---
title: 'Senior People Ops Manager at PicCollage'
canonical: 'https://feeny.ai/job/senior-people-ops-manager-piccollage-taipei-ymnc50fe33hg'
type: 'job'
last_seen: '2026-09-11'
---

# Senior People Ops Manager at PicCollage

- **Company:** PicCollage
- **Location:** Taipei, Taiwan
- **Work type:** hybrid
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/piccollage/dfdd3fdb-091f-43c8-b5db-3c3636ae73e2

## Job description

About Us: We are a profitable and growing company, originating in Silicon Valley and now headquartered in Taiwan. We combine intuitive design with Creative AI tech to create inspiring products for millions of people worldwide.

We offer a fun, creative, and international workplace with competitive compensation, stock options, flexible hybrid work, free lunch, and more.

Ready to make a big impact with a talented team? Come create with us.

About the Role: We’re looking for a Sr. People Ops Manager who can work closely with team leads to shape the organization, support managers in growing their management capability, and handle people topics and challenges in an effective and thoughtful way. This role requires building trust with the team while balancing the needs of both employees and management.

What You'll Do:

- Partner with Leaders on Team Structure & Performance
- Work closely with directors & managers on org design, team structure, and role clarity as teams evolve.
- Support performance management: feedback, development, and difficult calls when needed.
- Spot cross-team patterns or gaps and turn them into actionable improvements (process, roles, common bottlenecks).
- Navigate Complex People Challenges
- Be the go-to person for addressing sensitive, high-stakes people situations.
- Coach managers through interpersonal dynamics, conflict, and performance risk with sound judgment.
- Drive resolution across functions, balancing empathy with business needs and long-term team health.
- Coach Managers to Build Accountable Teams
- Shift from traditional “people management” to strong, consistent leadership behaviors.
- Coach mid-level leaders to build high-trust, high-accountability teams with clear expectations.
- Help managers turn differences into productive collaboration (healthy debate, fewer silos, faster decisions).
- Organizational Mediation & Alignment
- Facilitate alignment across domains when priorities, trade-offs, or tensions arise.
- Translate vague friction into clear problem statements, root causes, and actionable steps that make the workplace better for everyone.
- Act as a connector across teams to ensure alignment while preserving nuance and context.
- Policy & Compliance (Taiwan Labor Law)
- Maintain and evolve people policies aligned with Taiwan labor regulations and company practices.
- Advise management on policy interpretation and real-world application (consistent, fair, people-first).
- Balance compliance, risk, and practicality to support good decisions and a healthy employee experience.

What We’re Looking For:

- 8+ years of experience in HR, People Operations, or related roles.
- Strong experience in performance management, org design, and leadership coaching.
- Experience handling complex employee relations and organizational challenges.
- Solid understanding of Taiwan labor laws and HR practices.
- Excellent communication in Mandarin and English; able to handle sensitive conversations with clarity and care.
- Comfortable working in a multi-cultural environment and partnering closely with leaders across domains.
- Based in (or willing to relocate to) Taiwan.

Nice-To-Haves:

- Have relevant experience in Tech, start-up or high-growth sectors.
- Have experience in coaching junior to middle-level members.
- Analytical skills to effectively utilize data in People metrics to drive discussion & make people/HR decisions.
- Understand and apply AI tools into your workflow.

## About PicCollage

## Company Overview
- **One-liner**: PicCollage builds creative AI-powered photo and video editing apps that help millions of people worldwide design collages, videos, memes, and more to celebrate life's moments.
- **Entity Type**: Private (Seed stage, $2.3M total funding)
- **Headquarters**: Taipei City, Taiwan
- **Founded**: 2007
- **Founders**: Jaime Cham (Co-Founder, CTO), Ching-Mei Chen (Co-Founder)

## Core Business
- Primary industry: Creative Technology, AI-powered Mobile Applications
- Target customers: B2C — global consumer market, with strong focus on US users; also serves SMB and enterprise through branded content tools
- Mission: "Free the imagination at scale — by building apps powered by Creative AI." The company believes AI should enhance human creativity, not replace it.

