--- title: 'Senior Product Designer at Mable' canonical: 'https://feeny.ai/job/senior-product-designer-mable-sydney-fq3pht3fdx0j' type: 'job' last_seen: '2026-09-12' --- # Senior Product Designer at Mable - **Company:** Mable - **Location:** Sydney, Australia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/mable/e5b5716c-be66-4ab6-9b56-aa9eda1e6170 ## Job description We’re powered by purpose Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss  your  opportunity to join a thriving scale-up and deliver change to  Australia’s care and support sector. About the role: We're looking for a Senior Product Designer who brings strong craft, strategic thinking, and the confidence to drive great outcomes inside a cross-functional squad. You'll be the designer within your squad, owning the quality of the design work end-to-end, from early problem framing through to polished execution using our design system. You'll bring user research and data together to form clear product recommendations, manage stakeholders, and tell compelling design stories that create alignment. You'll contribute to design culture across the Customer Experience team, and you'll help shape how we design. You'll be joining a close-knit design team, supported by Design Managers and working alongside other experienced product designers. As a Senior Product Designer at Mable, you will use your skills to: - Lead design end-to-end within your squad, from problem framing and research through to high-fidelity execution, owning quality at every stage. - Collaborate with a Product Manager, a Data Lead and a small engineering team to deliver effective product solutions - Comfortably scope and facilitate user research and usability testing, to deepen customer understanding and quickly iterate designs to better meet our customers' needs - Deliver high-quality UX and UI using our design system, including wireframes, interactive prototypes, and design specifications. - Facilitate workshops that bring diverse stakeholders together to explore problems, align on direction, and build shared understanding. - Champion a lean, human-centred approach to product development, contributing to how the CX team works and grows. - Effectively manage differing priorities, needs and timelines - Communicate design rationale clearly and compellingly to your squad, to senior stakeholders, and to leadership - Build credibility and trusted relationships across the business ## Skills and experience - 5+ years of professional work within the experience design field, with experience working in product and technology teams. - Experience designing SaaS or enterprise tooling, ideally for accounting or finance platforms. - Able to map end-to-end processes and journeys across teams and systems, with some service design experience behind you. - A track record of influencing product decisions, not just delivering screens, but shaping what gets built and why, drawing on both user insight and data. - Strong stakeholder management skills, with experience navigating competing agendas, building cross-functional trust, and driving alignment. - Great design storytelling skill, where you can present and showcase your work to a leadership team - Mastery of Figma and working familiarity with AI-assisted design tools, with genuine curiosity about how the toolset keeps evolving. - Experience with UX strategies and trends across both web and mobile platforms. - Comfortable in an environment where product solutions are challenged equally by engineering, data, product, and UX — and where that tension produces better outcomes. - Experience working directly with engineers for the implementation of designs. - Based in Australia, comfortable working with a hybrid and sometimes remote team. Desirable - A background in health, wellbeing, or aged care. Given the range and complexity of needs across our platform, this kind of experience carries real weight here. - Experience designing AI-powered product features, including conversational UX and agentic interfaces. - Use of AI tools in your design practice, whether that's generative tools, AI-assisted prototyping, research synthesis, or something else. Please include your portfolio as a link or PDF as part of your application. ## Our Values We’re Switched On 💡 We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We’re Bold 📣 We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. We’re One 🤝 We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful 🌟 We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives. Our Benefits Power your career ⚡️ Learn from industry experts, experienced leaders, and on-the-job opportunities. Work away 🌎 Get a creative boost working overseas for 4 weeks in a rolling 12-month period. Access parental leave 👶 Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility 🏠 We’re a hybrid workplace, balancing time in the office with remote work. Flexi Leave Days 🌴 Get one extra paid leave day per quarter for what makes you happy. Hybrid set up allowance 🖥️ Create your perfect home office setup! Whether it’s a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable. Take a floating public holiday 🫶🏾 Acknowledge a significant day your way with family and friends. Be rewarded 🏆 Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. Inclusion at