---
title: 'Senior People Ops Specialist at Lemonade'
canonical: 'https://feeny.ai/job/senior-people-ops-specialist-lemonade-tel-aviv-t2vw6xxw0y52'
type: 'job'
last_seen: '2026-09-06'
---

# Senior People Ops Specialist at Lemonade

- **Company:** Lemonade
- **Location:** Tel Aviv, Israel
- **Employment:** full-time
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/lemonade/eb855637-aa5f-44b5-8b37-69ab045c3300

## Job description

We're looking for a Sr. People Operations Specialist to help make every stage of the Maker journey — from Day 1 through offboarding — feel thoughtful, smooth, and well-supported. You'll sit within the People team in Tel Aviv, owning the full local employee lifecycle while contributing to global automation and process projects that scale across Lemonade's offices worldwide.

We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.

Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.

## IN THIS ROLE YOU'LL

- Run end-to-end onboarding and offboarding, setting a clear, high-quality standard from the first day to the exit survey
- Translate policies into clear workflows and actions, serving as the go-to for Maker questions on leave, benefits, and day-to-day People topics
- Support People Ops initiatives and projects, from program coordination and vendor research to handling sensitive employee conversations with care
- Keep Workday accurate and current — employee records, org charts, status changes — so the team always has a reliable source of truth
- Identify manual, repetitive work across the Maker lifecycle and automate it, using AI tools and the systems at hand to build lasting solutions.
- Build and maintain self-serve documentation so Makers can find answers before they need to ask
- Support TLV perks, benefits, and office operations, including vendor coordination, events, and front desk coverage roughly once a week
- Connect with global People Ops counterparts in NYC and Amsterdam to align standards, share local solutions, and help a distributed team feel like one

## WHAT YOU'LL NEED

- 5+ years in People Ops, People coordination, or office operations at a fast-moving tech company, with a track record of operational excellence
- Genuine emotional intelligence — you communicate with clarity and empathy, and you navigate sensitive situations with care and good judgment
- Hands-on HRIS experience; Workday is a real advantage
- Working knowledge of Israeli labor law, with the confidence to apply it day-to-day and the judgment to know when to loop in legal
- Comfort with ticketing and workflow tools like Unthread, Fibery, or similar
- A natural process instinct — you spot friction before it becomes a complaint, and you move to fix it
- High attention to detail, especially when handling confidential information
- Natural hospitality — whether you're welcoming new employees, supporting vendors, or greeting visitors, you make people feel genuinely cared for
- Working knowledge of AI tools, or a clear appetite to develop it fast
- Ready to work in an office environment most days of the week

## About Lemonade

## Company Overview
- **One-liner**: Lemonade is a digital insurance company that uses artificial intelligence and behavioral economics to offer renters, homeowners, pet, car, and life insurance, with a social impact model that donates unused premiums to causes customers choose.
- **Entity Type**: Public (NYSE: LMND)
- **Headquarters**: New York, New York, USA
- **Founded**: 2015
- **Founders**: Daniel Schreiber and Shai Wininger

## Core Business
- Primary industry/industries: Insurance (property & casualty, pet, life), Fintech, Insurtech
- Target customers: B2C (individuals and families), primarily digitally-native and socially-conscious consumers
- Mission or purpose statement: "Create the world’s most loved insurance through technology and social impact." [lemonade.com](https://www.lemonade.com/) Lemonade is a Public Benefit Corporation and certified B-Corp.

