---
title: 'Senior People Ops Generalist at Scribe'
canonical: 'https://feeny.ai/job/senior-people-ops-generalist-scribe-san-francisco-h4ppq0n6agfp'
type: 'job'
last_seen: '2026-09-09'
---

# Senior People Ops Generalist at Scribe

- **Company:** Scribe
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-20
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/scribe/988bfdde-69dc-4fb0-af7e-b80fc75f9c71

## Job description

## About Scribe

Scribe is where exceptional people come to do the best work of their careers. Our Workflow AI platform automatically captures and optimizes how work gets done – 94% of the Fortune 500 use it, and 45% are paying customers. We hit $100M ARR https://scribe.com/library/100-million-arr in May 2026 and have grown to over 5 million daily active users across 600,000 businesses. We're Series C and valued at $1.3 billion. We're builders who hold a high bar, move fast, and care deeply about each other and our customers.

📌 About the Role

Scribe's people mission is straightforward: be the place where exceptional people do the best work of their careers. This role exists to build the infrastructure that makes that real as we scale from 200 to 500+ employees.

As our Senior People Operations Generalist, you'll own programs that don't exist yet and improve the ones that do – spanning manager enablement, performance cycles, total rewards, and the connective tissue between People and Recruiting. This is a high-ownership role at a pivotal stage: you'll be shaping how the company grows, not just supporting it.

🛠️ What You'll Do

- Build manager enablement that actually sticks. Design the coaching, tools, and accountability structures that set managers up to lead well and hold a high performance bar as the org grows
- Own performance cycles and engagement surveys end-to-end: design, run, synthesize, and turn what the data tells you into recommendations the business acts on
- Close the loop between People and Recruiting. Help establish the feedback system between who we hire, what qualities predict success at Scribe, and how that informs both sourcing and long-term retention
- Bring rigor to compensation and total rewards. Take what's currently ad hoc (comp requests, market benchmarking, total rewards framing) and build something repeatable and defensible
- Partner with People leadership to prioritize and execute the people roadmap, staying ahead of what employees and managers actually need before it becomes a problem
- Identify gaps and build what doesn't exist yet, from lifecycle improvements to new engagement initiatives, take a direction and run with it

🔍 What We're Looking For

- Has 5+ years in People or HR at a fast-growing company and has seen firsthand what breaks as headcount scales
- Forms a point of view fast and moves on it – knows how to operate with speed and limited resources without waiting for a complete brief
- Doesn't just report what the data says; has a perspective on what it means and what to do about it
- Naturally pulls people along – makes teammates better without needing a formal mandate
- Comfortable holding competing priorities, knowing when to stay the course and when to pivot
- Energized by pace and ambiguity; learns fastest when the playbook doesn't exist yet

✨ Nice to Have

- Has worked in a combined People and Talent function and understands how the two inform each other
- Has coached managers directly, not just handed them a policy doc
- Experience at a later-stage company, with the judgment to spot what Scribe should be building now
- Familiarity with people metrics and how to benchmark them against external data

📍 Location

Hybrid, 3 days per week in our San Francisco office.

💰 Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

🎁 Benefits

- Health, dental, and vision insurance for you and your dependents
- Flexible paid time off and company holidays
- 401(k)
- Paid parental leave
- Daily catered lunch (SF office)
- Commuter benefits
- Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

## About Scribe

## Company Overview
- **One-liner**: Scribe is an AI-powered platform that automatically captures, documents, and shares workflows, providing the missing context for teams and AI agents to operate efficiently.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, USA (with employees across 3 continents)
- **Founded**: 2020
- **Founders**: Jennifer Smith (CEO) and Aaron Podolny

## Core Business
- Primary industry: Workflow documentation, AI-powered process intelligence, and enterprise knowledge management
- Target customers: B2B, serving both SMBs and large enterprises (94% of the Fortune 500 are customers)
- Mission: "To unleash and uplevel the world's know-how" — making it automatic for the "go-to person" on every team to share how they get things done

## Products & Services
- **Scribe Platform**: An AI-powered tool that automatically captures step-by-step workflows as users work, transforming institutional knowledge into documentation, guides, and context that both human teams and AI agents can read.
- **Scribe AI**: A suite of AI features that analyzes workflows to surface bottlenecks, redundancies, and time drains; provides data-backed recommendations for automation; and gives AI tools (like agents and copilots) the workflow context they need to perform 71% better.
- **Workflow Intelligence**: A product that helps enterprises build their AI roadmap in days by identifying exactly where AI and automation will have the biggest impact and proving ROI.

