--- title: 'Senior Order Management Analyst at Billtrust India Careers' canonical: 'https://feeny.ai/job/senior-order-management-analyst-billtrust-india-careers-hyderabad-3pa7wc7nz6cf' type: 'job' last_seen: '2026-10-19' --- # Senior Order Management Analyst at Billtrust India Careers - **Company:** Billtrust India Careers - **Location:** Hyderabad, India - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-19 - **Apply:** https://www.billtrust.com/careers/job-openings/?gh_jid=8030571003 ## Job description ## Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it. ## Our Values Customers We relentlessly increase value for customer and do the right thing for them. Action We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability. ## Team Spirit We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create. Excellence We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger. Senior Order Management Specialist Senior Order Management Specialist will manage end-to-end order processing across a global customer base. This role focuses on order accuracy, timely fulfillment, issue resolution, and continuous process improvement. You will work closely with Sales, Finance, Logistics, and Customer Success teams to ensure smooth order lifecycle management while minimizing delays and errors. ## What You'll Do - Manage the full order lifecycle from order entry to shipment and delivery. - Review, validate, and process customer orders in ERP/CRM systems. - Handle complex, high-value, or contract-based orders with accuracy - Ensure timely order fulfillment aligned with defined SLAs. - Coordinate with Sales, Finance, and Logistics to resolve order-related issues. - Monitor order status, backlogs, and delivery schedules proactively. - Investigate and resolve order discrepancies, including pricing, billing, and shipping issues. - Manage order modifications, cancellations, returns (RMA), and credit/rebill processes. - Act as escalation point for critical or delayed orders. - Generate and analyze reports on order volume, turnaround time, and accuracy. - Identify bottlenecks and recommend process improvements or automation opportunities. - Maintain accurate documentation for audit and compliance purposes. - Support system enhancements, testing (UAT), and process documentation (SOPs) Experience & Technical Background: - 5+ years of experience in Order Management / Order Processing / O2C operations. - Strong experience working with ERP systems (SAP, Oracle, NetSuite, Salesforce, etc.) - Proven track record of managing high-volume and complex order workflows. - Excellent analytical and problem-solving skills. - Strong communication skills with stakeholder management experience. - High attention to detail and ability to manage multiple priorities. - Experience working in a global or shared services environment. Bonus Point: - Knowledge of Order-to-Cash (O2C) lifecycle processes. - Experience with automation tools or workflow solutions (RPA). - Exposure to SLA/KPI-driven environments. - Lean / Six Sigma certification. - Experience improving order cycle time and reducing errors. ## About Billtrust India Careers ## Company Overview - **One-liner**: Billtrust provides AI-powered accounts receivable (AR) automation software that helps B2B companies accelerate cash flow, reduce payment processing costs, and improve financial efficiency. - **Entity Type**: Private (acquired by EQT in 2021; previously public under ticker BTRS) - **Headquarters**: Lawrenceville, New Jersey, USA (global offices in Hyderabad, India; Nashville, USA; Kraków, Poland) - **Founded**: 2001 - **Founders**: Names not publicly available in the provided sources ## Core Business - **Industry**: B2B Fintech – Accounts Receivable Automation and Order-to-Cash Solutions - **Target Customers**: B2B enterprises, finance teams in mid-market to large companies across 40+ industries - **Mission / Purpose**: “Develop solutions that dramatically improve financial processes, deliver transformative customer experiences, and provide insights to enable faster, better decisions—all to create raving fans and long-term loyalty.” ## Products & Services - **AR Automation Suite**: End-to-end order-to-cash platform including invoice delivery, multi-channel payment enablement, intelligent cash application, and automated credit processes. - **Billtrust Payments Network**: Supplier-driven payments network that automates invoice delivery into buyer AP portals. - **Credit Application Automation**: Automates the credit application and decisioning process. - **AI-Powered Cash Application**: Uses machine learning to automatically match payments to open invoices. - All offerings are **SaaS** and cloud-based. ## Market Standing - **Valuation / Market Cap**: Not disclosed (acquired by EQT in 2021 for ~$1.1 billion; no public valuation since) - **Key Metric**: Total Funding – Not publicly available as a private company (last known public revenue prior to going private: ~$130M in 2020) - **Notable Investors / Partners**: **EQT** (current owner) - **Growth Signals**: - 900+ total employees globally (Built In) - 24+ years of AR technology expertise - Processes over **$1 trillion** in transactions annually - Serves **8,000+** customers with **40+** AP portal integrations - Active hiring in India (Hyderabad) for roles like Database Reliability Engineer, Engineering Manager, Site Reliability Engineer, TechOps Manager ## Competitive Advantages - **Deep AR domain expertise**: No other vendor has focused exclusively on B2B AR automation for over two decades. - **AI-driven automation** across invoice delivery, payment matching, and credit decisioning. - **Broad connectivity**: 40+ connectors to buyer AP portals and ERP systems. - **High customer retention** and double-digit market share in many of the industries served. - **Scalable platform** trusted by thousands of mid-market and enterprise clients. ## Strategic Focus - Expanding the **supplier-driven payments network** and automated invoice delivery into buyer AP portals. - Pushing automation into new areas like **credit application** and **cash application**. - Deepening **AI/ML capabilities** to further reduce manual work in order-to-cash. - Growing international presence, including the **India engineering hub** in Hyderabad. ## Why Work Here - **Remote-First Culture**: Full-remote company with optional office spaces; some roles may be hybrid (3 days/week on-site) depending on location. [billtrust.com/careers](https://www.billtrust.com/careers) - **Work-Life Balance**: Open PTO, summer flex Fridays (half-day Fridays), birthday day off, two annual company recharge days, and a sabbatical program for long-tenured employees. [billtrust.com/careers](https://www.billtrust.com/careers) - **Family & Wellness**: Generous paid parental leave, fertility and daycare benefits, comprehensive medical plans, disability, life, and FSA with employer contributions. [billtrust.com/careers](https://www.billtrust.com/careers) - **Financial Growth**: 401k with company match, performance bonuses. [billtrust.com/careers](https://www.billtrust.com/careers) - **Diversity & Inclusion**: Employee Resource Groups, equal opportunity employer, strong commitment to ethical and sustainable practices. [billtrust.com/careers](https://www.billtrust.com/careers) - **Engineering Culture**: Emphasis on innovation, excellence, team spirit, and continuous learning – with dedicated individual contributor and leadership development tracks. [billtrust.com/careers](https://www.billtrust.com/careers) - **India Presence**: Hyderabad office actively hiring for senior engineering and infrastructure roles (see open positions). [linuxcareers.com](https://www.linuxcareers.com/company/billtrust1) ## Sources 1. [Billtrust Careers Page](https://www.billtrust.com/careers) (benefits, culture, remote-first policy) 2. [Built In – Billtrust Profile](https://builtin.com/company/billtrust) (employee count, offices, perks) 3. [LinuxCareers – Billtrust India Openings](https://www.linuxcareers.com/company/billtrust1) (current India roles) 4. 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