--- title: 'Senior Pharmacy Technician $2,500 Sign On Bonus at Shields Health Solutions' canonical: 'https://feeny.ai/job/senior-pharmacy-technician-2-500-sign-on-bonus-shields-health-solutions-durham-0jebs2qxpczj' type: 'job' last_seen: '2026-10-30' --- # Senior Pharmacy Technician $2,500 Sign On Bonus at Shields Health Solutions - **Company:** Shields Health Solutions - **Location:** Durham, NC - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-30 - **Apply:** https://job-boards.greenhouse.io/shieldshealthsolutions/jobs/7871386003 ## Job description Pharmacy Liaison Join our Shields team today! At Shields Health Solutions, we're redefining specialty pharmacy care by helping patients access and stay on life-changing therapies. As a Pharmacy Liaison, you'll serve as a vital link between patients, providers, and pharmacy services, helping ensure patients receive the support, education, and medication access they need throughout their treatment journey. If you're passionate about patient care, relationship-building, and making a meaningful impact, we'd love to hear from you. Make a difference every day by helping patients gain access to the therapies they need while advancing your career with one of the nation's leading specialty pharmacy organizations. Apply today! Location Durham, North Carolina Training: Full-time onsite Monday through Friday for the first 8 weeks. Schedule After Training: Hybrid schedule. ## What You'll Get - $2,500 Sign-On Bonus - Competitive compensation - Medical, dental, and vision insurance starting day one - 401(k) with company match - 4 weeks PTO and 8 paid holidays, 2 additional floating holidays - Paid parental leave and disability benefits - Career growth and professional development opportunities - Employee wellness programs and resource groups As a Pharmacy Liaison, You Will - Serve as an integrated member of the clinic team, partnering with providers, nurses, and staff to support patient care. - Educate patients on pharmacy services and help them navigate their medication journey. - Support specialty and retail prescription medication needs for patients. - Conduct medication adherence outreach and refill coordination to help patients stay on therapy. - Assist with prior authorizations, insurance issues, and patient financial assistance programs. - Collaborate with pharmacists and the Patient Service Center to ensure seamless patient support. - Respond to patient inquiries and help resolve medication-related concerns. - Maintain accurate documentation and manage patient information within required systems. - Participate in process improvement initiatives that enhance patient care and operational efficiency. - Deliver exceptional customer service and create a positive patient experience. ## What You Need - Active Pharmacy Technician registration in the state of employment required. - National Pharmacy Technician Certification (CPhT or ExCPT) required. - High school diploma or GED required. - Minimum of 2 years of Pharmacy Technician experience required; 3-5 years preferred. - Strong interpersonal and communication skills with the ability to build relationships with patients and healthcare providers. - Ability to work independently while thriving in a collaborative team environment. - Strong organizational skills and attention to detail. - Proficiency with Microsoft Office and the ability to quickly learn new systems and applications. - A patient-focused mindset with a passion for delivering outstanding service and improving patient outcomes. This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $55,000.00 and $59,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: [California Workforce Privacy Notice](https://www.shieldshealthsolutions.com/wp-content/uploads/2023/01/CPRA-Notice-Shields-Website-January-1-2023.pdf) and [Privacy Policy.](https://www.shieldshealthsolutions.com/privacy-policy/) By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com. ## About Shields Health Solutions ## Company Overview - **One-liner**: Shields Health Solutions is the nation’s first integrator of specialty pharmacies into health systems, helping hospitals and clinics manage complex medications and improve patient outcomes. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: Not explicitly stated in search results; likely based in the United States (Quincy, MA, per external sources, but not confirmed in the provided data) - **Founded**: 2012 - **Founders**: Jack Shields ## Core Business - Primary industry: Healthcare (specialty pharmacy integration, health system partnerships) - Target customers: B2B – health systems (hospitals, clinics, academic medical centers) and drug manufacturers - Mission: Break down barriers between patients and the specialty medications they critically need; elevate what specialty pharmacy can do for health systems. ## Products & Services - **TelemetryRx®**: A purpose-built technology platform that identifies eligible specialty patients, provides customized data reporting, and standardizes specialty pharmacy operations across a health system. - **Integrated Clinical Services**: Trained, certified clinical pharmacists and technicians embedded in health systems to help patients navigate treatment, manage medication adherence, and reduce administrative burden. - **Payer & Drug Access Solutions**: Trade relations experts secure access to 90%+ of limited distribution drugs and specialty medications; payer teams expand network access 3x; financial support teams ensure affordable care for patients. - **Patient Support Center**: Prior authorization and financial assistance services to help patients obtain and afford their medications. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: More than 80 health system partners across 47 states, covering over 1,000 hospitals and clinics; ~50 specialty and rare disease states managed - **Notable Investors/Partners**: Not disclosed in provided materials; partner health systems include leading academic medical centers and community hospitals - **Growth Signals**: Expanded network to 80+ health systems; consistently named a Great Place to Work for 5+ years; ranked among Fortune’s Top 100 Workplaces, Best Workplaces in Healthcare™, and Becker’s Healthcare Top 150 Places to Work ## Competitive Advantages - First-mover advantage as the first company to integrate specialty pharmacy directly into health systems - Proprietary TelemetryRx® platform that unifies data and workflows across diverse hospital settings - Deep payer and manufacturer relationships enabling access to 90%+ of limited distribution drugs and 3x network expansion - High-touch, data-powered clinical model that lowers total cost of care while improving patient outcomes ## Strategic Focus - Continue expanding health system partnerships nationwide - Innovate new care models and patient engagement tools (e.g., refill management, oncology clinical pharmacy services) - Enhance technology platform to deliver real-time data and analytics for specialty pharmacy operations - Maintain a patient-first, compassionate culture while scaling the team ## Why Work Here - **Culture**: Voted a Great Place to Work for five consecutive years; emphasis on kindness, inclusion, and intentional acts of care. Employee Resource Groups support diversity and belonging. - **Benefits**: Competitive medical/dental/vision insurance with no waiting period, 401k matching, 4 weeks PTO plus 8 paid holidays and 2 floating holidays, paid parental leave, paid mental health & wellness coaching, short/long-term disability and life insurance. - **Career Growth**: Entrepreneurial environment where employees can chart their own path; PGY1 Community-Based Pharmacy Residency program; opportunities across clinical, operational, and tech roles. - **Work Policy**: Mixed – both on-site and remote roles available (e.g., Remote positions for Pharmacy Liaison, Benefit Eligibility Specialist, etc.) - **Recruitment Integrity**: Official communications only from shieldsrx.com domains or text; no payment or sensitive info requested before offer; all applicants must apply formally. ## Sources 1. [shieldshealthsolutions.com](https://shieldshealthsolutions.com/) 2. [About Us – Shields Health Solutions](https://shieldshealthsolutions.com/about/) 3. [Our Culture – Shields Health Solutions](https://shieldshealthsolutions.com/about/our-culture/) 4. [Jobs at Shields Health Solutions (Greenhouse)](https://job-boards.greenhouse.io/shieldshealthsolutions) ## Other roles at Shields Health Solutions - [Manager of Strategic Operations](https://feeny.ai/job/manager-of-strategic-operations-shields-health-solutions-boston-tq1yvfyaycb4) — Boston, MA - [Specialty Pharmacy Technician](https://feeny.ai/job/specialty-pharmacy-technician-shields-health-solutions-jacksonville-gpptje3jp84v) — Jacksonville, FL - [Outpatient Pharmacy Manager](https://feeny.ai/job/outpatient-pharmacy-manager-shields-health-solutions-jacksonville-kegskk1wvv53) — Jacksonville, FL - [Ambulatory Pharmacy Manager](https://feeny.ai/job/ambulatory-pharmacy-manager-shields-health-solutions-jacksonville-hq8p52g5d2fm) — Jacksonville, FL - [Corporate Strategy Associate](https://feeny.ai/job/corporate-strategy-associate-shields-health-solutions-boston-j9tk4t66z9e3) — Boston, MA - [Pharmacy Credentialing & Enrollment Specialist (Payer Networks)](https://feeny.ai/job/pharmacy-credentialing-enrollment-specialist-payer-networks-shields-health-c71zwfhzhade) - [Specialty Pharmacy Liaison](https://feeny.ai/job/specialty-pharmacy-liaison-shields-health-solutions-california-ch66ybtmvss2) — California - [Pharmacy Technician Outreach Calls](https://feeny.ai/job/pharmacy-technician-outreach-calls-shields-health-solutions-louisiana-gdrvhvjsg7b6) — Louisiana - [Pharmacy Technician Refill Calls](https://feeny.ai/job/pharmacy-technician-refill-calls-shields-health-solutions-mississippi-rxh1r5ap5smm) — Mississippi - [Specialty Pharmacy Technician](https://feeny.ai/job/specialty-pharmacy-technician-shields-health-solutions-spartanburg-3nw9m91h9b2k) — Spartanburg, SC