---
title: 'Senior Product Designer (UI/UX) at Uniti AI'
canonical: 'https://feeny.ai/job/senior-product-designer-ui-ux-uniti-ai-uniti-hq-e13427tkqehv'
type: 'job'
last_seen: '2026-10-16'
---

# Senior Product Designer (UI/UX) at Uniti AI

- **Company:** Uniti AI
- **Location:** Uniti Hq
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/uniti/403c5ae7-4a86-4d16-a992-826980477b8d

## Job description

## Overview

We’re looking for a Senior Product Designer to own and elevate the end-to-end design experience across Uniti’s products. At Uniti, customers use our platform to configure, monitor, and operate AI agents across voice, chat, SMS, WhatsApp, and email. We also build real-time web chat experiences where end users interact directly with these agents. You’ll design across both sides of the product:

- The operational platform used by teams running our AI agents
- The end-user experiences where people interact with AI directly

This is a hands-on role spanning UX, interaction design, and polished UI design. You’ll work closely with product, engineering, founders, customer teams, and customers to understand product needs and translate them into intuitive, consistent, and high-quality experiences. You’ll own the design process from early concepts and user flows through final designs, implementation support, and iteration. Product discovery and customer research will be part of the role, but the primary focus is designing and delivering excellent product experiences. The interaction patterns for AI-native and agentic software are still evolving. We’re looking for someone who is excited to explore these patterns while maintaining a high bar for clarity, usability, visual quality, and consistency.

## What you’ll do

- Own the end-to-end design process across Uniti’s products
- Translate product requirements and complex workflows into clear, intuitive user experiences
- Design user journeys, information architecture, wireframes, prototypes, and polished interfaces
- Improve the UX and UI of agent configuration, reporting, monitoring, analytics, and operational tooling
- Design high-quality interaction experiences for our customer-facing web chat products
- Help define interaction patterns for AI-native and agentic software
- Collaborate with founders, product stakeholders, customers, and engineers to understand needs and shape solutions
- Conduct customer interviews and usability sessions when needed to validate assumptions and improve designs
- Create interactive prototypes to communicate ideas and test workflows
- Build, maintain, and evolve a consistent design system across the product
- Produce implementation-ready designs, states, behaviors, and specifications
- Work closely with engineering throughout implementation and review the finished experience for design quality
- Improve accessibility, responsiveness, consistency, and usability across the product
- Balance user needs, business goals, and technical constraints
- Contribute to product direction and roadmap discussions
- Stay current with emerging AI interfaces, design patterns, tools, and user expectations

## What we’re looking for

- 7+ years of experience designing digital products
- Strong experience designing SaaS products, operational software, or other complex systems
- Excellent UX, interaction design, and visual design skills
- A strong portfolio demonstrating thoughtful user flows and polished product interfaces
- Ability to take a product need from an early idea through to a complete, implementation-ready design
- Ability to simplify complex workflows without losing important functionality or context
- Strong understanding of information architecture, hierarchy, layout, typography, and interaction states
- Experience creating and maintaining scalable design systems
- Strong command of Figma, including components, variants, auto layout, and prototyping
- Experience designing responsive and accessible web interfaces
- Strong product judgment and attention to detail
- Comfortable working directly with engineers and reviewing implementation quality
- Comfortable talking with customers and translating feedback into product improvements
- Strong communication and cross-functional collaboration skills
- Comfortable operating independently in a fast-moving startup environment
- Curiosity about AI products and the future of software interfaces

## Nice to have

- Experience designing AI-native, conversational, or agentic products
- Experience with analytics, monitoring, configuration, or operational tooling
- Frontend knowledge, particularly HTML, CSS, or React
- Ability to prototype interactions beyond static mockups
- Experience working closely with engineering from initial requirements through release
- Experience using AI tools for design exploration, prototyping, and iteration
- Experience working as the primary or sole product designer at a startup

Additional context This is a broad product design role covering both UX and UI. You’ll spend most of your time understanding product needs, designing workflows and interfaces, maintaining consistency across the product, and collaborating with engineering to deliver a high-quality final experience. You’ll have significant ownership and autonomy. We’re looking for someone who can move comfortably between early user flows, detailed interaction decisions, polished interface design, and implementation review.

Why join Uniti AI? AI is changing how software gets used. We believe the next generation of software will revolve around agents, automation, and conversational workflows. The interfaces for these systems are still being invented. You’ll have significant ownership over defining and delivering those experiences inside a fast-moving AI company solving real operational problems at scale.

## About Uniti AI

## Company Overview
- **One-liner**: Uniti AI provides AI-powered sales, support, and finance agents that automate lead engagement and customer communications for real estate operators across multiple asset classes.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York, United States (with offices in London, UK and Portugal)
- **Founded**: 2024
- **Founders**: Francesco Decamilli (CEO) and Emre Altinok (CTO)

## Core Business
- Primary industry/industries: Real Estate Technology (PropTech), AI-powered Sales & Support Automation
- Target customers: B2B, primarily real estate operators across multifamily, self-storage, office, brokerage, co-working, industrial, and hotel/event venues
- Mission or purpose statement: "Building the Agentic Backbone for Real Estate" — to empower real estate teams with AI-driven solutions that work seamlessly alongside human expertise, evolving organizations into hybrids of human teams and specialized AI agents.

