--- title: 'Senior Product Designer (6 month fixed-term contract) at Zip Co Limited' canonical: 'https://feeny.ai/job/senior-product-designer-6-month-fixed-term-contract-zip-co-limited-sydney-1egkpq41fv9j' type: 'job' last_seen: '2026-09-20' --- # Senior Product Designer (6 month fixed-term contract) at Zip Co Limited - **Company:** Zip Co Limited - **Location:** Sydney, Australia - **Posted:** 2026-09-17 - **Last confirmed live:** 2026-09-20 - **Apply:** https://job-boards.greenhouse.io/zipcolimited/jobs/4713364006 ## Job description - Shape intuitive, trusted experiences used by Zip customers, while exploring how AI can unlock the next generation of digital commerce. - Bring deep product, interaction and visual design experience across native mobile and web, with a portfolio that demonstrates exceptional craft. - Work flexibly from our Sydney office, partnering closely with Product, Engineering and Design across multiple squads. Write your story with a career at Zip Join Zip’s Product Design team and help shape customer experiences that make paying with Zip simple, intuitive and human. As a Senior Product Designer, you’ll take ownership of complex design challenges from discovery through to delivery, working as an individual contributor alongside Product, Engineering and Design leaders. You’ll combine customer insight with exceptional design craft to turn complex problems into beautifully simple experiences. As Zip explores the opportunities presented by Agentic Commerce, you’ll also experiment with AI enabled experiences, intelligent automation and emerging interaction patterns to understand where they can create meaningful value for our customers. ## What you’ll own - Lead end to end design across multiple product domains, from discovery and experimentation through to detailed design and delivery - Create high quality visual and interaction design, bringing ideas to life through rapid prototyping and beautifully crafted customer experiences - Use customer research, insights and experimentation to inform product strategy and translate abstract ideas into tangible experiences - Partner closely with Product and Engineering to balance customer needs, business priorities and technical feasibility - Help evolve Zip’s design systems, principles and experience standards, championing accessibility and exceptional design craft - Explore emerging AI enabled experiences, intelligent automation and new interaction patterns, rapidly prototyping ideas that have the potential to improve the customer experience - Lead by example, sharing your expertise and helping strengthen design capability across the broader team ## What you'll bring to the team - Experience designing complex, customer facing digital products within fintech, payments, technology or another high scale, customer focused environment. - Strong experience designing across both native mobile apps and web products. - Deep capability across product, interaction and visual design, supported by a portfolio demonstrating exceptional UI, motion design, accessibility and scalable design systems. - The ability to turn complex customer problems into simple, intuitive and beautifully crafted experiences. - Strong storytelling and stakeholder management skills, with experience partnering closely with Product and Engineering to align thinking and deliver high quality customer outcomes. - Curiosity and hands on experience exploring AI enabled experiences, intelligent automation or emerging interaction models. - A mindset that embraces AI and new tools to adapt, learn and grow - An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles - Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game ## What you’ll get in return As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster. Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together. Operating in two core markets - Australia and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do. ## About Zip Co Limited ## Company Overview - **One-liner**: Zip Co Limited is a digital financial services company that provides point-of-sale credit and digital payment solutions, connecting millions of consumers with tens of thousands of merchants across Australia, New Zealand, and the United States. - **Entity Type**: Public (ASX: ZIP), listed in 2015 - **Headquarters**: Sydney, Australia - **Founded**: 2013 - **Founders**: Not publicly listed on the company’s official site (founded in Australia) ## Core Business - **Primary industry**: Digital financial services / Buy Now, Pay Later (BNPL) / Point-of-sale lending - **Target customers**: B2B (merchants) and B2C (consumers); serves both enterprise and SMB merchants - **Mission / purpose**: “Unlock financial potential, together” – providing fair, flexible, and transparent payment options that help customers take control of their financial future and merchants grow their businesses. ## Products & Services - **Zip Pay / Zip Money (ANZ)**: Consumer credit products allowing installment payments at checkout (SaaS / financial service) - **Quadpay (US)**: Similar point-of-sale installment payment service for US consumers and merchants - **Global payment platform**: Connects 6.3 million active customers with 85.5 thousand merchants across two core markets; also offers a product overview presentation and a Stripe US partnership [zip.co](https://zip.co/investors) ## Market Standing - **Market Cap**: ~$3.6 billion AUD (as of early July 2025) [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life) - **Key Metric (Public)**: FY25 Total Income of $1,081.1 million; Transaction Volume (TTV) of $13.1 billion; Cash EBTDA of $170.3 million (up 147.0% YoY); Operating Margin of 15.8%; Net bad debts as a percentage of TTV at 3.9% [zip.co](https://zip.co/investors) - **Notable Investors / Partners**: Listed on ASX; strategic partner includes Stripe (US partnership); no specific lead investors cited for private rounds as it is public - **Growth Signals**: Strong operating leverage (margin improving to 15.8%), 30.3% TTV growth, focus on AI and agentic commerce; headcount of 763 (down 4.1% YoY, indicating efficiency focus) [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life) [zip.co](https://zip.co/investors) ## Competitive Advantages - **Global BNPL platform** with a sizable, loyal customer base (6.3M active) and merchant network (85.5K) - **Brand recognition** in two core markets (ANZ and US) with a localised product suite - **Technology partnerships** (e.g., Stripe) that extend reach and reduce integration friction - **Focus on responsible lending** and transparent pricing, differentiating from less regulated competitors ## Strategic Focus - Deepening AI capabilities: actively hiring for Principal Engineer, Generative & Agentic AI and Group Product Manager, AI (Products) [zip.co](https://zip.co/careers/roles) - Driving profitability: operating margin turned positive (15.8%) and Cash EBTDA surged 147% in FY25 - Expanding merchant and customer base through partnerships and product innovation (e.g., agentic commerce) - Efficiency improvements, as reflected in a leaner headcount while revenue grows ## Why Work Here - **Culture**: Values-led – Customer First, Own It, Stronger Together, Change the Game. Emphasis on connection, mentorship, and career growth. - **Work model**: ANZ follows a hybrid model (in-office + remote); US team is mostly remote; work-from-anywhere policy (up to 4 weeks/year globally) [zip.co](https://zip.co/careers) - **Benefits** (vary by location): Up to 16 weeks paid primary caregiver leave, short-term incentive (STI) awards, wellbeing allowance, quarterly wellbeing days, 25 days annual leave (ANZ) / unlimited PTO (US), professional development leave, fee-free Zip products, and mental health support via Sonder, Talkspace, etc. [zip.co](https://zip.co/careers) - **Diversity**: Gender equality targets – 40% women, 40% men, 20% any gender across the workforce - **Hiring process**: Four-phase process (talent screen, functional interview, leadership & values interview, take-home challenge) typically completed in 2–4 weeks [zip.co](https://zip.co/careers) ## Sources 1. [zip.co](https://zip.co/about-us) 2. [zip.co](https://zip.co/careers) 3. [zip.co](https://zip.co/investors) 4. [linkedin.com](https://www.linkedin.com/company/zip-co-limited/life) 5. [zip.co](https://zip.co/careers/roles) ## Other roles at Zip Co Limited - [Technical Delivery Manager](https://feeny.ai/job/technical-delivery-manager-zip-co-limited-united-states-fzfeanbh9rmr) — United States - [Senior Analyst, US Strategy & Corporate Development](https://feeny.ai/job/senior-analyst-us-strategy-corporate-development-zip-co-limited-united-states-0qstnhvk2hx7) — United States - [Senior Software Engineer, Backend](https://feeny.ai/job/senior-software-engineer-backend-zip-co-limited-united-states-t3qgjnysh39v) — United States - [Staff Engineer](https://feeny.ai/job/staff-engineer-zip-co-limited-united-states-d7454sv7r19m) — United States - [Director, Strategic Operations for US CEO](https://feeny.ai/job/director-strategic-operations-for-us-ceo-zip-co-limited-united-states-0xnchq3sphnr) — United States - [Group Product Manager (Direct-to-consumer)](https://feeny.ai/job/group-product-manager-direct-to-consumer-zip-co-limited-united-states-zmdkaxaymvvx) — United States - [Assistant General Counsel](https://feeny.ai/job/assistant-general-counsel-zip-co-limited-united-states-5ss4wf88naws) — United States - [Senior Customer Experience Partner, Operations](https://feeny.ai/job/senior-customer-experience-partner-operations-zip-co-limited-united-states-wpcm0wwf7yk8) — United States - [Senior Risk Analyst](https://feeny.ai/job/senior-risk-analyst-zip-co-limited-united-states-tffg42bfwgas) — United States - [Business Process Manager](https://feeny.ai/job/business-process-manager-zip-co-limited-sydney-q6yrvm3jes1e) — Sydney, Australia