---
title: 'Senior Product Designer, Design Systems at OpenLoop Health'
canonical: 'https://feeny.ai/job/senior-product-designer-design-systems-openloop-health-united-states-1w7xgg4chy5m'
type: 'job'
last_seen: '2026-11-05'
---

# Senior Product Designer, Design Systems at OpenLoop Health

- **Company:** OpenLoop Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/openloophealth/16f731dc-4bfe-41db-a016-3ac6f3a9d496/application

**Skills:** Figma, Design Systems, Information Architecture, Product Design, AI Tools

> The Senior Product Designer leads end-to-end design for complex product areas, collaborating with Product Managers and Engineers to define problems and iterate on solutions. This role involves building scalable systems, maintaining design systems, and leveraging AI tools to accelerate workflows for client-facing pro...

## Job description

## About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

## About the Role

As a Senior Product Designer, Design Systems at OpenLoop Health, you'll build the shared foundation that every OpenLoop product is designed and built on. That includes patient- and client-facing experiences, AI agents and copilots, and the operational platforms our teams use every day. This role is for a systems designer who also understands AI. More of our UI is now generated by AI tools like Claude, Claude Code, and Figma Make, and those tools are only as good as the system they draw from. You don't just maintain a component library. You design tokens, components, and documentation that people and AI tools can both use correctly, and you write the skills and agent instructions that teach AI how to build with the system, so the right patterns show up by default. You'll work closely with Product Designers, Engineers, and Product Managers across several product teams to set standards, not just document them.

## What You'll Do

- Lead the design system end to end, from audit and roadmap through component design, documentation, release, and adoption
- Define and maintain a tiered token system (primitive, semantic, component) for color, type, spacing, elevation, and motion, including theming across the many client brands our White-Label platform supports
- Automate how tokens flow from Figma variables into code (e.g., Style Dictionary) so design and code stay in sync without manual handoff
- Build and maintain documentation that works like a product, with live examples, code snippets, and dos and don'ts, plus the AI skills and agent instructions that let designers, engineers, and AI agents apply the system correctly
- Make the system readable by AI agents through MCP servers, llms.txt-style docs, and component metadata, so agents build with the right components by default
- Prototype and test components in code using tools like Storybook, v0, Claude, or Claude Code to validate behavior against real implementation, not static mockups
- Define how components handle states, errors, edge cases, empty data, and accessibility, especially in clinical and operational workflows
- Partner with Engineers on quality: set acceptance criteria for components, review implementations, and use AI agents to catch drift between design and code
- Build patterns for AI interactions, such as conversational UI, agent status, confidence, and human handoff, and add them to the system
- Design patterns for data-dense product UI, including tables, filters, bulk actions, complex forms, and charts, that stay fast to use and easy to scan in our CRM and operational platforms
- Set the bar for craft across the system, including motion principles, interaction details, typography, and density
- Measure adoption and help product teams across client-facing experiences and internal tools (e.g., CRM, operational platforms) use the system well

## Who You Are

- Five or more years of product design experience, including at least two years focused on design systems used by multiple teams
- Deep working knowledge of how design systems scale: tiered tokens and token pipelines, theming, component APIs, versioning, and governance
- Experienced writing AI skills, agent instructions, or documentation that changed how people and tools actually built with a system, and able to show examples
- Comfortable in code and the terminal: reads HTML, CSS, and React, works in Storybook, and runs AI agents like Claude Code from a terminal (e.g., Ghostty) to build and test functional prototypes
- Strong systems thinker who can bring consistency to complex, interconnected products without slowing teams down
- Sharp product judgment: knows when to standardize, when to allow exceptions, and how to tie system decisions to user and business impact
- Holds a high bar for accessibility, with working knowledge of WCAG 2.1 AA; healthcare or other regulated-industry experience is a plus
- Highly collaborative with designers, engineers, and PMs; builds adoption through influence, not mandates
- Proactive and self-directed; moves work forward without waiting for perfect requirements
- Strong visual and interaction craft, with a sharp eye for motion, typography, and density; expert in Figma, including variables, modes, component properties, and library management
- Portfolio shows design system work, including how you structured tokens and components, designed for data-dense product UI, drove adoption, and measured impact

Our Benefits In addition, for salaried positions you would also be eligible for:

- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more

Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

## About OpenLoop Health

## Company Overview
- **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services.
- **Entity Type**: Private
- **Headquarters**: Des Moines, Iowa, United States
- **Founded**: 2020
- **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder)

## Core Business
- **Primary industry**: Digital Health / Telehealth Infrastructure
- **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings.
- **Mission**: To bring healing anywhere, anytime to anyone across the nation.
- **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be.

## Products & Services
OpenLoop offers a full-stack, white-labeled suite of services:
- **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows.
- **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management.
- **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement.
- **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support.
- **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health).
- **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs.

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month.
- **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers.
- **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year.

## Competitive Advantages
- **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else.
- **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians.
- **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients.
- **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely.
- **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation.

## Strategic Focus
- **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways.
- **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health).
- **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems.
- **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery.

## Why Work Here
- **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results.
- **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce.
- **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program.
- **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment.
- **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel.
- **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com.

## Sources
1. [openloophealth.com](https://openloophealth.com/)
2. [openloophealth.com/careers](https://openloophealth.com/careers)
3. [openloophealth.com/team](https://openloophealth.com/team)
4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health)
5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth)

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