---
title: 'Senior People Operations Associate at Tennr'
canonical: 'https://feeny.ai/job/senior-people-operations-associate-tennr-new-york-gbqqaz8v5j7y'
type: 'job'
last_seen: '2026-10-15'
---

# Senior People Operations Associate at Tennr

- **Company:** Tennr
- **Location:** New York, NY
- **Compensation:** $100k–$120k
- **Employment:** full-time
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/tennr/dbb54626-924c-4d5d-811d-62c57253ed6e

## Job description

Company Description Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.

## Responsibilities

- Own employee lifecycle operations including onboarding, offboarding, role changes, and internal mobility.
- Ensure a world-class onboarding experience that sets new hires up for immediate impact and long-term success.
- Manage HR systems and data (e.g., HRIS, benefits platforms), ensuring accuracy, compliance, and scalability.
- Drive people processes forward by documenting, refining, and improving workflows as the company grows.
- Partner with leaders to support performance cycles, feedback processes, and employee development initiatives. Represent People Ops as a trusted, approachable partner across the organization.
- Support compensation and equity administration in close collaboration with leadership and finance.
- Maintain benefits programs (healthcare, 401k matching, PTO) and act as a knowledgeable, trusted resource for employees.
- Ensure compliance with employment laws, policies, and best practices while keeping things pragmatic and human.
- Champion culture initiatives that reinforce Tennr’s values and strengthen in-office collaboration.
- Analyze people data and surface insights that help leadership make better decisions.
- Support employee relations with discretion, fairness, and strong judgment.

## Qualifications

- 4+ years of experience in People Operations, HRBP, or a similar role, ideally at a fast-paced, high-growth organization
- Proven ability to run core people processes independently with high attention to detail and a hunger for automation
- Strong understanding of benefits administration, HR systems, and employment compliance.
- Exceptional communication skills
- Comfort operating in ambiguity and building structure where none exists.
- A people-first approach balanced with strong business judgment.
- Excitement about being in-office and contributing to a strong, collaborative culture.

Why Tennr?

- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.

## Benefits

- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave

## About Tennr

## Company Overview
- **One-liner**: Tennr is an agentic patient orchestration platform that automates complex healthcare workflows—from document intake and prior authorization to patient routing—to eliminate care delays and reduce denials.
- **Entity Type**: Private (Series C)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Healthcare IT / Healthcare Operations
- **Target customers**: B2B – healthcare providers (hospitals, health systems, independent practices, specialty clinics)
- **Mission / purpose**: “Eliminate patient care delays across the U.S. healthcare system” – [tennr.com](https://www.tennr.com/)

## Products & Services
- **Document Wrangling**: Automates classification, routing, and extraction of unstructured documents (referrals, clinical notes, insurance forms, letters of medical necessity) from fax, portal, or internal orders. – [tennr.com](https://www.tennr.com/)
- **Intelligent Insurance Decisioning**: Checks eligibility, investigates benefits, submits and tracks prior authorizations against payer criteria. – [tennr.com](https://www.tennr.com/)
- **Patient Flow Orchestration**: Real-time control tower showing stuck patients, prioritizes work, and automatically updates charts and orders to keep patients moving through care journeys. – [tennr.com](https://www.tennr.com/)
- **Care Coordination & Closing the Loop**: Automatically requests missing documentation from the right party and tracks it through completion. – [tennr.com](https://www.tennr.com/)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: $159.75 M (per [cbinsights.com](https://www.cbinsights.com/company/tennr)) / $161.3 M (per [linkedin.com](https://www.linkedin.com/company/tennrai)) – conflicting reports
- **Latest Round**: Series C ($101 M raised ~1 year ago) – [cbinsights.com](https://www.cbinsights.com/company/tennr)
- **Notable Investors**: Foundation Capital, Andreessen Horowitz, Lightspeed, Frank Slootman, Institutional Venture Partners, and 10 others – [cbinsights.com](https://www.cbinsights.com/company/tennr)
- **Growth Signals**:
  - Headcount grew 148.7% YoY to 239 employees (monthly growth +4.6%) – [linkedin.com](https://www.linkedin.com/company/tennrai)
  - Processed over 10 M patients in 2025 – [tennr.com/careers](https://www.tennr.com/careers)
  - Named to Cloud 100 Rising Stars 2024, CB Insights Digital Health 50 2024, and Top 40 Private Companies 2024 – [tennr.com/careers](https://www.tennr.com/careers)

## Competitive Advantages
- **Proprietary vision-language models** trained on the largest dataset of service-to-payer criteria mappings, enabling policy-grade decisioning at scale.
- **End-to-end automation** that handles the entire patient journey from intake through authorization and scheduling, reducing manual touch points and first-pass denials.
- **Real-time visibility** into operational bottlenecks across referrals, consults, diagnostics, and authorizations.

## Strategic Focus
- **Patient flow optimization**: Intelligently route patients to the right care setting while eliminating delays.
- **Denial prevention**: Automate payer criteria checks to slash first-pass denials.
- **Care coordination**: Close loops on missing documentation and automate follow-ups with patients, providers, and payers.
- **Scale**: Expand platform to handle millions of care pathways per month across national networks and independent providers.

## Why Work Here
- **Culture**: “Problem Obsessed,” “Confrontation” (face hard truths directly), “Courage,” “Conviction,” “Clarity,” and “Cowboy” (set the pace, do instead of talk) – [tennr.com/careers](https://www.tennr.com/careers)
- **Work model**: In-person culture (HQ in New York, NY)
- **Benefits**: Meaningful equity, competitive salary, 401k matching, unlimited PTO, free lunch (and a pantry with “a strangely wide array of puffed corn snacks”) – [tennr.com/careers](https://www.tennr.com/careers)
- **Engineering culture**: Fast-paced, data-driven, with proprietary AI/ML models; open roles include Backend Software Engineer, Staff Product Engineer, Staff Backend Software Engineer, and Product Manager – [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr)
- **Recognition**: Listed as one of the “50 Most Promising Startups 2024” and other industry accolades – [tennr.com/careers](https://www.tennr.com/careers)

## Sources
1. [tennr.com](https://www.tennr.com/)
2. [tennr.com/careers](https://www.tennr.com/careers)
3. [cbinsights.com](https://www.cbinsights.com/company/tennr)
4. [linkedin.com](https://www.linkedin.com/company/tennrai)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/tennr)

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- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-tennr-new-york-jczztatgrjq1) — New York, NY
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