--- title: 'Senior Product Designer at OpenLoop Health' canonical: 'https://feeny.ai/job/senior-product-designer-openloop-health-united-states-1w7xgg4chy5m' type: 'job' last_seen: '2026-09-10' --- # Senior Product Designer at OpenLoop Health - **Company:** OpenLoop Health - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/openloophealth/16f731dc-4bfe-41db-a016-3ac6f3a9d496/application **Skills:** Figma, Design Systems, Information Architecture, Product Design, AI Tools > The Senior Product Designer leads end-to-end design for complex product areas, collaborating with Product Managers and Engineers to define problems and iterate on solutions. This role involves building scalable systems, maintaining design systems, and leveraging AI tools to accelerate workflows for client-facing pro... ## Job description ## About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. ## About the Role As a Senior Product Designer at OpenLoop Health, you will play a critical role in shaping both client-facing products and internal tools, including AI-driven solutions that are transforming care delivery and operations. This is a high-ownership, highly collaborative role where you’ll work closely with Product Managers and Engineers to define problems, explore solutions, and iterate quickly. You will not simply execute on predefined requirements—you will help create them, bringing strong product judgment, system thinking, and a proactive mindset to ambiguous problem spaces. ## What You'll Do - Lead end-to-end design for complex product areas, from discovery through iteration and delivery - Partner closely with PMs and Engineers to co-create solutions, not just execute on specs - Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate - Translate ambiguous problems into clear, structured design approaches and outcomes Build and evolve scalable systems, information architecture, and product structures - Develop and maintain design systems that are actively used and evolve with the product - Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms) - Rapidly iterate on designs based on feedback, constraints, and changing business needs ## Who You Are - Strong system thinker who can design for complex, interconnected products and simplify ambiguity - Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact - Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment - Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes - Proactive and self-directed; pushes work forward without waiting for perfect requirements - Comfortable engaging with technical concepts and translating them into clear, scalable design solutions - Experienced in building and evolving design systems used by real teams - Strong craft in Figma and modern design tools - Familiarity with AI tools and interest in incorporating them into design workflows - Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact Our Benefits In addition, for salaried positions you would also be eligible for: - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you. ## About OpenLoop Health ## Company Overview - **One-liner**: OpenLoop Health provides end-to-end, white-label telehealth infrastructure that enables healthcare and non-healthcare organizations to launch and scale digital health services. - **Entity Type**: Private - **Headquarters**: Des Moines, Iowa, United States - **Founded**: 2020 - **Founders**: Dr. Jon Lensing (CEO & Co-Founder) and Christian Williams (COO & Co-Founder) ## Core Business - **Primary industry**: Digital Health / Telehealth Infrastructure - **Target customers**: B2B — Digital health companies, hospitals & health systems, health plans, employers, retail & pharmacy, and non-healthcare entities looking to add virtual care offerings. - **Mission**: To bring healing anywhere, anytime to anyone across the nation. - **Vision**: A world where healthcare is accessible, efficient, and tailored to individual needs—delivered wherever the patient may be. ## Products & Services OpenLoop offers a full-stack, white-labeled suite of services: - **Technology Platform**: HIPAA-compliant EHR with flexible API integrations, scheduling, booking, payments, and support for both synchronous and asynchronous care. AI-powered operations to streamline clinical workflows. - **Provider Staffing & Credentialing**: Access to a nationwide, NCQA-credentialed network of clinicians across 30+ specialties and 15+ languages, with full 50-state coverage. Includes licensing, credentialing, and onboarding management. - **Payer Coverage & Revenue Cycle Management (RCM)**: A network of 600+ payer contracts including Medicare and Medicaid, paired with RCM services to streamline reimbursement. - **Regulatory, Legal & Compliance Support**: End-to-end legal, financial, and compliance setup, including ongoing regulatory maintenance and expert support. - **Clinical Pathways**: Over 100 repeatable, scalable, and vetted clinical protocols (e.g., medical weight loss, HRT, urgent care, mental health). - **Diagnostic Imaging & Labs**: A platform for diagnostic image ordering, referrals, and results, plus access