---
title: 'Senior Platform Engineer at inKind'
canonical: 'https://feeny.ai/job/senior-platform-engineer-inkind-remote-d4ch4027n7dd'
type: 'job'
last_seen: '2026-09-04'
---

# Senior Platform Engineer at inKind

- **Company:** inKind
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/inkind/jobs/5405458008

## Job description

Job Title: Senior Platform Engineer

Reports to: Director of Engineering

About the role:

The Senior Platform Engineer at inKind is responsible for owning, evolving, and operating our cloud infrastructure as the foundation of a growing financial and hospitality technology platform. This role exists to ensure that our systems are secure, reliable, observable, and capable of scaling as both traffic and organizational complexity increase.

This is a deeply technical, hands-on role with real ownership. You will design, implement, and operate our AWS infrastructure; make forward-looking decisions about how our platform should evolve; and carry those decisions through implementation, migration, and steady-state operation. When the platform changes—new AWS services, runtime upgrades, architecture shifts—you are ahead of it, not reacting to it.

You’ll work closely with application engineers, but your focus is the platform itself: compute, networking, data stores, deployment workflows, observability, and operational correctness. In a small but growing team, this role sets the standard for how infrastructure is designed, changed, and trusted.

## Who you are

- Infrastructure Owner: You take responsibility for systems in production and feel accountable for their behavior over time
- Systems Thinker: You understand how compute, storage, networking, and application behavior interact under real load
- Pragmatic Operator: You know when to modernize, when to migrate, and when stability matters more than novelty
- Infrastructure Decision-Maker: You can evaluate tradeoffs (EKS vs ECS, Redis vs Valkey, EC2 vs Fargate) and carry those decisions through safely
- Operationally Grounded: You’ve run systems in production, handled incidents, and learned from failures
- Security-Aware: You design infrastructure with least privilege, network isolation, and secure defaults
- Clear Communicator: You explain infrastructure decisions and risk in a way engineers and leadership can understand

## Role Responsibilities

Platform & Cloud Infrastructure

- Own and evolve our AWS infrastructure across compute, networking, storage, and managed services
- Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness
- Lead platform-level architectural decisions, including service migrations and runtime changes (e.g., Redis → Valkey, EKS → ECS/Fargate)
- Ensure infrastructure choices align with reliability, cost, and operational simplicity—not just trend adoption

Deployment, Reliability & Operations

- Design and maintain deployment pipelines that are safe, repeatable, and observable
- Own system reliability through capacity planning, failure modeling, and controlled change management
- Lead incident response and root-cause analysis for infrastructure-level failures
- Participate in on-call rotations and continuously improve operational ergonomics

Observability, Security & Governance

- Build and maintain strong observability across infrastructure and services (metrics, logs, tracing, alerting)
- Ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries
- Proactively identify infrastructure risks related to scale, cost, or security and address them before they become incidents

Technical Leadership & Collaboration

- Partner closely with application engineers to ensure platform constraints and capabilities are well understood
- Drive infrastructure changes through hands-on implementation
- Establish standards and best practices for infrastructure, deployment, and operations as the team grows
- Mentor other platform engineers and help raise the overall operational maturity of the organization

## Minimum Qualifications

- 8+ years of experience building and operating production infrastructure in cloud environments
- Deep experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, ElastiCache, ALB/NLB, CloudWatch, etc.)
- Strong understanding of containerized workloads and orchestration tradeoffs
- Proven experience designing systems for high availability, fault tolerance, and controlled failure
- Hands-on experience with infrastructure as code (Terraform, CloudFormation, or equivalent)
- Demonstrated ability to plan and execute infrastructure migrations safely
- Experience debugging real production incidents involving networking, scaling, or service degradation

## Preferred Qualification

- Experience operating infrastructure for financial systems or other high-reliability domains
- Firsthand experience scaling infrastructure through periods of rapid growth
- Strong opinions about observability and operational hygiene, informed by past failures
- Experience simplifying, retiring, or rearchitecting over-engineered infrastructure
- Comfort working closely with a Rails-based application stack while remaining tool-agnostic

Some Of Our Benefits:

- Generous PTO and company holiday policy + company paid Short Term Disability
- 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
- Child Care Benefits and generous parental leave

Salary:

- $190,000 - $200,000, DOE + Benefits

Who we are:

inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.

Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.

Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our [Privacy Policy](http://inkind.com/privacy). For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.

## About inKind

## Company Overview
- **One-liner**: inKind is a hospitality fintech platform that lets diners earn 20% back at thousands of restaurants while providing growth capital to restaurant operators.
- **Entity Type**: Private (multiple funding rounds; $458.6M total funding)
- **Headquarters**: Austin, Texas, USA
- **Founded**: 2018 (company traces roots to a restaurant incubator started in 2013/2016)
- **Founders**: Not publicly disclosed

## Core Business
- Primary industries: Hospitality, Fintech, Restaurant Technology
- Target customers: B2B (independent restaurants and hospitality groups) and B2C (diners)
- Mission: “Support restaurants and connect consumers with experiences that enrich their everyday moments and commemorate their landmarks.”

## Products & Services
- **inKind App**: A mobile app that allows diners to pay their restaurant bill seamlessly and earn 20% back on every purchase. Users can also link their best dining rewards credit card to double dip. The app offers exclusive access to perks, offers, and events.
- **inKind Funding**: A unique funding model where inKind provides capital to restaurants in exchange for future credit. This model helps restaurants grow while creating a flywheel of diner engagement.
- **Gift Cards & Rewards**: High-dollar gift cards sold to guests, driving traffic to partner restaurants.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of $458.6M across 12 rounds (LinkedIn data)
- **Notable Investors/Partners**: Partners include celebrated restaurant groups like José Andrés and Michael Mina, as well as thousands of independent restaurants nationwide. Specific investors are not publicly listed in available sources.
- **Growth Signals**: Over 4.5 million app store downloads, 75,000+ reviews with a 4.9 rating, $100 million rewarded to guests so far. Headcount grew 27.1% year-over-year to 140 employees. Active job postings increased 300% year-over-year. Expanding sales teams into multiple new cities (Phoenix, Charlotte, Minneapolis, etc.).

## Competitive Advantages
- **Win-Win Model**: Restaurants receive growth capital without traditional debt; diners earn meaningful rewards, creating a self-reinforcing ecosystem.
- **High User Engagement**: Exceptional app store rating (4.9) and large user base indicate strong product-market fit.
- **Curated Restaurant Network**: Partnerships with top-tier chefs and beloved local spots provide a differentiated dining discovery experience.
- **Data & Technology**: A dedicated engineering team (Senior React Native, Platform, Data Engineer AI) building a seamless payment and rewards platform.

## Strategic Focus
- **Geographic Expansion**: Actively hiring Account Executives for new markets (Phoenix, Charlotte, Tampa, San Diego, etc.) to grow the restaurant partner network.
- **Engineering & Product Investment**: Hiring senior software engineers (React Native, Platform) and a Data Engineer (AI) to enhance the app and data capabilities.
- **Security & Compliance**: Adding a Senior Director of Security & Compliance, signaling a focus on enterprise-grade infrastructure and regulatory readiness.
- **Operational Enablement**: A new Senior Director of Partner Operations & Enablement to scale restaurant partnerships.

## Why Work Here
- **Culture**: Collaborative, cross-functional environment with values like “Triple Win,” “Speak Up,” “Share a Meal,” and “Try. Listen. Iterate.” Emphasis on celebrating achievements and continuous learning.
- **Work Model**: Hybrid workspace in Austin, TX – employees typically on-site 3.5 days a week. Remote roles available for some sales positions.
- **Perks**: Daily company-provided lunches, unlimited snacks, dog-friendly office, free parking & fitness center, unlimited vacation policy, 401K plan, childcare policy & paid parental leave, short-term disability insurance, company-provided Apple devices.
- **Engineering Culture**: Modern tech stack (React Native, Braze, data engineering) with a focus on building a high-quality, scalable platform. The team is relatively small (35 product + tech employees), offering significant ownership and impact.

## Sources
1. [inkind.com/careers](https://inkind.com/careers)
2. [inkind.com](https://inkind.com/)
3. [job-boards.greenhouse.io/inkind](http://job-boards.greenhouse.io/inkind)
4. [builtin.com/company/inkind](https://builtin.com/company/inkind)
5. [linkedin.com/company/inkindcapital](https://www.linkedin.com/company/inkindcapital)

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