---
title: 'Senior Product Designer at Dispatch'
canonical: 'https://feeny.ai/job/senior-product-designer-dispatch-remote-h1tke77f6x19'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Product Designer at Dispatch

- **Company:** Dispatch
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/dispatch/de543732-3505-4feb-b449-63e84ee74e72

## Job description

Role overview:

- Own design end-to-end for a core area of the Dispatch platform: the custodian and data workflows at the center of how firms move and manage client data. You are accountable for the quality of what ships, not just the spec.
- Lead the definition of high-impact product experiences. From problem decomposition and discovery to defining experience requirements, crafting workflows, and delivery high-fidelity designs.
- You design complex, data-dense UX for financial advisors and the teams who support them, by turning large, messy data into something legible and usable.
- Weave new capabilities into existing user-facing workflows so the product stays coherent and scalable as it grows, rather than adding one-off screens.
- Shape how product design integrates with engineering & product management through close collaboration, iterative prototyping, and hands-on implementation guidance.
- You are a primary contributor to growing and advocating for design as a function at Dispatch, building the foundational structures the practice needs as it scales, starting with the design system.

Experience & Background:

- 5+ years of experience in product design, UX, or HCI, with a proven ability to execute high-craft, technically informed solutions, and a personal track record of shipping complex work end-to-end.
- A portfolio that shows comprehensive ownership, from discovery through shipped features, on real products with real constraints.
- Demonstrated experience designing complex, data-dense interfaces or workflow tools, not primarily consumer or marketing work.
- Meaningful contribution to a design system: components, patterns, or documentation you have owned, maintained, and championed.
- Grounding in facts and principles: you plan and run research and usability testing, and turn what you learn into design decisions.
- A track record of communicating the "why" behind design decisions and navigating complex requirements across engineering, product, and business.
- Comfort operating in ambiguity with a proactive approach to problem-solving in mission-critical, time-sensitive environments.

Characteristics:

- Sharp judgment — You reason from first principles, ask the right questions, and make sound calls when requirements are ambiguous or custodian rules conflict.
- Craft you hold yourself to — Your work has an eye: spacing, hierarchy, interaction and error states. The quality of your output reflects a standard you set for yourself, not just what was asked.
- Bias for action — You default to high-quality output shipped quickly. You start finding the right direction before everything is defined, and you drive decisions to closure.
- Driven and proactive — You are intrinsically motivated. You find the problems that matter and push them forward without waiting to be assigned.
- Sharp collaborator, low ego — You work tightly with PMs and engineers, give and take feedback with directness and care, and know when to push back and when to align. You assume positive intent and keep your cool.
- User advocate — You design from real user needs, bring user insight into decisions, and advocate for the experience even when it is inconvenient.
- Stay curious and open to growth — actively building fluency in emerging technologies like AI to unlock creativity, accelerate progress, and amplify impact

You'll stand out if you have:

- Experience in fintech, wealth management, or another enterprise or regulated industry.
- Familiarity with front-end coding and how the front end is built, enough to support implementation that meets our design standards and scales, and to be a stronger partner to engineering.
- Facilitation skills to lead workshops and align cross-functional partners on user needs and direction.
- Experience designing AI-native surfaces: human-in-the-loop flows, review-and-approve patterns, and confidence or uncertainty states.
- Experience seeking out and folding new tools and methods of operating, designing and building into your own workflow.

Location:

- Remote (USA), or in-person in New York City. Our NYC office is open to you as much as you want.

Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

## About Dispatch

## Company Overview
- **One-liner**: Dispatch is a data orchestration platform that helps wealth management firms automate client onboarding, account opening, and continuously sync client data across their tech stack.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York City, New York, USA (with additional office in Miami, Florida)
- **Founded**: 2021
- **Founders**: Rob Nance (CEO), Rafi Lurie (Co-Founder & CPO), Madalyn Armijo (Co-Founder & COO)

## Core Business
- **Primary industry/industries**: Wealth management technology (Fintech/Software Development)
- **Target customers**: Financial advisors, wealth management firms, broker-dealers, RIAs (B2B, mid-market to enterprise)
- **Mission or purpose statement**: “Help wealth management firms unlock their fastest time to revenue by making their systems agree on their data while keeping their most critical, revenue-generating workflows moving at scale.” [linkedin.com](https://www.linkedin.com/company/dispatch-io)

