriented, digital, startup, scale-up, or otherwise dynamic environment. - Proven ability to design and improve operational systems, workflows, and business processes. - Strong ability to balance strategic thinking with hands-on execution. - Experience managing or coordinating multiple teams, functions, or stakeholders. - Strong financial understanding, including experience working with budgets, operational costs, profitability, or P&L-related metrics. - Excellent leadership and communication skills, with the ability to motivate, develop, and hold teams accountable. - Strong analytical and problem-solving skills with a data-driven mindset. - A proactive, entrepreneurial approach: you enjoy taking ownership, figuring things out, and building solutions rather than simply managing existing processes. - Experience with automation, AI tools, emerging technologies, or digital transformation is highly preferred. - Genuine interest in AI-native workflows, AI agents, automation, and the future of operations. - Strong prioritization and execution skills, with the ability to turn ideas into measurable results. - Fluent English (C1 or above) is required. - German or Polish is a plus. ## LOCATION: WROCŁAW, POLAND This is a Wrocław-based role. Candidates currently living in Wrocław are encouraged to apply, and candidates based elsewhere in Poland may also be considered if they are open to relocating to Wrocław. The role has a hybrid structure, with the frequency of in-person work in the Wrocław office to be discussed with the hiring manager during the interview process. ## ABOUT THE COMPANY Our client is a fast-growing European company specializing in the design and manufacturing of custom logo signage for businesses across the continent. With operations across Germany, Poland, and Sweden, the company is building a scalable business through strong operational execution, technology, automation, and AI-driven transformation. The team is focused on creating world-class operational systems that enable sustainable growth while maintaining exceptional quality and customer experience. WHY JOIN? - Take real ownership of how a rapidly growing company operates and scales. - Work in a dynamic, technology-oriented environment where you can make a visible impact. - Help shape the company's transition toward AI-native operations and automation. - Work closely with ambitious leadership on strategy, execution, and business growth. - Build and improve systems across multiple operational functions rather than managing a single established process. - Have the opportunity to grow with the company as its operations and team continue to scale. ## About The Global Talent Co. ## Company Overview - **One-liner**: The Global Talent Co. connects innovative US and EU tech companies with pre-vetted, AI-powered marketing and tech professionals from Latin America, South Africa, and other global regions, serving as an Employer of Record. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Roman Kirsch (Founder & Investor), Brett Stapper (Co-Founder & Investor) ## Core Business - Primary industry/industries: Marketing Services, HR Tech, Talent Marketplace - Target customers: B2B — US and EU tech startups, SaaS companies, consumer businesses, and agencies seeking remote marketing and tech talent - Mission or purpose statement: "Our mission is to solve this by creating jobs, unlocking opportunities, and building careers that change lives." The company envisions a world where talent is global, intelligent, and unstoppable, aiming to place 3,333 AI-powered marketing professionals into global opportunities by 2027. ## Products & Services - **Global Talent Marketplace & Employer of Record (EOR)**: A platform that finds, vets, hires, pays, and manages remote professionals. The company acts as the legal employer, handling payroll, compliance, local benefits, taxes, and HR administration in over 30 countries. - **AI-Powered Matching & Vetting**: An AI-driven system that assesses candidates through automated assessments and manual interviews, connecting companies with the top 1% of talent from a network of 450,000+ pre-vetted professionals. - **Proprietary AI Training (MIRA AI)**: All marketing professionals hired through the platform receive extensive training in leading AI platforms (ChatGPT, Claude) and work alongside "MIRA AI," the company's proprietary AI-driven marketing assistant, designed to amplify their expertise. