---
title: 'Senior Product Designer at Hang'
canonical: 'https://feeny.ai/job/senior-product-designer-hang-new-york-5vzw39dh9shy'
type: 'job'
last_seen: '2026-09-10'
---

# Senior Product Designer at Hang

- **Company:** Hang
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2024-06-19
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/hang/76fe2dde-8234-48ca-94c5-d6ea2d5eaa3d

## Job description

Hang is building the future of loyalty for brands. Hang is the next gen brand loyalty platform that redefines customer engagement for brands. By blending AI-powered personalization, digitally immersive experiences, gamification, and omnichannel integrations, Hang offers a marketing platform built for the future for both for brands and their consumers. Our platform is distinguished by its modern user interface & 3D animations on the consumer side, and a next-generation CXM that empowers brands to launch dynamic campaigns and derive deep insights from robust analytics on the brand user side. Unique in our capability to attribute third-party delivery orders, Hang works primarily with multi-location QSR restaurant chains across the US, but also a variety of eCommerce & retail brands.

## About the Role

As the Senior Product Designer, you will lead the product design org and be responsible for both the look and feel of a product that will be touched by many large brands and millions of users. You will interface directly with customers to understand how they feel about the product and guide the product accordingly. At Hang, we understand that people do judge a book by its cover, and we’re dedicated to ensuring users are delighted each and every time they interact with our products. Your input will be valued and highlighted at every stage of the product development process, from mocking up new feature ideas to mapping use experience flows. You will play a foundational role in defining and building out the Product Design function and team.

## What You’ll Do

- Lead the entire design function and be responsible for the product's look, feel, and UX/UI.
- Collaborate with leadership to imagine new features from the ground up.
- Define project requirements alongside Product and Engineering.
- Outline and communicate your vision to the team using mock-ups, documentation, and prototypes.
- Conduct user research and use data to develop insights that translate into product design.

## Who You Are

- You have 6+ years of UX, UI, or product design experience.
- You have experience delivering multiple projects with cross-disciplined teams
- You have experience designing products from the ground up.
- You have the ability to develop wireframes and prototypes.
- You are proficient in Figma (or similar design tools).
- You are willing and able to extend past the scope of a typical product design role.
- You have the ability to balance delightful design with the need to move quickly and iterate.

What Would Set You Apart

- You've led design for an early stage startup before
- You have experience designing technical projects and working with engineers.
- You are familiar with user research and user research methodologies.

## Benefits

- Top-tier health, vision, and dental insurance, including plans with $0 employee cost.
- Unlimited PTO / sick leave
- Competitive salary & equity compensation.
- Company offsites

## About Hang

## Company Overview
- **One-liner**: Hang provides an autonomous marketing platform that uses AI to power personalized loyalty programs, customer data unification, and gamified brand experiences.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Matt Smolin (CEO), Chad Fox, Brian Bendett

## Core Business
- **Primary industry**: Loyalty Software / Marketing Technology (MarTech)
- **Target customers**: B2B; mid-market to enterprise brands in food & beverage, retail, hospitality, eCommerce, and entertainment
- **Mission or purpose statement**: To provide an autonomous marketing system that uses AI to personalize customer experiences and build brand loyalty.

## Products & Services
- **Hang Autonomous Marketing Platform**: An AI-powered platform that unifies customer data (CDP), generates personalized offers and segments, and creates gamified, immersive loyalty experiences (e.g., quests, minigames, leaderboards, referrals). It integrates with major POS and CRM systems.
- **Hang Copilot**: An AI assistant for marketers that enables text-to-analytics, auto-generated customer segments, and AI-driven offer creation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of $16M (Series A, July 2022)
- **Notable Investors/Partners**: Paradigm (lead), Tiger Global, Howard Schultz (former Starbucks CEO), Kevin Durant, Mr. Beast, and founders of Warby Parker, Allbirds, and Bombas. Partners include Ulta Beauty, Budweiser, Flipkart, Cinemark, ASICS, and numerous restaurant chains (Boba Guys, Just Salad, etc.).
- **Growth Signals**: Headcount of ~57 (as of Jan 2026), up from ~11 in 2024. High-profile client wins like Ulta Beauty (GlamXplorer program with 86% weekly return rate). Named to The Lead's Leading 100 list in 2024. Expanding AI capabilities with "Hang Copilot."

## Competitive Advantages
- **AI-First Personalization**: Uses AI agents to unify customer data and generate personalized offers and segments, moving beyond traditional rules-based loyalty.
- **Gamification Engine**: Proven ability to drive high engagement (e.g., Ulta Beauty's 86% weekly return rate) through minigames, quests, and social features.
- **Omnichannel Integration**: Deep integrations with major POS, CRM, and social media platforms, allowing brands to engage customers across all touchpoints.
- **High-Profile Backing**: Backed by top-tier investors (Paradigm, Tiger Global) and celebrity angels, signaling strong market confidence.

## Strategic Focus
- **AI-First Product Development**: Deepening AI capabilities with tools like Copilot for marketers and AI agents for data unification and offer generation.
- **Expansion in Restaurant & Retail**: Targeting the restaurant and retail verticals with specific solutions (e.g., AI Loyalty, AI CDP, AI Offers).
- **Partner Ecosystem Growth**: Expanding its integrator network (e.g., partnership with Qu) to reach more brands.

## Why Work Here
- **Culture**: Described as a fast-paced, innovative startup environment focused on redefining customer loyalty with cutting-edge AI.
- **Work Policy**: In-office or remote; HQ is in New York, NY. The company has a physical office presence.
- **Team**: Small but growing team (~57 employees) with a strong technical and product focus. Notable alumni from companies like Microsoft, Meta, and Nutanix.
- **Perks**: Opportunity to work on a high-impact product with major global brands (Ulta Beauty, Budweiser) and solve complex data and AI challenges.

## Sources
1. [hang.com](https://hang.com/)
2. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/hang)
3. [builtin.com](https://builtin.com/company/hang)
4. [tracxn.com](https://tracxn.com/d/companies/hang/__NrUmEMwSWDpo0_lfhWh06ICDUdvgKp5oRkEfHdSH12k)
5. [linkedin.com](https://www.linkedin.com/company/hang-cx)

## Other roles at Hang

- [Business Operations & Strategy](https://feeny.ai/job/business-operations-strategy-hang-new-york-5me2tfjna1md) — New York, NY
- [Product Strategy](https://feeny.ai/job/product-strategy-hang-new-york-5yyz66d0qstp) — New York, NY
- [Data Scientist](https://feeny.ai/job/data-scientist-hang-new-york-dfp67rdrjkf4) — New York, NY
- [Machine Learning Engineer](https://feeny.ai/job/machine-learning-engineer-hang-new-york-3cxmgrv7ajh7) — New York, NY
- [Front End Software Engineer (React/NextJS)](https://feeny.ai/job/front-end-software-engineer-react-nextjs-hang-new-york-t1r4rkr8wrn9) — New York, NY
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-jobber-toronto-pbr5h4k69ckr) — Toronto, Canada
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-unify-san-francisco-9c0t848tdhst) — San Francisco, CA
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-mable-sydney-fq3pht3fdx0j) — Sydney, Australia
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-lightspeed-commerce-inc-auckland-7gnn367m3vtf) — Auckland, New Zealand
- [Senior Product Designer](https://feeny.ai/job/senior-product-designer-zip-toronto-cgjex8f03e4v) — Toronto, Canada