--- title: 'Senior Product Designer at Karbon' canonical: 'https://feeny.ai/job/senior-product-designer-karbon-sydney-9yvxyybnfz5v' type: 'job' last_seen: '2026-10-19' --- # Senior Product Designer at Karbon - **Company:** Karbon - **Location:** Sydney, Australia - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-19 - **Apply:** https://job-boards.greenhouse.io/karbon/jobs/6226350004 ## Job description ## About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. ## About the Role We're looking for a Senior Product Designer to lead complex design initiatives and play a critical role in shaping high-quality, customer-centered experiences across Karbon's product. As a senior individual contributor, you'll operate with a high degree of autonomy, defining problems, exploring solutions, and delivering well-crafted designs end-to-end. You'll partner deeply with Product and Engineering, influence standards and quality beyond your own work, and help elevate the overall design practice through mentorship and example. ## Key Responsibilities - Own Experience end to end: Partner with Product and Engineering to define the problem space. Use LLMs to clarify intent, draft briefs, pressure-test assumptions, and surface edge cases and risks before committing to a direction. - Prototype to set direction: Use AI-assisted tools to build and iterate on flows and lightweight interfaces quickly. Let AI accelerate the generation while you guide structure, behavior, and craft. Partner with engineers to decide what moves into the product. - Validate with customers early: Talk directly with customers, run quick tests, and use what you learn to adjust direction. Treat research as a velocity tool, not a gate. - Refine in Figma: Translate validated concepts into designs with complete state coverage, system alignment, and production readiness. - Design for the platform: Move complexity under the hood so that experiences feel effortless for customers. Encode design judgement into decisions and principles that our people and tools can follow. Drive our craft forward with patterns, prompts, and an attention to detail that compounds over time. - Mentor and support other designers: Be the mentor you wish you had for newer designers to learn from. Give timely feedback, collaboration, and best practices to follow. ## What We're Looking For - 6-8+ years of experience in product design, ideally within B2B SaaS or complex product environments - Strong portfolio demonstrating end-to-end design thinking, interaction design, visual craft, and problem-solving across complex systems - Proven ability to work autonomously on ambiguous problems and drive work forward with clarity and ownership - Active use of LLMs in your design workflow, for problem framing, research synthesis, prototyping, or iteration, not just awareness of them - Comfort using AI-assisted development tools to build and iterate on concepts, even without writing production code - Excellent collaboration and communication skills, with experience partnering closely with Product and Engineering - Comfort balancing strategic thinking with hands-on execution - Experience contributing to or working within established design systems - Passion for high-quality, customer-centered design and continuous improvement Bonus: - Experience designing for vertical SaaS, professional services, or accounting-adjacent products - Experience designing AI-enabled product experiences Why Work at Karbon? - Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines - 4 weeks annual leave plus 5 extra "Karbon Days" off a year - Flexible working environment - Work with (and learn from) an experienced, high-performing team - Be part of a fast-growing company that firmly believes in promoting high performers from within - A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback - Generous parental leave Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links. Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you! ## About Karbon ## Company Overview - **One-liner**: Karbon provides a cloud-based practice management platform that enables accounting firms to streamline work, communication, and collaboration. - **Entity Type**: Private (venture-backed, $102.3M total funding across 9 rounds) - **Headquarters**: San Francisco, California, United States - **Founded**: 2014 - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industries**: Accounting and professional services practice management; software development for the accounting ecosystem. - **Target customers**: B2B – primarily accounting firms (from small to mid-sized and enterprise), as well as bookkeeping and tax professionals. - **Mission statement**: "To be the vital operating system for accounting firms worldwide" – providing innovative tools, sharing knowledge, and facilitating connectivity so firms can experience practice excellence. ## Products & Services - **Karbon Practice Management Platform**: A cloud-based, collaborative work and communication platform designed to centralize client work, tasks, emails, and projects. Features include workflow automation, billing and payments, client communication, and reporting. Ranked #1 on G2 for Accounting Practice Management for 18 consecutive quarters. - **Kai (AI Coworker)**: An AI-powered assistant that knows each firm’s clients, work, and team. Can handle tasks, answer questions using real firm data, and automate low-value administrative work. - **Automation & Efficiency Tools**: Includes templated workflows, automated data collection, standardized processes, and integrations with popular accounting ecosystem apps (APIs, ecosystem partnerships). - **Billing & Payments Module**: Integrated billing and payment capabilities to streamline revenue collection within the platform. