--- title: 'Senior Plan Administrator, (ARPS) at Strongpoint Partners' canonical: 'https://feeny.ai/job/senior-plan-administrator-arps-strongpoint-partners-remote-0gbw3myc1esz' type: 'job' last_seen: '2026-10-14' --- # Senior Plan Administrator, (ARPS) at Strongpoint Partners - **Company:** Strongpoint Partners - **Location:** Remote - **Work type:** remote - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/strongpointpartners/jobs/5445466008 ## Job description Who we are: Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recognized as one of Inc. 5000’s Fastest Growing Private Companies in America and certified as a Great Place to Work, Strongpoint offers a suite of services that prioritizes accuracy, compliance, and reduction of regulatory risk for its clients, delivered by local client success teams that understand the nuances of the markets they serve. Strongpoint Partners combines a relentless passion for service and innovation with the experience and expertise required to make retirement work for everyone. For more information, please visit: [www.strongpointpartners.com](https://www.strongpointpartners.com/). Retirement Plan Administrator Position Summary Strongpoint Partners is seeking an experienced Retirement Plan Administrator to manage a portfolio of retirement plan clients and provide high-quality administration, compliance, and client service. In this role, you will serve as a primary point of contact for an assigned caseload of approximately 70–80 retirement plans, helping clients navigate annual plan administration, compliance testing, government filings, and regulatory requirements. You’ll work closely with internal teams and clients to resolve questions, meet important deadlines, and ensure plans remain compliant with IRS and Department of Labor requirements. The ideal candidate has strong retirement plan administration experience, a solid understanding of ERISA and qualified retirement plan regulations, and the ability to manage multiple client relationships while delivering responsive, knowledgeable service. ## Key Responsibilities Client Relationship Management - Manage and maintain relationships for an assigned caseload of approximately 70–80 retirement plan clients. - Provide timely, high-quality customer service, including proactive problem-solving and issue resolution. - Serve as a trusted resource for clients regarding retirement plan administration and compliance matters. - Build strong client relationships that support high levels of client satisfaction and retention. - Own the stewardship of assigned client relationships and ensure consistent follow-through on client needs and commitments. - Communicate clearly and professionally with clients through both verbal and written communication. Plan Administration & Compliance - Manage all aspects of annual retirement plan administration, including compliance testing, government forms, and valuation packages. - Perform and/or review annual compliance testing, including ADP/ACP, Top Heavy, 410(b), 415, 401(a)(4), 401(s), deductibility, and 402(g) testing, as applicable. - Review, prepare, and help ensure the timely filing of Form 5500 for assigned plans. - Assist clients in meeting applicable IRS and Department of Labor deadlines for qualified retirement plans. - Review participant distribution and loan requests and support internal distribution and loan teams with compliance-related questions. - Maintain accurate and complete plan records and documentation. Plan Design & Regulatory Support - Partner with the plan documents team to address plan design and document-related questions. - Apply knowledge of IRS, Department of Labor, and ERISA requirements when advising clients and supporting plan administration. - Maintain current knowledge of retirement plan legislation and proposed regulatory changes through self-study, industry resources, and company-sponsored training. - Assist with IRS and Department of Labor audits when assigned plans are selected for review. - Support external auditors when a plan is subject to an annual plan audit. ## Team Collaboration - Collaborate with internal teams to resolve client and plan administration issues efficiently. - Participate in staff meetings, training sessions, and professional development opportunities as requested. - Contribute to a team-oriented environment by assisting colleagues and supporting broader departmental needs. - Perform other duties and responsibilities as assigned. ## Qualifications - Experience administering qualified retirement plans in a TPA, recordkeeping, or retirement services environment. - Working knowledge of ERISA, IRS, and Department of Labor regulations related to qualified retirement plans. - Experience performing or reviewing retirement plan compliance testing and Form 5500 filings. - Strong analytical and problem-solving skills with excellent attention to detail. - Ability to independently manage a high-volume caseload while balancing competing priorities and deadlines. - Strong written and verbal communication skills with a client-service mindset. - Ability to collaborate effectively across teams and build strong relationships with clients and colleagues. - Proficiency with retirement plan administration systems and Microsoft Office applications. - Industry credentials such as QKA, QPA, or equivalent retirement plan designation are a plus. ## Compensation The anticipated base salary range for this position is $90,000–$93,000 annually. Actual