to a network of pharmacy and lab partners for competitive medication costs. ## Market Standing - **Valuation**: Not publicly available (private company) - **Key Metric**: Trusted by 3M+ patients annually; serves patients in all 50 states; processes thousands of patient visits per month. - **Notable Investors/Partners**: Managing board includes Jack Berkowitz, Freddie Martignetti, and Ryan Morley. Client partners span digital health companies, hospitals, health plans, and employers. - **Growth Signals**: OpenLoop saw **700% YoY growth in 2024**, appointed key executive team members (including a Chief Medical Officer, CFO, CCO, and CPO), and integrated AI technology into its operations. LinkedIn followers grew 124.8% year-over-year. ## Competitive Advantages - **Full-stack, end-to-end solution**: OpenLoop is the only white-label provider that covers clinical, administrative, regulatory, and technological needs under one roof — clients bring their brand and patients, OpenLoop handles everything else. - **Nationwide scale**: 50-state PC network, 600+ payer contracts (including Medicare/Medicaid), and a network of thousands of clinicians. - **NCQA-accredited credentialing**: A streamlined, accredited credentialing process that reduces administrative burden for clients. - **Proven, repeatable clinical pathways**: Over 100 pre-vetted, scalable protocols allow clients to launch new programs quickly and safely. - **Deep Midwest roots**: Headquarters in Des Moines, Iowa, with a commitment to building local talent and positioning Iowa as a hub for healthcare transformation. ## Strategic Focus - **AI integration**: Embedding AI to streamline clinical workflows, enhance patient support, and guide optimized care pathways. - **Expansion of clinical pathways**: Continuously developing new, ready-to-use care programs (e.g., medical weight loss, HRT, anti-aging, mental health). - **Scaling partnerships**: Serving a growing range of organizations from digital health startups to large employers and health systems. - **National reach**: Deepening 50-state coverage and payer relationships to enable truly national virtual care delivery. ## Why Work Here - **Culture & Mission**: Driven by a mission to “bring healing anywhere,” with a strong focus on expanding healthcare access. The team is described as passionate, energetic, and focused on driving long-lasting results. - **Work Environment**: Hybrid work environment with a pet-friendly office in Des Moines, Iowa. The company is deeply committed to its Iowa roots and building a skilled local workforce. - **Benefits**: Competitive salary, generous PTO, medical/dental/vision insurance, and a 401k program. - **Growth & Impact**: Employees report feeling empowered to make a lasting impact on virtual care delivery. The company saw explosive 700% YoY growth in 2024, indicating a dynamic and scaling environment. - **Leadership**: Experienced executive team including a CEO/co-founder with a personal connection to healthcare access challenges, a COO/co-founder, a CMO, CFO, CCO, CPO, and General Counsel. - **Caution**: The careers page explicitly warns of fraudulent job postings and fake recruiter outreach. Candidates should verify any role or offer by emailing fraud@openloophealth.com. ## Sources 1. [openloophealth.com](https://openloophealth.com/) 2. [openloophealth.com/careers](https://openloophealth.com/careers) 3. [openloophealth.com/team](https://openloophealth.com/team) 4. [openloophealth.com/blog/who-is-openloop-health](https://openloophealth.com/blog/who-is-openloop-health) 5. [linkedin.com/company/openloophealth](https://www.linkedin.com/company/openloophealth) ## Other roles at OpenLoop Health - [Senior Strategic Account Executive, Health Systems](https://feeny.ai/job/senior-strategic-account-executive-health-systems-openloop-health-united-states-3y40f49v3agc) — United States - [Manager, Internal Audit](https://feeny.ai/job/manager-internal-audit-openloop-health-united-states-g8hznwj5dxwf) — United States - [Senior Incident Response Analyst](https://feeny.ai/job/senior-incident-response-analyst-openloop-health-united-states-aa8gtm5efztc) — United States - [Sr. Staff IAM Architect](https://feeny.ai/job/sr-staff-iam-architect-openloop-health-united-states-q3bd1t5gda6y) — United States - [Sr. Director, Procurement](https://feeny.ai/job/sr-director-procurement-openloop-health-united-states-cqspczhjhthb) — United States - [Sr. Staff People Partner](https://feeny.ai/job/sr-staff-people-partner-openloop-health-united-states-70fm30ry72bv) — United States - [Director, Applications & Business Systems](https://feeny.ai/job/director-applications-business-systems-openloop-health-united-states-gftxseds5b97) — United States - [Manager, Enrollment](https://feeny.ai/job/manager-enrollment-openloop-health-united-states-t86a5fnsxr82) — United States - [AI Automation Analyst](https://feeny.ai/job/ai-automation-analyst-openloop-health-peru-d4491cs5b74e) — Peru - [Senior Implementation Manager](https://feeny.ai/job/senior-implementation-manager-openloop-health-united-states-5eb412verw9y) — United States