---
title: 'Senior People Operations Associate - Americas at PPRO'
canonical: 'https://feeny.ai/job/senior-people-operations-associate-americas-ppro-sao-paulo-nx2aktxwa1mn'
type: 'job'
last_seen: '2026-09-13'
---

# Senior People Operations Associate - Americas at PPRO

- **Company:** PPRO
- **Location:** São Paulo, Brazil
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/ppro/c4408c9f-ece3-4315-9e99-6a9d9253b04d

## Job description

At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.

Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.

The Purpose:

What you’ll be doing:

- Manage day-to-day People Operations across Brazil, Mexico, Argentina and the USA, ensuring employee data, documentation and processes are accurate, up to date and delivered within required deadlines.
- Prepare and coordinate monthly payroll inputs, including salary changes, bonuses, benefits, absences and other employee changes, working closely with external payroll and internal Accounting and Treasury teams.
- Own regular payroll and people related reporting for Finance, ensuring data is accurate, timely and aligned with payroll and HR data to support financial planning, reporting and reconciliation.
- Manage employee benefits administration and respond to employee and manager queries relating to payroll, benefits, policies, contracts, personal data and other People Operations matters.
- Support the full employee lifecycle, including onboarding, internal transfers, changes to employment and offboarding, ensuring a smooth and consistent experience.
- Prepare employment contracts, letters and other People documentation, maintaining a high standard of accuracy and confidentiality.
- Identify opportunities to improve, simplify and automate People Operations processes, using AI and other technology where appropriate to reduce manual work, improve accuracy and build more scalable ways of working as PPRO grows, including contributing to regional and global People projects.
- Maintain appropriate processes, controls and documentation to support data integrity, compliance and operational efficiency, including supporting internal and external audits and responding to audit requests.
- Collaborate with People Partners, Talent Acquisition, Finance, Legal and other teams on employee and People-related matters, contributing to global initiatives and sharing best practice across the wider People team.

What you’ll need:

- 5+ years experience in People Operations and Payroll, ideally in a fast paced, growing environment.
- Hands-on experience managing Brazil payroll, including preparing payroll inputs, reviewing calculations and working with payroll providers.
- Experience managing or supporting payroll across other Americas markets, particularly Mexico, Argentina or the USA, is a plus.
- Experience with benefits administration and supporting the full employee lifecycle, including onboarding, changes and offboarding.
- Strong English communication skills and confidence working with colleagues and stakeholders across different countries and levels of seniority.
- Strong attention to detail, with a methodical approach to data, problem-solving and deadlines.
- A collaborative and proactive approach, with the ability to build trusted relationships, work independently and look for new ways to improve how we work.
- Comfortable managing competing priorities and working under pressure, while maintaining a positive and pragmatic approach.

What's in it for you?

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Insurance - Because better safe than sorry - we want our employees to benefit from  various insurances including life insurance, health insurance + dental plan and travel insurance.

Meal vouchers - BRL 54/ day -  Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Transportation Voucher - we will cover your costs of commute!

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

SESC -  private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.

Pet-friendly office- Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

## About PPRO

## Company Overview
- **One-liner**: PPRO provides a single integration for businesses and banks to accept and process a wide range of local payment methods in over 85 markets globally.
- **Entity Type**: Private (Growth Stage, 9 known funding rounds)
- **Headquarters**: London, United Kingdom
- **Founded**: 2006
- **Founders**: (Not publicly available)

## Core Business
- **Primary industry/industries**: Financial Services, Payments Technology, Local Payments Infrastructure
- **Target customers**: B2B; e-commerce platforms, payment service providers (like Stripe and PayPal), banks, and other enterprises seeking to expand their global payment capabilities.
- **Mission or purpose statement**: To help businesses grow globally by letting their customers pay the local way. They combine local intelligence with technology and deep expertise to provide a truly local presence.

## Products & Services
- **Local Payment Method (LPM) Aggregation**: A single API and platform to manage an extensive portfolio of local payment methods (e.g., digital wallets, bank transfers, buy now, pay later) across 85+ countries.
- **PPRO Connect**: A platform that orchestrates and manages all local payment methods, providing a single point of integration for acquiring and payouts.
- **Licensing and Compliance**: Infrastructure and licenses that enable clients to accept payments without having to individually acquire licenses in each market.

## Market Standing
- **Valuation/Market Cap**: Not publicly available for this private company.
- **Key Metrics**:
    - **Annual Revenue**: **EUR 56.3M** (per LinkedIn).
    - **Total Transaction Volume**: **€20 billion** (per company website).
    - **Merchants Served**: **3 million+** (per company website).
- **Notable Investors/Partners**: Partners include major players like Stripe and PayPal. Specific lead investors not disclosed in search results, but the company has 9 prior funding rounds.
- **Growth Signals**:
    - 20 years in business (founded 2006), demonstrating strong market stability.
    - Employs **358 people** (+4.5% YoY, +22 people) (per LinkedIn).
    - Operations in 7 countries, with a workforce distributed across 21 countries.
    - Serves 85+ markets and processes over €20bn in transaction volume.

## Competitive Advantages
- **Deep Local Expertise**: Offers a "local presence" in 85+ markets, combining local knowledge with a tech-first approach, which is a high barrier to entry for competitors.
- **Single Integration**: An engineering-first approach that simplifies a notoriously complex global payments problem into a single API.
- **Established Partnerships**: Strong relationships with leading global payment service providers, banks, and e-commerce platforms.
- **Scale & Reliability**: 20 years of operation and processing significant transaction volume (€20bn) provides a strong track record and trust.

## Strategic Focus
- **International Expansion**: Continuously adding new local payment methods and expanding into new markets to help customers grow their global reach.
- **Customer-Centricity**: Placing the customer at the center of product development to solve core payment challenges.
- **Deepening Platform Capabilities**: Enhancing the PPRO platform to offer more sophisticated orchestration, compliance, and licensing solutions.

## Why Work Here
- **Culture**: An open, diverse, and inclusive culture with 50+ nationalities working together. Core values include "We get things done," "We act with trust and integrity," "We put the customer first," and "We work as a team."
- **Work Model**: **Hybrid** with a typical on-site requirement of **three days per week**.
- **Global & Collaborative**: Opportunities to work with talented global counterparts on challenging projects across 9 locations.
- **Perks & Benefits**:
    - **Competitive salary** with great benefits.
    - **Dedicated yearly budget** for professional development (courses, workshops, certifications) and access to **LinkedIn Learning**.
    - **Gym membership support**.
    - **Mental health and well-being platform** partnership.
    - **Work from abroad policy**: 30 days per year of international remote work flexibility.
    - **Engagement and collaboration** budgets and events.
    - **Paid time off and parental leave**.
- **Growth**: Clear opportunities for advancement in a tech-led business. The interview process is candidate-experience focused, typically aiming for a 4-week cycle.

## Sources
1. [ppro.com - Careers](https://www.ppro.com/about-us/careers/)
2. [ppro.com - About Us](https://www.ppro.com/about-us/)
3. [ppro.com - Team](https://www.ppro.com/about-us/team/)
4. [jobs.lever.co - PPRO](https://jobs.lever.co/ppro)
5. [linkedin.com/company/ppro](https://linkedin.com/company/ppro)

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