## Market Standing
- **Valuation**: $1.3 billion (as of early 2026, per Fortune reporting)
- **Key Metric**: Total funding raised of $130M; YoY revenue growth of 300%
- **Notable Investors/Partners**: Not explicitly named in search results, but the company is backed by prominent venture capital firms (early backers mentioned on the about page)
- **Growth Signals**:
  - 6 million+ users and hundreds of thousands of organizations
  - 94% of the Fortune 500 are customers
  - 100+ employees across 3 continents
  - 35 hours saved per person per month for Pro Team & Enterprise customers
  - 98% of customers say they make fewer mistakes
  - 95% of leaders say Scribe enables them to do more with less
  - 12x faster documentation creation

## Competitive Advantages
- **Network effects**: Every workflow captured enriches the platform's AI models, making recommendations smarter for all users
- **Enterprise-grade security**: Meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other compliance standards, with automatic redaction of sensitive data
- **AI-native architecture**: Purpose-built to provide context to both human teams and AI agents, solving the "context gap" that limits AI agent adoption in enterprises
- **Zero-friction capture**: Documentation happens automatically as users work — no manual steps, no interrupting workflow
- **High switching costs**: Becomes the "single source of truth" for all organizational processes, deeply embedded in daily operations

## Strategic Focus
- **AI transformation**: Helping enterprises build their AI roadmap in days by measuring exactly where AI and automation will have the biggest impact
- **Context for AI agents**: Positioned as the platform that gives AI tools the workflow context they've been missing — a critical enabler for enterprise AI agent adoption
- **Scaling the best ways of working**: Ensuring best practices are followed consistently across teams and tools
- **International expansion**: Already operating across 3 continents, with continued hiring globally

## Why Work Here
- **Culture and values**: Strong emphasis on six core values that drive decisions daily: Accelerate Impact, Rapid Learning Machine, Raise the Bar, Clear is Kind, Make Our Users Heroes, One Team One Dream. These aren't "corporate buzzwords" — they are used regularly in meetings and decision-making.
- **High agency, low ego**: Described as a place with no micromanagement, no ego — just "thoughtful, humble, incredibly driven teammates."
- **Recruiting as a strategic advantage**: Talent is treated as foundational, not transactional. Hiring managers partner deeply with recruiting from day one. The bar is high but never lowered, even as headcount doubles.
- **Rapid growth trajectory**: 300% YoY revenue growth and a $1.3B valuation mean employees are building at scale with significant resources and impact.
- **Remote/hybrid policy**: Not explicitly stated, but the company has employees across 3 continents, suggesting a distributed or hybrid model.
- **Mission-driven work**: Employees are united by a mission to "uplevel how people do work" and make every team member more effective.

## Sources
1. [scribe.com](https://scribe.com/) — Main product site with customer stats and value proposition
2. [scribe.com/about](https://scribe.com/about/) — Company mission, history, and values
3. [scribe.com/careers](https://scribe.com/careers) — Careers page with culture, values, and growth metrics
4. [scribe.com/library/what-its-like-to-recruit-at-scribe](https://scribe.com/library/what-its-like-to-recruit-at-scribe) — Internal recruiting blog post detailing culture and hiring philosophy
5. [fortune.com](https://fortune.com/2026/scribe-1.3-billion-valuation-ai-workflow/) — Fortune article: "Scribe hits $1.3B valuation as it moves to show where AI will actually pay off"

## Other roles at Scribe

- [Senior Backend Engineer, Agents](https://feeny.ai/job/senior-backend-engineer-agents-scribe-remote-w1ag1y8314ep)
- [Account Executive, Mid-Market Expansion](https://feeny.ai/job/account-executive-mid-market-expansion-scribe-remote-wttej9v8sf94)
- [Sales Operations Manager, Enablement](https://feeny.ai/job/sales-operations-manager-enablement-scribe-remote-m9grn497w8d9)
- [Manager, Large Enterprise Sales](https://feeny.ai/job/manager-large-enterprise-sales-scribe-remote-2h1t41mzqtbe)
- [Manager, Emerging Enterprise Sales](https://feeny.ai/job/manager-emerging-enterprise-sales-scribe-remote-hck2h6hmwvhm)
- [Account Executive, Strategic](https://feeny.ai/job/account-executive-strategic-scribe-remote-dkcynfew8pkw)
- [Account Executive, Large Enterprise](https://feeny.ai/job/account-executive-large-enterprise-scribe-remote-7mmpx0vx3x8b)
- [Manager, Solutions Engineering](https://feeny.ai/job/manager-solutions-engineering-scribe-san-francisco-jgzv0r7dtthm) — San Francisco, CA
- [Director, Strategic Sales](https://feeny.ai/job/director-strategic-sales-scribe-san-francisco-dsz3zvjemsqz) — San Francisco, CA
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