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Metric** (Private): $102.3 million in total funding. Annual revenue not publicly disclosed; third-party estimate (LinkedIn) places it at $9.2M (treat as approximate). - **Notable Investors/Partners**: Not specified in provided sources; known to be backed by venture capital (multiple rounds). - **Growth Signals**: - 288 employees (+36.8% year-over-year, +112 people). - Customers in 34 countries; 33,000 accounting professionals use Karbon daily; 5.5 million jobs completed by customers in 2024. - Average savings of 18.5 hours per employee per week (self-reported in firm usage survey). - Ranked #1 on G2 for 18 consecutive quarters. - Expanding globally with team members in the US, Australia, New Zealand, Canada, UK, and Philippines. ## Competitive Advantages - **Category Leadership**: Consistently the #1 rated practice management software on G2 for over four years – a strong trust signal for buyers. - **Productivity Impact**: Proven, quantified time savings (18.5 hours/week/employee) that directly translate into firm profitability. - **Collaboration-First Design**: Built from the ground up for distributed and hybrid accounting teams, with integrated email, tasks, and client communication in one pane of glass. - **AI Moat**: Development of “Kai” – a firm-specific AI trained on real client data – creates a deepening data network effect and switching cost for users. - **Ecosystem Connectivity**: Strong API and integrations with other accounting tools (e.g., QuickBooks, Xero) and expanding partnerships further embed Karbon into firms’ daily workflows. ## Strategic Focus - **AI-Driven Automation**: Deep investment in AI (Kai) to automate routine admin tasks and provide intelligent insights, making the platform an indispensable “operating system” for firms. - **Global Scale**: Continued expansion into more countries and languages, targeting the large underserved market of accounting firms worldwide. - **Community & Thought Leadership**: Building a community of practice excellence through webinars, best-practice content, and user groups to drive adoption and loyalty. - **Platform Ecosystem**: Expanding API, marketplace, and integrations so Karbon becomes the central hub for firm technology stacks. ## Why Work Here - **Culture & Values**: Certified Great Place to Work™; emphasis on inclusive environment, open communication, consistent feedback, and professional development. - **Work Flexibility**: Genuine flexible work – remote, office, or hybrid; trust and autonomy are core, with no monitoring of hours/location. Distributed team across US, Australia, New Zealand, Canada, UK, and Philippines. - **Growth Opportunities**: Rapidly growing company (36% headcount increase YoY) with internal mobility paths, mentoring programs, and an Emerging Leaders Program. - **Perks & Benefits** (varies by region): - Paid flexible time off (plus 5 additional “Karbon days”) - Up to 10 wellness days; generous parental leave - Medical, dental, vision coverage (US: includes 401k matching; Australia: 6% KiwiSaver) - Home office equipment budget and internet assistance - Learning and development opportunities - Global Employee Assistance Program - Social club, cultural events, and offsite gatherings. ## Sources 1. [karbonhq.com/about](https://karbonhq.com/about) 2. [karbonhq.com/careers](https://karbonhq.com/careers) 3. [karbonhq.com](https://karbonhq.com/) 4. [job-boards.greenhouse.io/karbon](http://job-boards.greenhouse.io/karbon) 5. [linkedin.com/company/karbonhq](https://www.linkedin.com/company/karbonhq) ## Other roles at Karbon - [Product Designer](https://feeny.ai/job/product-designer-karbon-sydney-jzsmagppa7nw) — Sydney, Australia - [Engineering Manager, Data & Analytics](https://feeny.ai/job/engineering-manager-data-analytics-karbon-sydney-d92fb3swf9zb) — Sydney, Australia - [Engineering Manager, Engagement to Payments](https://feeny.ai/job/engineering-manager-engagement-to-payments-karbon-sydney-812vtr0f3nc9) — Sydney, Australia - [Senior Implementation Specialist](https://feeny.ai/job/senior-implementation-specialist-karbon-united-kingdom-m75vvnzqpf0y) — United Kingdom - [Implementation Specialist](https://feeny.ai/job/implementation-specialist-karbon-united-kingdom-fh1612x2ma4b) — United Kingdom - [AI Operations Lead](https://feeny.ai/job/ai-operations-lead-karbon-united-states-4anmd81nxexq) — United States - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-karbon-canada-epx2gdtpep12) — Canada - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-karbon-united-states-c9njgdkyxmwd) — United States - [Business Development Representative](https://feeny.ai/job/business-development-representative-karbon-chicago-2aeq5v44tq25) — Chicago, IL - [Implementation Specialist - Karbon Expert (Contract)](https://feeny.ai/job/implementation-specialist-karbon-expert-contract-karbon-sydney-eckdj3er0tm7) — Sydney, Australia