compensation will be determined based on factors including experience, qualifications, skills, and geographic location. Our Value-Driven Employee Experience: - Flexible Workplace – Hybrid and remote options available for many roles. - Flexible PTO – Competitive paid time off, including flexible & unlimited options. - Inclusive Environment – A culture that values diversity, collaboration, and respect. - Growth Opportunities – Support for ongoing learning and career development. - Comprehensive Benefits – Health, dental, vision, life, and disability coverage. - Workplace Perks – Incentive bonus programs, flexible hours, & more. **Specific benefits and programs may vary by partner and position. ## About Strongpoint Partners ## Company Overview - **One-liner**: Strongpoint Partners provides a tech-enabled retirement, payroll, and HR platform for small- to medium-sized businesses, combining local service with national infrastructure. - **Entity Type**: Private (fastest-growing private company on Inc. 5000) - **Headquarters**: Chicago, IL, USA - **Founded**: 2022 (the Strongpoint Partners entity was launched; predecessor firms have over 40 years of history) - **Founders**: Not publicly disclosed (the company describes itself as “built by founders for founders” and is led by a team of industry veterans) ## Core Business - **Primary industry**: Retirement plan third-party administration (TPA), payroll, and HR services - **Target customers**: Small- to medium-sized businesses (SMBs), B2B - **Mission**: “Making retirement work for everyone.” ## Products & Services - **Retirement Plan Administration**: Defined Benefit, Defined Contribution, Cash Balance, and ESOP plan design, administration, fiduciary oversight, and compliance reporting. - **Recordkeeping**: Enterprise-level data validation and customized workflows for retirement plans. - **Payroll (Strongpay)**: Integrated payroll platform that complements TPA services, processing billions in payroll dollars annually. - **HRIS**: Retirement-integrated HR solutions with concierge service and data validation. - **Consulting & Actuarial Services**: Specialty consulting for complex plan structures, including cash balance plans and ESOPs. All offerings are delivered through a tech-enhanced service model with local client success teams. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metrics**: - Plan Assets Under Administration: **$54B+** - Total Plans Administered: **32,000+** - Retirement Plan Participants Supported: **600,000+** - Employees: **408 U.S.-based** (as of April 2025) - **Notable Investors/Partners**: Not publicly listed (the company grows through acquisitions and partnerships with independent TPA firms) - **Growth Signals**: - Recognized on the Inc. 5000 list of America’s fastest-growing private companies in **2025 and 2026** (two consecutive years) - Rapid expansion via acquisitions: 15+ firms joined between 2022 and 2026 (e.g., Pension Consultants, Actuaries Unlimited, CRP, Benefit Equity, and many more) - Assets under administration grew from $6B (2024) to $54B+ - Headcount more than doubled from ~200 (2024) to 408 (2025) ## Competitive Advantages - **National network, local service**: A partnership of independent TPAs covering 42+ states, offering personalized service with the resources of a national platform. - **Deep expertise**: Average 35+ years of plan design experience among founders; average client tenure of ~9.5 years. - **High customer satisfaction**: Net Promoter Score (NPS) of 81 across the affiliate network. - **Integrated solution**: Combines retirement administration, recordkeeping, payroll, and HR in one platform, reducing compliance risk for clients. - **Scale and compliance**: 100M+ payroll data checks run annually, ensuring accuracy and regulatory compliance. ## Strategic Focus - Continue building the nation’s most trusted, knowledgeable, and customer-centric retirement and payroll platform for SMBs. - Expand the national network through acquisitions and new partner firms. - Deepen integration between retirement, payroll, and HR solutions to deliver a seamless experience. - Maintain a culture of continuous improvement and service leadership. ## Why Work Here - **Great Place to Work Certified** (2025): 92% of employees say it’s a great place to work (vs. 57% at a typical U.S. company); 97% feel welcomed when joining. - **Award**: Ranked **#40 on Fortune Best Workplaces in Financial Services & Insurance™ 2025** (Small and Medium category). - **Culture & Values**: Emphasis on collaboration, integrity, customer obsession, and continuous improvement. Values include “Stronger Together,” “Do Right Things, Do Things Right,” and “Own the Outcome.” - **Benefits**: Flexible Time Off program, robust training and development, and a focus on well-being. - **Work Model**: Not explicitly disclosed; HQ in Chicago with a national remote workforce (likely hybrid/remote options based on distributed team). - **Growth Opportunities**: Rapidly growing company (Inc. 5000) with frequent acquisitions, offering career advancement in retirement, payroll, and HR domains. ## Sources 1. [strongpointpartners.com](https://www.strongpointpartners.com/) 2. [strongpointpartners.com/life-at-strongpoint](https://www.strongpointpartners.com/life-at-strongpoint) 3. [strongpointpartners.com/our-story](https://www.strongpointpartners.com/our-story) 4. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7080453) 5. 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