## Products & Services
- **Client Onboarding**: Automate data capture, generate required forms, and deliver a unified client signature experience.
- **Account Opening**: Open accounts across multiple custodians (Fidelity, Schwab, Pershing) from a single workflow with built-in validation to prevent errors.
- **Data Syncing**: Bi-directional, real-time sync across CRM, financial planning, billing, reporting, and e-signature software.
- **Advisor Transitions**: Run full re-paper, protocol, and non-protocol transitions to major custodians from a unified interface.
- **AI Assistant**: AI that maps data, resolves conflicts, and catches errors while keeping humans in control. [dispatch.io](https://dispatch.io/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: 
  - Annual Revenue: $1.2M (estimated as of 2025/2026) [linkedin.com](https://www.linkedin.com/company/dispatch-io)
  - Total Funding: $32.9M across 5 rounds
- **Notable Investors/Partners**: 
  - Brewer Lane Ventures (led Series A) [linkedin.com](https://www.linkedin.com/company/dispatch-io)
  - F-Prime (led a seed round)
- **Growth Signals**: 
  - Headcount grew 100% YoY (from ~17 to 34 employees) [linkedin.com](https://www.linkedin.com/company/dispatch-io)
  - Active job postings: 8 positions (increase of 300% year-over-year)
  - LinkedIn followers grew 77.4% in the past year
  - New product launch: Advisor Transitions

## Competitive Advantages
- **Multi-custodian support**: Unifies workflows across Fidelity, Schwab, and Pershing – reducing friction for advisors with multiple custodians.
- **AI-powered validation**: Uses AI to catch errors and map data, but keeps humans in control, increasing accuracy and speed.
- **Deep integrations**: Connects to CRM (Salesforce, Microsoft Dynamics), financial planning, billing, reporting, and e-signature systems [dispatch.io](https://dispatch.io/).
- **Time savings**: Firms using Dispatch run transitions 70%+ more efficiently and realize AUM faster.

## Strategic Focus
- Continue expanding partnerships with custodians and fintech platforms.
- Enhance AI capabilities for data mapping and conflict resolution.
- Scale go-to-market with enterprise account executives and solutions leaders.
- Grow engineering team to accelerate product development across onboarding, account opening, and syncing.

## Why Work Here
- **Culture & Perks**: 
  - Hybrid work model (offices in NYC and Miami) [builtin.com](https://builtin.com/company/dispatch-0)
  - Company equity for all employees
  - Comprehensive healthcare (medical, dental, vision), Flexible Spending Account (FSA)
  - Generous parental leave and family medical leave
  - Free snacks and drinks in office
  - Job training and conference attendance support
  - Diversity-based Employee Resource Groups
- **Engineering culture**: 
  - Tech stack includes TypeScript, React, Python, PostgreSQL, AWS Lambda, Stripe, and more [linkedin.com](https://www.linkedin.com/company/dispatch-io)
  - Emphasis on building reliable, scalable systems for financial data
  - Roles: Backend Engineer, Fullstack Engineer, Staff Fullstack Engineer
- **Remote/Hybrid policy**: Employees work from physical offices (NYC or Miami); some roles are listed as "Hybrid" or "OnSite" [builtinnyc.com](https://www.builtinnyc.com/company/dispatch-0). Typical time on-site is none specified but likely flexible within office locations.
- **Recent open roles**: Backend Engineer, Fullstack Engineer, Enterprise Account Executive, Senior Marketing Designer, Head of Solutions [jobs.ashbyhq.com](https://jobs.ashbyhq.com/Dispatch/b191dde0-ea97-419b-b7a0-74152f13483c)

## Sources
1. [dispatch.io](https://dispatch.io/) – Company website, product descriptions
2. [linkedin.com](https://www.linkedin.com/company/dispatch-io) – LinkedIn company page (employees, revenue, funding, culture)
3. [builtin.com](https://builtin.com/company/dispatch-0) – Built In company profile (perks, jobs, office locations)
4. [builtinnyc.com](https://www.builtinnyc.com/company/dispatch-0) – Built In NYC profile (NYC-specific office, employee count)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/Dispatch/b191dde0-ea97-419b-b7a0-74152f13483c) – Ashby careers page (job listings, benefits)

## Other roles at Dispatch

- [VP of Talent](https://feeny.ai/job/vp-of-talent-dispatch-q34ex20syyty)
- [VP of Legal](https://feeny.ai/job/vp-of-legal-dispatch-remote-z5tspva8drkg)
- [Senior Engineering Manager](https://feeny.ai/job/senior-engineering-manager-dispatch-new-york-mm4xfvspsg26) — New York, NY
- [Backend Engineer](https://feeny.ai/job/backend-engineer-dispatch-new-york-v5m1h0bqhf12) — New York, NY
- [Fullstack Engineer](https://feeny.ai/job/fullstack-engineer-dispatch-new-york-d3a6ak1wybsp) — New York, NY
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-dispatch-new-york-73xwp7nbq0w8) — New York, NY
- [Senior Fullstack Engineer](https://feeny.ai/job/senior-fullstack-engineer-dispatch-new-york-mamdvmxg8gmq) — New York, NY
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-jobber-toronto-pbr5h4k69ckr) — Toronto, Canada
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-unify-san-francisco-9c0t848tdhst) — San Francisco, CA
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-mable-sydney-fq3pht3fdx0j) — Sydney, Australia