## Products & Services
- **[PicCollage App]**: The flagship product — a photo and video editor for iOS and Android with 287+ million downloads worldwide. Features include playful stickers, customizable templates, creative cutouts, and AI-powered tools for creating collages, videos, and memes.
- **[Explore Team Products]**: A newer initiative building creative tools and apps using the latest AI technologies — from AI-powered image/video generators to personalized content creation experiences.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: $2.3M in total funding (Seed round, August 2013 from 6 investors); 287+ million app downloads globally
- **Notable Investors/Partners**: 6 seed investors (names not publicly disclosed); alumni go on to work at Google, Facebook, Microsoft, Tencent, LINE
- **Growth Signals**: 111 employees (+6.7% YoY); workforce distributed across 11 countries; 7 active job postings; strong employer rating of 4.7/5.0 on LinkedIn; presence in US (Mountain View, San Francisco, Los Angeles, Toronto) and Taiwan HQ

## Competitive Advantages
- **Massive Installed Base**: 287M+ downloads across iOS and Android creates strong brand recognition and user trust
- **Creative AI Focus**: Distinct positioning as "Creative AI" — AI that enhances human creativity rather than replacing it — differentiates from pure automation tools
- **Global Yet Nimble**: Small, distributed team (111 people across 11 countries) enables fast iteration while maintaining global reach
- **Strong Employer Reputation**: 4.7/5.0 rating on LinkedIn with perfect 5.0 culture score, suggesting high employee satisfaction and retention
- **Deep US Market Understanding**: Despite Taipei HQ, the company has strong US user focus with multiple US offices, giving it cross-cultural design expertise

## Strategic Focus
- **Creative AI as Core**: Investing heavily in AI-powered creative tools for image/video generation and personalized content creation
- **Product Expansion**: The Explore Team is actively building new apps and tools beyond the core PicCollage app
- **Global User Growth**: Continuing to expand reach across 11+ countries while maintaining strong US user base
- **Talent Development**: Active hiring with 7 open positions, focusing on design, engineering, and operations roles; strong emphasis on pair programming and design brainstorming in hiring process

## Why Work Here
- **Impact at Scale**: Work ships to hundreds of millions of users — every code change and design decision reaches a massive global audience
- **International Culture**: Deeply multicultural team (11+ countries represented) with Taipei HQ; "globally-minded team where different perspectives build better products"
- **High Employee Satisfaction**: 4.7/5.0 employer rating on LinkedIn (Work-Life: 4.8, Compensation: 4.7, Culture: 5.0, Career: 4.6)
- **Creative & Technical Challenges**: Work spans AI/ML, mobile development (Android/iOS), design, and product — with pair programming and design brainstorming as part of the hiring process
- **Hybrid/On-Site Flexibility**: Multiple office locations (Taipei HQ, Mountain View, San Francisco, Los Angeles, Toronto) with hybrid options; some roles are on-site while others offer flexibility
- **Notable Perks**: Strong emphasis on learning and growth; "dreamers and doers" culture; fun, creative international environment
- **Hiring Process**: Two video interviews followed by an onsite with pair programming and design brainstorming — designed to give candidates a feel for the team and culture

## Sources
1. [piccollage.com](https://picc.co/careers)
2. [piccollage.com](https://picc.co/)
3. [jobs.lever.co/piccollage](https://jobs.lever.co/piccollage)
4. [linkedin.com/company/piccollage](https://linkedin.com/company/piccollage)
5. [builtin.com](https://builtin.com/company/piccollage)

## Other roles at PicCollage

- [Product Testing Intern](https://feeny.ai/job/product-testing-intern-piccollage-taipei-qmgvjcn36bvy) — Taipei, Taiwan
- [Mobile Developer](https://feeny.ai/job/mobile-developer-piccollage-taipei-1sm3zqwq7dse) — Taipei, Taiwan
- [Senior Android Developer for PicCollage App](https://feeny.ai/job/senior-android-developer-for-piccollage-app-piccollage-taipei-wc6758q73n3m) — Taipei, Taiwan
- [(Senior) Marketing Manager](https://feeny.ai/job/senior-marketing-manager-piccollage-taipei-27jv7xktcwev) — Taipei, Taiwan
- [Recruiting Specialist](https://feeny.ai/job/recruiting-specialist-piccollage-taipei-akv5rpksxg5y) — Taipei, Taiwan
- [Other Internship](https://feeny.ai/job/other-internship-piccollage-taipei-m356tz425emy) — Taipei, Taiwan
- [Testing & Office Intern](https://feeny.ai/job/testing-office-intern-piccollage-taipei-3rbx7hgvmhfb) — Taipei, Taiwan
- [Senior Visual Designer](https://feeny.ai/job/senior-visual-designer-piccollage-taipei-kk16eg435esj) — Taipei, Taiwan
- [Other Position](https://feeny.ai/job/other-position-piccollage-taipei-mfn0zdejmh2y) — Taipei, Taiwan