Mable Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates. People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech. If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for! Where to find us online Careers Page - https://bit.ly/3Mz8Ym1 Glassdoor - https://bit.ly/3z0K328 YouTube - https://bit.ly/34L7DlP Instagram - https://bit.ly/3pgAOXk Facebook - https://bit.ly/3ic6LhQ LinkedIn - https://bit.ly/3ie6Q4U ## About Mable ## Company Overview - **One-liner**: Mable operates an online platform that connects Australians seeking disability and aged care support with independent support workers, giving both sides more choice and control. - **Entity Type**: Private (growth-stage, 4 prior funding rounds) - **Headquarters**: Sydney, New South Wales, Australia - **Founded**: 2014 - **Founders**: Peter Scutt and Tony Charara ## Core Business - **Primary industry**: Health-tech / Disability and Aged Care Services - **Target customers**: B2C (individuals seeking care and support workers), B2B (NDIS and Aged Care clients, families) - **Mission or purpose**: To give more choice and control to those seeking and providing disability and aged care support, enabling people to live and work on their own terms. ## Products & Services - **Mable Platform**: An online marketplace where care seekers (individuals, families, or self-managed NDIS participants) can browse, connect, and book independent support workers for disability and aged care services. Type: SaaS-enabled marketplace. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding – Not disclosed (4 prior funding rounds); Annual Revenue – Not publicly available (LinkedIn estimates $10M, but unverified) - **Notable Investors/Partners**: Not listed in available sources; co-founder Tony Charara previously co-founded Tissue Repair Limited and has a background in investment banking at JP Morgan. - **Growth Signals**: 32M+ care hours delivered; 31K+ active NDIS and Aged Care clients; 23K+ active support workers; 400+ team members (as per official site); 10 years of operation; expanding product and engineering teams. ## Competitive Advantages - **Platform model** that empowers both care seekers and workers with flexibility and choice, unlike traditional agency-based care. - **Strong brand trust** built over a decade in the Australian disability and aged care sector. - **Self-management focus** that aligns with government NDIS and Home Care Package reforms, giving users control over their budgets. ## Strategic Focus - **Product-led growth**: Investing in data science, analytics, and product development to improve matching and user experience. - **Scaling the workforce**: Growing the network of independent support workers and deepening engagement with existing clients. - **Technology innovation**: Enhancing the platform with AI-driven tools to streamline care coordination and compliance. ## Why Work Here - **Purpose-driven culture**: Team members are motivated by the social impact of transforming aged care and disability support. - **Hybrid workplace**: Offices in Sydney, Melbourne, Brisbane; employees balance remote work with in-office collaboration. - **Flexible leave**: 14 weeks paid parental leave for primary carers, 6 weeks for secondary carers, plus superannuation; one additional paid “Flexi Leave” day per quarter; a floating public holiday; and the ability to work overseas for up to 4 weeks in a rolling 12-month period. - **Reward & Recognition program**: Celebrates wins and great performance. - **Learning & development**: Opportunities to learn from industry experts and experienced leaders. - **Inclusive environment**: Welcomes diversity and collaborates across different skills and perspectives. ## Sources 1. [mable.com.au](https://mable.com.au/about-us/) 2. [mable.com.au](https://mable.com.au/about-us/careers-at-mable/) 3. [linkedin.com](https://linkedin.com/company/mableaustralia) 4. [jobs.lever.co](https://jobs.lever.co/mable) 5. [prd.mable.com.au](https://prd.mable.com.au/about-us/leadership-team/) ## Other roles at Mable - [Head of People Operations & Technology](https://feeny.ai/job/head-of-people-operations-technology-mable-sydney-8vw7fms57tc4) — Sydney, Australia - [Contact Centre Manager](https://feeny.ai/job/contact-centre-manager-mable-sydney-76cgwr1268y0) — Sydney, Australia - [Principal Product Designer (Design Systems)](https://feeny.ai/job/principal-product-designer-design-systems-mable-sydney-xhzaae334hfc) — Sydney, Australia - [Business and Process Analyst](https://feeny.ai/job/business-and-process-analyst-mable-sydney-y28f8zkhe9n8) — Sydney, Australia - [Engineering Manager](https://feeny.ai/job/engineering-manager-mable-brisbane-z0b94xkh7yd5) — Brisbane, Australia - [Customer Benefits & Loyalty Manager](https://feeny.ai/job/customer-benefits-loyalty-manager-mable-sydney-04m9477chddn) — Sydney, Australia - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-mable-sydney-p6dsfmqyxbnd) — Sydney, Australia - [Senior Marketing Specialist - HomeMade](https://feeny.ai/job/senior-marketing-specialist-homemade-mable-sydney-nrh6p4jmgqma) — Sydney, Australia - [CRM Specialist - Engagement and Adoption](https://feeny.ai/job/crm-specialist-engagement-and-adoption-mable-sydney-4hx2z218parv) — Sydney, Australia - [Senior Manager, Brand (12-month fixed term)](https://feeny.ai/job/senior-manager-brand-12-month-fixed-term-mable-sydney-bwkxrm6jkwjc) — Sydney, Australia