---
title: 'Senior Partnerships Manager at Backbase'
canonical: 'https://feeny.ai/job/senior-partnerships-manager-backbase-london-pkxw8479a4bn'
type: 'job'
last_seen: '2026-09-12'
---

# Senior Partnerships Manager at Backbase

- **Company:** Backbase
- **Location:** London, United Kingdom
- **Posted:** 2025-10-09
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/7297927

## Job description

The Job in Short

Join a growing global team that’s at the heart of Backbase’s strategic vision! As a Senior Ecosystems Partnerships Manager, you will be the driving force behind our fintech third-party partnership strategy. You'll manage the full partner lifecycle—from identifying and negotiating to managing complex deals - to fuel our Ecosystem growth and deliver cutting-edge solutions to our banking clients.

What you'll do:

In this dynamic role, you will be responsible for strategically growing and managing our fintech partnerships across our global markets. You will act as a critical connector, coordinating projects, pricing strategies, and internal and external stakeholder relationships to ensure our partnerships deliver maximum value and innovation.

- Be responsible for the full partner lifecycle; identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth;
- Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program.
- Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning of continuous improvement in Backbase partnerships approach;
- Work closely with the Director on supporting pricing and commercial strategy for existing and new partners;
- Be responsible for internal reporting on partnerships and related activities to the leadership;
- Manage and support complex partnership deals, with multiple stakeholders internally and externally.
- Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal;

## Who you are

We are looking for an experienced, driven partnerships professional who thrives in a fast-paced environment and possesses a deep understanding of the fintech and banking space. You are a natural relationship builder and negotiator with a track record of translating partnerships into impactful business outcomes.

- 9+ years of professional experience in partnerships, partnership management, with a focus on identifying and signing new partners in the Fintech, Payments, and/or Banking space.
- Strong understanding of payments, payments modernization, and money movement.
- A track record of building impactful partnerships, co-creating new products, and driving both innovation and revenue growth.
- Proven ability to build and maintain successful relationships with partners, working effectively with senior leadership and multiple stakeholders on the partnership side.
- Comfortable working in an environment where entrepreneurship, teamwork, collaboration, and delivered business outcomes are highly valued.
- A Bachelor’s degree in business administration, finance, or similar streams is highly preferred, with a Master's degree being a plus.

## About Backbase

## Company Overview
- **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform.
- **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2003
- **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources)

## Core Business
- **Primary industry**: Banking technology / financial services software
- **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users)
- **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.”

## Products & Services
- **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.”

## Competitive Advantages
- **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security
- **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision
- **Progressive modernization** – works with existing cores, no big-bang migration required
- **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012

## Strategic Focus
- Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount)
- Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto)
- Continuing to shift banks from legacy fragmentation to a unified, composable operating system

## Why Work Here
- **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
- **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
- **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
- **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots.

## Sources
1. [backbase.com/careers](https://www.backbase.com/careers)
2. [backbase.com/about](https://www.backbase.com/about)
3. [backbase.com](https://www.backbase.com/)
4. [linkedin.com/company/backbase](https://www.linkedin.com/company/backbase)

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