## Products & Services
For each major offering:
- **Renters Insurance**: Coverage for personal belongings and liability, typically acquired in ~90 seconds via the app.
- **Homeowners Insurance**: Protection for homes and their contents.
- **Pet Health Insurance**: Health coverage for dogs and cats, including accidents, illnesses, and routine care.
- **Car Insurance**: Standard auto coverage, plus a new, first-of-its-kind **Autonomous Car Insurance** for self-driving vehicles (launched in 2026, priced ~50% lower than human-driven per-mile rate). [lemonade.com](https://www.lemonade.com/investor)
- **Term Life Insurance**: Life insurance policies to protect loved ones.
- **Claims Experience**: AI-powered claims processing, with nearly half of claims paid in seconds and a record of 3 seconds to get paid. [lemonade.com](https://www.lemonade.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available from the provided search results (market cap fluctuates with stock price; check current NYSE: LMND).
- **Key Metric (Annual Revenue)**: Q1 2026 revenue grew 71% YoY to $258M. In-force premium (IFP) reached $1.33B, +32% YoY. [lemonade.com](https://www.lemonade.com/investor)
- **Notable Investors/Partners**: Reinsured by "the most trusted names on the planet" (A-rated). [lemonade.com](https://www.lemonade.com/) Partnered with Tesla for Autonomous Car insurance. [lemonade.com](https://www.lemonade.com/investor)
- **Growth Signals**: 3.14 million customers (+23% YoY); 10th consecutive quarter of accelerating IFP growth; Adj. free cash flow of $17M in Q1 2026; positive Adj. EBITDA expected in Q4 2026. [lemonade.com](https://www.lemonade.com/investor)

## Competitive Advantages
- **AI-First, Instant Everything**: Core differentiator is using AI to deliver policies in ~90 seconds and pay claims in seconds, creating a vastly superior customer experience compared to traditional insurers.
- **Social Impact Model (Giveback)**: A Public Benefit Corporation and B-Corp. Unused premiums are donated to charities chosen by customers. This aligns customer and company incentives, reducing fraud and building brand loyalty. Over $10M donated. [builtin.com](https://builtin.com/company/lemonade)
- **Flat Fee Model**: Lemonade takes a flat fee from premiums to run the business, rather than profiting from denying claims. This aligns the company with its customers.
- **First-Mover in Autonomous Car Insurance**: Launched a dedicated product for self-driving cars, pricing risk at ~50% of human-driven rates, positioning them for the future of mobility. [lemonade.com](https://www.lemonade.com/investor)

## Strategic Focus
- **Profitability**: The company is focused on reaching positive Adjusted EBITDA by Q4 2026, having already achieved positive adjusted free cash flow. [lemonade.com](https://www.lemonade.com/investor)
- **Product Expansion**: Continuing to launch new, innovative products (e.g., Autonomous Car insurance) and bundling existing ones (renters, car, pet, life) to increase customer lifetime value.
- **International Growth**: Expanding across the US and EU, with a growing customer base and increasing in-force premiums.

## Why Work Here
- **Culture**: Described as a "fast paced, ever changing, zero politics meritocracy." The company values "smart creatives" with "positive energy" and a "passion for building products people love." Emphasis on business impact, self-motivation, and flexibility. [makers.lemonade.com](https://makers.lemonade.com/)
- **Remote/Hybrid Policy**: Offers a hybrid workspace (flexible time on-site) in New York and remote roles in the US. In-office roles available in Tel Aviv, Israel and Amsterdam, Netherlands. [builtin.com](https://builtin.com/company/lemonade)
- **Notable Perks**: Offers company equity, 401(K), generous parental leave, dental/health/vision insurance, job training + conferences, and free snacks/drinks. [builtin.com](https://builtin.com/company/lemonade)
- **Engineering Culture**: Strong emphasis on "makers" who "move fast and spend their time building stuff instead of endless meetings." Tech stack includes Ruby, SQL, Python, R, Snowflake, and MySQL. [builtin.com](https://builtin.com/company/lemonade)

## Sources
1. [lemonade.com](https://www.lemonade.com/)
2. [makers.lemonade.com](https://makers.lemonade.com/)
3. [lemonade.com/investor](https://www.lemonade.com/investor)
4. [builtin.com](https://builtin.com/company/lemonade)
5. [co.linkedin.com](https://co.linkedin.com/company/lemonade-inc-)

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