--- title: 'Senior People Analytics Lead at Coursera' canonical: 'https://feeny.ai/job/senior-people-analytics-lead-coursera-united-states-tba9k6c5rsbr' type: 'job' last_seen: '2026-11-11' --- # Senior People Analytics Lead at Coursera - **Company:** Coursera - **Location:** United States - **Posted:** 2026-11-09 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/coursera/jobs/6251972004 ## Job description ## About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our [blog](https://blog.coursera.org/coursera-and-udemy-are-now-one-company-creating-the-worlds-most-comprehensive-skills-platform/). Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. ## How we work We let you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together.  If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. ## About this role You’ll shape how the organization understands and manages its workforce. Reporting to the Director of People Operations & Technology, you’ll own the people analytics roadmap, build trusted data and reporting, and turn insights into practical improvements across the employee lifecycle. You’ll partner with People Business Partners, Talent Acquisition, Total Rewards, Employee Relations, and People leadership, and work with HRIS, IT, and Finance to connect data and strengthen governance. This is a hands-on senior individual contributor role with broad influence across the People team. ## About Your Skills People Data Foundations Building trusted, well-governed people data through reliable pipelines, consistent metric definitions, and quality checks that make reporting and analysis dependable. Process & Performance Analytics Using data to find bottlenecks, errors, and manual work in People processes, set baselines, and measure whether improvements, including AI and automation, deliver results. Insight to Decision Applying the right analytical methods to workforce questions and turning findings into clear recommendations and dashboards that senior leaders act on. ## What you’ll be doing - Own the analytics roadmap. Prioritize the People organization’s most important workforce, talent, and operational questions, and balance immediate needs with foundational work like data quality, consistent metrics, and reliable reporting. - Build trusted people data. Partner with HRIS and data owners to maintain reliable datasets and pipelines, with clear metric definitions, quality checks, and documentation. - Improve People processes. Analyze onboarding, employee changes, case management, and offboarding to find bottlenecks, errors, and manual work. Set baselines, recommend improvements with process owners, and measure results. - Measure operational performance. Develop metrics for service demand, cycle times, resolution quality, and rework to inform capacity, self-service, and automation priorities. - Deliver workforce and talent insights. Work with People Business Partners and Finance on headcount, workforce costs, org structure, hiring, retention, internal mobility, and succession, and connect findings to workforce plans. - Apply advanced methods. Use statistical analysis, forecasting, and predictive techniques, and clearly communicate assumptions and limitations. - Tell the story. Build dashboards that leaders actually use, streamline recurring reporting, and run a quarterly workforce insights review that highlights changes, risks, and recommended actions. - Advance AI and automation responsibly. Identify, validate, and measure practical AI and automation opportunities. Embed privacy, access controls, and responsible-use practices, and partner with Legal and IT on sensitive data. - Build capability. Set analytical standards and coach People colleagues on using data confidently. ## Qualifications - 8+ years in people analytics, HR analytics, or a related field, with substantial experience applying analytics to People data and processes. - Strong understanding of HR operations, employee lifecycle processes, and workforce and talent metrics. - Experience with Workday or a similar HRIS, including how system configuration and business processes affect data quality. - Experience integrating complex HR datasets and building sustainable pipelines with HRIS, IT, or data engineering teams. - Advanced SQL and strong Python or R skills. - Advanced proficiency in Databricks, Tableau, or similar platforms, with a track record of building reporting that leaders use to make decisions. - Strong grounding in statistical methods, with the judgment to match the approach to the question and the data. - Demonstrated success translating analysis into measurable improvements in efficiency, service quality, data accuracy, or employee experience. - The ability to scope ambiguous requests, prioritize competing needs, and deliver independently. - Clear, compelling communication with senior People and business leaders. - Sound judgment with sensitive employee data and a commitment to privacy, fairness, and responsible AI. ## Compensation This role is available in the following US Pay Zones: US Zone 3: $147,475 - $173,500 US Zone 4: $137,275 - $161,500 At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are. US Pay Zones Zone 1 – San Francisco Bay Area only Zone 2 – New York City Metro and Seattle Metro Zone 3 – CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (outside of NYC Metro), OR, RI, TX, VA, WA (outside of Seattle Metro) Zone 4 – All other US locations not listed in Zones 1–3 Posting Date: November 9, 2026 Application Window: November 9 - November 20, 2026 We anticipate the application window will be open until November 20, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. ## #LI-JC2 For more information about how Coursera collects and uses your personal information, please see our [Coursera + Udemy Global Applicant Privacy Notice](https://files.clinchtalent.com/1d7f2c0f91ebf75d580f56447fa54859/2acb24eb91f1e23b90ac9e9285de5aaf/Global%20Applicant%20Privacy%20Notice.pdf). To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our [Fraudulent Activity Submission Form.](https://forms.gle/Mb8UktwuaJAukb3H7) Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. ## About Coursera ## Company Overview - **One-liner**: Coursera is a global online learning platform that partners with leading universities and companies to offer courses, certificates, and degrees, enabling individuals and organizations to build job-relevant skills. - **Entity Type**: Public (NYSE: COUR) - **Headquarters**: Mountain View, California, USA - **Founded**: 2012 - **Founders**: Andrew Ng and Daphne Koller ## Core Business - **Primary industry**: EdTech, online learning, professional development and credentialing - **Target customers**: B2C (individual learners), B2B (enterprises and teams via Coursera for Business), B2G (governments and institutions) - **Mission**: “To provide universal access to world-class learning” [coursera.org](https://www.coursera.org/about) ## Products & Services - **Courses & Specializations**: Free and paid online courses across AI, data science, business, health, and more, often with shareable certificates. - **Professional Certificates**: Job-aligned programs co-created with employers like Google, IBM, and Microsoft (e.g., Google Cybersecurity, IBM Data Analyst). - **Online Degrees**: Bachelor’s and master’s degrees from accredited universities in fields such as computer science, data, and business. - **Coursera Plus**: Annual subscription offering unlimited access to most courses, Specializations, and Professional Certificates. - **Coursera for Business (Teams & Enterprise)**: Enterprise learning platform with analytics, skills benchmarking, and tailored workforce training. [coursera.org](https://www.coursera.org/) - **AI-Powered Features**: Coach (personalized guide), Role Play, Course Builder, and Skills Tracks — all designed to deliver scalable, personalized learning. - **Udemy Merger (Pending)**: In December 2025, Coursera announced a definitive agreement to combine with Udemy, creating one of the world’s most comprehensive skills development platforms (all-stock transaction, subject to approvals). [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) ## Market Standing - **Valuation/Market Cap**: Not publicly available in provided sources (public company; market cap fluctuates and is not disclosed in the search results). - **Key Metric**: Full-year 2025 revenue of $757 million (up 9% YoY). Guidance for 2026: $805–815 million. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) - **Notable Investors/Partners**: Over 375 university and industry partners including Google, IBM, Microsoft, Stanford, Yale, and Anthropic. Key shareholders: New Enterprise Associates (NEA) and Andrew Ng (Chairman). - **Growth Signals**: 197 million registered learners as of Dec 31, 2025; 93% net retention rate for paid enterprise customers; Q4 2025 revenue growth of 10% YoY; India development center expected to drive 33% of product innovation by 2027; merger with Udemy to expand reach. ## Competitive Advantages - **Trusted Credentials**: Courses and certificates issued directly by top universities and industry leaders (Google, IBM, etc.), widely recognized by employers. - **AI-Powered Personalization**: Generative AI features (Coach, Role Play, Course Builder) differentiate the learning experience. - **Scale & Catalog**: One of the largest online learning catalogs globally, covering high-demand fields like GenAI, data science, and cybersecurity. [coursera.org](https://www.coursera.org/) - **Public Benefit Corporation & B Corp**: Demonstrates commitment to social impact and accessible education. ## Strategic Focus - **AI Integration**: Continuing to embed AI across the platform to improve learning outcomes and instructor/partner tools. - **Udemy Combination**: Completing the merger with Udemy to create the most comprehensive skills platform for both individual learners and enterprises. - **India Expansion**: Building a cross-functional development center in India (product, engineering, data, design) to drive local and global innovation. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Enterprise & Government Upskilling**: Scaling Coursera for Business to serve larger organizations and public sector clients worldwide. ## Why Work Here - **Culture & Impact**: Mission-driven environment focused on transforming lives through learning. Annual “Make-A-Thon” encourages innovation across teams. - **Career Growth**: Extensive careers rubric, opportunities to work on high-impact projects, and early influence in new geographies (e.g., India Tech Jobs). - **Remote/Hybrid Policy**: Not explicitly defined in provided materials, but roles are located in Mountain View (HQ) and India (Delhi/NCR); likely offers hybrid or remote flexibility. - **Engineering & Product Teams**: Cross-functional setup in India covering enterprise payments, machine translations, API platform, and notifications — with autonomy to execute independently. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Diverse Roles**: Current openings include Content Production Manager, Instructional Designer, Learning Designer, Degree Program Operations Specialist, and more. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) ## Sources 1. [coursera.org](https://www.coursera.org/about) – About Coursera 2. [coursera.org](https://www.coursera.org/) – Main site (product details, FAQs) 3. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) – Q4 & FY2025 Financial Results 4. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) – India Tech Jobs page (development center info) 5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) – Careers page (open positions) ## Other roles at Coursera - [Enterprise Implementation Manager](https://feeny.ai/job/enterprise-implementation-manager-coursera-united-kingdom-4mg66t66v18b) — United Kingdom - [Senior Revenue Accountant](https://feeny.ai/job/senior-revenue-accountant-coursera-united-states-t9s2v38kvhaf) — United States - [Enterprise Account Director (Benelux/Nordics)](https://feeny.ai/job/enterprise-account-director-benelux-nordics-coursera-dublin-1hget7n0xtp7) — Dublin, Ireland - [Enterprise Account Director (Benelux/Nordics)](https://feeny.ai/job/enterprise-account-director-benelux-nordics-coursera-united-kingdom-6r7fnp0wygnh) — United Kingdom - [Marketing Specialist (Melbourne)](https://feeny.ai/job/marketing-specialist-melbourne-coursera-melbourne-gv51nttr4ree) — Melbourne, Australia - [Senior Revenue Operations Manager](https://feeny.ai/job/senior-revenue-operations-manager-coursera-united-states-x5qb65ergw0a) — United States - [Customer Success Manager (German-speaking)](https://feeny.ai/job/customer-success-manager-german-speaking-coursera-london-tzpshcmtdd5w) — London, United Kingdom - [Customer Success Manager (German-speaking)](https://feeny.ai/job/customer-success-manager-german-speaking-coursera-dublin-9f6y5bjh5cpr) — Dublin, Ireland - [Benefits Analyst](https://feeny.ai/job/benefits-analyst-coursera-united-states-mqjme6etr0sg) — United States - [Revenue Operations Manager, Japan](https://feeny.ai/job/revenue-operations-manager-japan-coursera-japan-r8bq7xe3w3z9) — Japan