--- title: 'Senior Platform Engineer at Doctronic' canonical: 'https://feeny.ai/job/senior-platform-engineer-doctronic-san-francisco-zr2m3f7441x9' type: 'job' last_seen: '2026-09-13' --- # Senior Platform Engineer at Doctronic - **Company:** Doctronic - **Location:** San Francisco, CA - **Employment:** full-time - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/doctronic/87a734a6-bf19-4843-a575-4838c0ff3726 ## Job description Senior Platform Engineer Doctronic | San Francisco | On-site | Full time ## The role Doctronic gives people free, private access to AI health guidance and affordable visits with human physicians. Millions of consultations already depend on our production systems. We are hiring a Senior Platform Engineer to improve the systems used to build, deploy, observe, and operate Doctronic. This role owns engineering enablement, including the environment in which engineers and coding agents understand the codebase, make changes, validate them, and ship. ## What you will do - Improve the reliability and operation of production services on AWS ECS. - Build shared infrastructure, service templates, and delivery workflows that reduce the time from code to production. - Improve local development, CI, test, and deployment workflows so engineers can work without platform support for routine tasks. - Build agent-ready repositories, documentation, and interfaces so coding agents can complete useful tasks with less supervision. - Automate recurring work such as service setup, dependency changes, release checks, and incident triage. - Create guardrails and feedback loops that make agent-produced changes fast to validate and safe to ship. - Give engineers useful logs, metrics, alerts, and service health information. - Define practical standards for incident response, recovery, capacity, and service reliability. - Build security, privacy, and compliance controls into infrastructure and delivery workflows. - Track infrastructure cost and improve efficiency as traffic, data, and AI workloads grow. - Work with product, AI, data, and security engineers to solve production problems. ## What we are looking for - Experience building and operating production systems on AWS. - Strong knowledge of containers, infrastructure as code, CI/CD, networking, and observability. - Experience with container orchestration and automated delivery. - Experience improving developer environments, CI performance, service templates, or internal engineering tools. - The ability to write software and automation instead of relying on manual procedures. - Daily experience with coding agents and evidence that you have built tools, context, or workflows that make them more reliable. - Experience measuring or improving engineering throughput, CI time, test quality, or self-service adoption. - Experience diagnosing incidents and making follow-up improvements. - Good judgment about reliability, security, cost, and delivery speed. - Clear written and verbal communication across engineering teams. - Many candidates will have 5+ years of relevant experience. Exact tool overlap is not required if your platform fundamentals are strong. - Experience with AI infrastructure, regulated systems, disaster recovery, or high-traffic applications is useful but not required. Technical context Our infrastructure runs on AWS. We use ECS and ECR for container workloads, Terraform and Terragrunt for infrastructure as code, GitHub Actions for CI/CD, and CloudWatch for monitoring. The broader environment includes RDS, DocumentDB, Redis, S3, CloudFront, Application Load Balancers, IAM, and Secrets Manager. Most automation is written in Python or shell. ## How we work - A small, senior engineering team with high autonomy. - Application teams own the services they ship. Platform makes that ownership easier with shared infrastructure, tools, and standards. - Infrastructure changes are reviewed and managed as code. - High standards for patient safety, privacy, reliability, and code quality. ## Compensation and benefits - Base salary: $180,000 to $240,000, plus equity. - Benefits reimbursement. ## About Doctronic Doctronic is the #1 AI Doctor and the first AI legally authorized to practice medicine. We process millions of consultations monthly, with 99%+ treatment-plan accuracy validated by board-certified clinicians. At [doctronic.ai](http://doctronic.ai), people can receive free, anonymous, HIPAA-compliant AI consultations and connect with human physicians for affordable visits, available 24/7 across all 50 states. Doctronic raised its seed, Series A, and Series B rounds between February 2025 and January 2026, with backing from Union Square Ventures, Lightspeed Venture Partners, and Abstract. ## About Doctronic ## Company Overview - **One-liner**: Doctronic is an AI-powered healthcare platform that provides free, anonymous, HIPAA-compliant medical consultations via an AI legally authorized to practice medicine, processing millions of consultations monthly. - **Entity Type**: Private (funded with $25M across Seed, Series A, and Series B rounds) - **Headquarters**: New York, United States - **Founded**: 2023 - **Founders**: Matt Pavelle (Co-founder & Co-CEO) and Dr. Afam (Adam) Oskowitz (Co-founder) ## Core Business - **Primary industry**: Healthcare AI / Telemedicine - **Target customers**: B2C (patients seeking immediate medical guidance) and B2B (enterprise/employer health plans, as indicated by a Product Lead, Enterprise job posting) - **Mission**: To make expert medical guidance available anytime, anywhere – no insurance, no waiting, and with an AI that remembers every detail. ## Products & Services - **Doctronic AI**: A 24/7 AI doctor that delivers free, personalized health information, symptom checking, and action plans. It uses a multi-agent system that simulates internal debate among specialized agents before generating a recommendation. The service is anonymous (no account required), fully HIPAA-compliant, and achieved 99.2% treatment plan alignment with board-certified clinicians in a published study of 500 real-world cases [doctronic.ai/about](https://www.doctronic.ai/about/). ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding of $25.0M – $5M Seed round led by Union Square Ventures (April 2025), $20M Series A led by Lightspeed Venture Partners (October 2025), and a subsequent Series B with investors including Abstract and Lightspeed [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Over 25 million AI-doctor visits processed [linkedin.com](https://www.linkedin.com/company/doctronic-ai). - **Notable Investors/Partners**: Lightspeed Venture Partners, Union Square Ventures, Abstract, Wittington, Mantis, Seven Stars, ARTIS, Tusk Venture Partners, HF0 [linkedin.com](https://www.linkedin.com/company/doctronic-ai). - **Growth Signals**: Headcount of 41 employees with a monthly growth rate of +9.6% [linkedin.com](https://www.linkedin.com/company/doctronic-ai). 14 active job postings (as of mid-2026) [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic). Expanding into enterprise solutions and telemedicine physician services. The company claims to be the first AI legally authorized to practice medicine, with authority expanding across all 50 states [doctronic.ai/about](https://www.doctronic.ai/about/). ## Competitive Advantages - **First-mover regulatory moat**: Legally authorized to practice medicine via AI, with expanding state-level authority. - **Clinical accuracy**: 99.2% treatment plan alignment in a peer-reviewed study on 500 real-world cases. - **Privacy-first**: Fully HIPAA-compliant, anonymous by default, no data sold, and encrypted storage. - **Multi-agent AI system**: Uses internal debate between specialized agents to ensure structured, accountable reasoning [doctronic.ai/about](https://www.doctronic.ai/about/). ## Strategic Focus - **Expanding access**: Continuing to add capabilities and extend licensing to all 50 states to bring real-time AI physician access nationwide. - **Enterprise growth**: Building a B2B product (Product Lead, Enterprise) to serve employer health plans and large organizations. - **Scaling the team**: Actively hiring in engineering, AI, security, clinical operations, and marketing to support rapid growth. ## Why Work Here - **Work environment**: Hybrid office in New York City (110 E 25th St) and fully remote for all other locations [linkedin.com](https://www.linkedin.com/company/doctronic-ai). Flexible time off. - **Benefits**: Comprehensive health, dental, vision, mental health support. Competitive salaries plus equity for all employees [doctronic.ai/careers](https://www.doctronic.ai/careers). - **Impact**: Build cutting-edge AI that transforms healthcare – processing millions of consultations and directly improving patient outcomes. - **Team culture**: Empathy, accountability, and privacy are core values. Small, fast-growing team (41 people) with significant technical depth (35% of staff in technical roles) [linkedin.com](https://www.linkedin.com/company/doctronic-ai). - **Growth opportunity**: 14 open positions ranging from engineering to clinical director, with a monthly headcount growth of nearly 10%. Early-stage equity offers significant upside. ## Sources 1. [doctronic.ai/about](https://www.doctronic.ai/about/) 2. [doctronic.ai/careers](https://www.doctronic.ai/careers) 3. [linkedin.com/company/doctronic-ai](https://www.linkedin.com/company/doctronic-ai) 4. [jobs.ashbyhq.com/doctronic](https://jobs.ashbyhq.com/doctronic) ## Other roles at Doctronic - [Senior Product Engineer (Full Stack)](https://feeny.ai/job/senior-product-engineer-full-stack-doctronic-new-york-q90cd0pr1s1x) — New York, NY - [Paid Media Manager](https://feeny.ai/job/paid-media-manager-doctronic-new-york-ftpvstecpx5y) — New York, NY - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-doctronic-new-york-nj5ddgsvkxht) — New York, NY - [Partnerships Operations Manager](https://feeny.ai/job/partnerships-operations-manager-doctronic-new-york-cx19w81pxywk) — New York, NY - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-doctronic-new-york-59m44d6nzr62) — New York, NY - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-doctronic-new-york-p73h1kdmv69h) — New York, NY - [FP&A Manager](https://feeny.ai/job/fp-a-manager-doctronic-new-york-z7jpvktbj9yh) — New York, NY - [Telemedicine Psychiatrist (Mental Health Provider)](https://feeny.ai/job/telemedicine-psychiatrist-mental-health-provider-doctronic-new-york-17c7tkfs5jkf) — New York, NY / -, United States - [Medical Director, Doctronic](https://feeny.ai/job/medical-director-doctronic-doctronic-new-york-085cqwhfgkf0) — New York, NY / -, United States - [Information Security Engineer](https://feeny.ai/job/information-security-engineer-doctronic-new-york-r4qqj4ype3mm) — New York, NY