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 450,000 pre-vetted professionals in their talent network; 200 total employees (per Built In); 18 employees on LinkedIn (likely core team); 188 active job postings. - **Notable Investors/Partners**: Not publicly disclosed (appears bootstrapped). Partners include US and EU tech startups. - **Growth Signals**: High job posting growth (+12.6% monthly, +144.2% quarterly); expanding into new regions (South Africa, Latin America, Europe); strong LinkedIn follower growth (+52.2% yearly); operating in 8 countries. ## Competitive Advantages - **AI-Centric Model**: Differentiates by explicitly training all marketing talent on AI tools (ChatGPT, Claude) and providing its own proprietary AI assistant (MIRA AI), creating a "next-generation AI-powered marketing workforce." - **Risk Mitigation for Clients**: Offers a unique "talent guarantee" with unlimited free replacements and 30-day off-boarding notice, reducing hiring risk for startups. - **Cost Arbitrage**: Clients save 50-70% compared to local US/EU hires while accessing top-tier talent from Latin America and South Africa. - **Community Building**: Creates in-person and virtual marketing communities in every country of operation, with events, certification courses, and workshops to retain and upskill talent. ## Strategic Focus - **Scaling the AI-Powered Workforce**: The company's stated ambition is to place 3,333 AI-powered marketing professionals by 2027, signaling a focus on volume and AI integration. - **Geographic Expansion**: Currently operating in 8 countries (South Africa, Argentina, Colombia, Nigeria, Mexico, Ukraine, Germany, US) with plans to grow further. - **Deepening the Talent Pool**: Growing the network from 400,000+ to 450,000+ pre-vetted professionals, with a focus on marketing, design, customer success, and finance roles. - **Product-Led Growth**: Investing in AI-powered matching technology and a seamless EOR platform to reduce friction for both clients and candidates. ## Why Work Here - **Remote-First Culture**: The company is fully remote with employees across 8 countries and 6+ locations. Offices exist in San Francisco, Mexico, Germany, Romania, South Africa, and Argentina, but the default is remote work. - **Career Growth & AI Training**: The company heavily invests in upskilling its talent with AI certifications and access to proprietary AI tools, positioning workers for "future-proof" careers. - **Global Community**: Emphasis on building local communities through in-person events and workshops, providing a sense of belonging for remote workers. - **Competitive Compensation**: The company promises "the same compensation as your peers" in global tech roles, with a focus on high-impact, higher-paying roles compared to local market rates. - **High Hiring Activity**: With 188 active job postings and rapid quarterly growth (+144.2%), the company is aggressively hiring, indicating strong momentum and opportunity for internal mobility. ## Sources 1. [globaltalent.co](https://globaltalent.co/about/) 2. [linkedin.com](https://www.linkedin.com/company/the-global-talent-co) 3. [builtin.com](https://builtin.com/company/the-global-talent-co) 4. [globaltalent.co](https://globaltalent.co/how-it-works/) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/the-global-talent-co) ## Other roles at The Global Talent Co. - [Junior Full Stack Engineer – AI](https://feeny.ai/job/junior-full-stack-engineer-ai-the-global-talent-co-gauteng-6vwmbvw72nsm) — Gauteng, South Africa - [Senior Full Stack Engineer - AI](https://feeny.ai/job/senior-full-stack-engineer-ai-the-global-talent-co-gauteng-n1q50bcx7mhs) — Gauteng, South Africa - [Growth & Acquisition Marketing Manager](https://feeny.ai/job/growth-acquisition-marketing-manager-the-global-talent-co-latin-america-m1kqns6y0gey) — Latin America - [Strategic Client Director (m/w/d)](https://feeny.ai/job/strategic-client-director-m-w-d-the-global-talent-co-germany-zzwra4pxenbd) — Germany - [Client Director (German-Speaking)](https://feeny.ai/job/client-director-german-speaking-the-global-talent-co-germany-yn8tvwst5nk2) — Germany - [Recruiter](https://feeny.ai/job/recruiter-the-global-talent-co-johannesburg-s7gzfg5cpg5d) — Johannesburg, South Africa - [German-Speaking Customer Service Agent](https://feeny.ai/job/german-speaking-customer-service-agent-the-global-talent-co-cape-town-d0qyasn1fnaa) — Cape Town, South Africa - [Growth & Lead-Ops Operator — Pre-Launch Fintech](https://feeny.ai/job/growth-lead-ops-operator-pre-launch-fintech-the-global-talent-co-latin-america-t4a4rfn9vay8) — Latin America - [HEAD OF SALES (m/w/d)](https://feeny.ai/job/head-of-sales-m-w-d-the-global-talent-co-germany-vjqktj35wb0k) — Germany - [Sales Director (German-speaking)](https://feeny.ai/job/sales-director-german-speaking-the-global-talent-co-germany-favk064658y5) — Germany