## Products & Services
- **AI Voice Agents**: Answer phone calls, qualify prospects, book meetings, or escalate to team members. Ideal for overflow and after-hours support.
- **AI Sales Agents (Email, SMS, WhatsApp & Chat)**: Engage, qualify, and schedule leads across multiple channels 24/7 with instant, intelligent responses.
- **Re-Engagement Campaigns**: Automated multi-channel follow-ups (email, SMS, WhatsApp) to bring dormant prospects back.
- **Escalations & Hand-Offs**: Seamless transition of complex or urgent conversations from AI to the right human rep, with real-time detection of negotiation requests, frustration signals, or direct call requests.
- **Integrations**: Syncs with HubSpot, Gmail, Outlook, Salesforce, Microsoft Dynamics, Pipedrive, and various property management systems.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total Funding — $4.0M in Seed round (raised April 2025)
- **Notable Investors/Partners**: Lead investor is Prudence; backed by "leading PropTech and Software VCs." Specific other investors not publicly named.
- **Growth Signals**: 
  - Founded in 2024 and already raised a $4M seed round
  - LinkedIn followers: 2,618 with +9.2% monthly growth
  - Employee count: 18 with +5.0% monthly growth
  - 13 active job postings with +85.7% month-over-month increase in listings
  - Claims clients typically reduce lead response times to under 90 seconds and increase lead-to-deal conversion rates by 20% or more

## Competitive Advantages
- **Industry-Specific Focus**: Purpose-built for real estate, with specialized agents for different asset classes (multifamily, self-storage, office, brokerage, etc.) rather than a generic chatbot
- **Multi-Channel Orchestration**: Unified engagement across voice, email, SMS, WhatsApp, and web chat from a single platform
- **Enterprise-Grade Compliance**: GDPR readiness, CCPA compliant, PCI compliant, with redacted PII from LLMs
- **Ultra-Configurable**: No-code customization of qualification questions, messaging style, tone, scenario handling, and escalation rules
- **Strong Founding Team**: CEO with leadership roles at Colliers, Knotel, and Bisnow Media; CTO is a Yale-educated AI repeat entrepreneur; founding engineers from Meta

## Strategic Focus
- Expand as the "agentic backbone" for real estate, covering sales, support, and finance workflows
- Continue building industry-specific AI agents tailored to different real estate segments
- Scale go-to-market team (actively hiring Account Executives, SDRs, Customer Success Managers)
- Deepen integrations with property management systems and CRMs
- Maintain a hybrid human-AI operating model where AI handles repetitive tasks and humans manage complex escalations

## Why Work Here
- **Culture**: Fast-paced startup environment focused on cutting-edge AI technology in real estate. Described as a place for those who "thrive in a fast-paced environment and are excited about selling cutting-edge AI technology."
- **Work Policy**: Hybrid workspace — employees engage in a combination of remote and on-site work, typically 2-3 days a week in the New York Nomad office space.
- **Team Composition**: Small, growing team of 18 with strong technical talent (founding engineers from Meta, Yale-educated CTO). Global team covering US, UK, and Portugal time zones.
- **Growth Opportunity**: Very early-stage company with significant hiring momentum (+85.7% increase in job postings month-over-month). Opportunity to shape the company's trajectory.
- **Notable Perks**: Not explicitly detailed, but being a well-funded seed-stage startup suggests competitive compensation and equity packages.

## Sources
1. [getuniti.com](https://getuniti.com/)
2. [getuniti.com/company](https://getuniti.com/company)
3. [LinkedIn - Uniti AI](https://www.linkedin.com/company/uniti-ai)
4. [Built In - Uniti AI Careers](https://builtin.com/company/uniti-ai)

## Other roles at Uniti AI

- [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-uniti-ai-remote-awvjwb3tj102)
- [Staff/Principal Product Engineer](https://feeny.ai/job/staff-principal-product-engineer-uniti-ai-new-york-wqr93f3arebf) — New York, NY
- [Customer Success Manager (International)](https://feeny.ai/job/customer-success-manager-international-uniti-ai-london-khfcp36saepb) — London, United Kingdom
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-uniti-ai-uniti-hq-czaeqbs6wpfw) — Uniti Hq
- [Account Executive](https://feeny.ai/job/account-executive-uniti-ai-uniti-hq-04wrc0f4jq6b) — Uniti Hq
- [Implementation Manager](https://feeny.ai/job/implementation-manager-uniti-ai-uniti-hq-jpypa2za40ej) — Uniti Hq
- [Staff/Principal Software Engineer](https://feeny.ai/job/staff-principal-software-engineer-uniti-ai-uniti-hq-p357dcp6tkv2) — Uniti Hq